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Added 17 hours ago
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Software Engineer - Backend
Nominal
Montreal, QC
- $179,000 to $250,000 CAD / year
- Full-time
Nominal's backend runs on a set of Platform teams that own everything below the product surface: ingesting and storing the world's hardware data, making it queryable at scale, and keeping…
Added 1 day ago
1
Sales Director
15Rock
Toronto, ON
- Full-time
Sell the managed option. Some clients want us to run their bid desk for a period before they take the platform on themselves. You scope and price that offer.
Added 1 day ago
R
Wireless Communications Engineer | LoRa, LTE & Satellite
Ranchflow
Halifax, NS
- Full-time
…maintenance. Alongside the collars, the Ranchflow Ranch Management Platform gives producers one place for records, grazing plans, and day-to-day…
Added 1 day ago
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PCB & Embedded Systems Engineer
Ranchflow
Halifax, NS
- Full-time
…maintenance. Alongside the collars, the Ranchflow Ranch Management Platform gives producers one place for records, grazing plans, and day-to-day…
Added 1 day ago
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Senior Product Manager - QuickBooks Workforce Solutions Mid Market
Intuit
Toronto, ON
- Full-time
…a reactive system into a proactive, intelligent compliance platform for small and mid-market businesses. You will help simplify complex labor laws for customers by owning the Time Off (PTO)…
Added 1 day ago
FT
AI Field Engineer, EMEA
FDE Times
London, ON
- Full-time
Exceptional communication: able to run a sharp discovery call, present to a VP, and debug a latency issue with an ML engineer in the same afternoon.
Added 1 day ago
FT
Agent Deployment Engineer - Spanish Speaking
FDE Times
Toronto, ON
- Full-time
Translate customer needs into clear internal documentation and run tight feedback loops with Engineering to drive platform improvements.
Added 1 day ago
FT
Agent Deployment Engineer
FDE Times
Toronto, ON
- Full-time
Translate customer needs into clear internal documentation and run tight feedback loops with Engineering to drive platform improvements.
Added 1 day ago
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Software Engineer II, Earnings
Toast
Toronto, ON
- Full-time
We're looking for an engineer to help build and scale Toast's earnings platform - systems that calculate tips and employee earnings for restaurant locations across Toast's network. You'll…
Added 1 day ago
Staff Software Engineer, Integration Network (OIN)
Okta
Toronto, ON
The Okta Integration Network (OIN) is the platform that lets Okta customers discover, connect, and manage third-party applications and identity providers - from single sign-on and…
Added 1 day ago
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Senior Project Manager
Sidetrade
Remote, Canada
- Full-time
- Remote
Sidetrade (Euronext Growth: ALBFR.PA) is an AI-native company dedicated to Order-to-Cash (O2C). Its platform combines O2C applications, autonomous AI agents, and Aimie IQ, an intelligent…
Added 1 day ago
RB
Full Stack Engineer
Royal Bank of Canada
Vancouver, BC
- Full-time
As Senior Full Stack Engineer in AI Engineering within US Functions Technology (Finance, Risk, Law & Audit), you will be a hands-on contributor helping modernize how US corporate functions…
Added 2 days ago
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Network Operations Engineer
Lemon.io
Canada
- Full-time
Currently, we have a few open positions from our client, an AI-native cloud company. AI teams use its platform to run inference on open-source models, fine-tune them and rent large GPU…
Added 2 days ago
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Full Stack Engineer
RBC
Vancouver, BC
- Full-time
As Senior Full Stack Engineer in AI Engineering within US Functions Technology (Finance, Risk, Law & Audit), you will be a hands-on contributor helping modernize how US corporate functions…
Added 2 days ago
EL
Security DevOps Engineer
EnStream LP
Toronto, ON
- Full-time
EnStream is seeking a Security DevOps Engineer to join our team as a full-time, hands-on engineer who splits their time evenly between cloud security and DevOps. Working alongside our…
Added 2 days ago
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Senior DevOps Engineer
Fig
Toronto, ON
- Full-time
Fig is expanding beyond lending and building a new generation of digital banking products. We're hiring a Senior Devops Engineer, reporting to the VP of Engineering, to build and operate…
Added 2 days ago
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Senior DevOps Engineer
Fig
Toronto, ON
- Full-time
Fig is expanding beyond lending and building a new generation of digital banking products. We're hiring a Senior Devops Engineer, reporting to the VP of Engineering, to build and operate…
Added 2 days ago
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Head of Platform & Infrastructure Engineering
Ashby
Remote, Canada
- $475,000 to $550,000 CAD / year
- Full-time
- Remote
We’ve already assembled a fantastic Platform & Infrastructure team of 11 engineers (all Senior+, >70% Staff), and they’ve done an excellent job handling our growth, but the management and…
Added 2 days ago
KI
Senior Product Manager, AI Innovations Team, Operations Orchestration
Kinaxis Inc.
Canada
- Full-time
Define the metering and usage attribution the platform must emit (per tenant, per solution, per agent run) and work with engineering to build it.
Added 2 days ago
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Senior Data Engineer
Foresight
Montreal, QC
- $180,000 to $240,000 CAD / year
- Full-time
We're looking for a Senior Data Engineer to build the data foundation behind Foresight.
Added 2 days ago
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Senior Platform Engineer
Foresight
Montreal, QC
- $180,000 to $240,000 CAD / year
- Full-time
You will design and run the infrastructure, delivery pipelines and observability that let every engineer ship safely and often. You will make the platform secure and compliant by default,…
Added 2 days ago
F
Senior Backend Engineer (TypeScript)
Fig
Toronto, ON
- Full-time
…of digital banking products. We're hiring a Senior Backend Engineer, reporting to the Engineering Manager of our digital banking team, to build the backend of our new…
Added 2 days ago
F
Senior Backend Engineer (TypeScript)
Fig
Toronto, ON
- Full-time
…of digital banking products. We're hiring a Senior Backend Engineer, reporting to the Engineering Manager of our digital banking team, to build the backend of our new…
Added 2 days ago
FW
Senior Platform Engineer
Foresight Works Ltd
Remote, Canada
- $180,000 to $240,000 CAD / year
- Full-time
- Remote
You will design and run the infrastructure, delivery pipelines and observability that let every engineer ship safely and often. You will make the platform secure and compliant by default,…
Added 2 days ago
FW
Senior Data Engineer
Foresight Works Ltd
Remote, Canada
- $180,000 to $240,000 CAD / year
- Full-time
- Remote
We're looking for a Senior Data Engineer to build the data foundation behind Foresight.

