Closed listing
Customer Success Manager
- Montreal, QC, Canada
Contract
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Contract
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
We are looking for an experienced Customer Success Manager (CSM) with strong knowledge of Observability, Open Source technologies, Cloud platforms, and DevOps practices. The CSM will be responsible for managing customer relationships, driving adoption and successful implementation of observability solutions, and ensuring customers achieve measurable business value from the platform.
The ideal candidate should understand modern observability concepts including logs, metrics, traces, monitoring, alerting, APM, distributed tracing, and OpenTelemetry, along with familiarity with open-source observability platforms.
More about this job
Responsibilities
Manage customer relationships and drive adoption and successful implementation of observability solutions. Help customers achieve measurable business value from the platform.
Requirements
The role calls for an experienced Customer Success Manager with strong knowledge of observability, open-source technologies, cloud platforms, and DevOps practices. Candidates should understand observability concepts such as logs, metrics, traces, monitoring, alerting, application performance monitoring, distributed tracing, and OpenTelemetry, and be familiar with open-source observability platforms.
Skills
- Customer Success
- Observability
- Open-Source Technologies
- Cloud Platforms
- DevOps
- Customer Adoption
- Implementation
- Logs
- Metrics
- Traces
- Monitoring
- Alerting
- Application Performance Monitoring
- Distributed Tracing
- OpenTelemetry
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Technology
- Management & Leadership
Keywords
- Customer Success Manager
- Customer Success
- Observability
- Open-Source Technologies
- Cloud Platforms
- DevOps
- Customer Relationships
- Customer Adoption
- Implementation
- Business Value
- Logs
- Metrics
- Traces
- Monitoring
- Alerting
- Application Performance Monitoring
- Distributed Tracing
- OpenTelemetry
- Open-Source Observability Platforms