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Added 4 mins ago
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Senior Civil Engineer - Municipal Engineering
WSP
Kingston, ON
- Full-time
Municipal infrastructure is at the heart of thriving communities. As a Senior Civil Engineer - Municipal Engineering, you will lead the delivery of impactful infrastructure projects that…
Added 4 mins ago
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Software Engineer III
TD
Toronto, ON
- Full-time
As a lead software engineer, you are accountable for shaping and delivering end-to-end solutions for enterprise-grade platforms and complex initiatives. You set technical direction, define…
Added 4 mins ago
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Software Engineer II
TD
Toronto, ON
- Full-time
As a Software Engineer II, you provide technical expertise to implement scalable, reliable and secure solutions for EDMO Data Catalog services. You contribute to solutions that operate…
Added 20 mins ago
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Senior Product Manager
Litera
Toronto, ON · Canada-Toronto, ON-Office
- Full-time
As a Senior Product Manager, you’ll own the vision, strategy, and roadmap for Litera’s Firm Intelligence Platform - the foundational layer that turns the data flowing through a law firm’s…
Added 20 mins ago
M
Operating Practices Specialist
Metrolinx
Canada
- Full-time
…perform compliance and verification audits including locomotive engineer check rides, proctor final exams for operating crews, update and review CROR training material and examinations and…
Added 49 mins ago
W
Senior Civil Engineer - Land Development
WSP
Kingston, ON
- Full-time
…thoughtful, sustainable development has never been greater. As a Senior Civil Engineer - Land Development, you'll help shape the communities where people live, work, and thrive while…
Added 49 mins ago
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Senior Structural Engineer - Sarnia
Wood
Sarnia, ON
- Full-time
Wood is recruiting for a Senior Structural Engineer to join its Oil, Gas & New Energies business focusing on structural engineering for oil and gas projects. This opportunity is hybrid,…
Added 49 mins ago
RI
Senior SDET – iOS Automation (Xcode, XCUI, Python/Java)
Raas Infotek
Vancouver, BC
- Contract
Job role: Senior SDET – iOS Automation (Xcode, XCUI, Python/Java)
Added 49 mins ago
RI
Senior SDET – iOS Automation (Xcode, XCUI, Python/Java)
Raas Infotek
Vancouver, BC
- Contract
Job role: Senior SDET – iOS Automation (Xcode, XCUI, Python/Java)
Added 1 hour ago
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Senior Design Engineer – Solid Waste Management
AtkinsRéalis
Calgary, AB
- Full-time
Integrate civil, mechanical, electrical, process, environmental, operations, health and safety, and constructability inputs.
Added 1 hour ago
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Solution Architect / Lead EBO Engineer – BAS (SABAS004)
Potenco
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Our Client is seeking an experienced Solution Architect / Lead EBO Engineer to serve as the senior technical authority for a complex Building Automation System modernization and migration…
Added 1 hour ago
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Senior Release Train Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
As part of this journey, we’re looking for a Senior Release Train Engineer to lead large-scale Agile delivery, align cross-functional teams, and help drive meaningful business outcomes.
