Jobs in Canada

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Added 10 mins ago
QF
Manager, Lifecycle & Marketing Automation
Questrade Financial Group
Toronto, ON
- Full-time
We’re looking for our next Manager Lifecycle & Marketing Automation
Added 10 mins ago
QF
Senior Manager, Operations Transformation
Questrade Financial Group
Toronto, ON
- Full-time
We’re looking for our next Senior Manager, Operations Transformation
Added 26 mins ago
K
Manager, Banking and Capital Markets
KPMG
ON · Toronto, Ontario
- Full-time
Taking a holistic view, we tailor our approaches to our client’s key concerns. We strive to optimize operations by leveraging creative and innovative solutions to raise service quality…
Added 26 mins ago
AC
Manager, ease Cloud Accounting Services
ACCA Careers
Langley (District), BC · City of Langley, BC
- Full-time
Make an impact with our ease Cloud Accounting Services team as a Manager. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly evolving…
Added 26 mins ago
A
Integration Manager – People Tech (Bangkok Based, relocation provided) [SHP]
Agoda
Vancouver, BC
- Full-time
Agoda is using a wide range of systems and tools like Workday, Zendesk, Greenhouse, etc. to support its People operations' fast-moving pace and dynamic workforce needs globally. We are…
Added 1 hour ago
QF
Manager, Reporting and Analysis
Questrade Financial Group
Toronto, ON
- Full-time
We’re looking for our next Senior Manager, Data Science & Service Intelligence
Added 3 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 3 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 3 hours ago
A
Processing Operation Analyst III
ATB
Calgary, AB
- Full-time
Reporting to an Operations Processing Manager, the Wealth Operations Processing Analyst III will be part of the team that oversees trade and fee management, as well as registered account…
Added 3 hours ago
PE
Payroll Administrator
PTW Energy Services
Calgary, AB
- Full-time
Reporting to the Manager, Payroll & Benefits, you'll work in a busy, high-volume environment supporting payroll for salaried and hourly employees across multiple provinces.
Added 4 hours ago
C
Associate, Client Relations - Bilingual
CIBC
Montreal, QC
- Full-time
…diligence, and operational processes alongside partners in Operations, Controls, and Portfolio Management teams. In this role, you'll help strengthen client relationships, support…
Added 4 hours ago
AC
Credit Team Lead
Aston Carter
AB · Edmonton, Alberta
- $38 to $42 CAD / hour
- Contract
…Credit Team Lead. This role involves supporting the Credit Manager, providing high-level credit work, and assisting with escalations. It emphasizes proactive risk management to assess and…
Added 4 hours ago
DH
Assistant Housekeeping Manager
Delta Hotels and Resorts®
Calgary, AB
- Full-time
Job CategoryRooms & Guest Services Operations
Added 4 hours ago
BL
Senior Accountant
Big League Food Company
Mississauga, ON
- $80,000 to $90,000 CAD / year
- Full-time
We are seeking an experienced, hands-on Senior Accountant to lead our finance and accounting operations across our growing retail and wholesale business. We’re on a mission to grow to $100M…
Added 4 hours ago
RP
Marketing Operations Manager
RECRUITMENT PARTNERS INC.
AB · Edmonton, AB
- Full-time
Our client is seeking a Marketing Operations Manager to drive marketing technology, automation, analytics, and operational excellence across a growing organization. This role will be…
Added 4 hours ago
T
Customer Experience Associate
TD
Cambridge, ON
- Part-time
…career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock…
Added 5 hours ago
RB
Branch Operations Manager
Royal Bank of Canada
AB · EDMONTON, Alberta
- Full-time
The RBC Dominion Securities Management team located in downtown Edmonton is looking for a Branch Operations Manager to join their team! The Branch Operations Manager fulfils a leadership…
Added 5 hours ago
A
Tax Manager
Armco
Halifax, NS
- Full-time
Cross border tax experience considered an asset
Added 5 hours ago
SG
Senior Markets & Trading Risk Auditor
Societe Generale
Montreal, QC
- Full-time
…standards. In addition, SGIAA assesses the compliance of the Group's operations, the effective level of risk exposure and management, the adequate enforcement of procedures and the…
Added 5 hours ago
Senior Manager, Finance Transformation
Phantom Screens
Abbotsford, BC
Leadership with reach. You will coach the Accounting Specialist, work with Operations, Sales and IT, and report results directly to the CFO.
Added 5 hours ago
C
Consulting Manager – Capital Markets
Cognizant
Toronto, ON
- Full-time
What You Must Have To Be Considered
Added 5 hours ago
AF
Processing Operation Analyst III
ATB Financial
Calgary, AB
- Temporary
Reporting to an Operations Processing Manager, the Wealth Operations Processing Analyst III will be part of the team that oversees trade and fee management, as well as registered account…
Added 5 hours ago
F
Key Account Manager
Flexiti
Toronto, ON · East York, ON
- Full-time
This position sits within Flexiti Financial Inc., part of Questrade Financial Group, in Operations - Client Management.This position reports to the Senior Manager, Account Management and…
Added 5 hours ago
A
Property Manager
Armco
Montreal, QC
- Full-time
As the Property Manager, you will be responsible for all aspects of property management at one of our downtown multi residential properties. The responsibilities will include, but are not…
Added 5 hours ago
T
Executive Assistant II
TD
Toronto, ON
- Full-time
Provide a high level of administrative support within the Office of the CRO to ensure smooth day-to-day operations (i.e. printing, filing, managing stationery, scheduling meetings, etc.)

