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Added 9 mins ago
JI
IT Business Analyst, Halifax
J.D. Irving, Limited
Dartmouth, NS
- Full-time
We are looking for a Business Analyst to join our Business Solutions Group in Halifax, NS. As the most modern shipyard in North America, Irving Shipbuilding is defined by its pace and…
Added 24 mins ago
Analyst, Material Pricing
Celestica International LP
Toronto, ON
The Analyst, Material Pricing manages material pricing for regional/global customers within a specific market segment, ensuring competitive pricing solutions to support growth and margins.…
Added 39 mins ago
SM
RQ11681 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with strong hands-on experience in Oracle PeopleSoft Human Capital Management (HCM), system analysis and design, application upgrades, and…
Added 39 mins ago
AC
Analyste Principal En Comptabilité
Aston Carter
Montreal, QC
- $48 to $56 CAD / hour
- Contract
Expérience de travail avec des systèmes ERP tels que Business Central, Dynamics GP, SAP ou des plateformes similaires.
Added 39 mins ago
AC
Regulatory Reporting Analyst
Aston Carter
Montreal, QC
- $30 to $33 CAD / hour
- Contract
…looking to grow within the financial sector and participate in business transformation…
Added 39 mins ago
AC
Financial Analyst
Aston Carter
Montreal, QC
- $43 to $51 CAD / hour
- Contract
The Financial Analyst serves as a financial business partner to the leadership teams of several subsidiaries and plays a key role in financial analysis, budgeting, forecasting, and…
Added 1 hour ago
BT
Junior Tax Analyst
Baker Tilly Canada
Courtice, ON
- Full-time
We are looking for a Junior Tax Analyst to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you’ll…
Added 3 hours ago
'
Sr. Financial Analyst, Global Finance Operations
''
Toronto, ON
- Full-time
Leverage Business Intelligence tools, including Power BI, to develop dashboards, scorecards, and visual reporting solutions.
Added 5 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 7 hours ago
AC
Analyste D'affaires Principal - Finance
Aston Carter
Montreal, QC
- $95 to $115 CAD / hour
- Contract
The Senior Business Analyst will lead finance-focused business analysis initiatives within the Finance Transformation & Systems function. This role involves translating complex financial…
Added 8 hours ago
CC
Commercial Services Associate
Cambrian Credit Union
Winnipeg, MB
- Full-time
Cambrian Credit Union is seeking a Commercial Services Associate to join our Business Services team.
Added 9 hours ago
A
Cloud Security Analyst
ATB
Calgary, AB · Edmonton, AB
- Full-time
This position has a hybrid work arrangement. On average, this means 1-2 day(s) on-site per week. Please note that this is subject to change due to business priorities.
Added 9 hours ago
SM
RQ11680 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with extensive experience in Oracle PeopleSoft Human Capital Management (HCM), enterprise resource planning (ERP) systems, system analysis and…
Added 9 hours ago
SM
RQ11680 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with extensive experience in Oracle PeopleSoft Human Capital Management (HCM), enterprise resource planning (ERP) systems, system analysis and…
Added 9 hours ago
SM
RQ11681 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with strong hands-on experience in Oracle PeopleSoft Human Capital Management (HCM), system analysis and design, application upgrades, and…
Added 9 hours ago
SM
RQ11681 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with strong hands-on experience in Oracle PeopleSoft Human Capital Management (HCM), system analysis and design, application upgrades, and…
Added 9 hours ago
SM
RQ11680 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with extensive experience in Oracle PeopleSoft Human Capital Management (HCM), enterprise resource planning (ERP) systems, system analysis and…
Added 9 hours ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…
Added 9 hours ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…
Added 9 hours ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…
Added 9 hours ago
I
Services Technician
Insight
Toronto, ON
- Full-time
The Services Technician reports to the Services Lead. The Services Technician analyst is responsible for the troubleshooting, repair, installing of peripherals, and instrumentation devices…
Added 10 hours ago
IF
Tax Analyst, Corporate Tax
Intact FC
Toronto, ON · Montreal, QC
- Full-time
We're looking for a Tax Analyst to join our dynamic and collaborative Tax team. This is an exciting opportunity for a detail-oriented professional who is eager to deepen their expertise in…
Added 10 hours ago
CI
Analyste en dynamique de vol/Flight Dynamics Analyst
Calian in Space & Technology
Longueuil, QC · St-Hubert, QC
- Full-time
We create innovative solutions that tackle complex challenges and help organizations and communities stay resilient, informed, and connected. If you’re driven by purpose and energized by…
Added 11 hours ago
TC
IT Service Desk Analyst
The Citco Group Limited
Toronto, ON
- Full-time
The IT Service Desk Analyst is part of Citco's global IT Service Delivery function, supporting internal business users and, where applicable, external clients. The analyst handles incidents…
Added 11 hours ago
P
Analyst - Accounts Payable
ProAmpac
Whitby, ON
- Full-time
At ProAmpac, we believe great results start with great people. Our teams work together to deliver innovative packaging solutions while continuously improving how we operate.

