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Added 12 mins ago
Technical Trainer
Canadian Mental Health Association- Peel Branch
Brampton, ON
Contract
…Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to…
Added 12 mins ago
Business Partner, Client Development
Smart, Savvy + Associates
Vancouver, BC
Full-time
Smart, Savvy + Associates is pleased to partner with Technical Safety BC in their search for a Business Partner, Client Development.
Added 12 mins ago
Director, Financial Planning and Analysis
Co-op
Saskatoon, SK
Full-time
Are you a strategic finance leader who excels at turning complex financial information into meaningful business decisions? Join our Finance team and lead Financial Planning & Analysis…
Added 26 mins ago
AVP Strategic Sales - Protection Canada
GM Financial
Toronto, ON
Full-time
Our Purpose: We pioneer the innovations that move and connect people to what matters.
Added 26 mins ago
Sr. Manager, Laneige Marketing
AMOREPACIFIC
Toronto, ON · Greater Toronto Area, Canada
$110,000 to $125,000 CAD / year
Full-time
Lead full-funnel campaign strategy from awareness through conversion, ensuring all activity is grounded in data and tied to business objectives
Added 26 mins ago
Operations Assistant - Contract
cmi
Calgary, AB
Full-time
Most importantly, you understand that in a service business, operational excellence ultimately supports people - our clients, our talent, and our team.
Added 26 mins ago
Pricing Analyst
Moneris
Toronto, ON
Full-time
…compensation initiatives that impact corporate projects and business operations. You will provide pricing analytics, reporting, and deal analysis support for SMB and Large & Key Account…
Added 26 mins ago
Director, Financial Planning and Analysis
Federated Co-operatives Limited
Saskatoon, SK
Full-time
Are you a strategic finance leader who excels at turning complex financial information into meaningful business decisions? Join our Finance team and lead Financial Planning & Analysis…
Added 26 mins ago
Contrôleur financier (CPA) - Saint-Jérôme - 140 k$ à 160 k$ / Financial Controller (CPA)
Quantum Management Services Ltd.
Saint-Jérôme, QC · St-Jérôme, QC
$140,000 to $160,000 CAD / year
Full-time
…function, and play a key role in driving process improvements and business…
Added 26 mins ago
Senior Lead Product Design
Wayfair
Toronto, ON
$173,627 to $191,501 CAD / year
Full-time
Partner with product and engineering leaders to identify opportunities, set priorities, and make tradeoffs using user research, product data, and business context.
Added 26 mins ago
Bilingual IT Recruiter
Hays
Toronto, ON
Full-time
At Hays, we believe in being long-term partners with our people as well as our customers. With over 50 years of business success across 31 countries, we have built a reputation as the world…
Added 26 mins ago
Contrôleur - Rive-Sud - 4 jours au bureau / Controller - South Shore - 4 days in office
Quantum Management Services Ltd.
Saint-Lambert, QC
$130,000 to $160,000 CAD / year
Full-time
Added 28 mins ago
IBP Category Lead
Mondelēz International
Toronto, ON · Business Unit Head Office Gladstone - Toronto, Canada
Full-time
You will oversee demand planning activities for your assigned product families in your business unit. You will also lead the demand review process and driving interactions with the…
Added 28 mins ago
Business Analyst
McKesson
Mississauga, ON
Full-time
McKesson is seeking a highly analytical and collaborative Business Analyst to support service operations, reporting, operational excellence, and AI-enabled business transformation…
Added 28 mins ago
Area HR Manager
Matrix Logistics (Supply Chain)
Mississauga, ON
Full-time
Do you enjoy working in a team environment providing strategic counsel and advisory services to leaders on business- and people-related issues? Do you take an energetic and influential…
Added 28 mins ago
Senior Graphic Designer
Three Ships Beauty
Remote, Canada
Full-time · Remote
…Three Ships. You'll turn brand strategy, campaign concepts and business goals into creative that looks elevated and gets results, from packaging and in-store displays to product pages and…
Added 28 mins ago
Contracts & Compliance Reporting Specialist
Computacenter AG & Co. oHG
Toronto, ON · Markham/Toronto, ON
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage…
Added 28 mins ago
Enterprise Account Executive
Computacenter AG & Co. oHG
Toronto, ON · Markham/Toronto, ON
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage…
Added 28 mins ago
On-Site Associate Technician (Technical Support)
Computacenter AG & Co. oHG
Canada
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage…
Added 28 mins ago
Cisco Partner Alliance Manager
Computacenter AG & Co. oHG
Toronto, ON · Markham/Toronto, ON
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage…
Added 28 mins ago
Partner Program Coordinator
Computacenter AG & Co. oHG
Toronto, ON · Markham/Toronto, ON
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage…
Added 28 mins ago
Data Scientist, Data valorization
Desjardins
Calgary, AB · Mississauga, ON · Toronto, ON · Levis, QC · Montreal, QC
Full-time
Analyze client and partner business needs, generate hypotheses, and lead mandates, taking into account the specifics of their operationalization and ensuring coordination during the rollout
Added 28 mins ago
Bilingual (Fr/En) Human Resources Manager
The Canada Life Assurance Company
Montreal, QC
…passionate Human Resources team that is committed to helping our people and business succeed. In this role you will provide consultative support and service to executive/senior level people…
Added 28 mins ago
Software Developer (1 year contract)
Ricoh
Kitchener, ON
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We…
Added 28 mins ago
Software Developer (1 year contract)
Ricoh
Kitchener, ON
Full-time
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We…

Quantiphi

Conversation Architect - Dialogflow CX

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

About Quantiphi:

Quantiphi is an award-winning, AI-First global digital engineering company that helps the world’s leading Fortune 1000 organizations transform bold ideas into measurable business impact. We go beyond building innovative AI technologies - we solve the problems that matter most to our clients.

