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Added 6 mins ago
C
DevOps Consultant, Application Development
CIBC
Toronto, ON
- Full-time
…deployment automation from code check-in to production. As a change agent, promote an optimized and simplified lifecycle experience for our internal/external partners throughout the entire…
Added 6 mins ago
CP
Parcel Delivery Part Time
Canada Post - Postes Canada
Toronto, ON
- Part-time
Business Function: Delivery Agent or Letter Carrier
Added 6 mins ago
CN
Surface Landman
Canadian Natural
Calgary, AB
- Full-time
Added 6 mins ago
S
Data Scientist
SymphonyAI
Toronto, ON
- Full-time
We are reimagining financial crime compliance around connected risk intelligence, agent led workflows, and embedded governance, helping institutions strengthen controls, reduce manual…
Added 6 mins ago
S
Technical Consultant
SymphonyAI
UNAVAILABLE, Ontario
- Full-time
We are reimagining financial crime compliance around connected risk intelligence, agent led workflows, and embedded governance, helping institutions strengthen controls, reduce manual…
Added 6 mins ago
TT
Loss Prevention Store Security Agent
The TJX Companies, Inc.
London, ON · Mississauga, ON · CAN Home Office Mississauga ON
- $37,590 to $52,626 CAD / year
- Full-time
We're seeking a Loss Prevention Store Security Agent to help create a safe, secure, and welcoming environment in our stores. In this impactful role, you’ll be instrumental in theft…
Added 6 mins ago
G
Administrateur(trice) des bons d'achats / Order Administrator
Genetec
Remote, Canada
- Full-time
- Remote
Agir à titre d’agent de liaison entre le réseau de ventes et le service de la chaîne d’approvisionnement
Added 7 mins ago
MP
US Senior Tax Associate
Moodys Private Client
Calgary, AB
- Full-time
Added 7 mins ago
AI
AI SUPPORT ANALYST – GENERATIVE AI, M365 & TECHNICAL SUPPORT
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Montreal, QC
- Full-time
…interaction so that the knowledge feeds a future AI support agent. Each analyst maintains broad coverage of the full portfolio while owning one product as point of…
Added 7 mins ago
R
Senior Analytics Advisor
RigUp
Calgary, AB
- Full-time
…Cloud), advanced programming in Python and SQL, and Copilot-based agent workflows to drive automated insight generation, predictive scenario modeling, and operational intelligence across…
Added 7 mins ago
NS
AI Support Analyst
N2P Systems
Montreal, QC
- Full-time
…that supports the development of a future AI-powered support…
Added 7 mins ago
S
Senior Software Engineering Manager
symplistic.ai
Woodbridge, ON
- $150,000 CAD / year
- Full-time
Develop RAG pipelines, document ingestion, retrieval, enterprise search, and AI agent integrations.
Added 21 mins ago
Technical Consultant I
Zafin
Toronto, ON
Our portfolio includes Zafin AIOS, an agent orchestration platform for governed AI work; the Zafin Banking Platform, which helps banks modernize product, pricing, offers, billing, loyalty,…
Added 21 mins ago
RB
Senior Director, AI Architecture
Royal Bank of Canada
Toronto, ON
- Full-time
…architecture and approved patterns. Encode them as harness skills, agent constitutions and automated fitness checks, so standards apply at generation time rather than at…
Added 35 mins ago
Software Engineer - New Grad (2027 Start)
Databricks
Vancouver, BC
…Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and…
Added 35 mins ago
Customer Experience Lead
Laura Canada
Calgary, AB
Embraces Company initiatives and acts as a change agent to ensure directives are met.
Added 35 mins ago
IT
Field Sales Representative, Home Renovations
InTandem Talent
Hamilton, ON
- Full-time
…consultations), supplemented by inbound leads from our Inside Sales Agent. You'll run on-site discovery, hand specs off to our Project Operations Coordinator for pricing, then present…
Added 36 mins ago
G
Administrateur(trice) des bons d'achats / Order Administrator
Genetec
Montreal, QC
- Full-time
Agir à titre d'agent de liaison entre le réseau de ventes et le service de la chaîne d'approvisionnement
Added 36 mins ago
FS
Senior Python Developer
Futran Solutions
Mississauga, ON
- Full-time
Hands-on Gen AI/LLM experience: prompt design, tool/function calling, and agent orchestration.
Added 51 mins ago
Letter Carrier - Delivery Agent
Canada Post - Postes Canada
Sudbury, ON
Business Function: Delivery Agent or Letter Carrier
Added 1 hour ago
PC
Finance Managed Services Senior Associate
PwC Canada
Calgary, AB
- Full-time
Added 1 hour ago
NB
Senior Director AI and Operations Engineering
National Bank of Canada
Montreal, QC
- Full-time
…solutions that combine AI, automation, software development and agent technologies to simplify processes, increase operational capacity, improve the client experience and employé.es and…
Added 1 hour ago
SL
Student, Quality Engineering Analyst (Winter 2027)
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
Evaluate AI-generated outcomes: Help define test scenarios, expected evidence and quality checks for agent outputs. Review results for accuracy, usefulness, traceability, and appropriate…
Added 1 hour ago
C
Senior AI Scientist
CIBC
Toronto, ON
- Full-time
…with frameworks such as LangChain, LangGraph, or Microsoft Agent Framework. You have applied tool calling, memory, evaluation, and guardrails to support secure and reliable use in regulated…
Added 1 hour ago
C
People Change Management & Communications Co-op
CIBC
Toronto, ON
- Full-time
…Contact Centre via digitization, conversational AI, Gen AI agent assist and cloud technologies. The People Change Management & Communications Co-op will have the opportunity to support…

