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Added 2 mins ago
NM
Supervisor Engineer, Mine Design & Planning, Red Chris Block Cave
Newmont Mining Corporation
Dease Lake 9, BC
- $105,800 to $176,400 CAD / year
- Full-time
As a Supervisor Engineer, Mine Design & Planning, you'll lead mine planning activities to support production goals and regulatory requirements, while providing technical guidance and…
Added 31 mins ago
W
Structural Engineer Level I
Worley
Vancouver, BC
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 31 mins ago
W
Senior Associate Management Consultant
Worley
Vancouver, BC
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 1 hour ago
W
Senior Mechanical Engineer
Worley
Vancouver, BC
- Full-time
The Senior Material Handling Engineer / Project Manager will demonstrate strong technical leadership, accountability, and professional judgment. The successful candidate will independently…
Added 1 hour ago
W
Structural Engineer Level II
Worley
Vancouver, BC
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 1 hour ago
W
Senior Electrical Engineer
Worley
Vancouver, BC
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 1 hour ago
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HR Representative
SLB
Calgary, AB
- Full-time
…succession planning, career orientation reviews, Schlumberger Eureka Technical Careers, General Field Engineer controls, identifying high-value employees and performance…
Added 2 hours ago
C
Software Developer
Cisco
Ottawa, ON · Kanata, Ontario
- Full-time
We are seeking a highly skilled Software Engineer to deliver features needed for integration between Cisco Cloud Control and Cisco Catalyst Center. In this role, you will architect and lead…
Added 2 hours ago
IC
Frontend Developer
IT Connex
Toronto, ON
- Contract
The ideal candidate is a hands-on senior engineer with strong React and JavaScript expertise, experience building enterprise-scale applications, and the ability to lead technical…
Added 2 hours ago
QP
Mechanical Technician
QuadReal Property Group
Vancouver, BC
- Full-time
Reporting to the Mechanical Operations Manager (or General Manager), the Mechanical Technician is an intermediate-level building technician responsible for providing operational maintenance…
Added 3 hours ago
OT
Field Instrumentation Specialist
Ontario Transit Group - Ontario Line - Southern Civil, Stations & Tunnel
Toronto, ON
- Full-time
The successful candidate will provide technical expertise in the deployment and management of geo-structural monitoring systems used to measure and monitor ground movements, structural…
Added 3 hours ago
S
Platform Solution Architect /Architecte de solutions de plateforme (Montreal)
Slalom
Montreal, QC
- Full-time
…du secteur public nous font confiance pour améliorer leurs opérations, stimuler la croissance et créer de la valeur. Chez Slalom, nous croyons qu'ensemble, nous pouvons aller plus vite,…
Added 3 hours ago
OW
Oliver Wyman - Senior Lead AI Engineer
Oliver Wyman
Toronto, ON
- Full-time
…unprecedented products across industries. As a Senior Lead AI Engineer, you are primarily responsible for managing technical projects and helping teams design and build AI/ML systems and…
