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Added 2 hours ago
V
Pega QA
Virtusa
Toronto, ON
- Full-time
We are seeking a Senior QA Analyst with over 7 years of experience in quality assurance, specializing in testing Pega Smart Dispute applications and credit/debit card dispute resolution…
Added 9 hours ago
SS
Bilingual Business Analyst - French
Sodales Solutions
Toronto, ON
- Full-time
…impactful solutions? We're seeking an experienced Business Analyst to partner with business leaders, customers, and technical teams to drive enterprise initiatives from concept to…
Added 9 hours ago
BC
Technical Business Analyst
BrainRidge Consulting
Moncton, NB
- Full-time
…are seeking a motivated and experienced Technical Business…
Added 9 hours ago
RD
Oracle ERP QA Analyst / Tester
Randstad Digital
Toronto, ON
- Contract
Added 10 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 11 hours ago
C
Senior Analyst, Digital Platforms & Insights
CIBC
Toronto, ON
- Full-time
The Senior Analyst, Digital Platforms & Insights reports to the Chapter Lead of Digital Platforms & Operations and helps the organization understand how clients engage with its digital…
Added 11 hours ago
AI
Senior Functional Analyst - Wealth Management
Avanciers Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
Avanciers Incorporated is hiring a Senior Functional Analyst - Wealth Management for one of our clients.
Added 11 hours ago
Senior Quality Assurance Analyst
Mariner
NS
We are seeking an experienced Quality Assurance (QA) Analyst for a client opportunity supporting the testing and quality assurance of web-based applications and digital services. The…
Added 11 hours ago
Senior Quality Assurance Analyst
Mariner
Halifax, NS
We are seeking an experienced Quality Assurance (QA) Analyst for a client opportunity supporting the testing and quality assurance of web-based applications and digital services. The…
Added 12 hours ago
DI
Business System Analyst (Mandarin)
Dawn InfoTek
Toronto, ON
- Contract
We are seeking an experienced Business System Analyst to support a major banking client on a Mandarin Support initiative for existing online banking applications.
Added 13 hours ago
TC
Business System Analyst
Tata Consultancy Services
Toronto, ON · Greater Toronto Area, Canada
- $80,000 to $100,000 CAD / year
- Full-time
Added 13 hours ago
Q
Senior Test Automation Engineer (French)
Quantiphi
Canada
- Full-time
Rated Leaders by Gartner, Forrester, IDC, ISG, Everest Group and other leading analyst firms
Added 14 hours ago
PT
Senior Business Analyst (SBA) – Commercial Lending / Loan IQ / ACBS
Precision Technologies
Mississauga, ON
- Contract
We are seeking a Senior Business Analyst (SBA) / Commercial Lending Subject Matter Expert (SME) with strong functional knowledge of commercial and corporate lending systems. We prefer…
Added 14 hours ago
Gainsight Administrator
Braze
Toronto, ON
…for the platform, working alongside our CX Business Systems Analyst to turn CX strategy into scalable, well-governed system…
Added 14 hours ago
B
Gainsight Administrator
Braze
Toronto, ON
- Full-time
…for the platform, working alongside our CX Business Systems Analyst to turn CX strategy into scalable, well-governed system…
Added 15 hours ago
S
Biotech Analyst - Level 2 - Bioseparations
SGS
Mississauga, ON
- Full-time
Record findings in standardized format, keeping all records and analyst notebook in good order.
Added 15 hours ago
ST
Quality Assurance Analyst
Soroc Technology
Toronto, ON
- $40 to $50 CAD / hour
- Contract
Added 16 hours ago
A
QA Analyst
Alithya
QC · QC, Canada
- Full-time
Added 16 hours ago
A
Technical Systems Analyst :: Fulltime :: Toronto, ON
AceStack
Toronto, ON
- Full-time
Job Title: Technical Systems Analyst – (Canadian Wealth & Asset Management)
Added 16 hours ago
S
Biotech Analyst - Level 2 - Bioseparations
SGS
Mississauga, ON
- $30 to $32 CAD / hour
- Full-time
Record findings in standardized format, keeping all records and analyst notebook in good order.
Added 17 hours ago
MI
QA-UAT
Maarut Inc
Montreal, QC
- Contract
The role is on the business side of the delivery chain: the analyst certifies what the software vendor and the delivery team provide, at three levels (features, business cases, business…
Added 17 hours ago
IS
Business System Analyst (Banking domain)
Iris Software Inc.
Toronto, ON
- Contract
Position: Business System Analyst (Banking domain)
Added 18 hours ago
T
Business Analyst
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
Added 18 hours ago
IG
Digital Product Manager
Insight Global
Toronto, ON
- $72 to $80 CAD / hour
- Contract
…delivery role, rather than a coordinator or supporting Business Analyst position, requiring strong transactional knowledge, technical aptitude, and the ability to drive work across…
Added 19 hours ago
IG
Digital Product Owner
Insight Global
Toronto, ON
- $70 to $80 CAD / hour
- Contract
…delivery role, rather than a coordinator or supporting Business Analyst position, requiring strong transactional knowledge, technical aptitude, and the ability to drive work across…

