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Data & AI Transformation Director
PwC
Toronto, ON
- Full-time
At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable…
Added 5 mins ago
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Senior Finance Analyst
TD
Toronto, ON
- Full-time
The Infrastructure & Engineering team handles providing financial support, analysis, reporting, guidance and strategic advice and decision support to management as follows:
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Software Engineer III
TD
Toronto, ON
- Full-time
…knowledge of cloud infrastructure, architecture patterns, and engineering practices to design solutions that scale securely and reliably across enterprise platforms. You are hands-on and…
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Software Engineer II
TD
Toronto, ON
- Full-time
…knowledge of cloud infrastructure, deployment patterns and scalable engineering practices. You translate architecture and product requirements into quality software, working independently…
Added 20 mins ago
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Senior Product Manager
Litera
Toronto, ON · Canada-Toronto, ON-Office
- Full-time
As a Senior Product Manager, you’ll own the vision, strategy, and roadmap for Litera’s Firm Intelligence Platform - the foundational layer that turns the data flowing through a law firm’s…
Added 20 mins ago
MN
Vice President, Professional Services
March Networks
Remote, Canada
- Full-time
- Remote
Added 20 mins ago
SD
Senior DevOps Engineer
Symbiotic Digital
Toronto, ON · Queen's Park Ontario Provincial Government, Ontario
- Contract
The Senior DevOps / Cloud Engineer leads the automation,
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Lead Software Engineer
Virtusa
Toronto, ON
- Full-time
Job Summary: We are seeking a Senior DevOps Engineer to design, implement, and manage scalable CI/CD pipelines, cloud infrastructure, automation frameworks, and release processes. The ideal…
Added 20 mins ago
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Senior Software Engineering Manager
symplistic.ai
Woodbridge, ON
- $150,000 CAD / year
- Full-time
ContentIQ is our enterprise AI knowledge and retrieval platform, securely connecting websites, documents, SharePoint, OneDrive, internal systems, and other sources to AI agents.
Added 34 mins ago
Technical Consultant I
Zafin
Toronto, ON
Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while…
Added 34 mins ago
RB
Senior Director, AI Architecture
Royal Bank of Canada
Toronto, ON
- Full-time
Common RAG substrate. Converge the many RAG solutions onto one shared platform: ingestion, chunking, embeddings, hybrid retrieval, reranking and evaluation. Retrieval must respect source…
Added 34 mins ago
MI
Director of Product
Method Integration Inc.
Remote, Canada
- Full-time
- Remote
…thought through and grounded in customer data before Design and Engineering start…
Added 49 mins ago
DS
Principal Scientist
Daedal Systems
Toronto, ON
- $150,000 to $250,000 CAD / year
- Full-time
Daedal Systems is looking for a Principal Scientist to be a senior contributor to the design and development of our industrialized plasma diagnostic platform. Our diagnostic platform will…
Added 49 mins ago
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Vice President, Professional Services
