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Added 13 mins ago
C
Senior IT Infrastructure Engineer
Cytel
Canada
- Full-time
The ideal candidate will have 7+ years of experience in infrastructure, cloud engineering, or solution delivery, including substantial hands-on experience with Microsoft Azure. This…
Added 43 mins ago
System Architect - Krembil Centre for Neuroinformatics
CAMH
Toronto, ON
…leads the cloud and solution architecture for the IYS data platform. Built on Google Cloud Platform (GCP) and designed around partner data sovereignty, the platform requires an architect to…
Added 1 hour ago
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Director Enterprise Applications, Data
TEEMA
Vancouver, BC
- $160,000 to $215,000 CAD / year
- Full-time
Has real Dynamics 365 experience, ideally leading or architecting implementations, integrations or extensions on the Dynamics and Power Platform.
Added 1 hour ago
AI
Full Stack Developer
Alberta iGaming Corporation (AiGC)
AB · Edmonton, AB
- Full-time
Hands-on experience with infrastructure-as-code tools such as Terraform and/or Bicep, and automated deployment pipelines using Azure DevOps or GitHub Actions.
Added 1 hour ago
B
Lead Cloud Software Developer - (AWS / AI / Real Time Payment Systems)
BMO
Toronto, ON · BMOPLACE
- Full-time
Experience with mission-critical, high-volume transaction systems.
Added 2 hours ago
Director, DevOps & Platform Engineering
Questrade Financial Group
AB · Vancouver, BC · MB · ON
We’re looking for our next Director, DevOps & Platform Engineering. Could It Be You?
Added 3 hours ago
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Sr. Angular Front End Engineer - Azure DevOps/Banking
BeachHead
Toronto, ON
- Contract
Working with one of our top financial clients, this role calls for a Sr. Angular Front End Engineer- Azure DevOps/Banking to lead DevOps engineering across Azure DevOps and GitHub…
Added 3 hours ago
M
Full-Stack Software Engineer - React
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…continuous improvement. You’ll build engaging front-end experiences with React while developing and integrating APIs and server-side services, all within a collaborative Agile and DevOps…
Added 3 hours ago
FS
BI Engineer
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
The BI Engineer is a technical engineering contributor within the Data & Analytics organization, responsible for designing, building, and operating scalable, maintainable, and governed…
Added 3 hours ago
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Full Stack Engineer
Aptonet
Vancouver, BC
- Full-time
Join our client's team as a Software Engineer to design, implement, and test features for a generative AI platform. Working closely with senior team members, you'll collaborate across…
Added 5 hours ago
TT
Bilingual Senior Integration Platform Engineer
Tech Talent International
Montreal, QC
- $130,000 to $140,000 CAD / year
- Full-time
We currently have a role as an Bilingual Senior Integration Platform Engineer - AI Modernization with our large consulting client, working for a large modernization project for a public…
Added 6 hours ago
RI
Senior Full-Stack Java Developer (Front-Office / Capital Markets)
Rose International
Mississauga, ON
- Full-time
Demonstrated DevOps experience with Docker, OpenShift, Kubernetes, infrastructure as code, and reliable cloud deployment on at least one major cloud platform: AWS, Azure, or GCP.
