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Quantum Management Services Ltd.

Analyste de crédit aux comptes clients / Accounts Receivable Credit Analyst

Montreal, QC, Canada

Pay: $26 CAD / hour
Job type: Contract
Apply by: Oct 28, 2026
Posting language: English · French
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

English section of this bilingual listing.

REFER A TEMP HIRE AND EARN A BONUS! For details, click here.

CNESST permit numbers: AP-2000158 & AR-2000157

All applications are reviewed by our recruitment team, and hiring decisions are made by people. We may also use AI-enabled tools to support parts of the application review process.

#wicr

Read the full bilingual original

Poste : analyste de crédit aux comptes clients
Lieu de travail : Saint-Laurent, Québec (mode hybride : télétravail le lundi et le vendredi)
Salaire : 26,00 $ l'heure (37,5 heures par semaine)
Type de poste : contrat (1 an, avec possibilité de prolongation en fonction du rendement et des besoins de l'entreprise)

Brève description du poste

Nous recherchons un analyste de crédit aux comptes clients soucieux du détail et axé sur le client pour rejoindre une équipe financière dynamique. Sous la supervision du superviseur des comptes clients, vous serez responsable de la gestion des recouvrements, des rapprochements de comptes, des affectations de fonds et des demandes de renseignements relatives aux comptes clients. Ce poste exige de solides compétences analytiques, d'excellentes aptitudes à la communication et la capacité de s'épanouir dans un environnement dynamique tout en établissant des relations positives avec les intervenants internes et externes.

Responsabilités :

Crédit et recouvrements
- Gérer les activités de recouvrement et maintenir une communication régulière avec les clients concernant les soldes impayés.
- Traiter les remboursements par carte de crédit des clients avec précision et efficacité.
- Préparer les écritures comptables de compensation et de radiation liées aux créances irrécouvrables, au besoin.
- Effectuer les applications de fonds et les opérations de compensation pour les grands détaillants et les comptes clients.
- Accéder aux portails clients pour enquêter sur les déductions et les écarts comptables, et les expliquer.
- Assister le superviseur des comptes clients dans les efforts de recouvrement et les activités de gestion des comptes.
- Contribuer à la résolution des problèmes liés au crédit des clients.
- Participer aux initiatives d'amélioration des processus afin d'accroître la productivité et la qualité.
- Assurer un soutien pour la production de rapports sur les déductions hors comptable et l'administration des programmes de rabais.
- Préparer les versements des rapports bancaires au besoin.
- Approuver les modifications apportées aux données de base des clients lorsque cela est nécessaire.

Collaboration et soutien
- Travailler en étroite collaboration avec le service à la clientèle, les prestataires de services externalisés (BPO) et les équipes commerciales afin d'assurer une résolution rapide des demandes des clients.
- Établir et entretenir de solides relations avec les clients et les partenaires d'affaires internes.
- Contribuer à un milieu de travail collaboratif et axé sur le travail d'équipe.

Exigences :

- Baccalauréat ou combinaison équivalente de formation et d'expérience
- De 3 à 5 ans d'expérience en recouvrement et en gestion des comptes clients
- Expérience en rapprochement comptable et en gestion des comptes clients
- Expérience antérieure dans un milieu financier ou comptable au rythme soutenu
- Maîtrise intermédiaire de Microsoft Excel et de la suite Microsoft Office
- Une expérience avec SAP est considérée comme un atout

Compétences et qualifications :

- Solides compétences en communication écrite et verbale
- Excellentes aptitudes à la gestion des relations avec les intervenants internes et externes
- Capacité à travailler efficacement dans un environnement dynamique et à s'adapter à des priorités changeantes
- Solides aptitudes au travail d'équipe et à la collaboration
- Bonne compréhension des principes comptables de base

Avantages :

- Mode de travail hybride offrant flexibilité et équilibre entre le travail et la vie personnelle
- Possibilité d'acquérir de l'expérience au sein d'un environnement financier de grande envergure et collaboratif
- Exposition à des équipes interfonctionnelles et aux opérations d'affaires
- Possibilités de perfectionnement professionnel et de développement des compétences
- Possibilité de prolongation du contrat en fonction du rendement et des besoins de l'entreprise

Veuillez envoyer votre CV en format Word à Sofia Naranjo à l'adresse sofia.naranjo@quantum.ca.

RECOMMANDEZ UNE PERSONNE EMBAUCHÉE POUR UN POSTE TEMPORAIRE ET OBTENEZ UNE PRIME ! Pour plus d'informations, cliquez ici.

Numéro du permis CNESST : AP-2000158 et AR-2000157

Toutes les candidatures sont examinées par notre équipe de recrutement, et les décisions d'embauche sont prises par des personnes. Nous pouvons également utiliser des outils dotés d'intelligence artificielle pour soutenir certaines étapes du processus d'examen des candidatures.

