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Added 1 hour ago
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Associate Monetization Director
Ubisoft
Montreal, QC
- Full-time
As an Associate Monetization Director, you will assume responsibility for the design, production and operation of tactical elements of monetization strategies and mechanisms. You will also…
Added 2 hours ago
KS
Finance Manager - Contract (Maternity Leave Cover)
Keywords Studios
Remote, Canada
- Remote
…games and beyond. Our aim is to become the “go to” provider of technical…
Added 20 hours ago
RE
Core Art Producer (Apex Legends)
Respawn Entertainment
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
We are looking for someone who can align the aesthetic bar set by the Franchise Art Director with the strict gameplay needs of the design team, ensuring our assets are both visually…
Added 23 hours ago
Core Art Producer (Apex Legends)
Electronic Arts
Vancouver, BC
We are looking for someone who can align the aesthetic bar set by the Franchise Art Director with the strict gameplay needs of the design team, ensuring our assets are both visually…
Added 1 day ago
Gameplay Software Engineer - EA SPORTS™ FC
Electronic Arts
Vancouver, BC
…experiences, connecting a global community of fans to The World's Game through innovation and unrivaled…
Added 1 day ago
ES
Gameplay Software Engineer - EA SPORTS™ FC
EA SPORTS
Vancouver, BC
- Full-time
…experiences, connecting a global community of fans to The World's Game through innovation and unrivaled…
Added 1 day ago
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Senior Manager, Data & AI Technology
OLG
Sault Ste. Marie, ON · Toronto, ON · Foster Drive Office
- Full-time
We are ready to take this game to the next level and need someone passionate to be responsible for leading the team supporting the organization's enterprise analytics applications and…
Added 1 day ago
VS
Senior Environment Artist (Lead)
Velan Studios
Remote, Canada
- Full-time
- Remote
…small team. You will be actively collaborating with the Art Director to match the set style of the game and work with those in house and work coming in from outsourcing. If you are a 3D…
Added 1 day ago
VS
Senior Environment Artist (Lead)
Velan Studios, Inc.
Toronto, ON
- Full-time
…small team. You will be actively collaborating with the Art Director to match the set style of the game and work with those in house and work coming in from outsourcing. If you are a 3D…
Added 1 day ago
IS
UI UX director
Ironbelly Studios
Montreal, QC
- Full-time
At Ironbelly Studios, we’re working on a next-generation fantasy hero collector RPG game built in Unity for mobile and desktop. With 200+ characters planned at launch, we’re bringing depth…
Added 1 day ago
EC
UI/UX Director
E+E Consulting
Montreal, QC
- Full-time
At Ironbelly Studios, we’re working on a next-generation fantasy hero collector RPG game built in Unity for mobile and desktop. With 200+ characters planned at launch, we’re bringing depth…
Added 1 day ago
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Youth Licensed Soccer Coach
FC Durham Academy
Ajax, ON
- $30 to $70 CAD / hour
- Contract
Work collaboratively with Technical Director, Goalkeeper Coach, and performance staff.
Added 1 day ago
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Organizational Development Coordinator
William Osler Health System
