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Added 16 mins ago
AH
Device Design Engineer
Avalon Holographics
AB · Edmonton, AB
- Full-time
As we advance our display technology, we’re seeking a Device Design Engineer to help design and optimize the thin-film transistor (TFT) pixel and panel architectures at the core of our…
Added 16 mins ago
GA
Solutions Engineer Intern
Geekplus America Inc
Markham, ON
- Internship
Coordinate with Solutions Engineering, Sales, Project Management, Product, and other technical teams.
Added 1 hour ago
AM
Civil Project Engineer
Aplin Martin
Nanaimo, BC
- Full-time
The Project Engineer primarily serves as the Engineer-of-Record on projects they are assigned. On some projects they may perform a role of project leader and on others work more…
Added 2 hours ago
QL
Building Code Consultant
QAI Laboratories
Burnaby, BC
- Full-time
Review building codes to identify building product requirements, write test plans, evaluate construction products to code requirements, and write concise evaluation reports.
Added 2 hours ago
HI
Sr. Data Engineer
HRbrain Inc.
Toronto, ON
- Full-time
We are looking for a Senior Data Engineer to joint their Data & Analytics team within Data & Technology team, reporting directly to the Director of Data & Analytics.
Added 2 hours ago
TT
Software Architect
trane technologies
Montreal, QC
- Full-time
…driving analytics for greater efficiency, your ideas will help engineer solutions for stronger communities and a sustainable…
Added 2 hours ago
A
Software Engineer (React & TypeScript)
Applicantz
Toronto, ON
- $50 to $55 CAD / hour
- Contract
This role is in the Platform Organization within the Product Design and Manufacturing Solutions (PDMS) division. We are looking for an experienced Software Engineer to join one of our teams…
Added 3 hours ago
S
AI Engineer (Superhuman Mail) - Canada
Superhuman
Remote, Canada
- $128,000 to $210,000 CAD / year
- Full-time
- Remote
…tools people work in, to the personalization that makes the product feel like it knows…
Added 3 hours ago
E
Ingénieur de projet – Développement de produits pour véhicules connectés (Gestion technique de projets) / Project Engineer – Connected Vehicle Product Development (Technical Project Management)
Expleo
Valcourt, QC
- Contract
…www.expleogroup.com._________________________________________________________________________________________________________________________________________________________________________…
Added 3 hours ago
PH
Founding Engineer
Prometheus Health Systems
Remote, Canada
- $150,000 to $190,000 CAD / year
- Full-time
- Remote
We're physician-founded, based in Kelowna, and in pilot with BC clinics. The product is live: chart upload, OCR and LLM extraction, a review screen, sign-off and publishing all run in…
Added 3 hours ago
G
Service Sales Engineer
GRUNDFOS
Oakville, ON
- Full-time
As our new Service Sales Engineer in Oakville, ON, you'll be providing technical and commercial aftermarket support to customers - preparing quotations, coordinating service projects, and…
Added 3 hours ago
B
Senior Software Developer
Botpress
Montreal, QC
- Full-time
5+ years of experience as a Software Engineer, ideally in a fast-paced product environment
Added 3 hours ago
Engineer, Test Equipment
Redlen Technologies Inc.
Saanichton, BC
Redlen is seeking a hands-on Engineer, Test Equipment to support the testing and validation of advanced photon-counting X-ray detector products in a high-volume manufacturing environment.…
Added 3 hours ago
SE
Senior Power System Engineer
Schneider Electric
Quebec, QC · UNAVAILABLE, Ontario · Dollard, Quebec
- Full-time
The Power Systems Engineer executes electrical power system network analysis, site reliability and safety audits, performs electrical engineering design and provides solution-based…
Added 3 hours ago
S
Test R&D Engineer, Co-Op
Stryker
Burnaby, BC
- Full-time
The Test R&D Engineer, Co-op will work with the Opto-mechanical Test R&D team to ensure we develop high quality products within Stryker Endoscopy’s product portfolio. Test R&D engineers…
Added 3 hours ago
S
Quality Engineer, Co-op
Stryker
Burnaby, BC
- Full-time
…timely surveillance of products in the market. We will monitor product performance, trends and risk of products in the field. In addition to conducting post market surveillance activities,…
Added 3 hours ago
P
Senior Software Engineer - Java/React
PointClickCare
Mississauga, ON
- Full-time
Partner with product and clinical teams to understand and solve real workflow
Added 3 hours ago
P
Principal Software Engineer
PointClickCare
Mississauga, ON
- Full-time
Partner with product and clinical teams to understand and solve real workflow
Added 3 hours ago
RE
Software Engineer - Marketing
RedBranch Executive Search & Recruitment
Toronto, ON
- $100,000 to $140,000 CAD / year
- Full-time
Our client is an exciting AI technology startup and they are searching for a Software Engineer with strong marketing knowledge. This position will own the system architecture and technical…
Added 3 hours ago
A
Senior Software Developer, Frontend
Autodesk
Toronto, ON
- Full-time
We’re looking for an experienced Senior Frontend Engineer with strong expertise across all aspects of frontend development to join the Autodesk Assistant engineering platform team. Autodesk…
Added 3 hours ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
…resolving systemic service issues. The team is responsible for all product lines (Machines, Molds, 3rd Party Hot runners, Controllers, and Auxiliaries) and works cohesively with a variety…
Added 3 hours ago
HT
Manufacturing Engineer (Contract)
Husky Technologies
Bolton, ON
- Full-time
We have an opening for a Mechanical / Manufacturing Engineer working with our Manufacturing Engineering Team as outlined below:
Added 3 hours ago
AC
Project Engineer, CC-MPEC
Atlas Copco Group
Montreal, QC
- Full-time
Bring your curiosity to work as our next Project Engineer. You will be part of our Engineering team reporting to the Engineering Manager. In this role, your mission is to be the leader of…
Added 3 hours ago
A
Software Engineer
Applicantz
Toronto, ON
- $50 to $55 CAD / hour
- Contract
This role is in the Platform Organization within the Product Design and Manufacturing Solutions (PDMS) division. We are looking for an experienced Software Engineer to join one of our teams…
Added 3 hours ago
P
Principal Software Engineer
PointClickCare
Mississauga, ON
- $142,700 to $178,400 CAD / year
- Full-time
Partner with product and clinical teams to understand and solve real workflow

