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Added 7 hours ago
MA
Software Engineer
Milya AI
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…practitioners and group practices alike. Milya focuses on combining automation with a strong human touch to help clinics run smarter, faster, and more…
Added 10 hours ago
RB
Senior Platform Automation Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
Develop Python automation frameworks to streamline observability deployments, validation, and configuration management across environments.
Added 12 hours ago
A
Forward Deployed AI Engineer - Senior Manager
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
This is not a consulting role. It is not a project delivery role. It is not a research position. A Forward Deployed AI Engineer is a production engineer who works embedded inside a client's…
Added 14 hours ago
L
AI/ML Engineer
lululemon
Vancouver, BC
- Full-time
As an AI/ML Engineer, you will contribute to the design and implementation of AI/ML systems across the full model lifecycle from dataset curation, feature engineering, and model training…
Added 14 hours ago
O
Finance Operations Analyst (EVC)
omnie
Canada
- Full-time
This role sits at the intersection of accounting operations and light data work. You don't need to be an engineer, but you do need to be comfortable living in Excel and Power Query, reading…
Added 14 hours ago
SA
Electrical Engineer
Smarter Alloys
Cambridge, ON
- Full-time
As our new Electrical Engineer, you will design, build, and test electrical and electromechanical systems for our Extract Energy heat-to-power technology and other innovative products…
Added 16 hours ago
GA
Solutions Engineer Intern
Geekplus America Inc
Markham, ON
- Internship
Internship / Co-op | Warehouse Automation & Robotics
Added 16 hours ago
Q
Optical Systems Validation Engineer
Qualcomm
Ottawa, ON
- Full-time
Experience with Python and GIT for the purpose of IC testing, automation, and software version control
Added 18 hours ago
C
Cloud Expert
Computronix
AB · Edmonton, AB
- Full-time
…infrastructure, Kubernetes, infrastructure as code, deployment automation, networking, monitoring, security and operational…
Added 18 hours ago
I
Senior DevOps Engineer
iCOUNTER
Remote, Canada
- $136,000 to $170,000 CAD / year
- Full-time
- Remote
As a DevOps Engineer, you’ll be a hands-on owner of the infrastructure and delivery systems behind our platform. That means architecting scalable, secure cloud environments, primarily on…
Added 19 hours ago
V
Staff Information Security Engineer - Threat Detection & Response
Visier
Remote, Canada
- Full-time
- Remote
Security Automation & Scripting: Strong hands-on coding proficiency (Python, Go, or Bash) to build resilient automation pipelines, data enrichments, and automated response playbooks.
Added 19 hours ago
Engineer, Test Equipment
Redlen Technologies Inc.
Saanichton, BC
Redlen is seeking a hands-on Engineer, Test Equipment to support the testing and validation of advanced photon-counting X-ray detector products in a high-volume manufacturing environment.…
Added 19 hours ago
S
Quality Engineer, Co-op
Stryker
Burnaby, BC
- Full-time
Quality Engineering Co-op/New Grad - Automation
Added 20 hours ago
A
Senior Principal Engineer
Autodesk
Toronto, ON
- Full-time
GET Engineering is seeking an experienced Senior Principal Engineer – AI and Engineering Excellence to lead the technical strategy and evolution of our cloud platform, developer experience,…
Added 20 hours ago
CG
Software Safety Engineer – AI, LLM & SW-FMEA Automation
CS GROUP
Montreal, QC
- Full-time
We are seeking a Software Safety Engineer with expertise in Artificial Intelligence (AI), Large Language Models (LLMs), and software safety engineering to support an initiative focused on…
Added 21 hours ago
Senior AI Engineer, IT Solutions 1 1 1
Celestica International LP
Toronto, ON
We are seeking a highly motivated and technically proficient AI Engineer to join our growing Data & Analytics team. In this role, you will be a key liaison between business stakeholders and…
Added 21 hours ago
VS
Applied AI Engineer (Generative AI & Agentic Apps) - Onsite Only
Vivid Soft Global
Montreal, QC
- Contract
Applied AI Engineer (Generative AI & Agentic Apps) | Montreal, QC (100% Onsite)
Added 21 hours ago
QG
Engineer - Software Support Python
Quest Global
Vancouver, BC
- $80,000 to $120,000 CAD / year
- Full-time
Experience/Strong knowledge of -Java, Python, Shell
Added 21 hours ago
Agentic QA Engineer
TribalScale
Toronto, ON
This role is similar to a Forward Deployed Engineer (FDE) or Agentic Engineer, with a particular focus on software quality, test automation, and validating AI-driven workflows. You will…
Added 21 hours ago
AM
Senior Source Control Engineer
Advanced Micro Devices, Inc
Markham, ON
- Full-time
…development organizations. We are looking for a Senior Source Control Engineer to help lead the platform’s governance, security, and automation so that it can scale across the company…
Added 21 hours ago
CG
Software Safety Engineer – AI, LLM & SW-FMEA Automation
CS GROUP - Canada
Montreal, QC
- Full-time
We are seeking a Software Safety Engineer with expertise in Artificial Intelligence (AI), Large Language Models (LLMs), and software safety engineering to support an initiative focused on…
Added 21 hours ago
D
Python Developer
Dexian
Mississauga, ON
- Other
…building and supporting modern software solutions leveraging Python, microservices, APIs, event-driven architectures, and emerging AI…
Added 21 hours ago
C
Cloud Expert
Computronix
AB
- Full-time
…infrastructure, Kubernetes, infrastructure as code, deployment automation, networking, monitoring, security and operational…
Added 22 hours ago
Senior Automation Engineer
Scotiabank
Toronto, ON
Acts as a senior engineer and technical lead for enterprise automation engineering, with strong expertise in
Added 22 hours ago
JH
AI/ML Engineer
JAVA Holdings Ltd.
Remote, Canada
- Full-time
- Remote
The AI/ML Engineer will design, develop, integrate and deploy AI and machine learning solutions that improve business processes, operational efficiency and decision-making across the…