Questrade Financial Group

Senior Manager, Operations Transformation

Toronto, ON, Canada

$140,000 - $175,000 CAD · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $140,000 - $175,000 CAD
Job type: Full-time
Apply by: Dec 13, 2026
Work location: A hybrid environment, with at least three days in the office built for working together
Experience: Experience: 7+ years of experience in operations, banking, or management consulting, with at least 3 years in a leadership capacity.
Posting language: English
Posted: Nov 13, 2026

Original job description

Questrade is on a mission to help Canadians to become much more financially successful and secure.

For nearly 30 years, Questrade Financial Group has been delivering on that mission through investing, banking, mortgages, and real estate. Together, we tilt finance in favour of ambitious Canadians, creating new ways for them to seize the financial future they deserve.

We're looking for people who are ready to enter their career inflection point. Mission-driven, exceptional folks that never settle. The work here is hard because the responsibility is real. If that's the standard you've been looking for, keep reading.

Req # 4409

The return on your career investment

Compensation and incentives built to reward the value you bring.
RRSP matching of up to 6%.
Health and wellness resources and programs, including $5,000 in mental health practitioner coverage.
$5,000 in tuition subsidies for job-related courses, every year.
100% parental top-up, up to 26 weeks for birthing parents and 18 weeks for non-birthing parents.
A hybrid environment, with at least three days in the office built for working together.
Paid vacation, personal, and sick days.
A community care day to give back to the causes you care about.

This job posting is for an existing vacancy.

We’re looking for our next Senior Manager, Operations Transformation

Reporting to the Director, Operations Transformation, the Senior Manager is responsible for the end-to-end execution of transformation initiatives and supports the design of the enterprise transformation roadmap. Operations Transformation's mandate covers all business entities and corporate functions, so the role is not dedicated to one business area and moves to where the organization's priorities are.

This role transcends tactical project management, requiring expert ability to lead high-impact, large-scale initiatives from diagnostic through to sustainability. You will serve as the primary architect for process re-engineering and the integration of Artificial Intelligence (AI), Machine Learning (ML), and automation into core operational processes, partnering with internal AI and automation specialists. The Senior Manager acts as a key advisor to executive stakeholders, ensuring that transformation efforts enable the business to meet long-term growth and efficiency goals.

The mandate

In This Role, You Will

Initiative Leadership: Lead the execution of large-scale, high-complexity transformation projects, maximizing business impact and ROI through relentless drive for results.
Operational Diagnostics: Spearhead operations diagnostics to identify bottlenecks, waste, and high-value opportunities for improvement as well as automation or AI integration, in partnership with internal AI and automation specialists.
Enterprise Change Implementation: Act as a senior change agent, managing complex stakeholder landscapes to drive the adoption of new operating models and digital tools across business entities and corporate functions.
High-Impact Process Re-engineering: Lead the design of future-state operations using Lean or Six Sigma methodologies to maximize efficiency and minimize risk.
Strategic Cross-Functional Partnership: Partner with senior leaders in Risk, Finance, Operations, and Technology teams to ensure transformation initiatives meet operational needs as well as enterprise standards.
Governance & Velocity: Maintain rigorous oversight over all project outcomes; proactively identify and resolve all blockers to maintain a high pace of change.
Team Leadership & Mentorship: Lead and mentor a team of transformation professionals as the team grows, fostering a culture of high performance, continuous learning, and career growth.

