Information Technology Network Technician

Company Description Quantix IT is an independent IT service and support provider focused on delivering tailored technology solutions that maximize return on investment for clients. The company serves a diverse customer base that varies in size, location, skill level, and business objectives. Quantix IT offers a flexible portfolio of solutions and services that can be customized to meet the specific needs of each organization. The team follows a consultative approach, listening to requirements, analyzing desired outcomes, proposing suitable solutions, and implementing them carefully and efficiently. This environment offers technology professionals the opportunity to work with varied infrastructures and contribute to impactful, client-centered solutions.

Role Description The Information Technology Network Technician is a full-time, on-site role based in Woodstock, NB. This role is responsible for supporting and maintaining network and related IT infrastructure for a range of client environments. Day-to-day tasks include monitoring network performance, installing and configuring network hardware and software, and performing routine maintenance to ensure stability and security. The technician will diagnose and resolve connectivity issues, document configurations and incidents, and escalate complex problems when necessary. Collaboration with other IT team members and clear communication with clients are essential to ensure timely, reliable support and high-quality service delivery.

Qualifications

• Candidates should possess skills in Network Administration and Network Infrastructure to configure, maintain, and optimize switches, routers, firewalls, and related components.
• Candidates should possess System Administration skills to support servers, operating systems, and related services in client environments.
• Candidates should possess core Information Technology knowledge to understand hardware, software, security principles, and standard IT support practices.
• Candidates should possess strong Troubleshooting skills to diagnose and resolve network and system issues efficiently and accurately.
• Relevant certifications such as CompTIA Network+, CompTIA A+, or Cisco CCNA are beneficial.
• Experience working in customer-facing IT support roles and the ability to explain technical concepts clearly to non-technical stakeholders.
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks in a dynamic environment.
• Willingness to work on-site in Woodstock, NB, and occasionally travel to client locations as needed.