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Added 11 mins ago
T
Developing Investment Advisor - Edmonton & Calgary
TD
Calgary, AB
- Full-time
TD Wealth Private Investment Advice (TDW PIA) is one of Canada's premier full-service brokerage firms for clients who want to stay involved in decisions about their portfolios. TDW PIA…
Added 11 mins ago
NH
Store Manager
Nowco Home Hardware
Lacombe, AB
- Full-time
Role Description The Store Manager role is a full-time, on-site position based at the Nowco Home Hardware location in Lacombe, AB. The Store Manager oversees daily store operations,…
Added 11 mins ago
TH
Floor Supervisor - Full-Time
Tommy Hilfiger
London, ON
- Full-time
…who can deliver a top-notch customer experience and rock the sales floor (and the behind-the-scenes) while promoting and upholding the standards of our iconic brand, all under the guidance…
Added 11 mins ago
SA
Senior Multi-unit Restaurant Operations Leader
SSP America
Richmond, BC
- Full-time
Minimum 5 years of General Manager-level experience with full operational and financial accountability for a high-volume, full-service restaurant with bar/alcohol operations.
Added 26 mins ago
B
Community Residential Manager
Boardwalk
Calgary, AB
- Full-time
We pride ourselves in providing the best customer service and helping people find their perfect home. Customer Service is an integral part of our Company Values and we are looking for…
Added 41 mins ago
SC
Sales Associate
Staples Canada
AB · Red Deer County, AB
- Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 56 mins ago
W
(CAN) Health and Beauty Team Associate
Walmart
Slave Lake, AB
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 56 mins ago
W
(CAN) Directs Store Delivery Associate
Walmart
Slave Lake, AB
- Full-time
…direct and local merchandise to ensure timely delivery to the sales floor, supporting a smooth shopping experience for customers. By helping keep merchandise flowing and available, you play…
Added 56 mins ago
LC
Floral Department Manager Full Time Day
Loblaw Companies Limited
Hamilton, ON
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 56 mins ago
PC
Floor Supervisor - Full-Time
PVH Corp.
London, ON
- Full-time
…who can deliver a top-notch customer experience and rock the sales floor (and the behind-the-scenes) while promoting and upholding the standards of our iconic brand, all under the guidance…
Added 56 mins ago
TA
SALES LEAD - PART TIME - CALL IT SPRING
The Aldo Group Inc / Le Groupe Aldo Inc.
Ottawa, ON
- Part-time
Reporting to the Store Manager, the Part-Time Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates,…
Added 1 hour ago
GD
DYNAMITE - Seasonal Sales Associate - Champlain Place
Groupe Dynamite, Inc Garage
Dieppe, NB
- Part-time
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 1 hour ago
FL
Assistant Gérant / Assistant Manager
Foot Locker
Quebec, QC
- Full-time
…merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive sales and…
Added 1 hour ago
FL
Assistant Manager
Foot Locker
Toronto, ON
- Full-time
Are you a game changer? Can you assist in leading your store team to provide extreme customer service including selling, employee management, customer relations, stock, visual…
Added 1 hour ago
FL
Assistant Gérant / Assistant Manager
Foot Locker
Montreal, QC · Anjou, Quebec
- Full-time
…merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive sales and…
Added 1 hour ago
FL
Gérant de magasin / Store Manager
Foot Locker
Montreal, QC
- Full-time
…and they want to work hard for you. Reporting to the District Manager, you will be accountable to lead, coach and develop all team members to provide a great in-store Customer experience,…
Added 1 hour ago
CB
Sales Assistant- Part-Time- White Oaks Mall
COBS Bread
London, ON
- Part-time
Demand for COBS Bread is unprecedented in this time of need, and we are hiring sales team members to help serve our community.
Added 1 hour ago
CB
Baker - Full-Time with Benefits- Stratford Mall
COBS Bread
Stratford, ON
- Full-time
…and take charge when it comes to production, marketing, and sales, we're invested in offering you the ingredients you need to grow in your…
Added 1 hour ago
C
Optical AI Product Line Manager
Ciena
Ottawa, ON
- Full-time
…You will lead engagements with North American Communications Service Providers (CSPs) on how to engineer and monetize their optical networks for AI training and inference traffic. Working…
Added 2 hours ago
SM
Senior Account Manager (Base + Commission)
Setsail Marketing
Vancouver, BC
- Full-time
Setsail Marketing is a full-service digital marketing agency specializing in SEO, paid advertising, performance marketing, branding, and AI-driven strategy. We work with growing businesses…
Added 2 hours ago
W
(CAN) Directs Store Delivery Associate
Walmart
Toronto, ON
- Part-time
…direct and local merchandise to ensure timely delivery to the sales floor, supporting a smooth shopping experience for customers. By helping keep merchandise flowing and available, you play…
Added 3 hours ago
PF
Traveling Merchandiser
Performance Food Group
Kamloops, BC
- Full-time
As a Merchandiser, you will report to the Sales Account Manager. You will be working in our customer retail locations in the interior area of BC and be responsible for the maintenance and…
Added 3 hours ago
PF
Inside Sales Representative
Performance Food Group
Milton, ON
- Full-time
As an Inside Sales Representative, you are responsible for the sales and profitability growth of specific accounts in an assigned ledger which includes order taking, order processing, order…
Added 4 hours ago
AU
Outside Sales Consultant
Alsco Uniforms
Toronto, ON
- Full-time
As a Sales Consultant, you’ll be the driving force behind the top-line growth of the branch you report into. In this position, you will report to a Regional Sales Manager that will train…
Added 5 hours ago
NB
Banking Advisor
National Bank of Canada
Sainte-Agathe-des-Monts, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…