March Networks
Ottawa, ON
- Full-time
Added 50 mins ago
MS
Dynamics 365 Consultant
Marberg Staffing
Toronto, ON · North York, ON
- $80 to $90 CAD / hour
- Temporary
Work with technical teams on data entities, batch jobs, integrations, APIs and Power Platform/Azure-related interfaces where applicable.
Added 50 mins ago
RI
Senior Cloud Engineer
Raas Infotek
Toronto, ON · Scarborough, ON
- Contract
Experience with DevOps and Site Reliability Engineering (SRE) practices.
Added 1 hour ago
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Senior / Lead Product Manager - New Verticals
Baselane
Toronto, ON
- Full-time
Baselane is a rapidly growing banking and financial management platform for individual landlords and real estate investors. We are backed by leading FinTech investors, including Matrix…
Added 1 hour ago
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Senior Software Quantitative Engineer
RBC
Vancouver, BC · Toronto, ON
- Full-time
This position is responsible for developing logic-intensive components of the digital wealth management platform. Works on computational libraries, as well as API services that interact…
Added 1 hour ago
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Solution Architect / Lead EBO Engineer – BAS (SABAS004)
Potenco
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Our Client is seeking an experienced Solution Architect / Lead EBO Engineer to serve as the senior technical authority for a complex Building Automation System modernization and migration…
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HR
Senior Software Engineer – Drone Control & Simulation (Defense and Dual-Use)
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Montreal, QC
- Full-time
We’re looking for a Senior Software Engineer to be the first dedicated developer behind how operators fly, train, and feel drones through haptics.
Added 1 hour ago
Senior Producer (Apex Legends)
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Vancouver, BC
…worldwide. Our shipped titles include critically acclaimed multi-platform games Apex Legends, Titanfall, Titanfall 2, Star Wars™ Jedi: Fallen Order, Star Wars™ Jedi: Survivor and Medal of…
Added 1 hour ago
Sr Encounter Designer (Star Wars Jedi)
Electronic Arts
Vancouver, BC
We’re looking for an experienced Senior Encounter Designer who will embrace our philosophy and share his/her hard earned expertise to help us create an incredible experience for our…
Added 1 hour ago
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BlackBerry Radar- Senior Full Stack Developer
BlackBerry
Ottawa, ON
- Full-time
Our platform has achieved strong market traction, with a fast-expanding device footprint and a lean, highly skilled engineering team tackling challenges in big data, cloud architecture, and…
Added 1 hour ago
BQ
BlackBerry Radar- Senior Full Stack Developer
BlackBerry QNX
Ottawa, ON
- Full-time
Our platform has achieved strong market traction, with a fast-expanding device footprint and a lean, highly skilled engineering team tackling challenges in big data, cloud architecture, and…
Added 1 hour ago
M
Senior Full Stack Developer (Java/React)
Miratech
Toronto, ON
- Full-time
We are looking for a Senior Full Stack Developer to design, build and maintain both front-end interfaces and back-end systems, including APIs, microservices, databases and cloud…

