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Added 8 mins ago
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Integration Platform Manager
TALTEK | TALENT in TECHNOLOGY
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are looking for an Integration Platform Manager for one of our clients in Montreal area. Reporting to the Director, Integration Services, the Integration Platform Manager is responsible…
Added 8 mins ago
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AI Platform - B2B Sales Manager
TP
Toronto, ON
- Full-time
…business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around…
Added 8 mins ago
MT
Clinical Manager, Youth Mental Health
MediFlex Talent Solutions
Belleville, ON
- Full-time
…use and housing needs. You report straight to the Executive Director, sit on a leadership team of four, and have a clinical consultant beside you carrying clinical supervision so you can…
Added 8 mins ago
MF
Casework Coordinator & Social Worker
Muslim Food Bank and Community Services
Calgary, AB
- Part-time
Reports To: Manager, ASPIRE Program / Director, ASPIRE Program
Added 8 mins ago
UO
Bioinformatics Specialist
University of British Columbia
Vancouver, BC · PHSA | BC Children's Hospital Research Institute - North Block (BCRI CMMT) (BCHRIN)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
…members. We require a bioinformatician to take on a dual service/development role of the BCCHR Bioinformatics Core (the…
Added 8 mins ago
Specialist, Talent Management
Payments Canada
Ottawa, ON · Toronto, ON
With our people in mind, we have created a culture that fosters authenticity, collaboration, innovation and development. We empower one another, make meaningful contributions that not only…
Added 8 mins ago
TS
Residential Support Worker
The Salvation Army Canada and Bermuda Territory
Winnipeg, MB · Community Ventures - Community Residence
- Part-time
Communicate necessary information, observations and concerns with the Director.
Added 8 mins ago
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Resident Care Attendant Casual-Brandt's Creek Mews
AgeCare
Kelowna, BC · AgeCare Brandt’s Creek Mews
- Part-time
The Resident Care Attendant reporting to the Director of Care and/or Resident Care Manager ensures and supports the collaboration and evaluation of the resident care services in accordance…
Added 23 mins ago
BF
Senior Manager, Digital and Customer Applications
BC Ferries
BC · British Columbia, Canada
- Full-time
…exploring sailing schedules and booking a trip online to accessing services at our terminals and onboard our vessels, digital applications play an essential role in how people plan,…
Added 38 mins ago
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Coupa Administrator/Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $50 to $60 CAD / hour
- Contract
Added 38 mins ago
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Maintenance Manager
COGIR Real Estate
Calgary, AB
- Full-time
Are you ready to roll up your sleeves and jump in with both feet? Is facilities management and building services your passion? Does motivating a team and delivering superior customer…
Added 38 mins ago
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IDEA Specialist, Office of I-IDEAS - Temporary Full-Time (1.0)
CHEO
Ottawa, ON
- $49.02 to $57.65 CAD / hour
- Full-time
…implementation of CHEO’s Accessibility Plan and French Language Services Improvement Plan, develop a Black Health Plan, consult with a broad range of contributors and partners to ensure…
Added 38 mins ago
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Section Manager, Software Design Engineering
Kinectrics
Toronto, ON
- Full-time