Brampton, ON
- Contract
…challenging hands-on opportunities to stay at the top of your…
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Associate Design Director | Directeur(trice) Design Associé(e)
NBCUniversal
Montreal, QC
- Full-time
As an Associate Design Director, you will support the Design Director in driving the execution, alignment, and day-to-day coordination of the project’s design vision across pillars and…
Added 2 days ago
PP
Creative Director (Digital Play)
Pok Pok
Toronto, ON
- Full-time
We're looking for a Creative Director to help shape the future of Pok Pok! If you love making things, have a great eye for interactive design, and know how to bring a creative team together…
Added 2 days ago
FC
Immersive Technology Specialist (3 positions)
Fanshawe College
London, ON
- Full-time
The Immersive Technology Specialist, reporting directly to the Director, Immersive Technologies and Simulation, plays a crucial role in facilitating the seamless integration, utilization,…
Added 2 days ago
FT
Immersive Technology Specialist (3 positions)
Fanshawe Toronto@ILAC
London, ON
- Full-time
The Immersive Technology Specialist, reporting directly to the Director, Immersive Technologies and Simulation, plays a crucial role in facilitating the seamless integration, utilization,…
Added 2 days ago
N
Lead Environment Artist | Chef.fe Artiste d'environnement
NBCUniversal
Montreal, QC
- Full-time
…direction, quality standards, and production workflows for all in-game environments. You’ll guide a team of environment artists, collaborate closely with art direction and design, and…
Added 2 days ago
N
Lead Environment Artist | Chef.fe Artiste d'environnement
NBCUniversal
Montreal, QC
- Full-time
…direction, quality standards, and production workflows for all in-game environments. You’ll guide a team of environment artists, collaborate closely with art direction and design, and…
Added 2 days ago
Director, DevOps & Platform Engineering
Questrade Financial Group
AB · Vancouver, BC · MB · ON
We’re looking for our next Director, DevOps & Platform Engineering. Could It Be You?
Added 2 days ago
AI Solution Specialist
Infoblox
Burnaby, BC
…Strategy team in Burnaby, reporting to the Strategic Programs Director. In this pivotal role, you will help design, deliver, and scale practical AI solutions that transform how Bloxers work…
Added 2 days ago
ES
Live Service Visual Designer – EA SPORTS™ NHL
EA SPORTS
Vancouver, BC
- Temporary
You will report to the NHL Experience Design Director
Added 2 days ago
IS
UI/UX Director / Directeur·rice UI/UX
Ironbelly Studios
Calgary, AB · Montreal, QC · Quebec, QC
- Full-time
At Ironbelly Studios, we’re working on a next-generation fantasy hero collector RPG game built in Unity for mobile and desktop. With 200+ characters planned at launch, we’re bringing depth…
Added 3 days ago
MI
Director of Engineering (19 Month Contract)
Marriott International
Markham, ON
- Contract
High school diploma or GED; 6 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.
Added 3 days ago
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Associate Design Director | Directeur(trice) Design Associé(e)
NBCUniversal
Montreal, QC
- Full-time
As an Associate Design Director, you will support the Design Director in driving the execution, alignment, and day-to-day coordination of the project’s design vision across pillars and…

