Property Manager

Position: Property Manager
Location: Vaughan, ON (Fully On-Site)
Salary: $80,000 - $100,000
Schedule: Tuesday to Saturday
Job Type: Permanent
Position Type: Open Vacancy

Quantum has partnered with a leading real estate organization to hire an experienced Property Manager for one of Vaughan's premier purpose-built rental communities. This 500+ unit property offers luxury amenities, modern technology, and an elevated resident experience.

This is a highly visible role with regular interaction and exposure to senior leadership. Our client is seeking a proactive, solutions-focused professional who thrives in a dynamic environment, takes ownership of challenges, and is passionate about delivering exceptional resident experiences.

Key Responsibilities:

- Oversee the daily operations of a large-scale residential rental community, ensuring high standards of service, maintenance, and resident satisfaction.
- Act as the primary point of contact for residents, managing inquiries, complaints, escalations, and conflict resolution professionally and effectively.
- Build strong relationships with residents, staff, contractors, and service providers while fostering a positive community atmosphere.
- Conduct regular property inspections and identify opportunities to improve operations, resident experience, and building performance.
- Lead and support on-site staff, contractors, and vendors, ensuring accountability and service excellence.
- Manage contractor relationships, service agreements, RFPs, suite turnovers, and capital or maintenance-related projects.
- Assist with budget preparation, expense management, and the preparation of weekly and monthly operational reports.
- Ensure compliance with the Residential Tenancies Act (RTA), health and safety regulations, and company policies.
- Represent the landlord at Landlord and Tenant Board (LTB) hearings when required.
- Respond to emergencies and urgent property matters, including after-hours situations as needed.
- Work closely with senior leadership, providing regular updates on property operations, challenges, and opportunities.

Qualifications:

- 7+ years of residential property management experience, ideally within purpose-built rental communities.
- Experience managing large, amenity-rich residential properties.
- Strong knowledge of the Residential Tenancies Act (RTA) and Landlord and Tenant Board (LTB) processes.
- Experience managing budgets, contractors, vendors, and financial reporting.
- Proficiency with Yardi property management software.
- Property Management designation (or working towards one) is a strong preference.
- A proactive self-starter who takes ownership and initiative.
- Comfortable working in a highly visible role with frequent interaction from senior leadership.
- An exceptional communicator with strong relationship-building skills.
- Calm, professional, and confident when managing crises, difficult residents, and operational challenges.
- A strong problem solver who can think outside the box and identify opportunities for improvement.
- Highly organized and able to prioritize effectively in a fast-paced environment.
- Accountable, dependable, and committed to being part of a collaborative team.
- Passionate about property management and dedicated to creating an exceptional resident experience.
- Available to work Tuesdays through Saturdays and respond to emergencies outside of regular business hours when required.

Please send your resume in Word format to Vanessa Tran at vanessa.tran@quantum.ca.

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All applications are reviewed by our recruitment team, and hiring decisions are made by people. We may also use AI-enabled tools to support parts of the application review process.

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