Technical Project Manager

Role Overview

We are seeking an experienced Technical Project Manager (TPM) to lead complex, cross-functional technology initiatives within the insurance domain . The ideal candidate will bring a strong blend of technical delivery expertise, Agile project management , and deep insurance domain knowledge , particularly across personal and commercial auto claims, digital claims, and property insurance .

The TPM will be accountable for end-to-end project delivery , stakeholder alignment, and QA and compliance leadership , working closely with engineering, QA, DevOps, and business teams.

Key Responsibilities

Technical Project Management

• Lead the full lifecycle of technical projects, ensuring on-time and budget-conscious delivery

• Define project scope, goals, deliverables, and success metrics in collaboration with stakeholders

• Manage project plans, timelines, dependencies, resource allocation, and risk mitigation

• Facilitate Agile ceremonies including sprint planning, daily stand-ups, retrospectives, and stakeholder reviews

• Produce standardized weekly status reports summarizing progress, risks, outcomes, and effort metrics

Jira Administration & Reporting

• Design and maintain Jira project structures for complex technical workflows

• Configure Jira workflows, issue types, screens, and fields to support SDLC processes

• Build dashboards providing real-time visibility into sprint progress, velocity, and team performance

• Generate leadership-level reports including velocity, burndown, and compliance metrics

QA & Compliance Leadership

• Drive overall QA strategy and ensure compliance across unit, integration, system, and UAT testing phases

• Oversee test case creation, execution, and traceability using Jira Zephyr

• Produce and present QA metrics including test coverage, pass/fail rates, and defect leakage

• Promote best practices in test planning, automation readiness, and continuous quality improvement

Technical Validation & Environment Oversight (Nice to Have)

• Oversee environment readiness including CI/CD pipelines and infrastructure builds

• Collaborate with DevOps teams on environment configuration and endpoint reviews

• Review and approve pull requests (PRs) to ensure code quality and alignment with project goals

Insurance & Platform Experience (Nice to Have)

• Strong understanding of personal and commercial auto claims, digital claims workflows, and property insurance (e.g., Sonnet / Vyne)

• Work closely with business analysts and product owners to ensure insurance product compliance

• Understanding of Guidewire architecture

• Coordinate with legacy technology teams to integrate and support in-house, legacy, and cloud-based systems

Required Skills & Qualifications

• 5+ years of experience in technical project management within software development environments

• Strong hands-on experience with Jira (including Zephyr) and Confluence

• Familiarity with GitHub/GitLab , CI/CD tools, and modern SDLC practices

• Exposure to legacy systems and mainframe environments

• Excellent communication, stakeholder management, and leadership skills

Preferred Qualifications

• Certifications such as PMP, CSM, SAFe , or equivalent

• Experience with cloud platforms such as AWS and GCP

• Strong understanding of QA methodologies, test planning, and defect management

• Prior experience in the insurance domain , particularly claims processing and digital transformation