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Added 5 days ago
Office and Technology Support Coordinator - Office & Administrator Specialist Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
Working Title: Office and Technology Support Coordinator
Added 18 days ago
IT Support Specialist - Head Office (Yorkdale)
Retailors
Toronto, ON · North York, Ontario
Full-time
We are seeking an experienced IT Support Specialist to join our Head Office team. This role provides technical support across all five of our brands, working closely with both Head Office…
Added 5 months ago
IT Support Specialist // Spécialiste de support TI
Mistplay
Montreal, Quebec
Full-time
📍 Please Note: In Canada 🇨🇦, Mistplay follows a 2 days/week in-office hybrid model in Toronto (400 University Ave) & Montreal (1001 Blvd. Robert-Bourassa)
Added 17 days ago
IT Systems & Support Specialist
Basecamp
Calgary, AB · Canmore, AB
Full-time
We are looking for a hands-on IT Systems & Support Specialist to provide primarily on-site technical support across our Calgary and Canmore offices and hospitality properties, while also…
Added 2 months ago
IT Support Specialist
Quantcast
Toronto, ON
$63,400 to $73,700 CAD / year
Full-time
We are looking for a highly motivated IT Support Specialist to join our IT team in Toronto. This role will provide on-site and remote IT support, ensuring seamless IT support across the…
Added 6 days ago
IT Support Specialist
Adaria Vending Services Limited
Concord, ON
Full-time
Adaria is looking for an IT Support Specialist to own two connected responsibilities: day-to-day internal IT support across our Toronto office, and front-line customer support for external…
Added 6 days ago
IT Support Specialist
Adaria Vending Services Limited
Concord, ON
Full-time
Adaria is looking for an IT Support Specialist to own two connected responsibilities: day-to-day internal IT support across our Toronto office, and front-line customer support for external…
Added 1 month ago
IT Support Specialist
CubePeaks Technology
Brampton, ON · Regional Municipality of Peel, ON
Full-time
As an IT Support Specialist, Candidate will play a critical role in ensuring our organization's technology runs smoothly and efficiently. He shall be responsible for providing technical…
Added 2 days ago
IT Support Specialist
Tech-Wood Building Components Ltd
Calgary, AB
Full-time
As Tech-Wood’s IT Support Specialist, you'll be the first call when technology needs a helping hand. You'll support employees across both Tech-Wood locations by troubleshooting issues,…
Added 4 days ago
Junior IT Support Specialist (Temporary)
Corrpro Canada Inc
Edmonton, AB
Temporary
…management solutions. We are seeking a temporary full-time Junior IT Support Specialist to provide frontline technical support to Corrpro Canada, Inc. employees across office, remote, and…
Added 1 month ago
IT Support Specialist (Chinese Speaking Preferred)
Kiokii Inc
Markham, ON
$44,000 to $48,000 CAD / year
Full-time
As an IT Support Specialist, you will provide first-line technical support for ERP, POS, and end-user systems to ensure the smooth operation of our retail stores and head office. This role…
Added 3 months ago
IT - Application Support Specialist
Sandman Hotel Group
Vancouver, British Columbia
Full-time
The Application Support Specialist is responsible for ensuring the smooth operation, maintenance, and optimization of Northland’s software applications and digital platforms. This role…
Added 2 days ago
IT Support Specialist
Cohere
Toronto, ON
$115,000 to $140,000 CAD / year
Full-time
We are seeking a proactive, customer-focused IT Support Specialist based in Toronto to anchor our regional IT operations. In this role, you will be the primary point of contact for internal…
Added 10 days ago
IT Support Specialist
RDH Building Science
Burnaby, BC
Full-time
The IT Service Operations Specialist works closely with the IT Manager, who currently owns the full scope of IT service operations. This position establishes dedicated operational capacity…
Added 2 days ago
Office Support Specialist
Aston Carter
Acheson, AB
$18 to $20 CAD / hour
Contract
Aston Carter's client is seeking an Office Support Specialist to join their team on a contract basis. This is a fast-paced, customer-focused role supporting vehicle intake and coordination…
Added 1 month ago
IT Support Specialist
Talent Edge
Burnaby, BC
Full-time
Reporting to the IT Service Desk Team Lead, the IT Support Specialist will provide hands-on technical support to ensure reliable, secure, and effective technology services across Svante’s…
Added 19 days ago
IT Support Specialist
MaKami College
Calgary, AB
Full-time
The IT Support Specialist provides front-line technical support to students, staff, and faculty across a variety of technology systems and services. This role supports end-user devices,…
Added 1 month ago
IT Support Specialist
HighlightTA
Remote, Canada
$55,000 to $65,000 CAD / year
Full-time · Remote
As an IT Analyst, you will be responsible for supporting the day to day office activities related to normal everyday computers and network usage for the office and remote users.…
Added 11 days ago
IT Support Specialist Staff I
Electric Power Engineers
Waterloo, ON
Full-time
As the IT Support Technician, you will install, maintain, test, and repairs systems and networks. You will utilize basic technical knowledge to support IT initiatives and provide technical…
Added 1 month ago
Onsite IT Support Specialist – Healthcare
SIMNET
ON · Whitby Southeast, Ontario
Full-time
The Onsite IT Support Analyst plays a critical role in ensuring the smooth operation of computer systems so that end users in a healthcare environment can perform their work effectively.…
Added 3 months ago
IT Support Specialist- Montréal, Canada
CoStar
Montreal, Quebec
Full-time
We are looking for an experienced IT Support Specialist to join our team. In this role, you will help improve the productivity of CoStar Group employees by being the single point of contact…
Added 4 days ago
IT Support Specialist
Great White North
Schumacher, ON
Full-time
If you love solving problems, helping people, and diving into new technology, you’ll feel right at home with us. As a Support Specialist at Great White North, you’ll be the friendly,…
Added 4 months ago
Tier 1 IT Helpdesk Support Specialist (Bilingual – Remote)
INFOYA
Montreal, QC
$45,000 to $53,000 CAD / year
Full-time
Support Specialist (French/English) to join our IT team. Support Analysts serve as the primary point of contact
Added 1 month ago
IT Support Specialist (Co-Op) Fall 2026
ManagePoint Technologies Inc
London, ON
Install/ Support/ Maintain PCs and peripheral devices
Added 19 days ago
Senior IT Technical Support Specialist
Allied Gold Corporation
Toronto, ON
Full-time
The Sr. IT Technical Support Specialist is responsible for providing high-quality technical support and maintaining the reliability of end-user computing services across the organization.…