Questrade Financial Group

Director, DevOps & Platform Engineering

AB, Canada
Vancouver, BC, Canada
MB, Canada
ON, Canada

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and secure.

At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work.

Join our diverse, inclusive, and hybrid workplace to unleash your creativity and nurture your curiosity without limits. If you share this sense of infinite possibility, come shape your future at QFG.

What’s in it for you as an employee of QFG?

Health & wellbeing resources and programs
Paid vacation, personal, and sick days for work-life balance
Competitive compensation and benefits packages
Work-life balance in a hybrid environment with at least 3 days in office
Career growth and development opportunities
Opportunities to contribute to community causes
Work with diverse team members in an inclusive and collaborative environment

This job posting is for an existing vacancy

We’re looking for our next Director, DevOps & Platform Engineering. Could It Be You?

The role requires a leader with proven experience running 24x7 production operations and incident response for critical systems in regulated or high-availability environments. The candidate must have hands-on experience serving as the senior operational escalation point, leading major-incident triage, orchestrating cross-functional responses, and managing executive, customer, and regulatory communications.

Need more details? Keep reading…

In this role, responsibilities include but are not limited to:

Demonstrating readiness and history of serving as the designated 24x7 executive escalation contact for high-severity platform outages and production incidents
Having a proven ability to step in as the senior incident commander during critical system failures to coordinate cross-functional technical teams (SRE, Engineering, Security, Architecture, and Enterprise Technology).
Experiencing directing escalation workflows involving external service providers, hosting vendors, and shared services supporting after-hours coverage.
Tracking record of designing, staffing, and operating sustainable 24x7 coverage models, including evaluating and implementing follow-the-sun, dedicated overnight shifts, or hybrid staffing structures.
Having practical experience setting on-call policies - balancing primary and secondary rotation load, managing compensation or time off in lieu, standardizing shift handoffs, and actively mitigating on-call engineer burnout.
Planning and safeguarding operations during periods of elevated risk, including release windows, bank holidays, migrations, and seasonal transaction peaks
Establishing clear incident severity tiers with defined response and restoration time targets.
Having a history of embedding a blameless post-incident review (PIR) culture focused on systemic analysis, preventative remediation, and ongoing tracking of follow-up action items.
Demonstrating work in refining paging criteria, eliminating alert fatigue, reducing repeat pages, and maintaining high-quality, actionable operational runbooks.
Understanding systems for cross-training, operational documentation retention, and runbook updates to prevent institutional knowledge silos during live triage.
Experiencing directly briefing executive leadership and non-technical stakeholders during live outages regarding impact, remediation steps, and resolution ETAs
Adhering to strict notification frameworks for end users, institutional clients, and financial regulators during material disruptions.
Adhering to strict notification frameworks for end users, institutional clients, and financial regulators during material disruptions.
Collaborating directly with Security Operations and the CISO on complex incidents where security threats (e.g., breaches, configuration vulnerabilities) and operational service disruptions coincide
Ensuring centralized security logging, telemetry, and system visibility are readily accessible to accelerate investigation and resolution during an active threat.
Designing and executing proactive disaster-recovery drills, business continuity testing, failure-injection scenarios, and game-day simulations
Enforcing rigorous operational readiness assessments prior to production launches - verifying automated rollbacks, monitoring coverage, capacity, and runbooks are in place before services go live.
Tracking and presenting operational KPIs to senior leadership, specifically Availability, Time to Detect (TTD), Time to Restore (TTR), recurring incident patterns, and toil reduction metrics.

So are YOU our next Director, DevOps & Platform Engineering? You are if you…

Have 10+ years of progressive experience across Infrastructure, Site Reliability Engineering (SRE), Cloud Engineering, or Platform Engineering.
Have a 5+ years of experience leading and developing technical engineering teams.
Have a proven experience building and managing a 24x7 production operations or on-call function for business-critical systems.
Have hands-on experience running major-incident response and post-incident review (PIR) processes, including direct communication with executive stakeholders during active incidents.
Have deep practical knowledge of SRE frameworks, including defining and managing Service-Level Objectives (SLOs), Service-Level Indicators (SLIs), error budgets, availability targets, and capacity planning
Have deep experience designing and running production workloads in AWS or comparable public cloud environments.
Have strong proficiency with IaC and automation frameworks such as Terraform
Have a solid understanding of cloud networking, Identity and Access Management (IAM), secrets and certificate management, and platform security hardening

Sounds like you? Click below to apply!

At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence - not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.

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More about this job

Responsibilities

The Director of DevOps & Platform Engineering will lead 24x7 production operations, manage incident response, and coordinate cross-functional technical teams during critical system failures. They are responsible for designing sustainable coverage models, setting on-call policies, and presenting operational KPIs to executive leadership.

Requirements

Candidates must have 10+ years of progressive experience in infrastructure, SRE, or platform engineering, including 5+ years in a leadership role. Proven expertise in managing 24x7 production operations, AWS cloud environments, and incident response processes is required.

Skills

DevOps
Platform Engineering
Site Reliability Engineering
Incident Response
Cloud Engineering
AWS
Terraform
Infrastructure as Code
Cloud Networking
Identity and Access Management
Platform Security
Service-Level Objectives
Capacity Planning
Disaster Recovery
Leadership
Communication

Benefits

Health and wellbeing resources
Paid vacation
Personal days
Sick days
Competitive compensation
Career growth and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

DevOps
Platform Engineering
Site Reliability Engineering
SRE
Cloud Engineering
AWS
Terraform
Infrastructure as Code
IaC
Incident Response
Post-incident Review
PIR
SLO
SLI
Cloud Networking
IAM
Disaster Recovery
Business Continuity
Fintech
Production Operations
Automation
Security Hardening
KPI
Availability
TTR
TTD
Toil Reduction
Executive Leadership
Hybrid
Regulatory Compliance

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