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Added 26 mins ago
MM
Senior Forward Deployed Engineer
Mitchell Martin Inc.
Mississauga, ON
- $73 to $78 CAD / hour
- Other
Senior Forward Deployed Engineer -Mississauga, ON Hybrid - Contract -$73.00-$78.00 per Hr
Added 26 mins ago
RD
Full Stack Engineer
Randstad Digital
Toronto, ON
- Contract
Added 27 mins ago
T
Senior Consultant, ML/AI Engineer, Data & AI
Toast
Vancouver, BC
- $77,000 to $102,000 USD / year
- Full-time
…presence and thousands of professionals across the country, for a Senior Consultant, ML/AI Engineer to join its Data & AI practice in Vancouver. The firm helps some of Canada’s largest…
Added 27 mins ago
MM
Senior Forward Deployed Engineer
Mitchell Martin Inc.
Mississauga, ON
- $62 to $67 CAD / hour
- Other
Senior Forward Deployed Engineer - Mississauga,ON Hybrid - Contract - $62.00-$67.00 Per Hr
Added 27 mins ago
Environmental Engineer or Scientist
GHD Group Pty Ltd
Edmonton, AB
We are currently seeking an Intermediate Environmental Engineer/Scientist to join our team in our Edmonton, Calgary, or Vancouver office.
Added 27 mins ago
Development Manager
DSV
Milton, ON
The Manager of Solutions will be responsible for ongoing education, training and development of Senior Solutions Engineer and Solutions Engineer positions.
Added 42 mins ago
Senior Network Development Engineer
NetBrain
Toronto, ON
We are looking for a Senior Network Development Engineer to own the engineering behind the correctness, coverage, and reliability of these resources. This role will design and build the…
Added 56 mins ago
AW
Data Analyst III
Agilus Work Solutions
Calgary, AB
- Contract
As a Senior Advisor Analytics, you are a highly skilled professional responsible for translating operational and financial data into insights that directly influence pipeline performance,…
Added 56 mins ago
Principal Product Manager - Billing & Platform
Constant Contact
ON
…years. You bring clarity to ambiguous problems. You can guide senior stakeholders toward the right sequence and keep their trust along the…
Added 56 mins ago
Unified Customer Experience - Senior Software Engineer
Questrade Financial Group
Calgary, AB
We’re looking for our next Software Engineer. Could It Be You?
Added 1 hour ago
PG
AWS SageMaker Engineer
Pacer Group
Toronto, ON
- $50 to $53 CAD / hour
- Contract
Job Title: Senior AWS SageMaker / MLOps Engineer
Added 1 hour ago
C
Senior IT Infrastructure Engineer
Cytel
Canada
- Full-time
We are seeking a highly skilled and experienced Senior Azure Engineer to join our cloud engineering team. This role is for a hands-on technical contributor who will design, implement,…
Added 1 hour ago
MM
Senior Software Development Engineer
Mitchell Martin Inc.
Mississauga, ON
- $68 to $78 CAD / hour
- Other
Senior Software Development Engineer - Hybrid - Contract -$68.00-$78.00 Per Hr
Added 1 hour ago
W
Senior Electrical Engineer
Worley
Vancouver, BC
- Full-time
We are currently recruiting for a Lead Electrical Engineer. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Vancouver, British Columbia.
Added 1 hour ago
FR
Lead Software Engineer, Full-Stack Applications - AI Fluent
Fitch Ratings
Toronto, ON
- $180,000 to $220,000 CAD / year
- Full-time
Lead Software Engineer, Full-Stack Applications – AI Fluent
Added 1 hour ago
E
Capital Asset Manager (Alberta)
Extendicare
Airdrie, AB · Extendicare Inc (Steeles Ave.)
- Full-time
Reporting to the Senior Director, Asset Manager, the Capital Asset Manager will oversee capital projects, capital budgets, renovations, and expansions for a portfolio of long-term care…
Added 1 hour ago
System Architect - Krembil Centre for Neuroinformatics
CAMH
Toronto, ON
5+ years of senior-level experience in solution, cloud, or systems architecture for medium/large enterprise or data platforms
Added 1 hour ago
T
Senior Product Engineer
TestFactors
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…automatically against their SuccessFactors tenants. We are hiring an engineer who owns outcomes, not tickets. You'll take a product area, learn the customer problem behind it, and carry it…
Added 2 hours ago
RI
Senior Full Stack Engineer - Java / AI
Rose International
Mississauga, ON
- Full-time
Join a dynamic Front Office Technology team as a Senior Software Engineer (Java / AI), helping build the future of financial technology.
Added 2 hours ago
PE
Senior Distribution Engineer
Phasor Engineering Inc
Remote, Canada
- $120,000 to $150,000 CAD / year
- Full-time
- Remote
We're looking for an experienced Senior Distribution Engineer to join our engineering team.
Added 2 hours ago
T
Senior Data Engineer
Taiv
Winnipeg, MB
- Full-time
We are looking for a Senior Data Engineer to join our growing team!
Added 2 hours ago
M
Senior Advisor Analytics
Manpower
Calgary, AB
- Contract
As a Senior Advisor Analytics, you are a highly skilled professional responsible for translating operational and financial data into insights that directly influence pipeline performance,…
Added 2 hours ago
V
Mobile Engineer
VySystems
Canada
- Full-time
Elevate engineering quality through code reviews, architecture reviews, and mentoring senior engineers.
Added 2 hours ago
L
Applied AI Engineer
Luxoft
Canada
- Full-time
Mid-to-senior software engineer who has shipped LLM-based features or agents to production, not only prototypes
Added 2 hours ago
F
Senior Quality Assurance Engineer
FireFlink
Toronto, ON
- Full-time
The QA Engineer III will be responsible for leading and executing functional quality assurance activities for complex banking and financial applications. The role requires strong hands-on…