Quantum Management Services Ltd.

Agent service à la clientèle / Customer Service Associate

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English · French
Posted: Oct 27, 2026

Original job description

English section of this bilingual listing.

All applications are reviewed by our recruitment team, and hiring decisions are made by people. We may also use AI-enabled tools to support parts of the application review process.

#mtlperm1

Read the full bilingual original

Poste : agent du service à la clientèle
Lieu de travail : Montréal - sur place
Salaire : 23 $ l'heure + avantages sociaux + REER
Horaire : quart de jour, 37,5 heures par semaine

Êtes-vous un professionnel axé sur la clientèle qui aime aider les gens, être organisé et travailler en équipe ? Nous recherchons un agent du service à la clientèle pour rejoindre une entreprise bien établie qui connaît le succès depuis plus de 40 ans.

Il s'agit d'une opportunité stable et à long terme au sein d'un milieu de travail dynamique. Ce poste est à pourvoir en raison d'une promotion interne et offre une excellente occasion à une personne qui souhaite évoluer au sein de l'entreprise.

Vos responsabilités :

- Aider les clients en répondant à leurs demandes de renseignements, en leur fournissant des renseignements sur les produits et en leur préparant des soumissions
- Traiter les commandes des clients reçues par téléphone, courriel, télécopieur et portail en ligne
- Assurer le suivi des commandes en cours et tenir les clients au courant de leur état d'avancement
- Communiquer de manière proactive avec les clients au sujet de leurs commandes et consigner les renseignements pertinents
- Tenir à jour des dossiers clients précis et bien organisés
- Veiller au classement et à la documentation adéquats des renseignements sur les clients
- Collaborer avec les services internes pour répondre aux demandes des clients et garantir une expérience client positive

Ce que nous recherchons :

- Au moins 2 ans d'expérience en service à la clientèle
- Solides compétences en communication et en organization
- Aisance dans l'utilisation de Microsoft Office
- Approche axée sur le client et solides compétences en suivi
- Capacité à travailler efficacement au sein d'une équipe
- Un intérêt pour les autos ou l'industrie automobile est considéré comme un atout

Ce que nous offrons :

- 23 $ l'heure + avantages sociaux + REER
- Gamme complète d'avantages sociaux
- REER
- Horaire de jour - 37,5 heures par semaine
- Emploi stable et à long terme
- Possibilités d'épanouissement professionnel
- Rejoignez une entreprise bien établie comptant plus de 40 ans de succès

Si vous possédez une solide expérience en service à la clientèle et que vous recherchez un emploi stable offrant des possibilités d'épanouissement, nous serions ravis de vous rencontrer.

