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Added 12 mins ago
CC
systems analyst
Canadian Canning Inc.
Hamilton, ON
- Full-time
Business administration and management, general
Added 1 hour ago
C
Business Systems Analyst- Payments Modernization
CGI
Toronto, ON
- Full-time
…for a global financial leader? CGI is seeking an elite Senior Business Systems Analyst- Payments Modernization to drive the future of our enterprise payment platforms. This is your chance…
Added 1 hour ago
C
Applications Development Analyst - Assistant Vice President
Citi
Mississauga, ON
- Full-time
The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application…
Added 1 hour ago
Senior Business Systems Analyst
College of Pharmacists of British Columbia
Vancouver, BC
…least five years of progressively responsible experience in business systems analysis or a related field, including senior- or lead-level responsibilities. Certifications such as CBAP,…
Added 1 hour ago
CC
Analyst, Insights and Pipeline Management
Canadian Cancer Society
Vancouver, BC
- $52,000 to $59,000 CAD / year
- Full-time
Job Title: Analyst Insights and Pipeline Management
Added 5 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 5 hours ago
TC
Senior Product Analyst
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $87,780 to $122,892 CAD / year
- Full-time
We’re looking for a Senior Product Analyst to join our agile Workday Compensation team and play a pivotal role in shaping secure, scalable, and audit-ready solutions across our global…
Added 5 hours ago
KM
Analyste d'affaires (Maritimes)
Konica Minolta Business Solutions Canada
Moncton, NB
- Contract
We’re looking for a Business Analyst to join our team!
Added 5 hours ago
C
Senior Income Tax Analyst
Co-operators
Burlington, ON
- Full-time
…you, our clients and our communities. As the Senior Income Tax Analyst, you will be responsible for the delivery of income tax compliance services to various insurance and holding companies…
Added 5 hours ago
C
Senior Business Systems Analyst
Co-operators
Moncton, NB · Guelph, ON · Toronto, ON · Mississauga, ON · Montreal, QC · Laval, QC · Regina, SK · Calgary, AB
- Full-time
As the Senior Business Systems Analyst you will liaise between the team and business stakeholders for functionality enhancements and new developments. You will be a part of an exciting team…
Added 6 hours ago
R|
Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 6 hours ago
R|
Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are seeking a Clinical Trial Financial Control Analyst to provide independent financial control and reconciliation for Oncology-sponsored clinical research studies. Reporting within the…
Added 6 hours ago
I
Pega Business Analyst
Infosys
Mississauga, ON
- Full-time
Infosys is seeking a Pega Business Analyst to join our team. You will be an expert contributing to distinct phases of the consulting lifecycle. You will be intensely involved in business…
Added 7 hours ago
T
Senior Analyst, Enterprise Capital Management
TD
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 7 hours ago
CE
Investment Appraisal & Portfolio Management Analyst
Cenovus Energy
Calgary, AB
- Full-time
Cenovus is seeking an Investment Appraisal & Portfolio Management Analyst to join the Strategy & Corporate Planning team. This role supports capital allocation across Cenovus’ integrated…
Added 7 hours ago
KD
Programme LEAP hiver 2027, Stagiaire – Analyste, Chaîne d’approvisionnement | Winter 2027 LEAP Intern – Supply Chain Analyst
Keurig Dr Pepper
Montreal, QC
- Full-time
Winter 2027 LEAP Intern – Supply Chain Analyst
Added 7 hours ago
T
Senior Analyst, Enterprise Capital Management
TD
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 8 hours ago
KD
Programme LEAP hiver 2027, Stagiaire – Analyste, Chaîne d’approvisionnement | Winter 2027 LEAP Intern – Supply Chain Analyst
Keurig Dr Pepper Canada
Montreal, QC
- Full-time
Winter 2027 LEAP Intern – Supply Chain Analyst
Added 8 hours ago
LI
Business Analyst - Senior
Lotus IT Solutions
Toronto, ON
- Contract
Document business requirements, functional requirements, non-functional requirements, user stories, acceptance criteria, and business rules.
Added 8 hours ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…
Added 8 hours ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…
Added 8 hours ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…
Added 8 hours ago
WI
Business Analyst, ServiceNow - Global Finance
WSP in Canada
Moncton, NB
- Full-time
Experience as a Business Analyst supporting ServiceNow, preferably within Customer Service Management Workspace.
Added 8 hours ago
WI
Business Analyst, ServiceNow - Global Finance
WSP in Canada
Montreal, QC
- Full-time
Experience as a Business Analyst supporting ServiceNow, preferably within Customer Service Management Workspace.
Added 8 hours ago
WI
Business Analyst, ServiceNow - Global Finance
WSP in Canada
Laval, QC
- Full-time
Experience as a Business Analyst supporting ServiceNow, preferably within Customer Service Management Workspace.