QUANTEAM (RAINBOW PARTNERS Group)

MONTREAL [HYBRIDE] - Messaging L2 Support Engineer

Greater Montreal Metropolitan Area, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 13, 2026
Experience: At least 5 years of experience in complex IT infrastructure environments.
Posting language: English
Posted: Oct 14, 2026

Original job description

As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1,200 expert consultants, representing 35 different nationalities, collaborates across more than 10 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Geneva, Lisbon, Porto, Casablanca, Singapore, etc.

We are looking for a Messaging L2 Support Engineer for one of our clients based in Montreal.

Missions

The role is expected to support all aspects of the Messaging platform, which includes Exchange, Intune, IronPort, and Teams, among others. The primary daily responsibilities are handling user service requests and incidents and addressing any infrastructure issues. In addition, the role will be required to undertake infrastructure maintenance duties, including patch management and upgrades. The role will be part of an on-call rotation and, therefore, will be expected to be available outside of business hours for infrastructure-related issues and escalations.

RESPONSIBILITIES

Team Membership:

Act as a strong team player to help the team achieve its assigned objectives.
Work with other regional L2 Messaging teams to ensure proper infrastructure monitoring and support coverage (Follow-the-Sun L2 infrastructure management/support).
Work with regional service desk teams and regional L3 Messaging teams (escalation, knowledge transfer).

Technical Management:

Provide L2 technical support (requests and incidents) to users on Email, Instant Messaging, and Mobile Device Management solutions, including Microsoft Exchange, Teams, Intune, IronPort, Tivoli Directory Server, FireEye, and Symphony.
Monitor messaging infrastructures across all regions of the organization and apply remediation when an issue is encountered.
Perform change management tasks (patch management, Disaster Recovery tests, Go-Live) related to Messaging infrastructures, during and outside of business hours.
Maintain a continual improvement and risk mitigation focus, and proactively improve the monitoring, efficiency, reliability, capacity, and quality of all IT services under the managed perimeter.
Be responsible for having an operational, up-to-date, and tested BCP/DR plan.