Added 1 hour ago
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Hardware & Embedded Systems Engineer - AI-Edge Devices
Huawei Technologies Canada Co., Ltd.
Markham, ON
- Contract
Collaborate closely with a Senior Hardware Engineer to ensure design excellence and continuously deepen technical mastery in a cutting-edge research environment.
Added 1 hour ago
Unified Customer Experience - Consultant - Senior Full Stack Engineer
Questrade Financial Group
Calgary, AB
The Senior Software Engineer leads the technical design and delivery of complex, high-performance features across Questrade's products, spanning front-end applications (React Native,…
Added 2 hours ago
MC
Senior Quality Assurance Analyst
Manpower Canada
Penetanguishene, ON
- $75,000 to $85,000 CAD / year
- Full-time
Our client just 40 minutes north of Barrie, ON is seeking a Senior Quality Analyst to join a leading advanced manufacturing organization. This role will be responsible for ensuring product…
Added 2 hours ago
T
Senior Consultant, ML/AI Engineer, Data & AI
Toast
Vancouver, BC
- $77,000 to $102,000 USD / year
- Full-time
…presence and thousands of professionals across the country, for a Senior Consultant, ML/AI Engineer to join its Data & AI practice in Vancouver. The firm helps some of Canada’s largest…
Added 2 hours ago
BR
DevOps Engineer
Benchmark Recruitment
Vancouver, BC · Greater Vancouver Metropolitan Area
- $113,900 to $147,400 CAD / year
- Full-time
Job Title: Senior DevOps Engineer – Site Reliability Engineering (SRE)
Added 2 hours ago
MM
Senior Forward Deployed Engineer
Mitchell Martin Inc.
Mississauga, ON
- $62 to $67 CAD / hour
- Other
Senior Forward Deployed Engineer - Mississauga,ON Hybrid - Contract - $62.00-$67.00 Per Hr
Added 2 hours ago
K
Section Manager, Software Design Engineering
Kinectrics
Toronto, ON
- Full-time
Diversity: The company is dedicated to promoting diversity in its workforce, up to and including the senior management level. Our diversity committee ensures we stay up to date on leading…
Added 2 hours ago
Environmental Engineer or Scientist
GHD Group Pty Ltd
Edmonton, AB
We are currently seeking an Intermediate Environmental Engineer/Scientist to join our team in our Edmonton, Calgary, or Vancouver office.
Added 2 hours ago
Development Manager
DSV
Milton, ON
The Manager of Solutions will be responsible for ongoing education, training and development of Senior Solutions Engineer and Solutions Engineer positions.
Added 2 hours ago
Senior Network Development Engineer
NetBrain
Toronto, ON
We are looking for a Senior Network Development Engineer to own the engineering behind the correctness, coverage, and reliability of these resources. This role will design and build the…
Added 2 hours ago
AI
Engineer – Senior Base – No fixed Base (#1027)
Air Inuit
Quebec, QC
- Internship
Hold a valid M1 & M2 Aircraft Maintenance Engineer license, with a minimum 5 years experience. Preference will be given to candidates holding the following endorsements:…
Added 2 hours ago
IO
Senior Instrumentation & Controls Engineer
Imperial Oil
Edmonton, AB
- Full-time
We are seeking an experienced Senior Instrumentation & Controls (I&C) Engineer to join our Engineering team. The successful candidate will bring extensive experience in process control…
Added 2 hours ago
C
Project Manager (Design & Construction)
Corix
Vancouver, BC
- Other
…contractors, developers, municipalities, operations teams, and senior leaders, to build alignment, resolve issues, and achieve practical, timely…