Added 3 hours ago
Senior Architectural Contract Construction Administrator (Prince George, BC)
DIALOG
Vancouver, BC
…conditions, access, noise, vibration and continuity of hospital…
Added 3 hours ago
A
Production Assistant
ADM
Windsor, ON
- Full-time
The typical career path for an engineer begins in the position of Production Assistant. This position provides an opportunity for new engineers to join the plant management team, starting…
Added 3 hours ago
FF
E2E French Fry Applications Specialist
FPS Food Process Solutions Corporation
Charlottetown, PE
- Full-time
…valuable exposure to French fry and potato specialty processing operations worldwide and develop a broad understanding of the potato processing industry. Our projects encompass all aspects…
Added 3 hours ago
N
Project Field Coordinator, Mine
Nutrien
Vanscoy, SK
- Full-time
…project tasks. Working closely with Project Managers, Mine Operations, Mine Construction, Maintenance, Engineering, Planning and Supply Chain, the Project Field Coordinator ensures…
Added 3 hours ago
BH
Engineer 2 - Generation Stations Civil Engineering
BC Hydro
Burnaby, BC
- $89,900 to $113,700 CAD / year
- Full-time
BC Hydro’s Civil Design team is looking for a Geological Engineer to join our Geotechnical group to support ongoing capital projects across the province. *As a Intermediate Engineer, you…
Added 3 hours ago
BF
(Junior) Data Engineer (12-Month Contract)
BC Financial Services Authority
Vancouver, BC
- $56,294 to $107,310 CAD / year
- Contract
We are recruiting for a temporary (Junior) Data Engineer role for 12 months within the British Columbia Financial Services Authority (BCFSA). Candidates applying through this competition…
Added 3 hours ago
H
Platform Systems Verification and Validation Engineer | Remote Opportunity | Fastwater Staffing
HIKINEX
Remote, Canada
- Contract
- Remote
Strong technical knowledge in one or more of the following areas:
Added 3 hours ago
Mechanical (Thermal/Vibration) Test Engineer
Moment Energy
Surrey, BC
We are seeking a detail-oriented and hands-on Mechanical (Thermal/Vibration) Test Engineer to join our dynamic team. This role is crucial for ensuring the safety, reliability, and…
Added 3 hours ago
MEP Technical Manager - Scarborough Subway Extension (STC)
Aecon
Toronto, ON · Scarborough, ON
Resolve complex technical issues, balancing safety, constructability, operations, maintenance, cost, and schedule.
Added 4 hours ago
PL
Senior Mine Engineer/Planner - PL#27347
Peter Lucas
AB · Edmonton, AB
- Full-time
The Senior Mine Engineer / Planner will provide senior-level technical support to an active mining operation on a 2 weeks in / 2 weeks out rotation. This position includes camp…
Added 4 hours ago
PC
Cloud Infrastructure Engineer, Senior Associate
Pwc Canada
Ottawa, ON · Toronto, ON
- Full-time
…governance, quality control, and data integration to support business…
Added 4 hours ago
C
Train Conductor - Quebec
CN
Montreal, QC
- Full-time
Ensure compliance with all train orders, signals, railroad rules and regulations related to safety and operations

