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Added 1 min ago
MF
Commercial Sales Training Manager
McCain Foods
Toronto, ON
- Full-time
The Commercial Training Manager is part of the Foodservice commercial organization and reports to the Senior Director, Strategy & Execution – Foodservice. This role partners closely with…
Added 1 min ago
CG
Assistant Manager, Food Services, ETS
Compass Group Canada
Algoma Unorganized North Part, ON
- Full-time
Support the team during peak periods to optimize customer service.
Added 1 min ago
FC
Fit4Less Host - East York Town Centre
Fit4Less Canada
Toronto, ON
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
Added 1 min ago
L
5760 - Seasonal Sales Help
Lids
Medicine Hat, AB
- Temporary
Achieve revenue growth through customer service.
Added 1 min ago
L
7752 - Seasonal Sales Help
Lids
Lethbridge, AB
- Temporary
Achieve revenue growth through customer service.
Added 1 min ago
TU
Ice Maker 3
The University of British Columbia
Vancouver, BC
- $35.47 to $38.29 CAD / hour
- Part-time
…incumbent is also responsible for delivering a necessary level of customer service to clients, guests, service partners, and all rink user…
Added 1 min ago
FC
Fit4Less Host - Toronto Yonge and Alexander
Fit4Less Canada
Toronto, ON
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
Added 1 min ago
L
7765 - Seasonal Sales Help
Lids
Lethbridge, AB
- Temporary
Achieve revenue growth through customer service.
Added 1 min ago
FC
Fit4Less Host - Toronto McCaul
Fit4Less Canada
Toronto, ON
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
Added 1 min ago
SF
Corporate Actions & Security Master
SGGG Fund Services Inc.
Toronto, ON
- $55,000 to $60,000 CAD / year
- Full-time
…administration software, SGGG-FSI’s over 400 employees provide full-service fund administration to clients from our headquarters in Toronto and affiliate offices in Cayman, the United…
Added 1 min ago
ZS
Senior Application Manager
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Take accountability for service delivery performance, meeting customer expectations, and driving future demand.
Added 1 min ago
HR
Senior Contracts Specialist
Hughes Recruitment & Strategy Collective
SK · Saskatchewan, Canada
- Full-time
Administer selected construction and service contracts following award.
Added 1 min ago
SC
Wireless Sales Supervisor
Staples Canada
Pickering, ON
- Full-time
As the Wireless Sales Supervisor, you are a champion of the customer experience in the wireless department. You help our consumers and business customers achieve their working & learning…
Added 1 min ago
SI
Wireless Sales Supervisor
Staples Inc.
Mississauga, ON
- Full-time
As the Wireless Sales Supervisor, you are a champion of the customer experience in the wireless department. You help our consumers and business customers achieve their working & learning…
Added 1 min ago
BT
Class 1/AZ Shunt Driver
Bison Transport Inc.
Mississauga, ON
- Full-time
Well organized and possess excellent customer service skills
Added 1 min ago
WM
Laser Scanning Technician
Weir Minerals
Fort McMurray, AB
- $38.4 CAD / hour
- Full-time
…investigations, and re-use versus replace recommendations for critical customer assets. Reporting to the Oil Sands Technical Solutions Manager, the Laser Scanning Technician collaborates…
Added 1 min ago
TU
Engineer
The University of British Columbia
Kelowna, BC
- $5,713 to $6,545 CAD / month
- Full-time
…report anomalies or water quality concerns to the Assistant Manager, Engineering and Utility…
Added 1 min ago
JS
Back of House Manager
JD Sports Canada
Winnipeg, MB
- Full-time
…the heart of the JD experience, from delivering exceptional customer service to creating premium store environments that bring the world’s most authentic brands to…
Added 1 min ago
TH
Receiving Associate Part-Time - 7236 Timmins
The Home Depot Canada
Timmins, ON
- Part-time
Responding to public address system announcements Requires listening for customer service calls, personal pages and general information announcements
Added 1 min ago
D
Assistant Team Leader
Dollarama
Winkler, MB
- Part-time
…overseeing daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store…
Added 1 min ago
ES
Facilities Operations & Capital Projects Manager
Equans Services Canada & US
Kelowna, BC
- Full-time
Equans Services is seeking a Facilities Operations & Capital Projects Manager to support the delivery of Integrated Facility Management (IFM) services at Kelowna International Airport (YLW)…
Added 1 min ago
SF
Assistant Area Manager, Grande Prairie
Sabail FC
Grande Prairie, AB
- Full-time
Colter Energy is seeking an Assistant Operations Manager to join our Grande Prairie team. This position supports the daily operations of the base, provides leadership to field employees and…
Added 1 min ago
YA
Bilingual French Inbound Customer Engagement Specialist- Hybrid
Yoh, A Day & Zimmermann Company
Vancouver, BC
- Contract
…email by ascertaining the nature of the inquiry (prospective customer, service or general inquiry); obtaining lead qualification information from prospective customers (for campaign…
Added 1 min ago
FC
Fit4Less Host - Mississauga Bristol Road
Fit4Less Canada
Mississauga, ON
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
Added 1 min ago
MH
Assistant Store Manager | Orchard Park
Michael Hill
Kelowna, BC
- Full-time
Join Michael Hill Orchard Park as an Assistant Store Manager and bring your passion for sales, customer service, and team leadership to a supportive retail environment. Help drive results,…

Quantum Lifecycle Partners LP

Manager, IT Operations

Brampton, ON, Canada

$100,000 to $120,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $100,000 to $120,000 CAD / year
Job type: Full-time
Experience: 8+ years of hands-on progressive IT experience, including 3+ years leading infrastructure, support, or security teams.
Posting language: English
Posted: Jul 20, 2026

Original job description

Quantum Lifecycle Partners LP is Canada's largest and most important integrated computer asset disposal and recycling processor. We are committed to the safe and secure reuse of electronics, the responsible recycling of electronics to divert waste from landfills, and the recovery of natural resources from obsolete electronics.

