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Added 50 mins ago
AT
GCP Data Engineer
Aarorn Technologies Inc
Toronto, ON
- $53 CAD / hour
- Contract
We are seeking a GCP Data Engineer with hands-on experience with Google Cloud Platform (GCP) services, particularly BigQuery, and be experienced in DBT for data transformation and modeling.…
Added 1 hour ago
AT
Cloud Automation & DevOps Engineer
Aarorn Technologies Inc
Toronto, ON
- $50 CAD / hour
- Contract
We are seeking a Cloud Automation & DevOps Engineer to design, automate, and support enterprise container platforms and CI/CD capabilities. The successful candidate will work with…
Added 1 hour ago
AT
Senior DevSecOps Engineer
Aarorn Technologies Inc
Toronto, ON
- $50 CAD / hour
- Contract
We are seeking a Senior Cloud Security & DevSecOps Engineer to design, secure, automate, and operate enterprise multi-cloud platforms. The role will embed security controls into…
Added 3 hours ago
X
Engineer - Payments Platform
Xero
Remote, Canada
- Full-time
- Remote
Supporting bill payments and broader incoming and outgoing money flows, with reliability, security and observability built in.
Added 3 hours ago
FH
Lead, Health Informatics
Fraser Health
Surrey, BC
- Full-time
The Virtual Infrastructure team at Fraser Health is looking for a Cloud Engineer to join our team. This role plans, designs, implements, and supports secure and reliable cloud solutions.…
Added 4 hours ago
HT
BI Platform Operations Engineer
Hirematic Talent Solutions
Toronto, ON
- $80 to $90 CAD / hour
- Contract
Job Title: Senior BI Platform Operations Engineer
Added 5 hours ago
Q
Machine Learning Framework, Complier & Performance Engineer
Qualcomm
Canada
- Full-time
…smarter, connected future for all. As a Qualcomm Machine Learning Engineer, you will create and implement machine learning techniques, frameworks, and tools that enable the efficient…
Added 5 hours ago
C
Principal Engineer - Android
COSMO
Remote, Canada
- $120,000 to $140,000 CAD / year
- Full-time
- Remote
Role Summary: We are looking for a Principal Engineer to set the technical direction for our Android platform and raise the engineering bar across the organization. As the most senior…
Added 5 hours ago
A
Senior Software Development Engineer in Test (Kubernetes)
Akamai
Canada
- $102,500 to $184,500 CAD / year
…faster. This involves simplifying their performance, reliability, security, and operational…
Added 6 hours ago
M
Customer Experience Engineer / M365
Microsoft
Toronto, ON
- Full-time
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized…
Added 6 hours ago
C
Software Developer
Cisco
Ottawa, ON · Kanata, Ontario
- Full-time
…members work closely across Cisco’s broader networking and security portfolios to shape the future of intent-based…
Added 7 hours ago
OT
Field Instrumentation Specialist
Ontario Transit Group - Ontario Line - Southern Civil, Stations & Tunnel
Toronto, ON
- Full-time
Professional Engineer (P.Eng.) designation in Ontario, or eligibility to obtain registration within one year.
Added 7 hours ago
EI
Assistant Superintendent
EBC Inc.
