Jobs in Canada

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Added 13 mins ago
WG
Senior Programmer Analyst (Burlington, ON)
Wolseley Group
Burlington, ON
- Full-time
Experience with Aldon change management system and ROBOT job scheduler is an asset.
Added 13 mins ago
M
Bilingual Senior Travel Claims Specialist
Manulife
Toronto, ON · Kitchener, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
…customer-focused individual to join our Travel Claims Risk Management Team at an exciting time. The team is moving away from shared mailboxes and spreadsheet logs to a new workflow platform…
Added 13 mins ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
Respond to employee and manager inquiries regarding pay, benefits, and employment-related documentation.
Added 13 mins ago
FH
Colleague Concierge
Fairmont Hotels & Resorts
Jasper, AB
- Full-time
Ability required to work on holidays, weekends, overnights, and other non-day shifts
Added 13 mins ago
FH
Talent Acquisition Manager
Fairmont Hotels & Resorts
Jasper, AB
- Full-time
…newly renovated Fairmont Jasper Park Lodge. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in…
Added 13 mins ago
FH
Concierge Agent
Fairmont Hotels & Resorts
Lake Louise, AB
- Full-time
Must possess outstanding guest service skills, including professional verbal communication skills · You may be required to work on holidays, weekends, overnights and other non-day shifts
Added 13 mins ago
AC
Food Retail Brand Location Supervisor
Aramark Canada
Kingston, ON
- Part-time
Manage revenue control procedures, working closely with the manager & management team.
Added 13 mins ago
AC
Hourly Supervisor
Aramark Canada
Kingston, ON
- Part-time
Manage revenue control procedures, working closely with the manager & management team.
Added 13 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Reporting to the Finance Manager, Corporate Consolidations and working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate…
Added 13 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 13 mins ago
HT
Payroll Manager, Americas
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 13 mins ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
Recognized leadership in transformation and change management;
Added 13 mins ago
FH
Registered Nurse, Perinatal - Langley Memorial Hospital
Fraser Health Authority
Langley (District), BC · City of Langley, BC
- $41.42 to $59.52 CAD / hour
- Part-time
Provides feedback to the Manager/delegate on the effectiveness of patient care programs, policy/clinical decision support tools (e.g. clinical pathways, standards of care, order sets and…
Added 13 mins ago
FR
Controller, Property Management
FirstService Residential Canada
Vancouver, BC
- Full-time
The Controller, reporting to the Director, Property Management – Canada, is a proactive leader focused on aggressive change management within the client accounting team. This role…
Added 14 mins ago
LM
Head of Department – Medical Biology Laboratory
Lacroix Médecine Privée
Quebec, QC
- Full-time
A role at the heart of the Operations This position is not limited to administrative management. We are looking for someone who wants to be an integral part of operations, work…
Added 28 mins ago
UH
Client Care Attendant - Transitional Care Program - Talent Pool
University Health Network
Toronto, ON
- Part-time
Shifts: Various - Rotating Days/Nights/Weekends/Holidays (subject to change)
Added 28 mins ago
UH
Registered Practical Nurse – Transitional Care Program – Talent Pool
University Health Network
Toronto, ON
- Part-time
Shifts: Various - Rotating Days/Nights/Weekends/Holidays (subject to change)
Added 28 mins ago
A
Hotel Manager
AccorHotel
Vancouver, BC
- Full-time
Partner with the General Manager in the overall management and strategic direction of the hotel, assuming their responsibilities when designated.
Added 28 mins ago
QF
Senior Manager, Compliance
Questrade Financial Group
Toronto, ON
- Full-time
The successful Senior Manager, Compliance shall be responsible for Questrade's compliance and supervision programs in multiple asset classes with a focus on TCC but also capturing,…
Added 28 mins ago
QF
Manager, Lifecycle & Marketing Automation
Questrade Financial Group
Toronto, ON
- Full-time
We’re looking for our next Manager Lifecycle & Marketing Automation
Added 28 mins ago
QF
Senior Manager, Operations Transformation
Questrade Financial Group
Toronto, ON
- Full-time
This role transcends tactical project management, requiring expert ability to lead high-impact, large-scale initiatives from diagnostic through to sustainability. You will serve as the…
Added 28 mins ago
AC
Senior Manager, ease Cloud Accounting Services
ACCA Careers
Langley (District), BC · City of Langley, BC
- Full-time
Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.
Added 44 mins ago
AC
Manager, ease Cloud Accounting Services
ACCA Careers
Langley (District), BC · City of Langley, BC
- Full-time
Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.
Added 44 mins ago
A
Integration Manager – People Tech (Bangkok Based, relocation provided) [SHP]
Agoda
Vancouver, BC
- Full-time
…to stay connected. The GSD team uses state-of-the-art cloud management technologies combined with the best on-site services to manage the latest hardware running Windows, macOS, and…
Added 44 mins ago
A
Contract Manager - Space & Defense Systems
ABB
Quebec, QC
- Full-time
As the Contract Manager, Space & Defense Systems, you will oversee the contractual lifecycle of complex projects and programs, helping ABB manage commercial risk, contractual obligations,…

Questrade Financial Group

Senior Manager, Operations Transformation

Toronto, ON, Canada

$140,000 - $175,000 CAD · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $140,000 - $175,000 CAD
Job type: Full-time
Apply by: Dec 13, 2026
Work location: A hybrid environment, with at least three days in the office built for working together
Experience: Experience: 7+ years of experience in operations, banking, or management consulting, with at least 3 years in a leadership capacity.
Posting language: English
Posted: Nov 13, 2026

Original job description

Questrade is on a mission to help Canadians to become much more financially successful and secure.

