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Added 4 mins ago
T
Export Co-ordinator
Teknion
Toronto, ON
- Full-time
…Shipping, Courier Office, Consolidation Centres, International Sales, Marketing) and external stakeholders (carriers, freight forwarders, trucking companies, international clients,…
Added 4 mins ago
BR
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- Full-time
We are seeking a reliable and organized individual to support the day-to-day operations of our residential property. Responsibilities include managing administrative and leasing tasks,…
Added 4 mins ago
R
Project Quotations Specialist
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- Full-time
…Westburne. Reporting to the GTA Quotations Manager, you will support the quotations and project management…
Added 4 mins ago
R
Project Quotations Specialist
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Mississauga, ON
- Full-time
…Westburne. Reporting to the GTA Quotations Manager, you will support the quotations and project management…
Added 4 mins ago
A
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Montreal, QC
- Full-time
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Added 4 mins ago
ME
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- Full-time
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Added 18 mins ago
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Added 18 mins ago
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Added 18 mins ago
Property Assessment Technician - TERM
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Red Deer, AB
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Added 19 mins ago
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Added 19 mins ago
AI
Territory Sales Manager
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- Full-time
We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost,…
Added 19 mins ago
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- Full-time
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Added 19 mins ago
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Store Associate
The Salvation Army Canada and Bermuda Territory
Cloverdale, BC · Surrey, BC
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
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Added 19 mins ago
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Community Fundraising Manager
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- Full-time
The successful candidate will plan fundraising campaigns, events and sponsorship opportunities, support volunteers and community fundraisers, and help turn one-time supporters into…
Added 34 mins ago
D
Advisor, Securities
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…personalized solutions, and propose integrated service offers. You support current and potential members and clients, represent the organization, and help negotiate agreements with clients.…
Added 34 mins ago
N
Customer Success Technical Coordinator - Bilingual (FR/EN)
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- Full-time
Provide administrative and coordination support for sales initiatives as required.
Added 34 mins ago
B
Client Service Associate, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
…investment and account needs, execute client-initiated trades, support portfolio reviews and help Investment Advisors deliver responsive, personalized…
Added 34 mins ago
B
Client Service Assistant, Private Wealth
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- Full-time
Support IA’s in individual client investment needs to provide professional, customized investment-related advise, sales and services.
Added 34 mins ago
GL
Sales Coordinator
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- Full-time
We are seeking a highly organized, detail-oriented, and proactive Sales Coordinator to join our team. This role serves a dual strategic purpose: providing high-level administrative and…
Added 48 mins ago
HR
Operations Associate
Harry Rosen
NS · Toronto, ON · Cumberland
- Part-time
When required, support clients on the sales floor by assisting with basic inquiries

Quantum Management Services Ltd.

Order Desk Coordinator

Bolton, ON, Canada

$65,000 to $75,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $65,000 to $75,000 CAD / year
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Position: Order Desk Coordinator
Location: Bolton, ON
Salary: $65,000-$75,000 per year
Job Type: Full-Time, Permanent
Posting Type: Open Vacancy
Schedule: Monday-Friday, 8:00 AM-5:00 PM (Fully Onsite)

Take Ownership. Make an Impact. Grow With Us.

Are you an experienced Order Desk professional who knows the building materials industry and enjoys being the go-to person for customers, orders and product knowledge?

We are looking for a confident, customer-focused Order Desk Coordinator to join a growing company specializing in natural stone and porcelain products. This is an exciting opportunity to take ownership of a key function within a close-knit business, where your experience, ideas and contributions will make a real difference.

You will manage the order desk from end to end, work closely with customers and dealers, coordinate with warehouse operations and play an important role in keeping daily operations running smoothly. With ambitious growth plans ahead, there is also an opportunity to help develop the department and take on greater responsibility as the business expands.

What's in it for you?

