Closed listing
Salesforce Business Analyst – Financial Services Cloud (FSC)
- Toronto, ON, Canada
Contract
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Contract
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Seeking an experienced Salesforce Business Analyst with strong CRM, Salesforce Financial Services Cloud (FSC), and Agile delivery experience. The candidate will work with business stakeholders, product owners, and technology teams to analyze business needs, define requirements, optimize Salesforce solutions, and support CRM transformation initiatives.
8+ years of IT experience with strong Business Analysis experience.
5+ years of experience working with Salesforce platform in enterprise environments.
Strong understanding of Salesforce CRM capabilities, including:
- Sales Cloud
- Service Cloud
- Financial Services Cloud (FSC)
Experience gathering requirements, creating user stories, acceptance criteria, and functional documentation.
Experience working in Agile/Scrum delivery environments.
Strong understanding of Salesforce data model, configuration, workflows, and platform capabilities.
Experience supporting Salesforce implementations, enhancements, and CRM transformation programs.
Ability to work with cross-functional business and technology teams.
Strong communication, stakeholder management, and analytical skills.
Salesforce certifications such as Salesforce Administrator, Business Analyst, or related certifications are preferred.
More about this job
Responsibilities
Analyze business needs with stakeholders, product owners, and technology teams, and define requirements and functional documentation for Salesforce solutions. Optimize Salesforce capabilities and support implementations, enhancements, and CRM transformation initiatives in an Agile delivery environment.
Requirements
Requires 8+ years of IT and business analysis experience, including 5+ years working with Salesforce in enterprise environments. Candidates should have strong knowledge of Salesforce CRM, Financial Services Cloud, its data model and configuration, Agile/Scrum delivery, and stakeholder collaboration; relevant Salesforce certifications are preferred.
Skills
- Business Analysis
- Salesforce CRM
- Financial Services Cloud
- Sales Cloud
- Service Cloud
- Requirements Gathering
- User Stories
- Acceptance Criteria
- Functional Documentation
- Agile
- Scrum
- Salesforce Data Model
- Salesforce Configuration
- Workflow Management
- Stakeholder Management
- Cross-Functional Collaboration
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Data & Analytics
- Finance & Accounting
- Consulting
Keywords
- Salesforce
- Salesforce Financial Services Cloud
- Sales Cloud
- Service Cloud
- CRM
- Business Analysis
- Requirements Gathering
- User Stories
- Acceptance Criteria
- Functional Documentation
- Agile
- Scrum
- Salesforce Data Model
- Salesforce Configuration
- Workflows
- Salesforce Implementations
- CRM Transformation
- Stakeholder Management
- Product Owners
- Cross-Functional Teams
- Financial Services
- IT Services
- IT Consulting