Electronic Application Engineer
- Richmond, BC, Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Apply by
- Experience
- 1 year of experience in similar roles.
- Posting language
- English
- Posted
Original job description
Main responsibilities:
- Provide technical support in debugging and resolving hardware issues in cellular and non-cellular wireless communication modules.
- Conduct customer design reviews for 2G, 3G, LTE, and LTE-A modules.
- At least able to handle technical support issues for one product category (cellular/WIFI/GNSS/antenna) of the company.
- Perform Power Supply, Analog and Digital Signal measurement & troubleshooting tasks.
- Assist with resolving complex case tasks (e.g., interface performance and certification issues) with team support.
- Document issues and solutions in detailed reports.
- Collaborate with cross-functional teams to resolve customer issues.
- At least able to handle customer issues from 1-3 country within the region.
- handling single tasks independently with basic professional competences
- Provide on-site technical support to customers.
- Other tasks as required by the chain of reporting and business needs.
Required qualifications:
- Minimum high school degree, preferred Bachelor’s degree in computer engineering, Electrical Engineering, Computer Science, or a related field.
- 1 year of experience in similar roles.
- Knowledge of hardware concepts (e.g., CPU, MEMORY, PMU), interfaces, and basic problem-solving methods.
- Understanding of interfaces (e.g., I2C, SPI, UART).
- Proficient in using test equipment for troubleshooting.
- Experience using basic test instruments (e.g., Power Supply, Multimeters, Oscilloscope).
- Fluent in English.
More about this job
Responsibilities
Provide technical and on-site customer support for wireless communication modules, including hardware debugging, design reviews, and troubleshooting power, analog, and digital signals. Resolve customer issues with cross-functional teams, support complex interface and certification cases, and document issues and solutions.
Requirements
Requires at least a high school degree, with a bachelor's degree in computer engineering, electrical engineering, computer science, or a related field preferred, and one year of experience in a similar role. Candidates should understand hardware concepts and interfaces such as I2C, SPI, and UART, be proficient with basic test instruments, and be fluent in English.
Skills
- Hardware Troubleshooting
- Customer Technical Support
- Design Reviews
- Power Supply Measurement
- Analog and Digital Signal Measurement
- I2C
- SPI
- UART
- Test Equipment
- Multimeters
- Oscilloscopes
- Technical Documentation
- Cross-Functional Collaboration
- English
Visa sponsorship
Not detected in the job text
Categories
- Engineering
- Technology
- Customer Service & Support
Keywords
- Non-Cellular Wireless Modules
- 2G
- 3G
- LTE
- LTE-A
- Wi-Fi
- GNSS
- Antennas
- Hardware Debugging
- CPU
- Memory
- PMU
- I2C
- SPI
- UART
- Power Supply
- Multimeters
- Oscilloscopes
- Analog Signals
- Digital Signals
- Interface Performance
- Certification
- Customer Design Reviews
- Technical Support
- Troubleshooting
- Technical Reports
- On-Site Support