- Competitive annual salary of $65,000-$75,000, based on experience.
- Monday-Friday schedule, 8:00 AM-5:00 PM, with no weekend work or regular overtime.
- Two weeks of vacation, three sick days and additional personal days may be available.
- Benefits coverage available.
- A close-knit team environment where you can make a meaningful contribution.
- The opportunity to take ownership of the order desk and help shape its future growth.
- Potential to grow into a leadership role as the department expands.

What You'll Be Doing

- Take ownership of the order desk, managing customer orders from initial receipt through processing and invoicing.
- Process orders daily, ensuring accuracy across product codes, quantities, pricing and customer details.
- Handle incoming orders and inquiries by phone and email, providing prompt, professional and knowledgeable customer service.
- Become a go-to resource for product questions, helping customers and dealers understand product options, availability and requirements.
- Work with natural stone and porcelain products, supporting customers with product-related questions and recommendations.
- Coordinate with warehouse and yard personnel to confirm stock availability, order readiness and customer collections.
- Build strong working relationships with dealers, landscapers, swimming pool manufacturers and other business partners.
- Monitor orders, resolve discrepancies, follow up on shortages and keep customers informed of any changes.
- Process invoices, maintain accurate records and handle general filing and administrative responsibilities.
- Provide occasional reception and customer collection support, ensuring a positive experience for customers visiting the site.
- Work collaboratively with internal teams to address questions, resolve issues and keep operations moving efficiently.
- Identify opportunities to improve processes and contribute ideas as the order desk continues to grow.

What We're Looking For

Previous experience in an order desk, order management, sales administration or customer service role within building materials, stone, tile or a related distribution environment.
Strong product knowledge of natural stone, porcelain, tile or similar building products, with the ability to confidently answer customer questions and provide guidance.
Experience managing orders independently from start to finish, including order entry, processing and invoicing.
Hands-on experience with Microsoft Dynamics is required; familiarity with QuickBooks and Fishbowl is an asset.
Strong computer skills, including Microsoft Office and Outlook.
Excellent communication and interpersonal skills, with the confidence to work directly with customers, dealers and internal teams.
Highly organized, detail-oriented and comfortable managing multiple priorities in a busy environment.
A proactive, hands-on approach with the initiative to identify problems, find solutions and take ownership of responsibilities.
Previous experience training or supporting other team members is an asset.

To apply, please send your resume to Rachel Rebello at rachel.rebello@quantum.ca.

REFER A PERM HIRE AND EARN A CASH BONUS! For details, click here.

All applications are reviewed by our recruitment team, and hiring decisions are made by people. We may also use AI-enabled tools to support parts of the application review process.

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More about this job

Responsibilities

Manage customer orders from receipt through processing and invoicing, ensuring accuracy and providing knowledgeable support to customers and dealers. Coordinate with warehouse and yard teams on stock, order readiness, collections, and discrepancies while maintaining records and identifying process improvements.

Requirements

Candidates need experience in order management, sales administration, or customer service in building materials or a related distribution environment, along with product knowledge of stone, porcelain, tile, or similar products. Independent end-to-end order management and hands-on Microsoft Dynamics experience are required; strong communication, organization, computer skills, and a proactive approach are also expected.

Skills

Order Management
Order Processing
Order Entry
Invoicing
Customer Service
Product Knowledge
Natural Stone
Porcelain
Microsoft Dynamics
QuickBooks
Fishbowl
Microsoft Office
Outlook
Inventory Coordination
Communication
Organization

Benefits

Two Weeks Of Vacation
Three Sick Days
Additional Personal Days
Benefits Coverage
Potential Leadership Growth

Visa sponsorship

Not detected in the job text

Hiring contact

Rachel Rebello

Hiring contact email

rachel.rebello@quantum.ca

Keywords

Order Desk
Order Management
Order Processing
Order Entry
Invoicing
Customer Service
Building Materials
Natural Stone
Porcelain
Tile
Product Knowledge
Microsoft Dynamics
QuickBooks
Fishbowl
Microsoft Office
Outlook
Warehouse Coordination
Inventory Availability
Dealer Relationships
Sales Administration
Customer Collections
Recordkeeping
Process Improvement
Order Discrepancies
Customer Inquiries

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