Quest Global

Engineer - Software Support Python

Vancouver, BC, Canada

$80,000 to $120,000 CAD / year · Full-time

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Job details

Pay: $80,000 to $120,000 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Experience: B.Tech. graduate with 6 months - 2 Years of experience in a 24*7 Software Support role.
Posting language: English
Posted: Nov 3, 2026

Original job description

What You will Do:

Responsible for efficiently handling and resolving technical issues which have been passed on by L2.
Ensure timely and effective action as per decided work flow basis priority and severity for each ticket.
Should ensure maximum issues are resolved without L4/R&D involvement.
Should ensure adherence to committed SLA's for each reported issue.
Should follow ticketing SOP's and ensure tickets are being generated for R&D with all relevant technical details captured for every issue.
Should follow internal escalation matrix basis severity and resolution time.
Should ensure all relevant site-specific technical documentation as well documentation regarding new product lines/or features are accurately captured from R&D and shared with Client Service team.
Should support CSM's in developing eminently capable and technically competent team of assistant client service managers and service engineers.
Responsible for creating and monitoring software and hardware component wise reliability metrics for each installation.
Should develop framework to predict potential/future failures and ensure requisite preventive measures are taken

What You will bring:

B.Tech. graduate with 6 months - 2 Years of experience in a 24*7 Software Support role.
Experience with Linux/Unix
Experience with SQL
Experience/Strong knowledge of -Java, Python, Shell
Proven domain expertise in intralogistics and warehouse automation systems is mandatory.
Willing to work in rotational shifts.
24x7 may not be required but since engineers are deployed at site, we can expect engineers to do Overtime

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More about this job

Responsibilities

Resolve escalated technical issues according to priority, severity, workflows, and SLAs, while minimizing the need for R&D involvement and following ticketing and escalation procedures. Maintain site-specific and product documentation, support the development of technically capable service teams, and monitor component reliability to predict failures and implement preventive measures.

Requirements

Requires a B.Tech. degree and 6 months to 2 years of experience in 24/7 software support, along with Linux/Unix, SQL, Java, Python, and Shell knowledge. Mandatory requirements include domain expertise in intralogistics and warehouse automation, willingness to work rotational shifts, and flexibility for overtime.

Skills

Linux/Unix
SQL
Java
Python
Shell Scripting
Software Support
Technical Troubleshooting
Ticket Management
SLA Adherence
Escalation Management
Technical Documentation
Reliability Metrics
Failure Prediction
Preventive Maintenance
Intralogistics
Warehouse Automation

Visa sponsorship

Not detected in the job text

Keywords

B.Tech.
Software Support
Linux/Unix
SQL
Java
Python
Shell
Intralogistics
Warehouse Automation
Technical Issue Resolution
L2 Support
L4 Support
R&D
Ticketing
Standard Operating Procedures
Service-Level Agreements
Priority and Severity Management
Escalation Matrix
Technical Documentation
Client Service
Reliability Metrics
Failure Prediction
Preventive Measures
Rotational Shifts
Overtime

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