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Added 6 mins ago
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Senior Director, Data Architecture
RBC
Toronto, ON
- Full-time
The Senior Director, Data Architecture simplifies and unifies RBC's data architecture across the full lifecycle: manufacturing, distribution, discovery, consumption and governance. They own…
Added 6 mins ago
RI
Quality Assurance Manager
Richardson International
Barrhead, AB
- Full-time
We currently have an opportunity for a Quality Assurance Manager at our Barrhead, AB location. Reporting to the Director of Operations, Richardson Oilseed Products, the Quality Assurance…
Added 6 mins ago
UF
Program Manager (RECE)
Umbrella Family and Child Centres of Hamilton
Hamilton, ON
- Full-time
Reporting to the Director of Childcare Programs, the Program Manager will provide operational, pedagogical, and people leadership across multiple child care locations. This role requires a…
Added 6 mins ago
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Project Manager II, Consulting
Worley
Calgary, AB
- Full-time
The Project Manager, reporting to the Director, Business Operations & Execution, is responsible for leading and delivering digital projects across Canada, the US, and LATAM. These projects…
Added 6 mins ago
SL
Manager, Expense Management
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Reporting to the Director, Expense Management and working closely with all members of the RA&S Expense Management team, this position requires a proactive, self-motivated and detail…
Added 6 mins ago
QM
Adjoint au contrôleur - Est de Montréal - 80 k$ à 90 k$ + prime / Assistant Controller
Quantum Management Services Ltd.
Montreal, QC
- $80,000 to $90,000 CAD / year
- Full-time
Our client is seeking a hands-on Assistant Controller to oversee day-to-day accounting operations and support financial reporting, month-end and year-end closing, and audit requirements.…
Added 21 mins ago
Senior Project Director, Defence Buildings
WSP
Vancouver, BC
Lead the delivery of secure, high-complexity infrastructure that supports Canada's defence and public-sector operations. As Senior Project Director, Defence Infrastructure, you will provide…
Added 21 mins ago
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SENIOR ADVISOR, BUSINESS STRATEGY IMPLEMENTATION - Montréal, Toronto, Calgary or Vancouver
BDC
Montreal, QC
- Full-time
…clear, measurable actions. Working closely with the Regional Director, Managing Directors, and frontline leadership teams, you will support strategic planning and implementation, monitor…
Added 21 mins ago
Senior Audit Manager, Compliance Audit
Scotiabank
Toronto, ON
…enterprise-wide, independent, and objective assurance over the design and operations of the Bank’s internal controls, risk management and governance processes. We are professionals who…
Added 21 mins ago
Audit Manager, Global Compliance Audit
Scotiabank
Toronto, ON
…mitigate regulatory risk. Accountable for assisting the VP and Director in the design and execution of the Annual Audit Strategy / Plan and audit programs covering Compliance Functions and…
Added 21 mins ago
FT
Immersive Technology Specialist (3 positions)
Fanshawe Toronto@ILAC
London, ON
- Full-time
…performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience. Confirmation of hybrid work options available to…
Added 21 mins ago
Sales Planning & Strategy Manager
Riverside Natural Foods Ltd.
Toronto, ON
Builds 3 Year strategy plans for assigned areas of the Canadian business with Director and translates strategies into annual commercial priorities and plans.
Added 21 mins ago
