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Added 3 mins ago
NB
General Manager
Nimmo Bay Wilderness Resort
Port Mcneill, BC
- Contract
We are looking for an exceptional General Manager to lead the day-to-day operations of Nimmo Bay and help guide the continued evolution of this special business.
Added 4 mins ago
TT
Program Manager
TTM Technologies
Toronto, ON
- Full-time
The Program Manager is the primary point of accountability for assigned customer programs from quotation through full-scale production. This role coordinates engineering, manufacturing…
Added 4 mins ago
TT
Expediter
TTM Technologies
Toronto, ON
- Full-time
Serve as a link between quality, engineering, customer service, production control and manufacturing to provide feedback on potential bottleneck areas.
Added 4 mins ago
TI
Service Technician - 3 month contract
TTI, Inc.
AB · Edmonton Factory Service Centre
- Full-time
Service Technician - Milwaukee Tool - 3 Month Contract
Added 4 mins ago
SR
Mechanic 1
Sunbelt Rentals, Inc.
Terrace, BC
- Full-time
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to…
Added 4 mins ago
C
1149 Fifth Avenue - Theatre Operations Part Time Assistant Manager
Cineplex
Vancouver, BC · Fifth Avenue Cinemas
- Part-time
You have demonstrated ability to lead a team during high volume business periods in multiple departments.
Added 18 mins ago
AI
IVR-Contact Centre Engineer
Apptoza Inc.
Toronto, ON
- Full-time
Lead the design, development, implementation, and support of IVR and Contact Center applications.
Added 18 mins ago
MF
Lead Hand - Warehouse
McCain Foods
Grand Falls, NB
- Full-time
…cross-functional partners to support operational performance, customer service, and safety objectives. As a working Lead Hand, this position plays a critical role in maintaining continuity…
Added 18 mins ago
MF
Commercial Sales Training Manager
McCain Foods
Toronto, ON
- Full-time
…about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain…
Added 18 mins ago
F
Spécialiste, Rémunération globale (avantages sociaux et rémunération) / Total Rewards Specialist (benefits & compensation)
Fasken
Toronto, ON
- Full-time
Added 18 mins ago
BC
Dynamics 365 F&O Project Management & Accounting Consultant
BDO Canada
Canada
- Full-time
…our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a…
Added 18 mins ago
F
Spécialiste, Rémunération globale (avantages sociaux et rémunération) / Total Rewards Specialist (benefits & compensation)
Fasken
Montreal, QC
- Full-time
Added 18 mins ago
TI
Customer Supply Chain Analyst
Techtronic Industries Canada Inc. - TTI Canada
Toronto, ON
- Full-time
The Customer Supply Chain Analyst is responsible for executing the end-to-end customer order fulfillment process to ensure exceptional service levels and on-time delivery. This role…
Added 18 mins ago
MF
Supervisor Warehouse
McCain Foods
Grand Falls, NB
- Full-time
Collaborate effectively with internal teams to support safety, quality, customer service, and operational objectives.
Added 18 mins ago
BC
Microsoft Dynamics 365 F&O Asset Management Consultant
BDO Canada
Canada
- Full-time
…our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a…
Added 18 mins ago
ZS
Senior Application Manager
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Take accountability for service delivery performance, meeting customer expectations, and driving future demand.
Added 18 mins ago
HR
Senior Contracts Specialist
Hughes Recruitment & Strategy Collective
SK · Saskatchewan, Canada
- Full-time
The Senior Contracts Specialist will lead commercial strategy and contract formation for major capital work, with construction and construction services agreements valued between…
Added 18 mins ago
SC
Wireless Sales Supervisor
Staples Canada
Pickering, ON
- Full-time
Lead and model unlocking the whole store play by engaging with customers and associates in other departments when not engaged with a customer at the wireless kiosk
Added 18 mins ago
SI
Wireless Sales Supervisor
Staples Inc.
Mississauga, ON
- Full-time
Lead and model unlocking the whole store play by engaging with customers and associates in other departments when not engaged with a customer at the wireless kiosk
Added 18 mins ago
SI
Retail Print & Services Supervisor
Staples Inc.
Williams Lake, BC
- Full-time
As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the…
Added 18 mins ago
BB
Mobile Sales Associate (Seasonal)
Best Buy Canada
Vaughan, ON
- Part-time
Grow your career in similar roles (customer service representative, merchandiser, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).
Added 18 mins ago
MC
Supply Chain Analyst
Masco Canada
St. Thomas, ON · Masco Canada - St. Thomas
- Full-time
…role transforms data into actionable insights that improve customer service, inventory performance, operational efficiency, and cost…
Added 18 mins ago
MC
Supply Chain Analyst
Masco Corporation
St. Thomas, ON · Masco Canada - St. Thomas
- Full-time
…role transforms data into actionable insights that improve customer service, inventory performance, operational efficiency, and cost…
Added 19 mins ago
TU
Engineer
The University of British Columbia
Kelowna, BC
- $5,713 to $6,545 CAD / month
- Full-time
…Errors in dealing with security and/or emergency calls could lead to increased risk of injury or property damage. Failure to recognize and report hazards and apply safe work methods, such…
Added 19 mins ago
JS
Back of House Manager
JD Sports Canada
Winnipeg, MB
- Full-time
Lead by example in delivering exceptional customer service and contribute to a seamless experience across both Front and Back of House operations

Quantum Lifecycle Partners LP

Manager, IT Operations

Brampton, ON, Canada

$100,000 to $120,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $100,000 to $120,000 CAD / year
Job type: Full-time
Experience: 8+ years of hands-on progressive IT experience, including 3+ years leading infrastructure, support, or security teams.
Posting language: English
Posted: Jul 20, 2026

Original job description

Quantum Lifecycle Partners LP is Canada's largest and most important integrated computer asset disposal and recycling processor. We are committed to the safe and secure reuse of electronics, the responsible recycling of electronics to divert waste from landfills, and the recovery of natural resources from obsolete electronics.