Veuillez envoyer votre CV à amina.duishogulova@quantum.ca.

RECOMMANDEZ UNE PERSONNE EMBAUCHÉE POUR UN POSTE PERMANENT ET OBTENEZ UNE PRIME ! Pour plus d'informations, cliquez ici.

Numéro du permis CNESST : AP-2000158 et AR-2000157

Toutes les candidatures sont examinées par notre équipe de recrutement, et les décisions d'embauche sont prises par des personnes. Nous pouvons également utiliser des outils dotés d'intelligence artificielle pour soutenir certaines étapes du processus d'examen des candidatures.

.......................................................

Position: Customer Service Associate
Location: Montreal - On-site
Salary: $23 + benefits + RRSP
Schedule: Day shift, 37.5 hours per week

Are you a customer-focused professional who enjoys helping people, staying organized, and working as part of a team? We are looking for a Customer Service Associate to join a well-established company with over 40 years of success.

This is a stable, long-term opportunity within a fast-paced environment. The position is available due to an internal promotion and offers a great opportunity for someone looking to grow with the company.

Your Responsibilities:

- Assist customers with inquiries, product information, and quotes
- Process customer orders received by phone, email, fax, and online portal
- Follow up on existing orders and provide customers with updates
- Contact customers proactively regarding their orders and document relevant information
- Maintain accurate and organized customer records
- Ensure proper filing and documentation of customer information
- Collaborate with internal departments to resolve customer requests and ensure a positive customer experience

What We're Looking For:

- Minimum 2 years of customer service experience
- Strong communication and organizational skills
- Comfortable working with Microsoft Office
- Customer-focused approach with strong follow-up skills
- Ability to work effectively in a team environment
- Interest in cars or the automotive industry is considered an asset

What's Offered:

- $23 per hour + benefits + RRSP
- Comprehensive benefits package
- RRSP
- Daytime schedule - 37.5 hours per week
- Stable, long-term employment
- Opportunity for professional growth
- Join an established company with 40+ years of success

If you have strong customer service experience and are looking for a stable opportunity where you can grow, we would love to hear from you.

Please send your resume to amina.duishogulova@quantum.ca.

REFER A PERM HIRE AND EARN A CASH BONUS! For details, click here.

CNESST permit numbers: AP-2000158 & AR-2000157

All applications are reviewed by our recruitment team, and hiring decisions are made by people. We may also use AI-enabled tools to support parts of the application review process.

#mtlperm1

Apply About employer

More about this job

Responsibilities

Assist customers with inquiries, product information, and quotes, and process orders received by phone, email, fax, and online portal. Follow up on orders, keep customers informed, maintain accurate records and documentation, and collaborate with internal departments to resolve requests.

Requirements

At least two years of customer service experience, strong communication and organizational skills, and comfort using Microsoft Office are required. Candidates should be customer-focused, have strong follow-up skills, and work effectively in a team; an interest in cars or the automotive industry is an asset.

Skills

Customer Service
Customer Communication
Order Processing
Order Follow-Up
Product Information
Quote Preparation
Customer Record Management
Filing And Documentation
Microsoft Office
Organization
Teamwork
Customer Focus

Benefits

Comprehensive Benefits
RRSP

Visa sponsorship

Not detected in the job text

Hiring contact email

amina.duishogulova@quantum.ca

Keywords

Customer Service
Customer Inquiries
Product Information
Quote Preparation
Order Processing
Phone
Email
Fax
Online Portal
Order Tracking
Customer Records
Filing
Documentation
Microsoft Office
Customer Communication
Teamwork
Automotive Industry
Internal Collaboration
Customer Experience

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