Quest Global

Engineer - Software Support Python

Vancouver, BC, Canada

$80,000 to $120,000 CAD / year · Full-time

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Job details

Pay: $80,000 to $120,000 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Experience: B.Tech. graduate with 6 months - 2 Years of experience in a 24*7 Software Support role.
Posting language: English
Posted: Nov 3, 2026

Original job description

What You will Do:

Responsible for efficiently handling and resolving technical issues which have been passed on by L2.
Ensure timely and effective action as per decided work flow basis priority and severity for each ticket.
Should ensure maximum issues are resolved without L4/R&D involvement.
Should ensure adherence to committed SLA's for each reported issue.
Should follow ticketing SOP's and ensure tickets are being generated for R&D with all relevant technical details captured for every issue.
Should follow internal escalation matrix basis severity and resolution time.
Should ensure all relevant site-specific technical documentation as well documentation regarding new product lines/or features are accurately captured from R&D and shared with Client Service team.
Should support CSM's in developing eminently capable and technically competent team of assistant client service managers and service engineers.
Responsible for creating and monitoring software and hardware component wise reliability metrics for each installation.
Should develop framework to predict potential/future failures and ensure requisite preventive measures are taken

What You will bring:

B.Tech. graduate with 6 months - 2 Years of experience in a 24*7 Software Support role.
Experience with Linux/Unix
Experience with SQL
Experience/Strong knowledge of -Java, Python, Shell
Proven domain expertise in intralogistics and warehouse automation systems is mandatory.
Willing to work in rotational shifts.
24x7 may not be required but since engineers are deployed at site, we can expect engineers to do Overtime

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More about this job

Responsibilities

Resolve escalated technical issues according to priority, severity, workflows, and SLAs, while minimizing the need for R&D involvement and following ticketing and escalation procedures. Maintain site-specific and product documentation, support the development of technically capable service teams, and monitor component reliability to predict failures and implement preventive measures.

Requirements

Requires a B.Tech. degree and 6 months to 2 years of experience in 24/7 software support, along with Linux/Unix, SQL, Java, Python, and Shell knowledge. Mandatory requirements include domain expertise in intralogistics and warehouse automation, willingness to work rotational shifts, and flexibility for overtime.

Skills

Linux/Unix
SQL
Java
Python
Shell Scripting
Software Support
Technical Troubleshooting
Ticket Management
SLA Adherence
Escalation Management
Technical Documentation
Reliability Metrics
Failure Prediction
Preventive Maintenance
Intralogistics
Warehouse Automation

Visa sponsorship

Not detected in the job text

Keywords

B.Tech.
Software Support
Linux/Unix
SQL
Java
Python
Shell
Intralogistics
Warehouse Automation
Technical Issue Resolution
L2 Support
L4 Support
R&D
Ticketing
Standard Operating Procedures
Service-Level Agreements
Priority and Severity Management
Escalation Matrix
Technical Documentation
Client Service
Reliability Metrics
Failure Prediction
Preventive Measures
Rotational Shifts
Overtime

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