Since our founding in 2013, Quantiphi has built a proven track record of turning complex challenges into meaningful outcomes across industries.

Headquartered in Boston, with more than 4,000 professionals worldwide, we partner with global enterprises to deliver large-scale digital, cloud, and AI-driven transformation. #SolvingWhatMatters

We are an Elite and Premier partner to Google Cloud, AWS, NVIDIA, Snowflake, and other leading technology platforms, and our work has been recognized across the industry, including:

21 Google Cloud Partner of the Year awards in the past 10 years
3 AWS AI/ML Partner of the Year awards
3 NVIDIA Partner of the Year awards
3 Snowflake Partner of the Year awards
Rated Leaders by Gartner, Forrester, IDC, ISG, Everest Group and other leading analyst firms

Quantiphi delivers First-in-class AI solutions across Life Sciences, Healthcare, Banking, Financial Services, CPG, Manufacturing, Energy, High-Tech, Telecommunications, etc., powered by cutting-edge Generative AI and Agentic AI accelerators.

We are also proud to be certified as a Great Place to Work - reflecting our commitment to our people and our culture.

For more details, visit: Website or LinkedIn Page

Job Description:

Responsible for developing, enhancing capabilities, modifying and/or maintaining chatbot applications in the Global Markets environment. Conversation Architect design, code, test, debug and document programs well as support activities for the corporate systems architecture. You are required to work closely with business partners in defining requirements for system applications. You must typically have in-depth knowledge of analyzing data, developing chatbot, automation to handle data and work with data refinement tools. Understanding business requirements and coming up with optimum and best to the market solutions.

Key Responsibilities

Design, develop, test, and deploy chatbots and voicebots using Dialogflow.
Create and manage intents, entities, contexts, fulfillment, and webhook integrations.
Develop conversational flows and dialogue management strategies for multi-turn conversations.
Analyze historical chat transcripts and large volumes of user-generated content to train and optimize NLP models.
Improve intent classification accuracy, entity extraction, and response quality.
Integrate Dialogflow bots with backend systems, APIs, CRM platforms, and third-party services.
Implement webhook services using backend technologies.
Perform corpus analysis and continuously refine training phrases and conversational flows.
Monitor bot performance using analytics and optimize based on user behavior and feedback.
Document conversational design patterns, training datasets, and technical specifications.
Stay updated with new Dialogflow features and best practices.

Required Skills & Qualifications

Technical Skills

Proven experience in building and deploying chatbots/voicebots using Dialogflow.
Strong understanding of Natural Language Processing (NLP) concepts.
Experience in training and tuning bots using historical conversation data.
Knowledge of dialogue management, formal syntax, formal semantics, and corpus analysis.
Proficiency in at least one of the following: Python, Node.js
Experience implementing webhook integrations and REST APIs.
Familiarity with cloud deployment environments.

Soft Skills

Strong written communication skills, especially for conversational content design.
Excellent analytical and problem-solving abilities.
Ability to quickly learn and adapt to new technologies.
Strong collaboration skills and ability to work with cross-functional teams.

What’s in it for YOU at Quantiphi?

Make an impact at one of the world’s fastest-growing AI-first digital engineering companies.
Upskill and discover your potential as you solve complex challenges in cutting-edge areas of technology alongside passionate, talented colleagues.
Work where innovation happens - work with disruptive innovators in a research-focused organization with 60+ patents filed across various disciplines.
Stay ahead of the curve - immerse yourself in breakthrough AI, ML, data, and cloud technologies and gain exposure working with Fortune 500 companies.

Apply About employer

More about this job

Responsibilities

Design, develop, test, deploy, and maintain Dialogflow chatbots and voicebots, including conversational flows, intents, entities, fulfillment, and backend integrations. Analyze conversation data and bot performance to improve NLP accuracy and response quality, while documenting designs and technical specifications.

Requirements

Candidates should have proven experience building and deploying Dialogflow chatbots or voicebots, a strong understanding of NLP and dialogue management, and experience training bots with historical conversation data. Proficiency in Python or Node.js, webhook and REST API integration experience, familiarity with cloud deployment, and strong communication, analytical, and collaboration skills are required.

Skills

Dialogflow
Chatbot Development
Voicebot Development
Natural Language Processing
Dialogue Management
Corpus Analysis
Intent Classification
Entity Extraction
Python
Node.js
Webhook Integration
REST APIs
Conversational Design
Cloud Deployment
Data Analysis

Visa sponsorship

Not detected in the job text

Keywords

Dialogflow
Chatbots
Voicebots
Natural Language Processing
NLP Models
Intent Classification
Entity Extraction
Dialogue Management
Conversational Flows
Corpus Analysis
Historical Conversation Data
Training Phrases
Fulfillment
Webhooks
REST APIs
Python
Node.js
Backend Systems
CRM Platforms
Third-Party Services
Cloud Deployment
Bot Analytics
Conversational Design
Data Refinement
Global Markets
Automation

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