Quantcast

IT Support Specialist

Toronto, ON, Canada

Pay: $63,400 to $73,700 CAD / year
Job type: Full-time
Experience: ● 2+ years of experience in IT support, helpdesk or desktop support roles.
Posting language: English
Posted: Jul 16, 2026

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Original job description

At Quantcast, we don't just build advertising technology, we revolutionize how it works. Our AI-powered Demand Side Platform (DSP) connects the world's most ambitious marketers with their ideal audiences across the open internet, delivering results that actually move the needle. Since 2006, we've been the industry's trailblazer, launching the first AI-powered measurement platform for publishers and the first AI-driven DSP. Our AI doesn't just optimize - it delivers the measurable outcomes that matter most to our clients, giving them the competitive edge they need in a crowded marketplace. Ready to join the team that's defining the future of digital advertising?

We are looking for a highly motivated IT Support Specialist to join our IT team in Toronto. This role will provide on-site and remote IT support, ensuring seamless IT support across the organization. The ideal candidate will handle IT tickets, onboarding/offboarding, asset management and general troubleshooting, while also assisting with IT processes and alerts from various systems.

This is a great opportunity for someone looking to grow in a dynamic, fast-paced IT environment, supporting a global team.

What you'll do:

Provide on-site IT support for our Toronto office, assisting employees with hardware and software issues.

Provide remote IT support for our EMEA/US offices, assisting employees with hardware and software issues.

Manage and resolve IT support tickets, ensuring timely response and resolution.

Review IT tickets that have received user replies after the assigned IT member’s working hours and respond accordingly.

Handle VPN issues, especially for users posting in internal IT support channels.

Respond to Google Meet Kit notifications and assist in troubleshooting video conferencing issues.

Monitor and act on IT system alerts, escalating as needed.

Address IT-related requests posted in Slack channels.

Onboarding, Offboarding & Internal IT Processes

Oversee employee onboarding, ensuring new hires receive necessary IT equipment, accounts and access.

Assist in employee offboarding, managing all required IT steps except for the physical device collection on-site.

Process internal transfers, ensuring IT systems are updated accordingly.

Handle contingent worker extensions, working with HR and IT teams for approvals.

Process Google Group change requests and Slack channel additions.

Assist in handling IT process approvals, ensuring compliance with internal procedures.

Asset Management & IT Systems Administration

Manage IT assets, ensuring accurate records of hardware and software in Toronto.

Update Uniflow badging systems and communicate changes via Slack.

Coordinate with vendors for hardware procurement and inventory management.

Support Google Workspace administration, assisting with group memberships and access control.

Who you are:

2+ years of experience in IT support, helpdesk or desktop support roles.

Strong knowledge of Windows, macOS and Linux environments.

Experience with VPNs, Google Workspace, endpoint security, antivirus software, collaboration tools such as Slack and IT asset management systems.

Experience handling onboarding, offboarding and IT process automation.

Basic understanding of networking concepts (VPN, firewalls, Wi-Fi troubleshooting).

Excellent problem-solving and communication skills.

Ability to prioritize and handle multiple tasks in a fast-paced, global IT environment.

Preferred Qualifications

Experience with Google Workspace, Slack, Jira, Active Directory, Zoom.

At Quantcast, we craft offers that reflect your unique skills, expertise, and geographic location. On top of a competitive salary, this position includes a performance bonus, equity, and a comprehensive benefits package. For more details, visit our Careers Page and see how we support our team. We are headquartered in San Francisco with offices around the world. Quantcast is an Equal Opportunity Employer. Please see the Applicant Privacy Notice for details on our applicant privacy policy. Join the team that unlocks potential.

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More about this job

Responsibilities

Provide on-site and remote IT support for global offices, managing hardware, software, and ticket resolution. Oversee employee onboarding, offboarding, and the administration of IT assets and systems.

Requirements

Requires 2+ years of experience in IT support with strong knowledge of Windows, macOS, and Linux environments. Candidates must be proficient in Google Workspace, VPNs, and endpoint security with basic networking knowledge.

Skills

Windows
MacOS
Linux
VPN Troubleshooting
Google Workspace Administration
Endpoint Security
Antivirus Software
Slack
IT Asset Management
Onboarding/Offboarding
Networking Concepts
Problem-solving
Communication Skills
Jira
Active Directory
Zoom

Benefits

Performance Bonus
Equity

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Helpdesk
Desktop Support
Google Workspace
Slack
Jira
Active Directory
Zoom
VPN
Firewalls
Wi-Fi Troubleshooting
Asset Management
Endpoint Security
Onboarding
Offboarding
Uniflow
Google Meet Kit
IT Process Automation
AI-powered DSP
Digital Advertising

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