Workforce Operations Consultant, Reporting & Enablement
- Remote, Canada
Remote
Full-time
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Job details
- Job type
- Full-time
- Workplace
- Remote
- Apply by
- Remote eligibility
- Canada listed. Check the posting for province restrictions.
- Posting language
- English
- Posted
Original job description
Workforce Operations Consultant, Reporting & Enablement
Work Location: Remote
Employment Type: Full-Time, Permanent
Job Summary
The role focuses on managing workforce operations, staffing activities, capacity planning, and cross-functional initiatives. The individual will maintain workforce tracking tools, analyze staffing data, coordinate with program stakeholders, and support process improvements. The role also involves preparing executive-level reports, facilitating workforce management discussions, and providing data-driven insights to support leadership decisions and workforce optimization.
Key Responsibilities
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Manage workforce operations, including capacity planning, open-position tracking, and monitoring changing staffing requirements.
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Maintain workforce tracking tools and staffing records, ensuring data accuracy and consistency.
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Coordinate workforce management activities with relevant program stakeholders.
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Oversee hiring logistics and operational workflows while supporting compliance with organizational requirements.
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Track team and specialist surveys, consolidate feedback, assess workforce health, and identify improvement opportunities.
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Conduct workforce data analysis and prepare rapid-turn reports to support leadership discussions and workforce optimization.
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Prepare and facilitate working sessions on workforce management processes, current-state operations, and improvement initiatives.
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Track complex cross-functional initiatives, manage risks, and prepare executive-ready reports and presentations.
Required Qualifications
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Consulting experience with exposure to human capital, workforce management, staffing operations, or a related function.
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Strong strategic thinking, operational rigor, and process improvement capabilities.
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Advanced Excel proficiency, including VLOOKUP, INDEX/MATCH, pivot tables, data cleaning, data visualization, and financial modeling.
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Proficiency with Google Workspace and presentation tools for developing concise, executive-ready materials.
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Experience developing complex process maps involving multiple stakeholders or swimlanes.
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Program management experience, including cross-functional initiative tracking, risk management, and executive reporting.
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Strong written and verbal communication skills, with the ability to present findings to senior leaders and cross-functional stakeholders.
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Ability to work independently, respond to time-sensitive requests, and translate workforce data into actionable operational insights.
Nice to Have
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Experience supporting workforce planning, staffing optimization, or human capital initiatives in a consulting environment.
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Experience facilitating stakeholder working sessions and identifying operational improvement opportunities.
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Experience analyzing workforce survey results and developing recommendations based on workforce trends.
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Experience preparing leadership presentations and data-driven recommendations for workforce management decisions.
More about this job
Responsibilities
The Workforce Operations Consultant at Querentia Inc. will manage staffing and capacity planning, maintain workforce tracking records, and analyze workforce data. The role also prepares executive reports and runs working sessions on workforce processes.
Requirements
Candidates need consulting experience in human capital or workforce management, advanced Excel skills, and program management experience. Strong communication skills for presenting to senior leaders are also required.
Skills
- Microsoft Excel
- VLOOKUP
- INDEX/MATCH
- Pivot tables
- Data cleaning
- Data visualization
- Financial modeling
- Google Workspace
- Google Slides
- Process mapping
- Swimlane diagrams
- Program management
- Risk management
- Workforce planning
- Capacity planning
- Staffing optimization
- Survey analysis
- Stakeholder facilitation
- Executive presentations
- Data analysis
- Process improvement
- Consulting
- Human capital management
- Time management
Categories
- Consulting
- Human Resources
- Data & Analytics
Keywords
- workforce management
- workforce operations
- staffing operations
- capacity planning
- human capital
- workforce planning
- Excel
- VLOOKUP
- INDEX/MATCH
- pivot tables
- financial modeling
- Google Workspace
- process mapping
- swimlane
- program management
- risk management
- executive reporting
- workforce analytics
- consulting
- remote
Seniority
Mid level
Tools
- Excel
- Google Workspace
Languages
- English