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Added 4 mins ago
T
Senior Data Engineer
Taiv
Winnipeg, MB
- Full-time
We are looking for a Senior Data Engineer to join our growing team!
Added 4 mins ago
OI
Piping Analysis Engineer
OG7GES Indigenous Group Inc.
Mississauga, ON
- Contract
…capable of working independently or under the instruction from a senior technical engineer and develop his/her career and experience in nuclear field. The candidate shall be able to follow…
Added 4 mins ago
SM
RQ11740 – DevOps/Cloud Engineer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior DevOps/Cloud Engineer with extensive experience in Microsoft Azure, CI/CD pipelines, deployment automation, infrastructure as code, cloud operations, and enterprise…
Added 4 mins ago
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Senior Advisor Analytics
Manpower
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- Contract
As a Senior Advisor Analytics, you are a highly skilled professional responsible for translating operational and financial data into insights that directly influence pipeline performance,…
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Mobile Engineer
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Canada
- Full-time
Elevate engineering quality through code reviews, architecture reviews, and mentoring senior engineers.
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Applied AI Engineer
Luxoft
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Mid-to-senior software engineer who has shipped LLM-based features or agents to production, not only prototypes
Added 18 mins ago
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Senior Structural Field Engineer
Arcadis
Vancouver, BC
- Full-time
Arcadis is seeking a Senior Structural Field Engineer with at least 15 years of experience and an extensive structural design background to provide senior construction-phase engineering…
Added 18 mins ago
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Instrumentation & Monitoring Data Review Engineer
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Vancouver, BC
- Full-time
Arcadis is seeking an Instrumentation & Monitoring (I&M) Data Review and Monitoring Engineer to provide continuous first-line engineering surveillance of the centralized monitoring…
Added 19 mins ago
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Senior Quality Assurance Engineer
FireFlink
Toronto, ON
- Full-time
The QA Engineer III will be responsible for leading and executing functional quality assurance activities for complex banking and financial applications. The role requires strong hands-on…
Added 48 mins ago
HR
Senior Software Engineer – Haptic Control for Defense and Dual-Use Drones and Vehicles (Rust)
Haply Robotics
Montreal, QC
- Full-time
We’re looking for a Senior Software Engineer (Rust) to be the first dedicated developer behind the haptic software that lets operators feel the drones and vehicles they control.
Added 48 mins ago
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Electrical & Instrumentation Engineer
Veolia | Water Tech
Oakville, ON
- Full-time
with a cross-functional engineering team executing custom project designs, meeting customer expectations, quality, schedule, budget, and ensuring project risks are mitigated. This is a…
Added 48 mins ago
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Senior Electrical, Instrumentation & Controls Engineer
Veolia | Water Tech
Oakville, ON
- Full-time
…world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable…
Added 1 hour ago
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Salesforce Developer
