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Added 8 hours ago
MG
Superviseur(e), Maintenance / Supervisor, Maintenance
Medicom Group
Saint-Eustache, QC
- Full-time
DEC en électronique industrielle, instrumentation et contrôle ou formation équivalente jumelée à une expérience pertinente.
Added 8 hours ago
A
Frontend Software Engineer – React/TypeScript
Applicantz
Toronto, ON
- $50 to $55 CAD / hour
- Contract
Hands-on professional experience developing production software with AI coding assistants (e.g. Claude Code, Cursor, GitHub Copilot) as part of a daily workflow.
Added 8 hours ago
V|
Ingénieur(e) d'exécution de projets/Execution Project Engineer
Veolia | North America
Montreal, QC
- Full-time
Reporting to the Project Execution Team Lead, you will be at the heart of the action. As a Project Execution Engineer, you will do more than prepare documentation - you will lead our water…
Added 8 hours ago
BF
First Engineer 2nd Class S.P.
BC Ferries
Nanaimo, BC
- Full-time
The successful applicant is a passionate and innovative engineer who brings the technical expertise, leadership skills, and operational experience required for the safe and efficient…
Added 8 hours ago
AE
Distribution Engineer / Senior Engineer
ATCO Electric
Grande Prairie, AB
- Full-time
We are recruiting for opportunities at both the Engineer and Senior Engineer levels, and candidates may be considered for placement at either level based on their qualifications,…
Added 8 hours ago
GG
Junior Electrical Engineer
Giampaolo Group Inc.
Brampton, ON
- Full-time
…are optimally positioned to maintain and service our current customer base while making strides in new and emerging markets. We strive to build confidence and value from local or…
Added 8 hours ago
IG
Identity Specialist II
Insight Global
Vancouver, BC
- $100,000 to $117,554 CAD / year
- Full-time
We are looking for an Identity Specialist II / IAM Engineer to join a large public-sector organization in British Columbia. This is a hands-on engineering role for someone who has actually…
Added 8 hours ago
V
Network Engineer
VySystems
Brampton, ON
- Contract
Experience in setup design for handling customer demos and interact with customers on their requirements.
Added 8 hours ago
BG
Design Engineer - Custom
BRC Group Inc.
Remote, Canada
- Full-time
- Remote
The Design Engineer - Custom supports the development of custom products from initial customer requirements through design, prototyping, testing, and transition to production. Working…
Added 8 hours ago
BG
Design Engineer - Custom
BRC Group Inc.
Remote, Canada
- Full-time
- Remote
The Design Engineer - Custom supports the development of custom products from initial customer requirements through design, prototyping, testing, and transition to production. Working…
Added 8 hours ago
Senior AI Engineer, IT Solutions 1 1 1
Celestica International LP
Toronto, ON
We are seeking a highly motivated and technically proficient AI Engineer to join our growing Data & Analytics team. In this role, you will be a key liaison between business stakeholders and…
Added 8 hours ago
Software Engineer, Backend
Lyft
Toronto, ON
…Learning Platform (MLP) team is seeking a backend Software Engineer to help build and operate our platform, which supports real-time, online, and offline ML model execution, development,…
Added 8 hours ago
GV
ACS Tester
GE Vernova
La Prairie, QC
- Full-time
GE Vernova is seeking a skilled Commissioning Engineer / Field Service Tester to lead and execute pre-commissioning, commissioning, startup, testing, and maintenance activities for…
Added 8 hours ago
A
Project Engineer
Artika
Montreal, QC
- Full-time
Au moins 5 ans d’expérience en développement de produits, en ingénierie de projet, en validation, en qualité ou en ingénierie manufacturière.
Added 8 hours ago
Y
Network Engineer (DNS Migration)
Yochana
Brampton, ON
- Contract
Experience in setup design for handling customer demos and interact with customers on their requirements.
Added 8 hours ago
TT
Manufacturing Engineer
Top Tier Talent Group
Belleville, ON
- Full-time
This is a hands-on, high-impact Manufacturing Engineer role at a well-established Tier 1 automotive manufacturer. You'll be embedded in a fast-moving production environment - molding,…
Added 8 hours ago
QG
Engineer - Software Support Python
Quest Global
Vancouver, BC
- $80,000 to $120,000 CAD / year
- Full-time
B.Tech. graduate with 6 months - 2 Years of experience in a 24*7 Software Support role.
Added 8 hours ago
BH
Senior Mechanical Engineer (Generation Stations)
BC Hydro
Burnaby, BC
- Full-time
This Engineer will work in the Heavy equipment Team, part of the Generation Stations Mechanical Engineering Division, on a range of projects pertaining primarily to BC Hydro’s water…
Added 8 hours ago
A
Senior Civil Engineer & Deputy Manager - Airport
AtkinsRéalis
Toronto, ON
- Full-time
Join AtkinsRéalis’ Engineering Services group as a Senior Civil Engineer & Deputy Manager and play a key role in delivering one of the most significant airport infrastructure projects in…
Added 8 hours ago
AI
Solution Specialist
Ainsworth Inc
Edmonton, AB
- Full-time
…external liaison working with clients and maintains high levels of customer satisfaction as…
Added 8 hours ago
TT
Senior Full Stack Software Engineer
True Talent Solutions Partners
Canada
- $200,000 to $275,000 USD / year
- Full-time
Work with the frontend engineer to improve the product interface and speed delivery to production.
Added 9 hours ago
AI Enablement Engineer
DRW
Montreal, QC
DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value…
Added 9 hours ago
K
Data Engineer
Kindsight
Remote, Canada
- $120,000 to $135,000 CAD / year
- Full-time
- Remote
We are seeking a hands-on Data Engineer to build and maintain the data platform behind Kindsight's customer-facing analytics products. You will work across the full pipeline: ingesting data…
Added 9 hours ago
AF
Material Handler - Afternoon
Armstrong Fluid Technology
Toronto, ON
- Full-time
…brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our…
Added 9 hours ago
E
Senior Water & Wastewater Engineer
Englobe
Regina, SK
- Full-time
10+ years’ experience with a solid background in Civil and/or Environmental Engineering in water and/or wastewater treatment system design;