.............................................

Position: Accounts Receivable Credit Analyst
Location: Saint-Laurent, Quebec (Hybrid: Monday & Friday Remote
Salary: $26.00/hour (37.5 hours per week)
Job Type: Contract (1 year, with potential extension based on performance and business needs)

Brief Description of the Role

We are seeking a detail-oriented and customer-focused Accounts Receivable Credit Analyst to join a dynamic Finance team. Reporting to the Accounts Receivable Supervisor, you will be responsible for managing collections, account reconciliations, cash applications, and customer account inquiries. This role requires strong analytical skills, excellent communication abilities, and the capacity to thrive in a fast-paced environment while building positive relationships with both internal and external stakeholders.

Responsibilities:

Credit & Collections
- Manage collections activities and maintain regular communication with customers regarding outstanding balances.
- Process customer credit card refunds accurately and efficiently.
- Prepare netting and write-off journal entries related to bad debt when required.
- Perform cash applications and netting activities for large retailers and customer accounts.
- Access customer portals to investigate and explain deductions and account discrepancies.
- Assist the AR Supervisor with collection efforts and account management activities.
- Support the resolution of customer credit-related issues.
- Participate in process improvement initiatives to enhance productivity and quality.
- Provide backup support for OTC deduction reporting and rebate program administration.
- Prepare bank report remittances as required.
- Approve customer master data changes when necessary.

Collaboration & Support
- Work closely with Customer Service, Business Process Outsourcers (BPOs), and Commercial teams to ensure timely resolution of customer inquiries.
- Develop and maintain strong relationships with customers and internal business partners.
- Contribute to a collaborative and team-oriented work environment.

Requirements:

- Bachelor's degree or equivalent combination of education and experience
- 3 to 5 years of Accounts Receivable and collections experience
- Experience with account reconciliations and customer account management
- Previous experience in a fast-paced finance or accounting environment
- Intermediate proficiency with Microsoft Excel and the Microsoft Office Suite
- SAP experience is considered an asset

Skills & Qualifications:

- Strong written and verbal communication skills
- Excellent relationship management skills with both internal and external stakeholders
- Ability to work effectively in a dynamic environment and adapt to changing priorities
- Strong teamwork and collaboration abilities
- Solid understanding of basic accounting principles

Benefits:

- Hybrid work arrangement offering flexibility and work-life balance
- Opportunity to gain experience within a large and collaborative finance environment
- Exposure to cross-functional teams and business operations
- Professional development and skill-building opportunities
- Potential for contract extension based on performance and business requirements

Please send your resume in Word format to Sofia Naranjo at sofia.naranjo@quantum.ca.

REFER A TEMP HIRE AND EARN A BONUS! For details, click here.

CNESST permit numbers: AP-2000158 & AR-2000157

All applications are reviewed by our recruitment team, and hiring decisions are made by people. We may also use AI-enabled tools to support parts of the application review process.

#wicr

Apply About employer

More about this job

Responsibilities

Manage collections, customer account reconciliations and inquiries, cash applications, refunds, and related accounting entries. Investigate deductions and discrepancies, support credit issue resolution and reporting, and collaborate with internal teams and customers to improve processes and resolve inquiries.

Requirements

Requires a bachelor's degree or an equivalent combination of education and experience, along with 3 to 5 years of accounts receivable and collections experience. Candidates should have reconciliation and customer account management experience, intermediate Microsoft Office and Excel proficiency, basic accounting knowledge, and strong communication and collaboration skills; SAP experience is an asset.

Skills

Accounts Receivable
Credit And Collections
Account Reconciliation
Cash Application
Customer Account Management
Credit Card Refund Processing
Journal Entries
Bad Debt Management
Deduction Investigation
Microsoft Excel
Microsoft Office
SAP
Written And Verbal Communication
Teamwork And Collaboration
Basic Accounting Principles

Benefits

Hybrid Work Arrangement
Work-Life Balance
Experience In A Large, Collaborative Finance Environment
Cross-Functional Team Exposure
Professional Development Opportunities
Potential Contract Extension

Visa sponsorship

Not detected in the job text

Hiring contact

Sofia Naranjo

Hiring contact email

sofia.naranjo@quantum.ca

Keywords

Accounts Receivable
Credit Analysis
Collections
Account Reconciliation
Cash Application
Customer Account Management
Credit Card Refunds
Netting
Write-Offs
Bad Debt
Journal Entries
Customer Portals
Deductions
Account Discrepancies
Credit Management
Over-The-Counter Deduction Reporting
Rebate Program Administration
Bank Remittances
Customer Master Data
Process Improvement
Microsoft Excel
Microsoft Office
SAP
Accounting Principles
Stakeholder Management
Business Process Outsourcing
Finance
Customer Service

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