Kinectrics is a wholly owned subsidiary of BWX Technologies focused on providing life cycle management services in the energy and utility sector. We develop innovative solutions for the…
Added 38 mins ago
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Coordinator, Maintenance & Projects
Niagara Parks Commission
Niagara Falls, ON
- Full-time
Assist the Senior Director with the development of both the capital and equipment Facility Maintenance budget and in preparing work and equipment specifications for tendering and/or request…
Added 38 mins ago
RH
Community Disability Worker, Full Time Day Hours - Sherwood Park
Robin Hood Association
Sherwood Park, AB
- $17.44 to $21.56 CAD / hour
- Full-time
Assist, support and encourage individuals to achieve their personal goals through the development of basic living and related skills, with a view to enhancing the individual’s confidence,…
Added 38 mins ago
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Sales Development Representative
Aerotek
Calgary, AB
- Other
…95% of Fortune 500 companies and specialize in staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and…
Added 38 mins ago
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Human Resources Director- Hybrid- Construction Sector
OpTalent
Toronto, ON · Etobicoke (Islington Avenue), Ontario
- Full-time
The HR Director leads the Human Resources function, ensuring people strategies align with mform’s business objectives and support its continued growth. The role provides strategic…
Added 38 mins ago
Global Mobility Coordinator
University of Toronto
Toronto, ON
Working with a dynamic team and under the general direction of the Director, Community Engagement & International Student Experience, you will be dedicated to the enrichment of the…
Added 53 mins ago
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Supervisor, Proposals
Fasken
Ottawa, ON · Toronto, ON
- Full-time
Knowledge of professional services marketing and business development practices.
Added 53 mins ago
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SAP AI Orchestration Developer
Talan
Toronto, ON · Montreal, Québec
- $140,000 to $200,000 CAD / year
- Full-time
…built on advanced models, and an applied research, experimental development, and innovation…
Added 53 mins ago
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SAP BTP Full-Stack and Integration Developer
Talan
Toronto, ON · Montreal, Québec
- $135,000 to $175,000 CAD / year
- Full-time
Reporting to the Principal Director, SAP Innovation and IP and the Vice President, Delivery for engagement assignment, the SAP BTP Full-Stack and Integration Developer builds the services,…
Added 53 mins ago
CO
Temporary Planning Clerk - 12 Month Contract
County of Grande Prairie No. 1
Clairmont, AB
- Full-time
Under the direction of the Director, Land and Development Services, the Planning Clerk role is a paraprofessional role analogous to a technician that devotes a significant amount of time to…
Added 1 hour ago
UC
Boarding Registered Nurse, Upper School
Upper Canada College
Toronto, ON
- $66,746 to $87,604 CAD / year
- Full-time
Collaborate with the Director, Student Health Services to ensure coverage of both health centres and efficient communication of all Care Plans to administration and necessary faculty,…
Added 1 hour ago
T
SAP BTP Full-Stack and Integration Developer
Talan
Toronto, ON
- $135,000 to $175,000 CAD / year
- Full-time
Reporting to the Principal Director, SAP Innovation and IP and the Vice President, Delivery for engagement assignment, the SAP BTP Full-Stack and Integration Developer builds the services,…
Added 1 hour ago
RC
Licensed Practical Nurse AL - LPN
Retirement Concepts
Nanaimo, BC
- $32.84 to $44.96 CAD / hour
- Temporary
…other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moment that matter to our…