You’re ready for this mandate if you have the following qualifications

Education: Bachelor's degree in Business, Finance, Engineering, or a related field.
Experience: 7+ years of experience in operations, banking, or management consulting, with at least 3 years in a leadership capacity.
Strategic Project Management: Expert-level ability to manage complex project portfolios and maintain momentum in high-pressure environments.
Operational Excellence: Deep understanding of modern operational methodologies (e.g. Lean, Six Sigma, Agile), with a track record of driving high-impact outcomes and efficiency gains, and practical experience leading a team to achieve operational and technological improvements.
Analytical Rigor: Strong capability in data-driven diagnostics and identifying root causes of operational friction.
Technological Knowledge: Strong understanding of technologies relevant to financial services operations and the ability to drive tactical improvements in this environment.
Regulatory Knowledge: Comprehensive understanding of the Canadian financial services industry.
Leadership & Executive Influence: Proven ability to lead, influence, and negotiate effectively with executive stakeholders across multiple functions, and to navigate organizational politics to drive change.
Team Development: Ability to lead, mentor and motivate high-performing teams to deliver on project outcomes, and develop our future leaders.

Nice to have

MBA or relevant post-graduate qualification.

Enter your career inflection point. Apply now.

The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.

Base salary range

$140,000 - $175,000 CAD

Technology and AI

We mix human ingenuity with advanced technology. For ambitious builders like you, we provide the latest technology to enable your creativity. You'll have everything you need to build the best outcomes and products for our clients.

Diversity and Inclusion

At Questrade Financial Group of Companies, we’re committed to fostering a diverse, inclusive, and accessible work environment where individuals are treated with dignity and respect. Our global team reflects the diversity of the communities we serve and operate in.

Accessibility statement

Candidates selected for an interview are contacted directly. If you require accommodation during the recruitment or selection process, please let us know. We will work with you to meet your needs.

AI in hiring

Questrade Financial Group of companies Applicant Tracking System uses artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead complex, enterprise-wide transformation initiatives from operational diagnosis through implementation and sustainability, including process redesign and the integration of AI, machine learning, and automation. Partner with executives and cross-functional teams to deliver measurable efficiency and growth outcomes, oversee governance and change adoption, and mentor transformation professionals.

Requirements

Requires a bachelor's degree in business, finance, engineering, or a related field, plus at least seven years of relevant experience and three years in a leadership capacity. Candidates should bring expertise in complex project management, operational excellence methodologies, data-driven diagnostics, financial services technology and regulation, executive influence, and team development; an MBA or relevant postgraduate qualification is an asset.

Skills

Transformation Leadership
Strategic Project Management
Operations Diagnostics
Process Re-engineering
Lean
Six Sigma
Agile
Artificial Intelligence
Machine Learning
Automation
Change Management
Data-Driven Analysis
Root Cause Analysis
Executive Stakeholder Management
Team Leadership
Canadian Financial Services Regulation

Benefits

RRSP Matching
Health And Wellness Resources
Mental Health Coverage
Tuition Subsidy
Parental Leave Top-Up
Paid Vacation
Personal Days
Sick Days
Community Care Day
Bonus Program

Visa sponsorship

Not detected in the job text

Keywords

Operations Transformation
Transformation Initiatives
Operational Diagnostics
Process Re-engineering
Artificial Intelligence
Machine Learning
Automation
Lean
Six Sigma
Agile
Change Management
Operating Models
Digital Tools
Project Portfolio Management
Data-Driven Diagnostics
Root Cause Analysis
Operational Excellence
Financial Services
Canadian Financial Services Regulation
Risk Management
Finance
Technology
Governance
Return On Investment
Stakeholder Management
Executive Influence
Team Mentorship

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Work requirements

Jobs in Canada