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Added 4 mins ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 5 mins ago
Principal Product Manager - Billing & Platform
Constant Contact
ON
…of the most connected systems in the company. Almost every team has a stake in billing, and you will be the person who brings their needs together into one clear strategy and a medium- to…
Added 5 mins ago
Senior Software Engineer, Frontend
OpenTable
Toronto, ON
This Senior Software Engineer will join the Premium Marketing Frontend team at OpenTable and be responsible for sound technical execution through hands-on development, automated testing,…
Added 21 mins ago
T
Personal Banker Trainee
TD
Gander, NL
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 21 mins ago
Project Coordinator
E.S. FOX LIMITED
Hamilton, ON
Our office in Hamilton, ON, is looking for a Project Coordinator to join our team.
Added 21 mins ago
Construction Manager
E.S. FOX LIMITED
Hamilton, ON
Our office in Hamilton, ON, is looking for a Construction Manager to join our team.
Added 21 mins ago
M
Retail Sales Leader (Island of Montreal) - Pet Nutrition
Mars
Montreal, QC · BOL-Mars Canada Inc.
- Full-time
Le Leader des Ventes au Détail – Rive Nord est responsable de la vente, de la distribution et du marchandisage des produits Mars Petcare dans les points de vente au détail (tous canaux…
Added 35 mins ago
T
Personal Banking Associate - Monkland (18.75 hours)
TD
Montreal, QC
- Part-time
Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common…
Added 35 mins ago
FH
Clinical Nurse Specialist (CNS) - Advanced Practice - Cardiac Population
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New Westminster, BC
- $55.25 to $79.42 CAD / hour
- Full-time
Join our amazing team where you’ll play a crucial role in providing clinical leadership to the care to patients in Fraser Health In-patient surgical settings. If you enjoy working in a…
Added 35 mins ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
He is also responsible for the performance of his team and the organization's technology partner ecosystem. This role is for an experienced, business-oriented, and results-driven IT leader…
Added 1 hour ago
Product Owner
Dye & Durham Talent Team
Toronto, ON
4+ years as a Product Owner / Business Analyst in software development context.
Added 1 hour ago
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Optical Test Coop/Intern
Nokia
Canada
- Full-time
Currently a candidate for a Bachelor's degree in Electrical & Computer Engineering, Computer Engineering, Software Engineering, or a related field with an accredited institution.
Added 1 hour ago
R
GitHub Enterprise & DevOps Administrator
Raise
Burnaby, BC
- Full-time
The GitHub Enterprise & DevOps Administrator to join the IT Infrastructure and DevOps Engineering team. In this role, you will collaborate closely with ’s Lead GitHub Administrator and the…
Added 1 hour ago
R
Android Senior Developer - OTT Team (French Services) (Telework/Hybrid)
Radio-Canada
Montreal, QC
- Full-time
You will be an important element of our over-the-top platform team. As such, working closely with the product owners, architects and technical managers, your role is to ensure the smooth…
Added 1 hour ago
R
Senior DevSecOps and Application Security SME
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Vancouver, BC
- Full-time
…Security SME on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader. Our Client, is one of the largest…
Added 1 hour ago
SP
Project Coordinator - Residential Construction
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- Full-time
…looking for a Project Coordinator to join the Project Management team in Campbell River,…
Added 1 hour ago
Jo Malone London Yorkdale, North York - PT Seasonal Associate
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Toronto, ON · North York, ON
…those looking to develop their skills in these areas. As a leader in prestige beauty, we foster a culture that celebrates diversity of thought and people. We provide exceptional training…
Added 1 hour ago
Beauty Advisor/Freelance - Jo Malone London - PT Seasonal - Sherway Gardens - Etobicoke, ON
ELC Beauty LLC
Toronto, ON · Etobicoke, ON
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Added 1 hour ago
UO
Research Assistant
University of British Columbia
Vancouver, BC · PHSA | BC Women's Hospital (BCWH)
- $4,845.17 to $5,713.66 CAD / month
- Full-time
Provides input and recommendations to the project team for development, implementation, analysis, dissemination of findings, and policy/practice implications
Added 1 hour ago
T
Quality Engineer II
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
SP
Project Coordinator - Residential Construction
Seymour Pacific Developments
Campbell River, BC
- Full-time
…looking for a Project Coordinator to join the Project Management team in Campbell River,…
Added 1 hour ago
Applications Engineering Specialist
Siemens
Saskatoon, SK
Siemens EDA is a global technology leader in electronic design automation software. Our software tools enable companies around the world to develop new and highly innovative electronic…
Added 1 hour ago
IF
AI Developer Senior
Intact FC
Montreal, QC
- Full-time
…rewards at a workplace where you can shape the future, win as a team and grow with…
Added 1 hour ago
PE
Senior Distribution Engineer
Phasor Engineering Inc
Remote, Canada
- $120,000 to $150,000 CAD / year
- Full-time
- Remote
Be part of a team that delivers projects from conceptual engineering and detailed design through construction support, commissioning, and startup. Built on technical excellence,…
Added 1 hour ago
W
Civil Construction Superintendent
W3Global
Prince Rupert, BC
- $100,000 to $120,000 CAD / year
- Full-time
You are a hands-on construction leader with strong experience in light and heavy civil, municipal infrastructure, mining, and industrial services environments. You are confident managing…

Questrade Financial Group

Director, DevOps & Platform Engineering

AB, Canada
Vancouver, BC, Canada
MB, Canada
ON, Canada

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Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and secure.

At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work.

Join our diverse, inclusive, and hybrid workplace to unleash your creativity and nurture your curiosity without limits. If you share this sense of infinite possibility, come shape your future at QFG.