Brunel
Quebec, QC
- $100,000 to $125,000 CAD / year
- Full-time
Brunel is seeking a Forward Deployed Engineer specializing in Salesforce Agentic AI to support the design, development, and deployment of production-ready AI solutions on the Salesforce…
Added 1 hour ago
AI
Forward Deployed Engineer
Apptoza Inc.
Toronto, ON
- Contract
We are seeking a Senior Forward Deployed Engineer with strong expertise in Python, PySpark, data engineering, AI application development, and cloud platforms. The candidate will work…
Added 1 hour ago
Director, DevOps & Platform Engineering
Questrade Financial Group
AB · Vancouver, BC · MB · ON
…The candidate must have hands-on experience serving as the senior operational escalation point, leading major-incident triage, orchestrating cross-functional responses, and managing…
Added 1 hour ago
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Senior Mechanical Engineer
BESTECH
Sudbury, ON · Greater Sudbury, Ontario
- Full-time
Foster a culture of safety, quality, and continuous improvement within the engineering team, promoting best practices and adherence to industry standards.
Added 1 hour ago
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Principal Engineer & Technical Lead
Hypersonica
Ottawa, ON
- Full-time
As we build Hypersonica Canada, we are looking for a Principal Engineer & Technical Lead to become the senior technical owner in-country and help build the Canadian engineering organisation…
Added 1 hour ago
A
Project Lead - DNNP
AtkinsRéalis
Oshawa, ON
- Full-time
…from various functions (engineering, project controls, safety, quality etc.) and in some cases with JV partner…
Added 1 hour ago
S
Associate Applications Engineer
Semtech
Burlington, ON · CAN - Burlington, ON
- Full-time
The Applications Engineer supports our data communications business in delivering high quality, customer-focused solutions. The successful candidate will work alongside senior team members…
Added 1 hour ago
GM
Engineering Manager - Major Mining Projects
G Mining Services / G Services Miniers
Brossard, QC
- Full-time
Reporting directly to the Senior Engineer Director, the incumbent will serve as Engineering Manager for major mining projects, with the primary responsibility of managing studies and…
Added 1 hour ago
FS
BI Engineer
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
…Governance is built in by design, including metadata, lineage, data quality, certification, and appropriate access. The BI Engineer combines strong engineering depth with clear…
Added 1 hour ago
Specialist, Operations Project Engineer, NPI
L3Harris Technologies
ON · Waterdown, ON
…Manufacturing Engineers, Planners, Buyers, Production Staff, Quality and EH&S - providing leadership and technical/project guidance for IRAD funded, customer funded NRE and or non-standard…
Added 2 hours ago
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Electrical & Instrumentation Engineer
Veolia | Water Tech
Oakville, ON
- Full-time
with a cross-functional engineering team executing custom project designs, meeting customer expectations, quality, schedule, budget, and ensuring project risks are mitigated. This is a…
Added 2 hours ago
Q-
MONTREAL [hybrid] - MLOps Engineer
QUANTEAM - North America (RAINBOW PARTNERS Group)
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are looking for an MLOps Engineer for one of our clients, an investment bank set in Montreal
Added 2 hours ago
EB
Process Manager
Electra Battery Materials Corporation
Temiskaming Shores, ON
- Full-time
Report and present progress and results of process changes to senior management;