Added 6 hours ago
C
Site Reliability Engineer - Application Security
ContactMonkey
Toronto, ON
- $130,000 to $150,000 CAD / year
- Full-time
Around 3–5 years of experience in SRE, DevOps, platform engineering, cloud operations, or a related engineering role. Equivalent practical experience is welcome.
Added 14 hours ago
Software Engineer I
Planview Incorporated
Vancouver, BC
As part of the Platform Engineering organization, you'll help build intelligent platform capabilities that enable engineers to develop, deploy, operate, and scale software with greater…
Added 15 hours ago
M
Software Engineer II
Microsoft
Vancouver, BC
- Full-time
…Services. Operating across 25+ global regions, our messaging platform processes billions of messages daily and supports hundreds of millions of users, including 400M+ monthly active users…
Added 17 hours ago
W
Principal Software Development Engineer
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
As a Principal Full Stack Software Engineer in Agent Factory, you’ll help build the user-facing and platform experiences that bring Workday’s AI agents to life. Working within a small,…
Added 19 hours ago
W
AI Engineer, Data, AI and Analytics
WestJet
Calgary, AB
- Temporary
Experience building or enhancing applications with AI capabilities to improve user experiences and business outcomes.
Added 19 hours ago
C1
Senior Data Engineer, Microsoft Fabric - 6 month contract-(Hybrid)
Central 1
Vancouver, BC · Toronto, ON
- Full-time
Provide technical leadership and mentorship on Microsoft Fabric engineering, working closely with the Architecture team to ensure alignment with architectural standards and platform best…
Added 20 hours ago
AI Engineer, Data, AI and Analytics
WestJet Group
Calgary, AB
Experience building or enhancing applications with AI capabilities to improve user experiences and business outcomes.
Added 20 hours ago
C1
Senior Data Engineer, Microsoft Fabric - 6 month contract-(Hybrid)
Central 1
Vancouver, BC
- $85 to $100 CAD / hour
- Contract
Provide technical leadership and mentorship on Microsoft Fabric engineering, working closely with the Architecture team to ensure alignment with architectural standards and platform best…
Added 20 hours ago
C1
Senior Data Engineer, Microsoft Fabric - 6 month contract-(Hybrid)
Central 1
Toronto, ON
- Contract
Provide technical leadership and mentorship on Microsoft Fabric engineering, working closely with the Architecture team to ensure alignment with architectural standards and platform best…
Added 21 hours ago
BB
Engineer, Cloud Operations
Bed Bath & Beyond
Brampton, ON
- Full-time
Sleep Country Canada is looking for a Junior Cloud Engineer to play a critical role in supporting day-to-day operations of the organization’s cloud infrastructure, helping ensure systems…
Added 21 hours ago
PG
Linux System Engineer
Pacer Group
Vancouver, BC
- $60 to $65 CAD / hour
- Contract
Job Title: Senior DevOps Engineer with Linux and HPC
Added 22 hours ago
WT
.NET Engineer
Wissen Technology
Calgary, AB
- Full-time
We are seeking a highly skilled .NET Engineer with strong Python development experience to join our engineering team. The ideal candidate will be responsible for designing, developing, and…
Added 23 hours ago
CI
Principal Architect
Camis Inc
Guelph, ON
- Full-time
Hands-on experience with Microsoft Azure, including App Services, Azure Functions, Azure SQL, Storage Accounts, Key Vault, Application Insights, and Azure DevOps.