North Vancouver, BC
- Full-time
Coordinating with, directing, and monitoring the Field Engineer/Coordinator inspection activities of the subcontractors, suppliers and own forces;
Added 8 hours ago
VM
Sr Full Stack Engineer
Vivid Machines
Toronto, ON
- Full-time
Our vision at Vivid Machines is to revolutionize agricultural production to help solve food security globally. Our initial focus is on helping fruit and vegetable farmers improve the…
Added 8 hours ago
SR
Backend Engineer - Kotlin
Swim Recruiting
Vancouver, BC
- $75 to $95 CAD / hour
- Contract
As a result of growth our client is looking to hire a Kotlin software engineer to build and support its finance integration platform. You’ll work in an existing Kotlin codebase, connecting…
Added 8 hours ago
BF
(Junior) Data Engineer (12-Month Contract)
BC Financial Services Authority
Vancouver, BC
- $56,294 to $107,310 CAD / year
- Contract
We are recruiting for a temporary (Junior) Data Engineer role for 12 months within the British Columbia Financial Services Authority (BCFSA). Candidates applying through this competition…
Added 8 hours ago
PC
Cloud Infrastructure Engineer, Senior Associate
Pwc Canada
Ottawa, ON · Toronto, ON
- Full-time
Implement and enforce security best practices in cloud environments, including access management, data protection, and compliance with industry standards and regulations.
Added 8 hours ago
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Sr.Test Automation Engineer
Nokia
Ottawa, ON · Kanata, ON
- Full-time
We are seeking an experienced Sr. Test Automation Engineer to act as a functional manager in our team and drive quality assurance initiatives. The successful candidate will have a strong…
Added 8 hours ago
Software Engineer
Questrade Financial Group
Calgary, AB
The Software Engineer is responsible for designing, building, testing, and deploying features across the full software development lifecycle, on the front end (React Native, ReactJS), the…
Added 9 hours ago
AI
Python Developer
Apptoza Inc.
Toronto, ON
- Full-time
Job Title: Forward Deployed Engineer (Python/Pyspark Developer)
Added 9 hours ago
RI
Senior Forward Deployed Engineer - Java/ Python | Capital Markets
Rose International
Mississauga, ON
- Full-time
…Developer transitioning into a customer-facing, Forward Deployed Engineer (FDE)-style delivery…
Added 9 hours ago
ES
GEN AI Developer
Epsilon Solutions Ltd.
Mississauga, ON
- Contract
Reverse engineer application codebases (Python, Java, Angular, Mule) to auto-generate:
Added 9 hours ago
RI
Senior Software Development Engineer in Test (SDET)
Rose International
Mississauga, ON
- Full-time
Certified Software Test Architect / ISTQB Advanced Level (Test Automation Engineer / Technical Test Analyst).
Added 9 hours ago
JG
Data AI Engineer
J&M Group
Markham, ON
- Full-time
Added 9 hours ago
4th Class Stationary Engineer, Data Centre Operations
Bell
Merritt, BC
We are seeking a 4th Class Stationary Engineer to support the safe, reliable, and continuous operation of a mission-critical Data Centre. This hands-on role is responsible for monitoring…