Quantiphi

Senior Test Automation Engineer (French)

Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

About Quantiphi:

Quantiphi is an award-winning, AI-First global digital engineering company that helps the world’s leading Fortune 1000 organizations transform bold ideas into measurable business impact. We go beyond building innovative AI technologies - we solve the problems that matter most to our clients.

Since our founding in 2013, Quantiphi has built a proven track record of turning complex challenges into meaningful outcomes across industries.

Headquartered in Boston, with more than 4,000 professionals worldwide, we partner with global enterprises to deliver large-scale digital, cloud, and AI-driven transformation. #SolvingWhatMatters

We are an Elite and Premier partner to Google Cloud, AWS, NVIDIA, Snowflake, and other leading technology platforms, and our work has been recognized across the industry, including:

21 Google Cloud Partner of the Year awards in the past 10 years
3 AWS AI/ML Partner of the Year awards
3 NVIDIA Partner of the Year awards
3 Snowflake Partner of the Year awards
Rated Leaders by Gartner, Forrester, IDC, ISG, Everest Group and other leading analyst firms

Quantiphi delivers First-in-class AI solutions across Life Sciences, Healthcare, Banking, Financial Services, CPG, Manufacturing, Energy, High-Tech, Telecommunications, etc., powered by cutting-edge Generative AI and Agentic AI accelerators.

We are also proud to be certified as a Great Place to Work - reflecting our commitment to our people and our culture.

For more details, visit: Website or LinkedIn Page

Job Description:

We are looking for a Test Automation/QA Engineer to support a Contact Center as a Service (CCaaS) deployment, validating that DTMF IVR menus, call routing, and queue/skillset configurations are built and functioning according to approved business and technical specifications.

Key Responsibilities:

Design and execute test cases/scripts for IVR menus, call routing paths, and queue/skillset assignments
Validate DTMF menu logic and call flows against approved business and IT specifications
Identify, document, and track defects, working with developers and BAs to resolve gaps or ambiguities
Support and coordinate UAT, ensuring delivered call flows align with business requirements before go-live
Perform regression testing on call flows after configuration changes or fixes

Requirements:

Bilingual - French and English
Proven experience in QA/testing on large-scale contact center migrations or transformations
Strong understanding of IVR design, call routing logic, queues, and skillset-based routing
Strong analytical, documentation, and defect-tracking skills, with attention to detail

What’s in it for YOU at Quantiphi?

Make an impact at one of the world’s fastest-growing AI-first digital engineering companies.
Upskill and discover your potential as you solve complex challenges in cutting-edge areas of technology alongside passionate, talented colleagues.
Work where innovation happens - work with disruptive innovators in a research-focused organization with 60+ patents filed across various disciplines.
Stay ahead of the curve - immerse yourself in breakthrough AI, ML, data, and cloud technologies and gain exposure working with Fortune 500 companies.

Apply About employer

More about this job

Responsibilities

Design and execute tests for IVR menus, DTMF logic, call routing, and queue or skillset configurations, validating them against approved specifications. Track and help resolve defects, coordinate UAT, and perform regression testing after configuration changes or fixes.

Requirements

The role requires bilingual French and English proficiency and proven QA or testing experience on large-scale contact center migrations or transformations. Candidates should understand IVR design, call routing, queues, and skill-based routing, and have strong analytical, documentation, and defect-tracking skills.

Skills

Test Automation
Quality Assurance
IVR Testing
DTMF Menu Logic
Call Routing
Queue Configuration
Skill-Based Routing
Test Case Design
Regression Testing
User Acceptance Testing
Defect Tracking
Contact Center Migrations
Analytical Skills
Documentation
French
English

Visa sponsorship

Not detected in the job text

Keywords

Contact Center as a Service
CCaaS
Test Automation
Quality Assurance
IVR
DTMF
Call Flows
Call Routing
Queues
Skillsets
Test Cases
Test Scripts
Business Specifications
Technical Specifications
Defect Tracking
User Acceptance Testing
Regression Testing
Contact Center Migrations
French
English

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