Quantiphi

Senior Test Automation Engineer (French)

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

About Quantiphi:

Quantiphi is an award-winning, AI-First global digital engineering company that helps the world’s leading Fortune 1000 organizations transform bold ideas into measurable business impact. We go beyond building innovative AI technologies - we solve the problems that matter most to our clients.

Since our founding in 2013, Quantiphi has built a proven track record of turning complex challenges into meaningful outcomes across industries.

Headquartered in Boston, with more than 4,000 professionals worldwide, we partner with global enterprises to deliver large-scale digital, cloud, and AI-driven transformation. #SolvingWhatMatters

We are an Elite and Premier partner to Google Cloud, AWS, NVIDIA, Snowflake, and other leading technology platforms, and our work has been recognized across the industry, including:

21 Google Cloud Partner of the Year awards in the past 10 years
3 AWS AI/ML Partner of the Year awards
3 NVIDIA Partner of the Year awards
3 Snowflake Partner of the Year awards
Rated Leaders by Gartner, Forrester, IDC, ISG, Everest Group and other leading analyst firms

Quantiphi delivers First-in-class AI solutions across Life Sciences, Healthcare, Banking, Financial Services, CPG, Manufacturing, Energy, High-Tech, Telecommunications, etc., powered by cutting-edge Generative AI and Agentic AI accelerators.

We are also proud to be certified as a Great Place to Work - reflecting our commitment to our people and our culture.

For more details, visit: Website or LinkedIn Page

Job Description:

We are looking for a Test Automation/QA Engineer to support a Contact Center as a Service (CCaaS) deployment, validating that DTMF IVR menus, call routing, and queue/skillset configurations are built and functioning according to approved business and technical specifications.

Key Responsibilities:

Design and execute test cases/scripts for IVR menus, call routing paths, and queue/skillset assignments
Validate DTMF menu logic and call flows against approved business and IT specifications
Identify, document, and track defects, working with developers and BAs to resolve gaps or ambiguities
Support and coordinate UAT, ensuring delivered call flows align with business requirements before go-live
Perform regression testing on call flows after configuration changes or fixes

Requirements:

Bilingual - French and English
Proven experience in QA/testing on large-scale contact center migrations or transformations
Strong understanding of IVR design, call routing logic, queues, and skillset-based routing
Strong analytical, documentation, and defect-tracking skills, with attention to detail

What’s in it for YOU at Quantiphi?

Make an impact at one of the world’s fastest-growing AI-first digital engineering companies.
Upskill and discover your potential as you solve complex challenges in cutting-edge areas of technology alongside passionate, talented colleagues.
Work where innovation happens - work with disruptive innovators in a research-focused organization with 60+ patents filed across various disciplines.
Stay ahead of the curve - immerse yourself in breakthrough AI, ML, data, and cloud technologies and gain exposure working with Fortune 500 companies.

Apply About employer

More about this job

Responsibilities

Design and execute tests for IVR menus, DTMF logic, call routing, and queue or skillset configurations, validating them against approved specifications. Track and help resolve defects, coordinate UAT, and perform regression testing after configuration changes or fixes.

Requirements

The role requires bilingual French and English proficiency and proven QA or testing experience on large-scale contact center migrations or transformations. Candidates should understand IVR design, call routing, queues, and skill-based routing, and have strong analytical, documentation, and defect-tracking skills.

Skills

Test Automation
Quality Assurance
IVR Testing
DTMF Menu Logic
Call Routing
Queue Configuration
Skill-Based Routing
Test Case Design
Regression Testing
User Acceptance Testing
Defect Tracking
Contact Center Migrations
Analytical Skills
Documentation
French
English

Visa sponsorship

Not detected in the job text

Keywords

Contact Center as a Service
CCaaS
Test Automation
Quality Assurance
IVR
DTMF
Call Flows
Call Routing
Queues
Skillsets
Test Cases
Test Scripts
Business Specifications
Technical Specifications
Defect Tracking
User Acceptance Testing
Regression Testing
Contact Center Migrations
French
English

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