Quest Talent Search Solutions Ltd.

Senior Account Manager

Vancouver, BC, Canada
Greater Vancouver, BC, Canada

$75,000 to $85,000 CAD / year · Full-time

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Job details

Pay: $75,000 to $85,000 CAD / year
Job type: Full-time
Apply by: Nov 10, 2026
Posting language: English
Posted: Oct 11, 2026

Original job description

We're seeking an experienced and relationship-driven Senior Account Manager to join our clients head office team in the Vancouver Lower Mainland. As a key contributor to our continued national growth, you'll be responsible for managing and expanding a portfolio of strategic customer accounts across Canada.

In this role, you'll serve as the primary point of contact for some of our most important customers, building long-term partnerships, ensuring exceptional service delivery, and identifying opportunities to deepen our relationships. Working closely with our operations, warehousing, transportation, and leadership teams, you'll help customers optimize their supply chains while driving sustainable growth within your portfolio.

What You'll Do

Manage and grow a portfolio of key customer accounts across Canada
Develop trusted relationships with customer stakeholders and become a strategic extension of their supply chain teams
Conduct regular business reviews, performance discussions, and planning sessions with customers
Identify opportunities to expand services across freight brokerage, warehousing, fulfillment, transloading, inventory management, and value-added solutions
Lead customer onboarding, implementation, and ongoing account management initiatives
Partner closely with operations and support teams to ensure service excellence and customer satisfaction
Proactively manage customer issues, escalations, and continuous improvement initiatives
Monitor account performance, customer retention, and growth objectives
Analyze customer needs and recommend innovative logistics solutions that deliver measurable value
Maintain accurate customer records, account plans, and opportunities within Salesforce

What You Bring

5+ years of experience in account management, customer success, business development, or client relationship management within logistics, transportation, warehousing, or supply chain
Strong preference for experience with a non-asset-based 3PL environment
Demonstrated success managing and growing strategic customer relationships
Strong business acumen with the ability to identify opportunities for account expansion and long-term partnership development
Exceptional communication, presentation, and stakeholder management skills
A customer-first mindset and proven ability to navigate complex operational environments
Experience collaborating with cross-functional teams to deliver outstanding customer outcomes
Proficiency with Salesforce or other CRM platforms

Why Join Us?

Manage a portfolio of strategic national accounts with significant growth potential
Be part of a rapidly growing Canadian logistics provider with ambitious expansion plans
Work from our Vancouver Lower Mainland head office while supporting customers across the country
Join a values-driven culture built on flexibility, accountability, customer-centricity, and actionable intelligence
Competitive compensation package with performance incentives tied to customer retention, growth, and portfolio success
Opportunity to make a meaningful impact on both customer success and company growth

Apply About employer

More about this job

Responsibilities

Manage and grow strategic customer accounts across Canada by building trusted relationships, conducting business reviews, and identifying opportunities to expand logistics services. Coordinate with operations and support teams to deliver excellent service, resolve issues, monitor account performance, and recommend supply chain solutions that create measurable value.

Requirements

Requires at least five years of experience in account management, customer success, business development, or client relationship management in logistics, transportation, warehousing, or supply chain; experience in a non-asset-based 3PL is strongly preferred. Candidates should demonstrate success growing strategic accounts, strong business acumen and communication skills, customer-first judgment, cross-functional collaboration, and proficiency with Salesforce or another CRM.

Skills

Strategic Account Management
Business Development
Customer Success
Supply Chain Management
Logistics Solutions
Account Growth
Stakeholder Management
Business Reviews
Customer Onboarding
Service Delivery
Issue and Escalation Management
Continuous Improvement
Performance Monitoring
Cross-Functional Collaboration
Salesforce

Benefits

Competitive Compensation
Performance Incentives
Flexible Work Culture

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Strategic Customer Accounts
Customer Success
Business Development
Non-Asset-Based 3PL
Logistics
Transportation
Warehousing
Supply Chain
Freight Brokerage
Fulfillment
Transloading
Inventory Management
Value-Added Solutions
Customer Onboarding
Account Planning
Business Reviews
Customer Retention
Account Expansion
Service Delivery
Customer Satisfaction
Escalation Management
Continuous Improvement
Salesforce
CRM
Cross-Functional Collaboration

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