What’s in it for you as an employee of QFG?

Health & wellbeing resources and programs
Paid vacation, personal, and sick days for work-life balance
Competitive compensation and benefits packages
Work-life balance in a hybrid environment with at least 3 days in office
Career growth and development opportunities
Opportunities to contribute to community causes
Work with diverse team members in an inclusive and collaborative environment

This job posting is for an existing vacancy

We’re looking for our next Director, DevOps & Platform Engineering. Could It Be You?

The role requires a leader with proven experience running 24x7 production operations and incident response for critical systems in regulated or high-availability environments. The candidate must have hands-on experience serving as the senior operational escalation point, leading major-incident triage, orchestrating cross-functional responses, and managing executive, customer, and regulatory communications.

Need more details? Keep reading…

In this role, responsibilities include but are not limited to:

Demonstrating readiness and history of serving as the designated 24x7 executive escalation contact for high-severity platform outages and production incidents
Having a proven ability to step in as the senior incident commander during critical system failures to coordinate cross-functional technical teams (SRE, Engineering, Security, Architecture, and Enterprise Technology).
Experiencing directing escalation workflows involving external service providers, hosting vendors, and shared services supporting after-hours coverage.
Tracking record of designing, staffing, and operating sustainable 24x7 coverage models, including evaluating and implementing follow-the-sun, dedicated overnight shifts, or hybrid staffing structures.
Having practical experience setting on-call policies - balancing primary and secondary rotation load, managing compensation or time off in lieu, standardizing shift handoffs, and actively mitigating on-call engineer burnout.
Planning and safeguarding operations during periods of elevated risk, including release windows, bank holidays, migrations, and seasonal transaction peaks
Establishing clear incident severity tiers with defined response and restoration time targets.
Having a history of embedding a blameless post-incident review (PIR) culture focused on systemic analysis, preventative remediation, and ongoing tracking of follow-up action items.
Demonstrating work in refining paging criteria, eliminating alert fatigue, reducing repeat pages, and maintaining high-quality, actionable operational runbooks.
Understanding systems for cross-training, operational documentation retention, and runbook updates to prevent institutional knowledge silos during live triage.
Experiencing directly briefing executive leadership and non-technical stakeholders during live outages regarding impact, remediation steps, and resolution ETAs
Adhering to strict notification frameworks for end users, institutional clients, and financial regulators during material disruptions.
Adhering to strict notification frameworks for end users, institutional clients, and financial regulators during material disruptions.
Collaborating directly with Security Operations and the CISO on complex incidents where security threats (e.g., breaches, configuration vulnerabilities) and operational service disruptions coincide
Ensuring centralized security logging, telemetry, and system visibility are readily accessible to accelerate investigation and resolution during an active threat.
Designing and executing proactive disaster-recovery drills, business continuity testing, failure-injection scenarios, and game-day simulations
Enforcing rigorous operational readiness assessments prior to production launches - verifying automated rollbacks, monitoring coverage, capacity, and runbooks are in place before services go live.
Tracking and presenting operational KPIs to senior leadership, specifically Availability, Time to Detect (TTD), Time to Restore (TTR), recurring incident patterns, and toil reduction metrics.

So are YOU our next Director, DevOps & Platform Engineering? You are if you…

Have 10+ years of progressive experience across Infrastructure, Site Reliability Engineering (SRE), Cloud Engineering, or Platform Engineering.
Have a 5+ years of experience leading and developing technical engineering teams.
Have a proven experience building and managing a 24x7 production operations or on-call function for business-critical systems.
Have hands-on experience running major-incident response and post-incident review (PIR) processes, including direct communication with executive stakeholders during active incidents.
Have deep practical knowledge of SRE frameworks, including defining and managing Service-Level Objectives (SLOs), Service-Level Indicators (SLIs), error budgets, availability targets, and capacity planning
Have deep experience designing and running production workloads in AWS or comparable public cloud environments.
Have strong proficiency with IaC and automation frameworks such as Terraform
Have a solid understanding of cloud networking, Identity and Access Management (IAM), secrets and certificate management, and platform security hardening

Sounds like you? Click below to apply!

At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence - not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.

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More about this job

Responsibilities

The Director of DevOps & Platform Engineering will lead 24x7 production operations, manage incident response, and coordinate cross-functional technical teams during critical system failures. They are responsible for designing sustainable coverage models, setting on-call policies, and presenting operational KPIs to executive leadership.

Requirements

Candidates must have 10+ years of progressive experience in infrastructure, SRE, or platform engineering, including 5+ years in a leadership role. Proven expertise in managing 24x7 production operations, AWS cloud environments, and incident response processes is required.

Skills

DevOps
Platform Engineering
Site Reliability Engineering
Incident Response
Cloud Engineering
AWS
Terraform
Infrastructure as Code
Cloud Networking
Identity and Access Management
Platform Security
Service-Level Objectives
Capacity Planning
Disaster Recovery
Leadership
Communication

Benefits

Health and wellbeing resources
Paid vacation
Personal days
Sick days
Competitive compensation
Career growth and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

DevOps
Platform Engineering
Site Reliability Engineering
SRE
Cloud Engineering
AWS
Terraform
Infrastructure as Code
IaC
Incident Response
Post-incident Review
PIR
SLO
SLI
Cloud Networking
IAM
Disaster Recovery
Business Continuity
Fintech
Production Operations
Automation
Security Hardening
KPI
Availability
TTR
TTD
Toil Reduction
Executive Leadership
Hybrid
Regulatory Compliance

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