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Director Of Construction Operations
canadahires.com
Kitchener, ON
- Full-time
Canadahires is conducting a confidential search for an experienced Director of Construction Operations on behalf of an established and growing construction and building company in…
Added 21 mins ago
CO
Eco Camp at Chimo Director – Recreation
City of Markham
Markham, ON
- Internship
…socialize and build self-esteem. Accountable for day-to-day operations under the guidance of the Community Program Supervisor and/or Community Program Coordinator, ensuring camp activities…
Added 21 mins ago
WI
Senior Project Director, Defence Buildings
WSP in Canada
Victoria, BC
- Full-time
Lead the delivery of secure, high-complexity infrastructure that supports Canada's defence and public-sector operations. As Senior Project Director, Defence Infrastructure, you will provide…
Added 21 mins ago
WI
Senior Project Director, Defence Buildings
WSP in Canada
Vancouver, BC
- Full-time
Lead the delivery of secure, high-complexity infrastructure that supports Canada's defence and public-sector operations. As Senior Project Director, Defence Infrastructure, you will provide…
Added 21 mins ago
ER
Director of Operations
Entourage Ressources Humaines - Entourage Human Resources
QC · South Shore, QC
- Full-time
Our client, a manufacturing company, is seeking a Director of Operations to oversee its production activities and ensure the achievement of delivery, quality, productivity, and cost…
Added 21 mins ago
WI
Senior Project Director, Defence Buildings
WSP in Canada
Calgary, AB
- Full-time
Lead the delivery of secure, high-complexity infrastructure that supports Canada's defence and public-sector operations. As Senior Project Director, Defence Infrastructure, you will provide…
Added 21 mins ago
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Senior Director Finance
HRXconnect
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Senior Director, Finance Help build Canada's next global success story.
Added 21 mins ago
WI
Senior Project Director, Defence Buildings
WSP in Canada
AB · Edmonton, AB
- Full-time
Lead the delivery of secure, high-complexity infrastructure that supports Canada's defence and public-sector operations. As Senior Project Director, Defence Infrastructure, you will provide…
Added 37 mins ago
T
Senior Data Engineer
Taiv
Winnipeg, MB
- Full-time
This is a senior individual contributor role with real ownership from day one. You'll report to our Director of Software, Growth & Operations and work across every engineering team. The…
Added 37 mins ago
P+
Director of Engineering
Pivot + Edge
Ottawa, ON
- Full-time
Frequentis Canada is seeking a Director of Engineering to lead the software engineering function and shape its long-term direction. As a senior leader, you will establish the engineering…
Added 37 mins ago
A
System Administrator
AccorHotel
Toronto, ON
- Full-time
Reports to the Regional Director, IT, Central Canada and participates as a member of the Regional Technology Services team.
Added 37 mins ago
E
Program Manager
Equus
Bath, ON · Loyalist Township/Bath, Ontario
- $32.5 CAD / hour
- Full-time
The Program Manager reports to the Project Director for a given region and provides leadership through planning, implementing, coordinating, and evaluating Agilec sites/projects to ensure…
Added 37 mins ago
M
Director, Portfolio Operations & Performance
Marcon
Vancouver, BC
- $165,000 to $180,000 CAD / year
- Full-time
Marcon is seeking a Director, Portfolio Operations & Performance to strengthen the performance of our existing income-producing property portfolio while building the operating platform…