Questrade Financial Group

Director, DevOps & Platform Engineering

AB, Canada
Vancouver, BC, Canada
MB, Canada
ON, Canada

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and secure.

At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work.

Join our diverse, inclusive, and hybrid workplace to unleash your creativity and nurture your curiosity without limits. If you share this sense of infinite possibility, come shape your future at QFG.

What’s in it for you as an employee of QFG?

Health & wellbeing resources and programs
Paid vacation, personal, and sick days for work-life balance
Competitive compensation and benefits packages
Work-life balance in a hybrid environment with at least 3 days in office
Career growth and development opportunities
Opportunities to contribute to community causes
Work with diverse team members in an inclusive and collaborative environment

This job posting is for an existing vacancy

We’re looking for our next Director, DevOps & Platform Engineering. Could It Be You?

The role requires a leader with proven experience running 24x7 production operations and incident response for critical systems in regulated or high-availability environments. The candidate must have hands-on experience serving as the senior operational escalation point, leading major-incident triage, orchestrating cross-functional responses, and managing executive, customer, and regulatory communications.

Need more details? Keep reading…

In this role, responsibilities include but are not limited to:

Demonstrating readiness and history of serving as the designated 24x7 executive escalation contact for high-severity platform outages and production incidents
Having a proven ability to step in as the senior incident commander during critical system failures to coordinate cross-functional technical teams (SRE, Engineering, Security, Architecture, and Enterprise Technology).
Experiencing directing escalation workflows involving external service providers, hosting vendors, and shared services supporting after-hours coverage.
Tracking record of designing, staffing, and operating sustainable 24x7 coverage models, including evaluating and implementing follow-the-sun, dedicated overnight shifts, or hybrid staffing structures.
Having practical experience setting on-call policies - balancing primary and secondary rotation load, managing compensation or time off in lieu, standardizing shift handoffs, and actively mitigating on-call engineer burnout.
Planning and safeguarding operations during periods of elevated risk, including release windows, bank holidays, migrations, and seasonal transaction peaks
Establishing clear incident severity tiers with defined response and restoration time targets.
Having a history of embedding a blameless post-incident review (PIR) culture focused on systemic analysis, preventative remediation, and ongoing tracking of follow-up action items.
Demonstrating work in refining paging criteria, eliminating alert fatigue, reducing repeat pages, and maintaining high-quality, actionable operational runbooks.
Understanding systems for cross-training, operational documentation retention, and runbook updates to prevent institutional knowledge silos during live triage.
Experiencing directly briefing executive leadership and non-technical stakeholders during live outages regarding impact, remediation steps, and resolution ETAs
Adhering to strict notification frameworks for end users, institutional clients, and financial regulators during material disruptions.
Adhering to strict notification frameworks for end users, institutional clients, and financial regulators during material disruptions.
Collaborating directly with Security Operations and the CISO on complex incidents where security threats (e.g., breaches, configuration vulnerabilities) and operational service disruptions coincide
Ensuring centralized security logging, telemetry, and system visibility are readily accessible to accelerate investigation and resolution during an active threat.
Designing and executing proactive disaster-recovery drills, business continuity testing, failure-injection scenarios, and game-day simulations
Enforcing rigorous operational readiness assessments prior to production launches - verifying automated rollbacks, monitoring coverage, capacity, and runbooks are in place before services go live.
Tracking and presenting operational KPIs to senior leadership, specifically Availability, Time to Detect (TTD), Time to Restore (TTR), recurring incident patterns, and toil reduction metrics.

So are YOU our next Director, DevOps & Platform Engineering? You are if you…

Have 10+ years of progressive experience across Infrastructure, Site Reliability Engineering (SRE), Cloud Engineering, or Platform Engineering.
Have a 5+ years of experience leading and developing technical engineering teams.
Have a proven experience building and managing a 24x7 production operations or on-call function for business-critical systems.
Have hands-on experience running major-incident response and post-incident review (PIR) processes, including direct communication with executive stakeholders during active incidents.
Have deep practical knowledge of SRE frameworks, including defining and managing Service-Level Objectives (SLOs), Service-Level Indicators (SLIs), error budgets, availability targets, and capacity planning
Have deep experience designing and running production workloads in AWS or comparable public cloud environments.
Have strong proficiency with IaC and automation frameworks such as Terraform
Have a solid understanding of cloud networking, Identity and Access Management (IAM), secrets and certificate management, and platform security hardening

Sounds like you? Click below to apply!

At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence - not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.

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More about this job

Responsibilities

The Director of DevOps & Platform Engineering will lead 24x7 production operations, manage incident response, and coordinate cross-functional technical teams during critical system failures. They are responsible for designing sustainable coverage models, setting on-call policies, and presenting operational KPIs to executive leadership.

Requirements

Candidates must have 10+ years of progressive experience in infrastructure, SRE, or platform engineering, including 5+ years in a leadership role. Proven expertise in managing 24x7 production operations, AWS cloud environments, and incident response processes is required.

Skills

DevOps
Platform Engineering
Site Reliability Engineering
Incident Response
Cloud Engineering
AWS
Terraform
Infrastructure as Code
Cloud Networking
Identity and Access Management
Platform Security
Service-Level Objectives
Capacity Planning
Disaster Recovery
Leadership
Communication

Benefits

Health and wellbeing resources
Paid vacation
Personal days
Sick days
Competitive compensation
Career growth and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

DevOps
Platform Engineering
Site Reliability Engineering
SRE
Cloud Engineering
AWS
Terraform
Infrastructure as Code
IaC
Incident Response
Post-incident Review
PIR
SLO
SLI
Cloud Networking
IAM
Disaster Recovery
Business Continuity
Fintech
Production Operations
Automation
Security Hardening
KPI
Availability
TTR
TTD
Toil Reduction
Executive Leadership
Hybrid
Regulatory Compliance

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