Questrade Financial Group

Director, DevOps & Platform Engineering

AB, Canada
Vancouver, BC, Canada
MB, Canada
ON, Canada

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and secure.

At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work.

Join our diverse, inclusive, and hybrid workplace to unleash your creativity and nurture your curiosity without limits. If you share this sense of infinite possibility, come shape your future at QFG.

What’s in it for you as an employee of QFG?

Health & wellbeing resources and programs
Paid vacation, personal, and sick days for work-life balance
Competitive compensation and benefits packages
Work-life balance in a hybrid environment with at least 3 days in office
Career growth and development opportunities
Opportunities to contribute to community causes
Work with diverse team members in an inclusive and collaborative environment

This job posting is for an existing vacancy

We’re looking for our next Director, DevOps & Platform Engineering. Could It Be You?

The role requires a leader with proven experience running 24x7 production operations and incident response for critical systems in regulated or high-availability environments. The candidate must have hands-on experience serving as the senior operational escalation point, leading major-incident triage, orchestrating cross-functional responses, and managing executive, customer, and regulatory communications.

Need more details? Keep reading…

In this role, responsibilities include but are not limited to:

Demonstrating readiness and history of serving as the designated 24x7 executive escalation contact for high-severity platform outages and production incidents
Having a proven ability to step in as the senior incident commander during critical system failures to coordinate cross-functional technical teams (SRE, Engineering, Security, Architecture, and Enterprise Technology).
Experiencing directing escalation workflows involving external service providers, hosting vendors, and shared services supporting after-hours coverage.
Tracking record of designing, staffing, and operating sustainable 24x7 coverage models, including evaluating and implementing follow-the-sun, dedicated overnight shifts, or hybrid staffing structures.
Having practical experience setting on-call policies - balancing primary and secondary rotation load, managing compensation or time off in lieu, standardizing shift handoffs, and actively mitigating on-call engineer burnout.
Planning and safeguarding operations during periods of elevated risk, including release windows, bank holidays, migrations, and seasonal transaction peaks
Establishing clear incident severity tiers with defined response and restoration time targets.
Having a history of embedding a blameless post-incident review (PIR) culture focused on systemic analysis, preventative remediation, and ongoing tracking of follow-up action items.
Demonstrating work in refining paging criteria, eliminating alert fatigue, reducing repeat pages, and maintaining high-quality, actionable operational runbooks.
Understanding systems for cross-training, operational documentation retention, and runbook updates to prevent institutional knowledge silos during live triage.
Experiencing directly briefing executive leadership and non-technical stakeholders during live outages regarding impact, remediation steps, and resolution ETAs
Adhering to strict notification frameworks for end users, institutional clients, and financial regulators during material disruptions.
Adhering to strict notification frameworks for end users, institutional clients, and financial regulators during material disruptions.
Collaborating directly with Security Operations and the CISO on complex incidents where security threats (e.g., breaches, configuration vulnerabilities) and operational service disruptions coincide
Ensuring centralized security logging, telemetry, and system visibility are readily accessible to accelerate investigation and resolution during an active threat.
Designing and executing proactive disaster-recovery drills, business continuity testing, failure-injection scenarios, and game-day simulations
Enforcing rigorous operational readiness assessments prior to production launches - verifying automated rollbacks, monitoring coverage, capacity, and runbooks are in place before services go live.
Tracking and presenting operational KPIs to senior leadership, specifically Availability, Time to Detect (TTD), Time to Restore (TTR), recurring incident patterns, and toil reduction metrics.

So are YOU our next Director, DevOps & Platform Engineering? You are if you…

Have 10+ years of progressive experience across Infrastructure, Site Reliability Engineering (SRE), Cloud Engineering, or Platform Engineering.
Have a 5+ years of experience leading and developing technical engineering teams.
Have a proven experience building and managing a 24x7 production operations or on-call function for business-critical systems.
Have hands-on experience running major-incident response and post-incident review (PIR) processes, including direct communication with executive stakeholders during active incidents.
Have deep practical knowledge of SRE frameworks, including defining and managing Service-Level Objectives (SLOs), Service-Level Indicators (SLIs), error budgets, availability targets, and capacity planning
Have deep experience designing and running production workloads in AWS or comparable public cloud environments.
Have strong proficiency with IaC and automation frameworks such as Terraform
Have a solid understanding of cloud networking, Identity and Access Management (IAM), secrets and certificate management, and platform security hardening

Sounds like you? Click below to apply!

At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence - not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.

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More about this job

Responsibilities

The Director of DevOps & Platform Engineering will lead 24x7 production operations, manage incident response, and coordinate cross-functional technical teams during critical system failures. They are responsible for designing sustainable coverage models, setting on-call policies, and presenting operational KPIs to executive leadership.

Requirements

Candidates must have 10+ years of progressive experience in infrastructure, SRE, or platform engineering, including 5+ years in a leadership role. Proven expertise in managing 24x7 production operations, AWS cloud environments, and incident response processes is required.

Skills

DevOps
Platform Engineering
Site Reliability Engineering
Incident Response
Cloud Engineering
AWS
Terraform
Infrastructure as Code
Cloud Networking
Identity and Access Management
Platform Security
Service-Level Objectives
Capacity Planning
Disaster Recovery
Leadership
Communication

Benefits

Health and wellbeing resources
Paid vacation
Personal days
Sick days
Competitive compensation
Career growth and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

DevOps
Platform Engineering
Site Reliability Engineering
SRE
Cloud Engineering
AWS
Terraform
Infrastructure as Code
IaC
Incident Response
Post-incident Review
PIR
SLO
SLI
Cloud Networking
IAM
Disaster Recovery
Business Continuity
Fintech
Production Operations
Automation
Security Hardening
KPI
Availability
TTR
TTD
Toil Reduction
Executive Leadership
Hybrid
Regulatory Compliance

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