Medical Office Administrator
- Vaughan, ON, Canada
$52,000 to $62,000 CAD / year · Full-time
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Job details
- Pay
- $52,000 to $62,000 CAD / year
- Job type
- Full-time
- Apply by
- Experience
- 2+ years' experience in a similar medical office position
- Posting language
- English
- Posted
Original job description
Position: Medical Office Administrator
Location: Vaughan
Salary: $52,000 to $62,000 per year, depending on experience, plus a year-end performance bonus
Posting Type: Open vacancy
The Opportunity
Our client, an established primary care and executive health clinic focused on personalized care, is growing and needs an experienced Medical Office Administrator. You'll be the welcoming face of the clinic and an ambassador for patients and the team.
This is a full-time role working Monday to Friday, 9am to 5pm, at a clinic in the Woodbridge area. Free parking or a paid monthly transit pass is also provided.
What You'll Do:
- Greet patients and visitors and answer multi-line phones.
- Schedule and confirm appointments, including annual physicals.
- Maintain databases, prepare invoices and receipts, and mail patient materials.
- Document patient information accurately and confidentially, and prepare charts for insurance requests and records transfers.
- Arrange and expedite referrals, including to out-of-country providers from time to time.
- Manage patient expectations around access to outside medical services.
- Work closely with physicians and clinical and administrative staff, staying calm in challenging situations.
What You'll Need:
- 2+ years' experience in a similar medical office position
- Knowledge of medical terminology and EMR systems
- Experience with multi-line phone systems
- Intermediate MS Excel and Word
- Excellent communication, organization and attention to detail
- Professional appearance and demeanour, and a strong commitment to patient service
The Benefits:
- Adequate parking or monthly transit pass
- Health benefits
- Engaging team work environment
- Year-end bonus
- Team outings
- Monday - Friday work week (no weekends)
- Paid STAT holidays
- Paid vacation
Please send your resume in Word format.
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More about this job
Responsibilities
Welcome patients and visitors, handle multi-line phones, schedule appointments, maintain databases, and prepare invoices, receipts, and patient materials. Accurately and confidentially document patient information, prepare charts for insurance requests and records transfers, coordinate referrals, and work closely with clinical and administrative staff.
Requirements
Requires at least two years of experience in a similar medical office role, knowledge of medical terminology and EMR systems, and experience with multi-line phone systems. Candidates should have intermediate Microsoft Excel and Word skills, strong communication and organizational abilities, attention to detail, a professional demeanour, and a commitment to patient service.
Skills
- Patient Service
- Appointment Scheduling
- Medical Terminology
- Electronic Medical Records
- Multi-Line Phone Systems
- Microsoft Excel
- Microsoft Word
- Patient Documentation
- Confidentiality
- Referral Coordination
- Database Maintenance
- Invoice Preparation
- Communication
- Organization
- Attention To Detail
- Managing Challenging Situations
Benefits
- Free Parking Or Monthly Transit Pass
- Health Benefits
- Year-End Performance Bonus
- Team Outings
- Monday To Friday Work Week
- Paid Statutory Holidays
- Paid Vacation
Visa sponsorship
Not detected in the job text
Categories
- Healthcare
- Administrative
- Customer Service & Support
Keywords
- Medical Office Administration
- Primary Care
- Executive Health
- Patient Service
- Medical Terminology
- Electronic Medical Records
- Multi-Line Phone Systems
- Appointment Scheduling
- Annual Physicals
- Database Maintenance
- Invoice Preparation
- Patient Documentation
- Confidentiality
- Insurance Requests
- Records Transfers
- Referral Coordination
- Microsoft Excel
- Microsoft Word
- Clinic Administration