Questrade Financial Group

Director, DevOps & Platform Engineering

AB, Canada
Vancouver, BC, Canada
MB, Canada
ON, Canada

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Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and secure.

At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work.

Join our diverse, inclusive, and hybrid workplace to unleash your creativity and nurture your curiosity without limits. If you share this sense of infinite possibility, come shape your future at QFG.

What’s in it for you as an employee of QFG?

Health & wellbeing resources and programs
Paid vacation, personal, and sick days for work-life balance
Competitive compensation and benefits packages
Work-life balance in a hybrid environment with at least 3 days in office
Career growth and development opportunities
Opportunities to contribute to community causes
Work with diverse team members in an inclusive and collaborative environment

This job posting is for an existing vacancy

We’re looking for our next Director, DevOps & Platform Engineering. Could It Be You?

The role requires a leader with proven experience running 24x7 production operations and incident response for critical systems in regulated or high-availability environments. The candidate must have hands-on experience serving as the senior operational escalation point, leading major-incident triage, orchestrating cross-functional responses, and managing executive, customer, and regulatory communications.

Need more details? Keep reading…

In this role, responsibilities include but are not limited to:

Demonstrating readiness and history of serving as the designated 24x7 executive escalation contact for high-severity platform outages and production incidents
Having a proven ability to step in as the senior incident commander during critical system failures to coordinate cross-functional technical teams (SRE, Engineering, Security, Architecture, and Enterprise Technology).
Experiencing directing escalation workflows involving external service providers, hosting vendors, and shared services supporting after-hours coverage.
Tracking record of designing, staffing, and operating sustainable 24x7 coverage models, including evaluating and implementing follow-the-sun, dedicated overnight shifts, or hybrid staffing structures.
Having practical experience setting on-call policies - balancing primary and secondary rotation load, managing compensation or time off in lieu, standardizing shift handoffs, and actively mitigating on-call engineer burnout.
Planning and safeguarding operations during periods of elevated risk, including release windows, bank holidays, migrations, and seasonal transaction peaks
Establishing clear incident severity tiers with defined response and restoration time targets.
Having a history of embedding a blameless post-incident review (PIR) culture focused on systemic analysis, preventative remediation, and ongoing tracking of follow-up action items.
Demonstrating work in refining paging criteria, eliminating alert fatigue, reducing repeat pages, and maintaining high-quality, actionable operational runbooks.
Understanding systems for cross-training, operational documentation retention, and runbook updates to prevent institutional knowledge silos during live triage.
Experiencing directly briefing executive leadership and non-technical stakeholders during live outages regarding impact, remediation steps, and resolution ETAs
Adhering to strict notification frameworks for end users, institutional clients, and financial regulators during material disruptions.
Adhering to strict notification frameworks for end users, institutional clients, and financial regulators during material disruptions.
Collaborating directly with Security Operations and the CISO on complex incidents where security threats (e.g., breaches, configuration vulnerabilities) and operational service disruptions coincide
Ensuring centralized security logging, telemetry, and system visibility are readily accessible to accelerate investigation and resolution during an active threat.
Designing and executing proactive disaster-recovery drills, business continuity testing, failure-injection scenarios, and game-day simulations
Enforcing rigorous operational readiness assessments prior to production launches - verifying automated rollbacks, monitoring coverage, capacity, and runbooks are in place before services go live.
Tracking and presenting operational KPIs to senior leadership, specifically Availability, Time to Detect (TTD), Time to Restore (TTR), recurring incident patterns, and toil reduction metrics.

So are YOU our next Director, DevOps & Platform Engineering? You are if you…

Have 10+ years of progressive experience across Infrastructure, Site Reliability Engineering (SRE), Cloud Engineering, or Platform Engineering.
Have a 5+ years of experience leading and developing technical engineering teams.
Have a proven experience building and managing a 24x7 production operations or on-call function for business-critical systems.
Have hands-on experience running major-incident response and post-incident review (PIR) processes, including direct communication with executive stakeholders during active incidents.
Have deep practical knowledge of SRE frameworks, including defining and managing Service-Level Objectives (SLOs), Service-Level Indicators (SLIs), error budgets, availability targets, and capacity planning
Have deep experience designing and running production workloads in AWS or comparable public cloud environments.
Have strong proficiency with IaC and automation frameworks such as Terraform
Have a solid understanding of cloud networking, Identity and Access Management (IAM), secrets and certificate management, and platform security hardening

Sounds like you? Click below to apply!

At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence - not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.

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More about this job

Responsibilities

The Director of DevOps & Platform Engineering will lead 24x7 production operations, manage incident response, and coordinate cross-functional technical teams during critical system failures. They are responsible for designing sustainable coverage models, setting on-call policies, and presenting operational KPIs to executive leadership.

Requirements

Candidates must have 10+ years of progressive experience in infrastructure, SRE, or platform engineering, including 5+ years in a leadership role. Proven expertise in managing 24x7 production operations, AWS cloud environments, and incident response processes is required.

Skills

DevOps
Platform Engineering
Site Reliability Engineering
Incident Response
Cloud Engineering
AWS
Terraform
Infrastructure as Code
Cloud Networking
Identity and Access Management
Platform Security
Service-Level Objectives
Capacity Planning
Disaster Recovery
Leadership
Communication

Benefits

Health and wellbeing resources
Paid vacation
Personal days
Sick days
Competitive compensation
Career growth and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

DevOps
Platform Engineering
Site Reliability Engineering
SRE
Cloud Engineering
AWS
Terraform
Infrastructure as Code
IaC
Incident Response
Post-incident Review
PIR
SLO
SLI
Cloud Networking
IAM
Disaster Recovery
Business Continuity
Fintech
Production Operations
Automation
Security Hardening
KPI
Availability
TTR
TTD
Toil Reduction
Executive Leadership
Hybrid
Regulatory Compliance

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