Quest Global

Engineer - Software Support Python

Vancouver, BC, Canada

$80,000 to $120,000 CAD / year · Full-time

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Job details

Pay: $80,000 to $120,000 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Experience: B.Tech. graduate with 6 months - 2 Years of experience in a 24*7 Software Support role.
Posting language: English
Posted: Nov 3, 2026

Original job description

What You will Do:

Responsible for efficiently handling and resolving technical issues which have been passed on by L2.
Ensure timely and effective action as per decided work flow basis priority and severity for each ticket.
Should ensure maximum issues are resolved without L4/R&D involvement.
Should ensure adherence to committed SLA's for each reported issue.
Should follow ticketing SOP's and ensure tickets are being generated for R&D with all relevant technical details captured for every issue.
Should follow internal escalation matrix basis severity and resolution time.
Should ensure all relevant site-specific technical documentation as well documentation regarding new product lines/or features are accurately captured from R&D and shared with Client Service team.
Should support CSM's in developing eminently capable and technically competent team of assistant client service managers and service engineers.
Responsible for creating and monitoring software and hardware component wise reliability metrics for each installation.
Should develop framework to predict potential/future failures and ensure requisite preventive measures are taken

What You will bring:

B.Tech. graduate with 6 months - 2 Years of experience in a 24*7 Software Support role.
Experience with Linux/Unix
Experience with SQL
Experience/Strong knowledge of -Java, Python, Shell
Proven domain expertise in intralogistics and warehouse automation systems is mandatory.
Willing to work in rotational shifts.
24x7 may not be required but since engineers are deployed at site, we can expect engineers to do Overtime

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More about this job

Responsibilities

Resolve escalated technical issues according to priority, severity, workflows, and SLAs, while minimizing the need for R&D involvement and following ticketing and escalation procedures. Maintain site-specific and product documentation, support the development of technically capable service teams, and monitor component reliability to predict failures and implement preventive measures.

Requirements

Requires a B.Tech. degree and 6 months to 2 years of experience in 24/7 software support, along with Linux/Unix, SQL, Java, Python, and Shell knowledge. Mandatory requirements include domain expertise in intralogistics and warehouse automation, willingness to work rotational shifts, and flexibility for overtime.

Skills

Linux/Unix
SQL
Java
Python
Shell Scripting
Software Support
Technical Troubleshooting
Ticket Management
SLA Adherence
Escalation Management
Technical Documentation
Reliability Metrics
Failure Prediction
Preventive Maintenance
Intralogistics
Warehouse Automation

Visa sponsorship

Not detected in the job text

Keywords

B.Tech.
Software Support
Linux/Unix
SQL
Java
Python
Shell
Intralogistics
Warehouse Automation
Technical Issue Resolution
L2 Support
L4 Support
R&D
Ticketing
Standard Operating Procedures
Service-Level Agreements
Priority and Severity Management
Escalation Matrix
Technical Documentation
Client Service
Reliability Metrics
Failure Prediction
Preventive Measures
Rotational Shifts
Overtime

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