Questrade Financial Group

Director, DevOps & Platform Engineering

AB, Canada
Vancouver, BC, Canada
MB, Canada
ON, Canada

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and secure.

At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work.

Join our diverse, inclusive, and hybrid workplace to unleash your creativity and nurture your curiosity without limits. If you share this sense of infinite possibility, come shape your future at QFG.

What’s in it for you as an employee of QFG?

Health & wellbeing resources and programs
Paid vacation, personal, and sick days for work-life balance
Competitive compensation and benefits packages
Work-life balance in a hybrid environment with at least 3 days in office
Career growth and development opportunities
Opportunities to contribute to community causes
Work with diverse team members in an inclusive and collaborative environment

This job posting is for an existing vacancy

We’re looking for our next Director, DevOps & Platform Engineering. Could It Be You?

The role requires a leader with proven experience running 24x7 production operations and incident response for critical systems in regulated or high-availability environments. The candidate must have hands-on experience serving as the senior operational escalation point, leading major-incident triage, orchestrating cross-functional responses, and managing executive, customer, and regulatory communications.

Need more details? Keep reading…

In this role, responsibilities include but are not limited to:

Demonstrating readiness and history of serving as the designated 24x7 executive escalation contact for high-severity platform outages and production incidents
Having a proven ability to step in as the senior incident commander during critical system failures to coordinate cross-functional technical teams (SRE, Engineering, Security, Architecture, and Enterprise Technology).
Experiencing directing escalation workflows involving external service providers, hosting vendors, and shared services supporting after-hours coverage.
Tracking record of designing, staffing, and operating sustainable 24x7 coverage models, including evaluating and implementing follow-the-sun, dedicated overnight shifts, or hybrid staffing structures.
Having practical experience setting on-call policies - balancing primary and secondary rotation load, managing compensation or time off in lieu, standardizing shift handoffs, and actively mitigating on-call engineer burnout.
Planning and safeguarding operations during periods of elevated risk, including release windows, bank holidays, migrations, and seasonal transaction peaks
Establishing clear incident severity tiers with defined response and restoration time targets.
Having a history of embedding a blameless post-incident review (PIR) culture focused on systemic analysis, preventative remediation, and ongoing tracking of follow-up action items.
Demonstrating work in refining paging criteria, eliminating alert fatigue, reducing repeat pages, and maintaining high-quality, actionable operational runbooks.
Understanding systems for cross-training, operational documentation retention, and runbook updates to prevent institutional knowledge silos during live triage.
Experiencing directly briefing executive leadership and non-technical stakeholders during live outages regarding impact, remediation steps, and resolution ETAs
Adhering to strict notification frameworks for end users, institutional clients, and financial regulators during material disruptions.
Adhering to strict notification frameworks for end users, institutional clients, and financial regulators during material disruptions.
Collaborating directly with Security Operations and the CISO on complex incidents where security threats (e.g., breaches, configuration vulnerabilities) and operational service disruptions coincide
Ensuring centralized security logging, telemetry, and system visibility are readily accessible to accelerate investigation and resolution during an active threat.
Designing and executing proactive disaster-recovery drills, business continuity testing, failure-injection scenarios, and game-day simulations
Enforcing rigorous operational readiness assessments prior to production launches - verifying automated rollbacks, monitoring coverage, capacity, and runbooks are in place before services go live.
Tracking and presenting operational KPIs to senior leadership, specifically Availability, Time to Detect (TTD), Time to Restore (TTR), recurring incident patterns, and toil reduction metrics.

So are YOU our next Director, DevOps & Platform Engineering? You are if you…

Have 10+ years of progressive experience across Infrastructure, Site Reliability Engineering (SRE), Cloud Engineering, or Platform Engineering.
Have a 5+ years of experience leading and developing technical engineering teams.
Have a proven experience building and managing a 24x7 production operations or on-call function for business-critical systems.
Have hands-on experience running major-incident response and post-incident review (PIR) processes, including direct communication with executive stakeholders during active incidents.
Have deep practical knowledge of SRE frameworks, including defining and managing Service-Level Objectives (SLOs), Service-Level Indicators (SLIs), error budgets, availability targets, and capacity planning
Have deep experience designing and running production workloads in AWS or comparable public cloud environments.
Have strong proficiency with IaC and automation frameworks such as Terraform
Have a solid understanding of cloud networking, Identity and Access Management (IAM), secrets and certificate management, and platform security hardening

Sounds like you? Click below to apply!

At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence - not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.

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More about this job

Responsibilities

The Director of DevOps & Platform Engineering will lead 24x7 production operations, manage incident response, and coordinate cross-functional technical teams during critical system failures. They are responsible for designing sustainable coverage models, setting on-call policies, and presenting operational KPIs to executive leadership.

Requirements

Candidates must have 10+ years of progressive experience in infrastructure, SRE, or platform engineering, including 5+ years in a leadership role. Proven expertise in managing 24x7 production operations, AWS cloud environments, and incident response processes is required.

Skills

DevOps
Platform Engineering
Site Reliability Engineering
Incident Response
Cloud Engineering
AWS
Terraform
Infrastructure as Code
Cloud Networking
Identity and Access Management
Platform Security
Service-Level Objectives
Capacity Planning
Disaster Recovery
Leadership
Communication

Benefits

Health and wellbeing resources
Paid vacation
Personal days
Sick days
Competitive compensation
Career growth and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

DevOps
Platform Engineering
Site Reliability Engineering
SRE
Cloud Engineering
AWS
Terraform
Infrastructure as Code
IaC
Incident Response
Post-incident Review
PIR
SLO
SLI
Cloud Networking
IAM
Disaster Recovery
Business Continuity
Fintech
Production Operations
Automation
Security Hardening
KPI
Availability
TTR
TTD
Toil Reduction
Executive Leadership
Hybrid
Regulatory Compliance

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