Quantiphi

Senior Test Automation Engineer

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 21, 2026

Original job description

About Quantiphi:

Quantiphi is an award-winning, AI-First global digital engineering company that helps the world’s leading Fortune 1000 organizations transform bold ideas into measurable business impact. We go beyond building innovative AI technologies - we solve the problems that matter most to our clients.

Since our founding in 2013, Quantiphi has built a proven track record of turning complex challenges into meaningful outcomes across industries.

Headquartered in Boston, with more than 4,000 professionals worldwide, we partner with global enterprises to deliver large-scale digital, cloud, and AI-driven transformation. #SolvingWhatMatters

We are an Elite and Premier partner to Google Cloud, AWS, NVIDIA, Snowflake, and other leading technology platforms, and our work has been recognized across the industry, including:

21 Google Cloud Partner of the Year awards in the past 10 years
3 AWS AI/ML Partner of the Year awards
3 NVIDIA Partner of the Year awards
3 Snowflake Partner of the Year awards
Rated Leaders by Gartner, Forrester, IDC, ISG, Everest Group and other leading analyst firms

Quantiphi delivers First-in-class AI solutions across Life Sciences, Healthcare, Banking, Financial Services, CPG, Manufacturing, Energy, High-Tech, Telecommunications, etc., powered by cutting-edge Generative AI and Agentic AI accelerators.

We are also proud to be certified as a Great Place to Work - reflecting our commitment to our people and our culture.

For more details, visit: Website or LinkedIn Page

Job Description:

We are looking for a Test Automation/QA Engineer to support a Contact Center as a Service (CCaaS) deployment, validating that DTMF IVR menus, call routing, and queue/skillset configurations are built and functioning according to approved business and technical specifications.

Key Responsibilities:

Design and execute test cases/scripts for IVR menus, call routing paths, and queue/skillset assignments
Validate DTMF menu logic and call flows against approved business and IT specifications
Identify, document, and track defects, working with developers and BAs to resolve gaps or ambiguities
Support and coordinate UAT, ensuring delivered call flows align with business requirements before go-live
Perform regression testing on call flows after configuration changes or fixes

Requirements:

Proven experience in QA/testing on large-scale contact center migrations or transformations
Strong understanding of IVR design, call routing logic, queues, and skillset-based routing
Strong analytical, documentation, and defect-tracking skills, with attention to detail
Bilingual - French and English preferred

What’s in it for YOU at Quantiphi?

Make an impact at one of the world’s fastest-growing AI-first digital engineering companies.
Upskill and discover your potential as you solve complex challenges in cutting-edge areas of technology alongside passionate, talented colleagues.
Work where innovation happens - work with disruptive innovators in a research-focused organization with 60+ patents filed across various disciplines.
Stay ahead of the curve - immerse yourself in breakthrough AI, ML, data, and cloud technologies and gain exposure working with Fortune 500 companies.

Apply About employer

More about this job

Responsibilities

Design and execute tests for IVR menus, call routing, and queue or skillset configurations, validating call flows against approved business and technical specifications. Track defects, coordinate with developers and business analysts to resolve issues, support user acceptance testing, and perform regression testing after changes.

Requirements

Requires proven QA or testing experience on large-scale contact center migrations or transformations, along with a strong understanding of IVR design, call routing, queues, and skillset-based routing. Strong analytical, documentation, and defect-tracking skills are required; French and English bilingual ability is preferred.

Skills

Test Automation
Quality Assurance
Contact Center Migrations
IVR Design
DTMF Menu Logic
Call Routing
Queue Configuration
Skillset-Based Routing
Test Case Design
Regression Testing
User Acceptance Testing
Defect Tracking
Analytical Skills
Documentation
French
English

Visa sponsorship

Not detected in the job text

Keywords

Test Automation
Quality Assurance
Contact Center as a Service
CCaaS
Contact Center Migration
Contact Center Transformation
IVR
DTMF
Call Routing
Call Flows
Queues
Skillset-Based Routing
Test Cases
Test Scripts
Business Specifications
Technical Specifications
Defect Tracking
User Acceptance Testing
Regression Testing
Configuration Changes
Business Analysis
French
English

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