Questrade Financial Group

Director, DevOps & Platform Engineering

AB, Canada
Vancouver, BC, Canada
MB, Canada
ON, Canada

Apply About employer

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and secure.

At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work.

Join our diverse, inclusive, and hybrid workplace to unleash your creativity and nurture your curiosity without limits. If you share this sense of infinite possibility, come shape your future at QFG.

What’s in it for you as an employee of QFG?

Health & wellbeing resources and programs
Paid vacation, personal, and sick days for work-life balance
Competitive compensation and benefits packages
Work-life balance in a hybrid environment with at least 3 days in office
Career growth and development opportunities
Opportunities to contribute to community causes
Work with diverse team members in an inclusive and collaborative environment

This job posting is for an existing vacancy

We’re looking for our next Director, DevOps & Platform Engineering. Could It Be You?

The role requires a leader with proven experience running 24x7 production operations and incident response for critical systems in regulated or high-availability environments. The candidate must have hands-on experience serving as the senior operational escalation point, leading major-incident triage, orchestrating cross-functional responses, and managing executive, customer, and regulatory communications.

Need more details? Keep reading…

In this role, responsibilities include but are not limited to:

Demonstrating readiness and history of serving as the designated 24x7 executive escalation contact for high-severity platform outages and production incidents
Having a proven ability to step in as the senior incident commander during critical system failures to coordinate cross-functional technical teams (SRE, Engineering, Security, Architecture, and Enterprise Technology).
Experiencing directing escalation workflows involving external service providers, hosting vendors, and shared services supporting after-hours coverage.
Tracking record of designing, staffing, and operating sustainable 24x7 coverage models, including evaluating and implementing follow-the-sun, dedicated overnight shifts, or hybrid staffing structures.
Having practical experience setting on-call policies - balancing primary and secondary rotation load, managing compensation or time off in lieu, standardizing shift handoffs, and actively mitigating on-call engineer burnout.
Planning and safeguarding operations during periods of elevated risk, including release windows, bank holidays, migrations, and seasonal transaction peaks
Establishing clear incident severity tiers with defined response and restoration time targets.
Having a history of embedding a blameless post-incident review (PIR) culture focused on systemic analysis, preventative remediation, and ongoing tracking of follow-up action items.
Demonstrating work in refining paging criteria, eliminating alert fatigue, reducing repeat pages, and maintaining high-quality, actionable operational runbooks.
Understanding systems for cross-training, operational documentation retention, and runbook updates to prevent institutional knowledge silos during live triage.
Experiencing directly briefing executive leadership and non-technical stakeholders during live outages regarding impact, remediation steps, and resolution ETAs
Adhering to strict notification frameworks for end users, institutional clients, and financial regulators during material disruptions.
Adhering to strict notification frameworks for end users, institutional clients, and financial regulators during material disruptions.