Questrade Financial Group

Director, DevOps & Platform Engineering

AB, Canada
Vancouver, BC, Canada
MB, Canada
ON, Canada

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and secure.

At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work.

Join our diverse, inclusive, and hybrid workplace to unleash your creativity and nurture your curiosity without limits. If you share this sense of infinite possibility, come shape your future at QFG.

What’s in it for you as an employee of QFG?

Health & wellbeing resources and programs
Paid vacation, personal, and sick days for work-life balance
Competitive compensation and benefits packages
Work-life balance in a hybrid environment with at least 3 days in office
Career growth and development opportunities
Opportunities to contribute to community causes
Work with diverse team members in an inclusive and collaborative environment

This job posting is for an existing vacancy

We’re looking for our next Director, DevOps & Platform Engineering. Could It Be You?

The role requires a leader with proven experience running 24x7 production operations and incident response for critical systems in regulated or high-availability environments. The candidate must have hands-on experience serving as the senior operational escalation point, leading major-incident triage, orchestrating cross-functional responses, and managing executive, customer, and regulatory communications.

Need more details? Keep reading…

In this role, responsibilities include but are not limited to:

Demonstrating readiness and history of serving as the designated 24x7 executive escalation contact for high-severity platform outages and production incidents
Having a proven ability to step in as the senior incident commander during critical system failures to coordinate cross-functional technical teams (SRE, Engineering, Security, Architecture, and Enterprise Technology).
Experiencing directing escalation workflows involving external service providers, hosting vendors, and shared services supporting after-hours coverage.
Tracking record of designing, staffing, and operating sustainable 24x7 coverage models, including evaluating and implementing follow-the-sun, dedicated overnight shifts, or hybrid staffing structures.
Having practical experience setting on-call policies - balancing primary and secondary rotation load, managing compensation or time off in lieu, standardizing shift handoffs, and actively mitigating on-call engineer burnout.
Planning and safeguarding operations during periods of elevated risk, including release windows, bank holidays, migrations, and seasonal transaction peaks
Establishing clear incident severity tiers with defined response and restoration time targets.
Having a history of embedding a blameless post-incident review (PIR) culture focused on systemic analysis, preventative remediation, and ongoing tracking of follow-up action items.
Demonstrating work in refining paging criteria, eliminating alert fatigue, reducing repeat pages, and maintaining high-quality, actionable operational runbooks.
Understanding systems for cross-training, operational documentation retention, and runbook updates to prevent institutional knowledge silos during live triage.
Experiencing directly briefing executive leadership and non-technical stakeholders during live outages regarding impact, remediation steps, and resolution ETAs
Adhering to strict notification frameworks for end users, institutional clients, and financial regulators during material disruptions.
Adhering to strict notification frameworks for end users, institutional clients, and financial regulators during material disruptions.
Collaborating directly with Security Operations and the CISO on complex incidents where security threats (e.g., breaches, configuration vulnerabilities) and operational service disruptions coincide
Ensuring centralized security logging, telemetry, and system visibility are readily accessible to accelerate investigation and resolution during an active threat.
Designing and executing proactive disaster-recovery drills, business continuity testing, failure-injection scenarios, and game-day simulations
Enforcing rigorous operational readiness assessments prior to production launches - verifying automated rollbacks, monitoring coverage, capacity, and runbooks are in place before services go live.
Tracking and presenting operational KPIs to senior leadership, specifically Availability, Time to Detect (TTD), Time to Restore (TTR), recurring incident patterns, and toil reduction metrics.

So are YOU our next Director, DevOps & Platform Engineering? You are if you…

Have 10+ years of progressive experience across Infrastructure, Site Reliability Engineering (SRE), Cloud Engineering, or Platform Engineering.
Have a 5+ years of experience leading and developing technical engineering teams.
Have a proven experience building and managing a 24x7 production operations or on-call function for business-critical systems.
Have hands-on experience running major-incident response and post-incident review (PIR) processes, including direct communication with executive stakeholders during active incidents.
Have deep practical knowledge of SRE frameworks, including defining and managing Service-Level Objectives (SLOs), Service-Level Indicators (SLIs), error budgets, availability targets, and capacity planning
Have deep experience designing and running production workloads in AWS or comparable public cloud environments.
Have strong proficiency with IaC and automation frameworks such as Terraform
Have a solid understanding of cloud networking, Identity and Access Management (IAM), secrets and certificate management, and platform security hardening

Sounds like you? Click below to apply!

At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence - not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.

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More about this job

Responsibilities

The Director of DevOps & Platform Engineering will lead 24x7 production operations, manage incident response, and coordinate cross-functional technical teams during critical system failures. They are responsible for designing sustainable coverage models, setting on-call policies, and presenting operational KPIs to executive leadership.

Requirements

Candidates must have 10+ years of progressive experience in infrastructure, SRE, or platform engineering, including 5+ years in a leadership role. Proven expertise in managing 24x7 production operations, AWS cloud environments, and incident response processes is required.

Skills

DevOps
Platform Engineering
Site Reliability Engineering
Incident Response
Cloud Engineering
AWS
Terraform
Infrastructure as Code
Cloud Networking
Identity and Access Management
Platform Security
Service-Level Objectives
Capacity Planning
Disaster Recovery
Leadership
Communication

Benefits

Health and wellbeing resources
Paid vacation
Personal days
Sick days
Competitive compensation
Career growth and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

DevOps
Platform Engineering
Site Reliability Engineering
SRE
Cloud Engineering
AWS
Terraform
Infrastructure as Code
IaC
Incident Response
Post-incident Review
PIR
SLO
SLI
Cloud Networking
IAM
Disaster Recovery
Business Continuity
Fintech
Production Operations
Automation
Security Hardening
KPI
Availability
TTR
TTD
Toil Reduction
Executive Leadership
Hybrid
Regulatory Compliance

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