Title: Manager, IT Operations

Location: Brampton, Hybrid

Position Status: Permanent Full-time

Existing Vacancy: Yes

Position Summary

The Manager, IT Operations, leads Quantum’s infrastructure, cybersecurity, and end-user support functions across cloud and on-premises environments.

Reporting to the VP of IT, this role manages a team of 5+ IT professionals, oversees key technology partners, and ensures secure, reliable, and responsive IT service delivery.

Key Responsibilities

Infrastructure & Cloud Operations

Oversee on-premises and Azure cloud infrastructure, including performance, availability, backup, disaster recovery, patching, and security.
Lead infrastructure projects such as cloud migrations, hybrid connectivity, Microsoft 365 administration, and automation improvements.

Cybersecurity

Manage cybersecurity across identity, endpoint, network, email, and cloud environments.
Support vulnerability management, incident response, ISO 27001 governance, and SOC 2 readiness.

IT Support & Service Delivery

Lead responsive Tier 1–Tier 3 IT support across all sites.
Improve ITSM practices, service desk performance, endpoint management, onboarding, and offboarding standards.

Team Leadership & Management

Coach and develop a team of infrastructure and support professionals.
Manage vendors and service providers, including service reviews, renewals, and statements of work.

Governance, Budget & Strategy

Support IT budgets, documentation, asset inventory, operational reporting, KPIs, and risk updates for senior leadership.

Qualifications

Experience

8+ years of hands-on progressive IT experience, including 3+ years leading infrastructure, support, or security teams.
Experience managing hybrid environments with a strong Microsoft Azure footprint.

Microsoft Azure & Cloud

Strong hands-on experience with Microsoft Azure, Entra ID, Azure networking, Azure Monitor, Backup, Site Recovery, and Microsoft 365 administration.
Solid understanding of cloud governance, app services, licensing, identity and access management, SSO, MFA, Conditional Access, and PIM.

Cybersecurity

Experience with Microsoft Defender, Sentinel, Purview, Intune security baselines, vulnerability management, and incident response.
Knowledge of ISO 27001, SOC 2 readiness, security controls, audits, risk management, Zero Trust, and vendor risk.

Infrastructure & Support

Strong knowledge of Windows Server, Active Directory, DNS, DHCP, Group Policy, networking, Wi-Fi, virtualization, Intune, and ITSM/ITIL practices.

Leadership & Soft Skills

Hands-on people leadership, communication, customer service, vendor management, budgeting, and problem-solving skills.

Education & Certifications

Degree in a related field or equivalent practical experience; relevant Azure, security, endpoint, CISSP, CISM, Security+, or ITIL certifications preferred.

What We Offer

Company-paid Extended Health & Dental Benefits
Disability and Life Insurance
RRSP Match Program up to 4%
Short Term Incentive Plan
3 weeks' vacation
Education Reimbursement Program
Employee Assistance Program
Safety Shoes & Glasses Reimbursement
Employee Purchase Program (up to 22% off on Qnovum.ca)
Opportunity to play a part in protecting the environment and contributing to sustainability!

Quantum is an equal opportunity employer. We promote excellence through diversity and encourage all qualified persons to apply. We thank you for your interest; however, only those selected for an interview will be contacted. Quantum is also committed to providing accommodations for people with disabilities. If you require an accommodation, we will collaborate with you to meet your needs. Accommodation may be provided in all parts of the hiring process.

Salary or wage rate ranges are the range in which Quantum reasonably expects to set a candidate’s pay for the posted position. Actual placement depends on the individual skills and experience level of a candidate plus the total compensation and equity across team members.

Automated technologies, such as artificial intelligence, may be incorporated into our recruitment process. This includes, but is not limited to, AI-driven screening and assessment methods.

Quantum offers a unique insight into the E-waste industry, with its fast-paced and ever-changing environment! To learn more about us, visit: www.quantumlifecycle.com

Apply About employer

More about this job

Responsibilities

The Manager, IT Operations leads infrastructure, cybersecurity, and end-user support functions across cloud and on-premises environments. This role manages a team of IT professionals, oversees technology partners, and ensures secure, reliable, and responsive IT service delivery.

Requirements

Candidates must have 8+ years of progressive IT experience, including 3+ years in a leadership capacity. Strong hands-on expertise in Microsoft Azure, cybersecurity frameworks, and infrastructure management is required.

Skills

IT Infrastructure
Cybersecurity
Azure Cloud
Microsoft 365
Team Leadership
Vendor Management
ITSM
ITIL
Disaster Recovery
Vulnerability Management
Incident Response
Windows Server
Active Directory
Networking
Budgeting
Project Management

Benefits

Company-paid Extended Health & Dental Benefits
Disability and Life Insurance
RRSP Match Program
Short Term Incentive Plan
3 weeks' vacation
Education Reimbursement Program
Employee Assistance Program
Safety Shoes & Glasses Reimbursement
Employee Purchase Program

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
Azure
Cybersecurity
Infrastructure
Microsoft 365
ISO 27001
SOC 2
ITSM
ITIL
Active Directory
Windows Server
Entra ID
Microsoft Defender
Sentinel
Intune
Zero Trust
Cloud Governance
Disaster Recovery
Vendor Management
Budgeting
CISSP
CISM
Security+
Networking
Virtualization
Identity and Access Management
Endpoint Management
Automation
Sustainability
E-waste

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