Director of Operations

Director of Operations | Transportation & Logistics

Build. Scale. Lead.

We're seeking a high-impact Director of Operations to help drive the next stage of growth for a fast-paced third-party logistics company focused on ground transportation throughout North America.

This is more than an operational leadership role. We're looking for a builder. A leader who thrives in a growth environment, develops high-performing teams, creates scalable processes, and delivers exceptional customer experiences while driving profitability.

You'll play a key role in shaping our operational strategy, strengthening carrier partnerships, improving service performance, and ensuring we keep growing without compromising execution.

What You'll Do

• Lead and optimize day-to-day transportation and logistics operations.
• Develop and mentor a high-performing operations team focused on accountability and results.
• Drive continuous improvement across service, efficiency, profitability, and customer satisfaction.
• Strengthen carrier relationships and build a scalable transportation network.
• Establish meaningful KPIs, reporting, and operational accountability.
• Partner closely with Sales, Customer Success, and Executive Leadership to support growth objectives.
• Identify opportunities for automation, process improvement, and operational innovation.
• Serve as a strategic leader, helping shape the organization's future direction.

What We're Looking For

• 10+ years of leadership experience in transportation, logistics, freight brokerage, or 3PL operations.
• Strong knowledge of truckload, LTL, cross-border, and managed transportation solutions.
• Proven success leading teams, improving operational performance, and scaling organizations.
• Strong business acumen with experience managing profitability and operational metrics.
• Data-driven decision-maker with a passion for execution and continuous improvement.
• Exceptional communication, leadership, and relationship-building skills.

What Success Looks Like

• Increased service levels and customer retention.
• Stronger carrier partnerships and network performance.
• Improved operational efficiency and profitability.
• A high-performing, engaged operations team.
• Scalable processes that support continued growth.

Why Join My Client?

• Opportunity to make a significant impact in a growing organization.
• Leadership seat at the table with executive visibility.
• Entrepreneurial environment where ideas turn into action.
• Competitive compensation, bonus opportunities, and career growth potential.
• A chance to help build something exceptional.

If you're a transportation leader who loves solving problems, developing people, and building scalable operations, we'd love to talk.