Business Relationship Management:

Liaise with Business Application Teams, Regional IT Teams, Global Infrastructure Support, and IT Security Teams to resolve issues, complete tasks, and deliver projects in a timely fashion.
Provide relevant communication to service desk teams and/or users regarding change management or incidents.

Governance:

Be responsible for the SLA section related to the tower: SLA definition, reporting, and dashboards.
Ensure coordination and collaboration with the Global Head of the relevant functional area.
Ensure that the instructions and guidelines of the Group (especially IT Security guidelines and Global ITI&P Governance) are respected and that the architecture is validated.
Be responsible for controls to be run, as well as the closure of audit points related to the tower.

Key Results Areas:

Optimize the infrastructure and drive the tower strategy in line with Head Office strategy.
Guarantee the functioning of systems by maintaining resilient infrastructure, adequate staffing, escalation of problems, proper documentation, good procedures/controls, and monitoring.
Define and implement a comprehensive Collaborative Infrastructure/service monitoring strategy.
Track and proactively manage incidents, and devise improvement strategies to reduce incidents.
Track and proactively manage assets.
Develop procedures and IT controls for the tower.

Profile

REQUIREMENTS

Mandatory

Required Technical Skills:

Good knowledge of and experience with Exchange On-Prem and Online.
Outlook client.
Teams.
Active Directory (core knowledge of AD, GPO, scripting, etc.).
Intune MDM.
IronPort.
PowerShell scripting.
Understanding of core IT infrastructure setup: Wintel systems (Windows Server); Network (WAN/MAN/LAN topology, ICP/DMZ, F5 Load Balancer, Firewall); Storage (NAS/SAN/DAS); MS DNS, Windows 10/11.
Strong knowledge of ITIL (service delivery).

Experience:

At least 5 years of experience in complex IT infrastructure environments.
Experience in large organizations (matrix structure with local and functional reporting lines).
ITIL trained, with experience using ITSM tools.

Competencies:

Mature, independent, and well organized, with excellent communication skills (written, spoken, presentations).
Exposure to a multicultural environment and ability to work as part of a global team.
Quick thinker and good decision-maker.
Analytical, detail-oriented, and self-motivated.
Tough mindset, able to work under pressure.
Availability to work outside of business hours (change management, on-call/incident resolution).

Nice to Have

Knowledge of the French language would be welcomed.

LANGUAGE:

Fluency in English is required. Knowledge of French would be welcomed as an asset.

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More about this job

Responsibilities

Provide L2 support for messaging services and infrastructure, including handling user requests and incidents, monitoring systems, and resolving infrastructure issues. Perform maintenance and change management, support disaster recovery and business continuity, coordinate with global teams, and manage service levels, controls, and continual improvement.

Requirements

Requires at least five years of experience in complex IT infrastructure environments, with strong knowledge of Exchange, Outlook, Teams, Active Directory, Intune, IronPort, PowerShell, and core Windows and network infrastructure. Candidates should have ITIL training and ITSM tool experience, strong communication and analytical skills, and availability for on-call and out-of-hours work; French is an asset, while English fluency is required.

Skills

Microsoft Exchange
Outlook
Microsoft Teams
Microsoft Intune
IronPort
Active Directory
PowerShell
Windows Server
ITIL
Incident Management
Change Management
Infrastructure Monitoring
Disaster Recovery
IT Service Management
Mobile Device Management

Visa sponsorship

Not detected in the job text

Keywords

Messaging Infrastructure
Microsoft Exchange On-Premises
Exchange Online
Outlook
Microsoft Teams
Microsoft Intune
IronPort
Tivoli Directory Server
FireEye
Symphony
Active Directory
Group Policy
PowerShell
Windows Server
Windows 10
Windows 11
WAN
MAN
LAN
DMZ
F5 Load Balancer
Firewall
NAS
SAN
DAS
Microsoft DNS
ITIL
ITSM
Incident Management
Change Management

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