Questrade Financial Group

Director, DevOps & Platform Engineering

AB, Canada
Vancouver, BC, Canada
MB, Canada
ON, Canada

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and secure.

At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work.

Join our diverse, inclusive, and hybrid workplace to unleash your creativity and nurture your curiosity without limits. If you share this sense of infinite possibility, come shape your future at QFG.

What’s in it for you as an employee of QFG?

Health & wellbeing resources and programs
Paid vacation, personal, and sick days for work-life balance
Competitive compensation and benefits packages
Work-life balance in a hybrid environment with at least 3 days in office
Career growth and development opportunities
Opportunities to contribute to community causes
Work with diverse team members in an inclusive and collaborative environment

This job posting is for an existing vacancy

We’re looking for our next Director, DevOps & Platform Engineering. Could It Be You?

The role requires a leader with proven experience running 24x7 production operations and incident response for critical systems in regulated or high-availability environments. The candidate must have hands-on experience serving as the senior operational escalation point, leading major-incident triage, orchestrating cross-functional responses, and managing executive, customer, and regulatory communications.

Need more details? Keep reading…

In this role, responsibilities include but are not limited to:

Demonstrating readiness and history of serving as the designated 24x7 executive escalation contact for high-severity platform outages and production incidents
Having a proven ability to step in as the senior incident commander during critical system failures to coordinate cross-functional technical teams (SRE, Engineering, Security, Architecture, and Enterprise Technology).
Experiencing directing escalation workflows involving external service providers, hosting vendors, and shared services supporting after-hours coverage.
Tracking record of designing, staffing, and operating sustainable 24x7 coverage models, including evaluating and implementing follow-the-sun, dedicated overnight shifts, or hybrid staffing structures.
Having practical experience setting on-call policies - balancing primary and secondary rotation load, managing compensation or time off in lieu, standardizing shift handoffs, and actively mitigating on-call engineer burnout.
Planning and safeguarding operations during periods of elevated risk, including release windows, bank holidays, migrations, and seasonal transaction peaks
Establishing clear incident severity tiers with defined response and restoration time targets.
Having a history of embedding a blameless post-incident review (PIR) culture focused on systemic analysis, preventative remediation, and ongoing tracking of follow-up action items.
Demonstrating work in refining paging criteria, eliminating alert fatigue, reducing repeat pages, and maintaining high-quality, actionable operational runbooks.
Understanding systems for cross-training, operational documentation retention, and runbook updates to prevent institutional knowledge silos during live triage.
Experiencing directly briefing executive leadership and non-technical stakeholders during live outages regarding impact, remediation steps, and resolution ETAs
Adhering to strict notification frameworks for end users, institutional clients, and financial regulators during material disruptions.
Adhering to strict notification frameworks for end users, institutional clients, and financial regulators during material disruptions.
Collaborating directly with Security Operations and the CISO on complex incidents where security threats (e.g., breaches, configuration vulnerabilities) and operational service disruptions coincide
Ensuring centralized security logging, telemetry, and system visibility are readily accessible to accelerate investigation and resolution during an active threat.
Designing and executing proactive disaster-recovery drills, business continuity testing, failure-injection scenarios, and game-day simulations
Enforcing rigorous operational readiness assessments prior to production launches - verifying automated rollbacks, monitoring coverage, capacity, and runbooks are in place before services go live.
Tracking and presenting operational KPIs to senior leadership, specifically Availability, Time to Detect (TTD), Time to Restore (TTR), recurring incident patterns, and toil reduction metrics.

So are YOU our next Director, DevOps & Platform Engineering? You are if you…

Have 10+ years of progressive experience across Infrastructure, Site Reliability Engineering (SRE), Cloud Engineering, or Platform Engineering.
Have a 5+ years of experience leading and developing technical engineering teams.
Have a proven experience building and managing a 24x7 production operations or on-call function for business-critical systems.
Have hands-on experience running major-incident response and post-incident review (PIR) processes, including direct communication with executive stakeholders during active incidents.
Have deep practical knowledge of SRE frameworks, including defining and managing Service-Level Objectives (SLOs), Service-Level Indicators (SLIs), error budgets, availability targets, and capacity planning
Have deep experience designing and running production workloads in AWS or comparable public cloud environments.
Have strong proficiency with IaC and automation frameworks such as Terraform
Have a solid understanding of cloud networking, Identity and Access Management (IAM), secrets and certificate management, and platform security hardening

Sounds like you? Click below to apply!

At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence - not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.

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More about this job

Responsibilities

The Director of DevOps & Platform Engineering will lead 24x7 production operations, manage incident response, and coordinate cross-functional technical teams during critical system failures. They are responsible for designing sustainable coverage models, setting on-call policies, and presenting operational KPIs to executive leadership.

Requirements

Candidates must have 10+ years of progressive experience in infrastructure, SRE, or platform engineering, including 5+ years in a leadership role. Proven expertise in managing 24x7 production operations, AWS cloud environments, and incident response processes is required.

Skills

DevOps
Platform Engineering
Site Reliability Engineering
Incident Response
Cloud Engineering
AWS
Terraform
Infrastructure as Code
Cloud Networking
Identity and Access Management
Platform Security
Service-Level Objectives
Capacity Planning
Disaster Recovery
Leadership
Communication

Benefits

Health and wellbeing resources
Paid vacation
Personal days
Sick days
Competitive compensation
Career growth and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

DevOps
Platform Engineering
Site Reliability Engineering
SRE
Cloud Engineering
AWS
Terraform
Infrastructure as Code
IaC
Incident Response
Post-incident Review
PIR
SLO
SLI
Cloud Networking
IAM
Disaster Recovery
Business Continuity
Fintech
Production Operations
Automation
Security Hardening
KPI
Availability
TTR
TTD
Toil Reduction
Executive Leadership
Hybrid
Regulatory Compliance

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