Questrade Financial Group

Director, DevOps & Platform Engineering

AB, Canada
Vancouver, BC, Canada
MB, Canada
ON, Canada

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and secure.

At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work.

Join our diverse, inclusive, and hybrid workplace to unleash your creativity and nurture your curiosity without limits. If you share this sense of infinite possibility, come shape your future at QFG.

What’s in it for you as an employee of QFG?

Health & wellbeing resources and programs
Paid vacation, personal, and sick days for work-life balance
Competitive compensation and benefits packages
Work-life balance in a hybrid environment with at least 3 days in office
Career growth and development opportunities
Opportunities to contribute to community causes
Work with diverse team members in an inclusive and collaborative environment

This job posting is for an existing vacancy

We’re looking for our next Director, DevOps & Platform Engineering. Could It Be You?

The role requires a leader with proven experience running 24x7 production operations and incident response for critical systems in regulated or high-availability environments. The candidate must have hands-on experience serving as the senior operational escalation point, leading major-incident triage, orchestrating cross-functional responses, and managing executive, customer, and regulatory communications.

Need more details? Keep reading…

In this role, responsibilities include but are not limited to:

Demonstrating readiness and history of serving as the designated 24x7 executive escalation contact for high-severity platform outages and production incidents
Having a proven ability to step in as the senior incident commander during critical system failures to coordinate cross-functional technical teams (SRE, Engineering, Security, Architecture, and Enterprise Technology).
Experiencing directing escalation workflows involving external service providers, hosting vendors, and shared services supporting after-hours coverage.
Tracking record of designing, staffing, and operating sustainable 24x7 coverage models, including evaluating and implementing follow-the-sun, dedicated overnight shifts, or hybrid staffing structures.
Having practical experience setting on-call policies - balancing primary and secondary rotation load, managing compensation or time off in lieu, standardizing shift handoffs, and actively mitigating on-call engineer burnout.
Planning and safeguarding operations during periods of elevated risk, including release windows, bank holidays, migrations, and seasonal transaction peaks
Establishing clear incident severity tiers with defined response and restoration time targets.
Having a history of embedding a blameless post-incident review (PIR) culture focused on systemic analysis, preventative remediation, and ongoing tracking of follow-up action items.
Demonstrating work in refining paging criteria, eliminating alert fatigue, reducing repeat pages, and maintaining high-quality, actionable operational runbooks.
Understanding systems for cross-training, operational documentation retention, and runbook updates to prevent institutional knowledge silos during live triage.
Experiencing directly briefing executive leadership and non-technical stakeholders during live outages regarding impact, remediation steps, and resolution ETAs
Adhering to strict notification frameworks for end users, institutional clients, and financial regulators during material disruptions.
Adhering to strict notification frameworks for end users, institutional clients, and financial regulators during material disruptions.
Collaborating directly with Security Operations and the CISO on complex incidents where security threats (e.g., breaches, configuration vulnerabilities) and operational service disruptions coincide
Ensuring centralized security logging, telemetry, and system visibility are readily accessible to accelerate investigation and resolution during an active threat.
Designing and executing proactive disaster-recovery drills, business continuity testing, failure-injection scenarios, and game-day simulations
Enforcing rigorous operational readiness assessments prior to production launches - verifying automated rollbacks, monitoring coverage, capacity, and runbooks are in place before services go live.
Tracking and presenting operational KPIs to senior leadership, specifically Availability, Time to Detect (TTD), Time to Restore (TTR), recurring incident patterns, and toil reduction metrics.

So are YOU our next Director, DevOps & Platform Engineering? You are if you…

Have 10+ years of progressive experience across Infrastructure, Site Reliability Engineering (SRE), Cloud Engineering, or Platform Engineering.
Have a 5+ years of experience leading and developing technical engineering teams.
Have a proven experience building and managing a 24x7 production operations or on-call function for business-critical systems.
Have hands-on experience running major-incident response and post-incident review (PIR) processes, including direct communication with executive stakeholders during active incidents.
Have deep practical knowledge of SRE frameworks, including defining and managing Service-Level Objectives (SLOs), Service-Level Indicators (SLIs), error budgets, availability targets, and capacity planning
Have deep experience designing and running production workloads in AWS or comparable public cloud environments.
Have strong proficiency with IaC and automation frameworks such as Terraform
Have a solid understanding of cloud networking, Identity and Access Management (IAM), secrets and certificate management, and platform security hardening

Sounds like you? Click below to apply!

At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence - not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.

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More about this job

Responsibilities

The Director of DevOps & Platform Engineering will lead 24x7 production operations, manage incident response, and coordinate cross-functional technical teams during critical system failures. They are responsible for designing sustainable coverage models, setting on-call policies, and presenting operational KPIs to executive leadership.

Requirements

Candidates must have 10+ years of progressive experience in infrastructure, SRE, or platform engineering, including 5+ years in a leadership role. Proven expertise in managing 24x7 production operations, AWS cloud environments, and incident response processes is required.

Skills

DevOps
Platform Engineering
Site Reliability Engineering
Incident Response
Cloud Engineering
AWS
Terraform
Infrastructure as Code
Cloud Networking
Identity and Access Management
Platform Security
Service-Level Objectives
Capacity Planning
Disaster Recovery
Leadership
Communication

Benefits

Health and wellbeing resources
Paid vacation
Personal days
Sick days
Competitive compensation
Career growth and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

DevOps
Platform Engineering
Site Reliability Engineering
SRE
Cloud Engineering
AWS
Terraform
Infrastructure as Code
IaC
Incident Response
Post-incident Review
PIR
SLO
SLI
Cloud Networking
IAM
Disaster Recovery
Business Continuity
Fintech
Production Operations
Automation
Security Hardening
KPI
Availability
TTR
TTD
Toil Reduction
Executive Leadership
Hybrid
Regulatory Compliance

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