Questrade Financial Group

Director, DevOps & Platform Engineering

AB, Canada
Vancouver, BC, Canada
MB, Canada
ON, Canada

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and secure.

At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work.

Join our diverse, inclusive, and hybrid workplace to unleash your creativity and nurture your curiosity without limits. If you share this sense of infinite possibility, come shape your future at QFG.

What’s in it for you as an employee of QFG?

Health & wellbeing resources and programs
Paid vacation, personal, and sick days for work-life balance
Competitive compensation and benefits packages
Work-life balance in a hybrid environment with at least 3 days in office
Career growth and development opportunities
Opportunities to contribute to community causes
Work with diverse team members in an inclusive and collaborative environment

This job posting is for an existing vacancy

We’re looking for our next Director, DevOps & Platform Engineering. Could It Be You?

The role requires a leader with proven experience running 24x7 production operations and incident response for critical systems in regulated or high-availability environments. The candidate must have hands-on experience serving as the senior operational escalation point, leading major-incident triage, orchestrating cross-functional responses, and managing executive, customer, and regulatory communications.

Need more details? Keep reading…

In this role, responsibilities include but are not limited to:

Demonstrating readiness and history of serving as the designated 24x7 executive escalation contact for high-severity platform outages and production incidents
Having a proven ability to step in as the senior incident commander during critical system failures to coordinate cross-functional technical teams (SRE, Engineering, Security, Architecture, and Enterprise Technology).
Experiencing directing escalation workflows involving external service providers, hosting vendors, and shared services supporting after-hours coverage.
Tracking record of designing, staffing, and operating sustainable 24x7 coverage models, including evaluating and implementing follow-the-sun, dedicated overnight shifts, or hybrid staffing structures.
Having practical experience setting on-call policies - balancing primary and secondary rotation load, managing compensation or time off in lieu, standardizing shift handoffs, and actively mitigating on-call engineer burnout.
Planning and safeguarding operations during periods of elevated risk, including release windows, bank holidays, migrations, and seasonal transaction peaks
Establishing clear incident severity tiers with defined response and restoration time targets.
Having a history of embedding a blameless post-incident review (PIR) culture focused on systemic analysis, preventative remediation, and ongoing tracking of follow-up action items.
Demonstrating work in refining paging criteria, eliminating alert fatigue, reducing repeat pages, and maintaining high-quality, actionable operational runbooks.
Understanding systems for cross-training, operational documentation retention, and runbook updates to prevent institutional knowledge silos during live triage.
Experiencing directly briefing executive leadership and non-technical stakeholders during live outages regarding impact, remediation steps, and resolution ETAs
Adhering to strict notification frameworks for end users, institutional clients, and financial regulators during material disruptions.
Adhering to strict notification frameworks for end users, institutional clients, and financial regulators during material disruptions.
Collaborating directly with Security Operations and the CISO on complex incidents where security threats (e.g., breaches, configuration vulnerabilities) and operational service disruptions coincide
Ensuring centralized security logging, telemetry, and system visibility are readily accessible to accelerate investigation and resolution during an active threat.
Designing and executing proactive disaster-recovery drills, business continuity testing, failure-injection scenarios, and game-day simulations
Enforcing rigorous operational readiness assessments prior to production launches - verifying automated rollbacks, monitoring coverage, capacity, and runbooks are in place before services go live.
Tracking and presenting operational KPIs to senior leadership, specifically Availability, Time to Detect (TTD), Time to Restore (TTR), recurring incident patterns, and toil reduction metrics.

So are YOU our next Director, DevOps & Platform Engineering? You are if you…

Have 10+ years of progressive experience across Infrastructure, Site Reliability Engineering (SRE), Cloud Engineering, or Platform Engineering.
Have a 5+ years of experience leading and developing technical engineering teams.
Have a proven experience building and managing a 24x7 production operations or on-call function for business-critical systems.
Have hands-on experience running major-incident response and post-incident review (PIR) processes, including direct communication with executive stakeholders during active incidents.
Have deep practical knowledge of SRE frameworks, including defining and managing Service-Level Objectives (SLOs), Service-Level Indicators (SLIs), error budgets, availability targets, and capacity planning
Have deep experience designing and running production workloads in AWS or comparable public cloud environments.
Have strong proficiency with IaC and automation frameworks such as Terraform
Have a solid understanding of cloud networking, Identity and Access Management (IAM), secrets and certificate management, and platform security hardening

Sounds like you? Click below to apply!

At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence - not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.

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More about this job

Responsibilities

The Director of DevOps & Platform Engineering will lead 24x7 production operations, manage incident response, and coordinate cross-functional technical teams during critical system failures. They are responsible for designing sustainable coverage models, setting on-call policies, and presenting operational KPIs to executive leadership.

Requirements

Candidates must have 10+ years of progressive experience in infrastructure, SRE, or platform engineering, including 5+ years in a leadership role. Proven expertise in managing 24x7 production operations, AWS cloud environments, and incident response processes is required.

Skills

DevOps
Platform Engineering
Site Reliability Engineering
Incident Response
Cloud Engineering
AWS
Terraform
Infrastructure as Code
Cloud Networking
Identity and Access Management
Platform Security
Service-Level Objectives
Capacity Planning
Disaster Recovery
Leadership
Communication

Benefits

Health and wellbeing resources
Paid vacation
Personal days
Sick days
Competitive compensation
Career growth and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

DevOps
Platform Engineering
Site Reliability Engineering
SRE
Cloud Engineering
AWS
Terraform
Infrastructure as Code
IaC
Incident Response
Post-incident Review
PIR
SLO
SLI
Cloud Networking
IAM
Disaster Recovery
Business Continuity
Fintech
Production Operations
Automation
Security Hardening
KPI
Availability
TTR
TTD
Toil Reduction
Executive Leadership
Hybrid
Regulatory Compliance

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