Collaborating directly with Security Operations and the CISO on complex incidents where security threats (e.g., breaches, configuration vulnerabilities) and operational service disruptions coincide
Ensuring centralized security logging, telemetry, and system visibility are readily accessible to accelerate investigation and resolution during an active threat.
Designing and executing proactive disaster-recovery drills, business continuity testing, failure-injection scenarios, and game-day simulations
Enforcing rigorous operational readiness assessments prior to production launches - verifying automated rollbacks, monitoring coverage, capacity, and runbooks are in place before services go live.
Tracking and presenting operational KPIs to senior leadership, specifically Availability, Time to Detect (TTD), Time to Restore (TTR), recurring incident patterns, and toil reduction metrics.

So are YOU our next Director, DevOps & Platform Engineering? You are if you…

Have 10+ years of progressive experience across Infrastructure, Site Reliability Engineering (SRE), Cloud Engineering, or Platform Engineering.
Have a 5+ years of experience leading and developing technical engineering teams.
Have a proven experience building and managing a 24x7 production operations or on-call function for business-critical systems.
Have hands-on experience running major-incident response and post-incident review (PIR) processes, including direct communication with executive stakeholders during active incidents.
Have deep practical knowledge of SRE frameworks, including defining and managing Service-Level Objectives (SLOs), Service-Level Indicators (SLIs), error budgets, availability targets, and capacity planning
Have deep experience designing and running production workloads in AWS or comparable public cloud environments.
Have strong proficiency with IaC and automation frameworks such as Terraform
Have a solid understanding of cloud networking, Identity and Access Management (IAM), secrets and certificate management, and platform security hardening

Sounds like you? Click below to apply!

At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence - not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.

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More about this job

Responsibilities

The Director of DevOps & Platform Engineering will lead 24x7 production operations, manage incident response, and coordinate cross-functional technical teams during critical system failures. They are responsible for designing sustainable coverage models, setting on-call policies, and presenting operational KPIs to executive leadership.

Requirements

Candidates must have 10+ years of progressive experience in infrastructure, SRE, or platform engineering, including 5+ years in a leadership role. Proven expertise in managing 24x7 production operations, AWS cloud environments, and incident response processes is required.

Skills

DevOps
Platform Engineering
Site Reliability Engineering
Incident Response
Cloud Engineering
AWS
Terraform
Infrastructure as Code
Cloud Networking
Identity and Access Management
Platform Security
Service-Level Objectives
Capacity Planning
Disaster Recovery
Leadership
Communication

Benefits

Health and wellbeing resources
Paid vacation
Personal days
Sick days
Competitive compensation
Career growth and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

DevOps
Platform Engineering
Site Reliability Engineering
SRE
Cloud Engineering
AWS
Terraform
Infrastructure as Code
IaC
Incident Response
Post-incident Review
PIR
SLO
SLI
Cloud Networking
IAM
Disaster Recovery
Business Continuity
Fintech
Production Operations
Automation
Security Hardening
KPI
Availability
TTR
TTD
Toil Reduction
Executive Leadership
Hybrid
Regulatory Compliance

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