Title: Manager, IT Operations

Location: Brampton, Hybrid

Position Status: Permanent Full-time

Existing Vacancy: Yes

Position Summary

The Manager, IT Operations, leads Quantum’s infrastructure, cybersecurity, and end-user support functions across cloud and on-premises environments.

Reporting to the VP of IT, this role manages a team of 5+ IT professionals, oversees key technology partners, and ensures secure, reliable, and responsive IT service delivery.

Key Responsibilities

Infrastructure & Cloud Operations

Oversee on-premises and Azure cloud infrastructure, including performance, availability, backup, disaster recovery, patching, and security.
Lead infrastructure projects such as cloud migrations, hybrid connectivity, Microsoft 365 administration, and automation improvements.

Cybersecurity

Manage cybersecurity across identity, endpoint, network, email, and cloud environments.
Support vulnerability management, incident response, ISO 27001 governance, and SOC 2 readiness.

IT Support & Service Delivery

Lead responsive Tier 1–Tier 3 IT support across all sites.
Improve ITSM practices, service desk performance, endpoint management, onboarding, and offboarding standards.

Team Leadership & Management

Coach and develop a team of infrastructure and support professionals.
Manage vendors and service providers, including service reviews, renewals, and statements of work.

Governance, Budget & Strategy

Support IT budgets, documentation, asset inventory, operational reporting, KPIs, and risk updates for senior leadership.

Qualifications

Experience

8+ years of hands-on progressive IT experience, including 3+ years leading infrastructure, support, or security teams.
Experience managing hybrid environments with a strong Microsoft Azure footprint.

Microsoft Azure & Cloud

Strong hands-on experience with Microsoft Azure, Entra ID, Azure networking, Azure Monitor, Backup, Site Recovery, and Microsoft 365 administration.
Solid understanding of cloud governance, app services, licensing, identity and access management, SSO, MFA, Conditional Access, and PIM.

Cybersecurity

Experience with Microsoft Defender, Sentinel, Purview, Intune security baselines, vulnerability management, and incident response.
Knowledge of ISO 27001, SOC 2 readiness, security controls, audits, risk management, Zero Trust, and vendor risk.

Infrastructure & Support

Strong knowledge of Windows Server, Active Directory, DNS, DHCP, Group Policy, networking, Wi-Fi, virtualization, Intune, and ITSM/ITIL practices.

Leadership & Soft Skills

Hands-on people leadership, communication, customer service, vendor management, budgeting, and problem-solving skills.

Education & Certifications

Degree in a related field or equivalent practical experience; relevant Azure, security, endpoint, CISSP, CISM, Security+, or ITIL certifications preferred.

What We Offer

Company-paid Extended Health & Dental Benefits
Disability and Life Insurance
RRSP Match Program up to 4%
Short Term Incentive Plan
3 weeks' vacation
Education Reimbursement Program
Employee Assistance Program
Safety Shoes & Glasses Reimbursement
Employee Purchase Program (up to 22% off on Qnovum.ca)
Opportunity to play a part in protecting the environment and contributing to sustainability!

Quantum is an equal opportunity employer. We promote excellence through diversity and encourage all qualified persons to apply. We thank you for your interest; however, only those selected for an interview will be contacted. Quantum is also committed to providing accommodations for people with disabilities. If you require an accommodation, we will collaborate with you to meet your needs. Accommodation may be provided in all parts of the hiring process.

Salary or wage rate ranges are the range in which Quantum reasonably expects to set a candidate’s pay for the posted position. Actual placement depends on the individual skills and experience level of a candidate plus the total compensation and equity across team members.

Automated technologies, such as artificial intelligence, may be incorporated into our recruitment process. This includes, but is not limited to, AI-driven screening and assessment methods.

Quantum offers a unique insight into the E-waste industry, with its fast-paced and ever-changing environment! To learn more about us, visit: www.quantumlifecycle.com

Apply About employer

More about this job

Responsibilities

The Manager, IT Operations leads infrastructure, cybersecurity, and end-user support functions across cloud and on-premises environments. This role manages a team of IT professionals, oversees technology partners, and ensures secure, reliable, and responsive IT service delivery.

Requirements

Candidates must have 8+ years of progressive IT experience, including 3+ years in a leadership capacity. Strong hands-on expertise in Microsoft Azure, cybersecurity frameworks, and infrastructure management is required.

Skills

IT Infrastructure
Cybersecurity
Azure Cloud
Microsoft 365
Team Leadership
Vendor Management
ITSM
ITIL
Disaster Recovery
Vulnerability Management
Incident Response
Windows Server
Active Directory
Networking
Budgeting
Project Management

Benefits

Company-paid Extended Health & Dental Benefits
Disability and Life Insurance
RRSP Match Program
Short Term Incentive Plan
3 weeks' vacation
Education Reimbursement Program
Employee Assistance Program
Safety Shoes & Glasses Reimbursement
Employee Purchase Program

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
Azure
Cybersecurity
Infrastructure
Microsoft 365
ISO 27001
SOC 2
ITSM
ITIL
Active Directory
Windows Server
Entra ID
Microsoft Defender
Sentinel
Intune
Zero Trust
Cloud Governance
Disaster Recovery
Vendor Management
Budgeting
CISSP
CISM
Security+
Networking
Virtualization
Identity and Access Management
Endpoint Management
Automation
Sustainability
E-waste

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