For nearly 30 years, Questrade Financial Group has been delivering on that mission through investing, banking, mortgages, and real estate. Together, we tilt finance in favour of ambitious Canadians, creating new ways for them to seize the financial future they deserve.

We're looking for people who are ready to enter their career inflection point. Mission-driven, exceptional folks that never settle. The work here is hard because the responsibility is real. If that's the standard you've been looking for, keep reading.

Req # 4409

The return on your career investment

Compensation and incentives built to reward the value you bring.
RRSP matching of up to 6%.
Health and wellness resources and programs, including $5,000 in mental health practitioner coverage.
$5,000 in tuition subsidies for job-related courses, every year.
100% parental top-up, up to 26 weeks for birthing parents and 18 weeks for non-birthing parents.
A hybrid environment, with at least three days in the office built for working together.
Paid vacation, personal, and sick days.
A community care day to give back to the causes you care about.

This job posting is for an existing vacancy.

We’re looking for our next Senior Manager, Operations Transformation

Reporting to the Director, Operations Transformation, the Senior Manager is responsible for the end-to-end execution of transformation initiatives and supports the design of the enterprise transformation roadmap. Operations Transformation's mandate covers all business entities and corporate functions, so the role is not dedicated to one business area and moves to where the organization's priorities are.

This role transcends tactical project management, requiring expert ability to lead high-impact, large-scale initiatives from diagnostic through to sustainability. You will serve as the primary architect for process re-engineering and the integration of Artificial Intelligence (AI), Machine Learning (ML), and automation into core operational processes, partnering with internal AI and automation specialists. The Senior Manager acts as a key advisor to executive stakeholders, ensuring that transformation efforts enable the business to meet long-term growth and efficiency goals.

The mandate

In This Role, You Will

Initiative Leadership: Lead the execution of large-scale, high-complexity transformation projects, maximizing business impact and ROI through relentless drive for results.
Operational Diagnostics: Spearhead operations diagnostics to identify bottlenecks, waste, and high-value opportunities for improvement as well as automation or AI integration, in partnership with internal AI and automation specialists.
Enterprise Change Implementation: Act as a senior change agent, managing complex stakeholder landscapes to drive the adoption of new operating models and digital tools across business entities and corporate functions.
High-Impact Process Re-engineering: Lead the design of future-state operations using Lean or Six Sigma methodologies to maximize efficiency and minimize risk.
Strategic Cross-Functional Partnership: Partner with senior leaders in Risk, Finance, Operations, and Technology teams to ensure transformation initiatives meet operational needs as well as enterprise standards.
Governance & Velocity: Maintain rigorous oversight over all project outcomes; proactively identify and resolve all blockers to maintain a high pace of change.
Team Leadership & Mentorship: Lead and mentor a team of transformation professionals as the team grows, fostering a culture of high performance, continuous learning, and career growth.

You’re ready for this mandate if you have the following qualifications

Education: Bachelor's degree in Business, Finance, Engineering, or a related field.
Experience: 7+ years of experience in operations, banking, or management consulting, with at least 3 years in a leadership capacity.
Strategic Project Management: Expert-level ability to manage complex project portfolios and maintain momentum in high-pressure environments.
Operational Excellence: Deep understanding of modern operational methodologies (e.g. Lean, Six Sigma, Agile), with a track record of driving high-impact outcomes and efficiency gains, and practical experience leading a team to achieve operational and technological improvements.
Analytical Rigor: Strong capability in data-driven diagnostics and identifying root causes of operational friction.
Technological Knowledge: Strong understanding of technologies relevant to financial services operations and the ability to drive tactical improvements in this environment.
Regulatory Knowledge: Comprehensive understanding of the Canadian financial services industry.
Leadership & Executive Influence: Proven ability to lead, influence, and negotiate effectively with executive stakeholders across multiple functions, and to navigate organizational politics to drive change.
Team Development: Ability to lead, mentor and motivate high-performing teams to deliver on project outcomes, and develop our future leaders.

Nice to have

MBA or relevant post-graduate qualification.

Enter your career inflection point. Apply now.

The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.

Base salary range

$140,000 - $175,000 CAD

Technology and AI

We mix human ingenuity with advanced technology. For ambitious builders like you, we provide the latest technology to enable your creativity. You'll have everything you need to build the best outcomes and products for our clients.

Diversity and Inclusion

At Questrade Financial Group of Companies, we’re committed to fostering a diverse, inclusive, and accessible work environment where individuals are treated with dignity and respect. Our global team reflects the diversity of the communities we serve and operate in.

Accessibility statement

Candidates selected for an interview are contacted directly. If you require accommodation during the recruitment or selection process, please let us know. We will work with you to meet your needs.

AI in hiring

Questrade Financial Group of companies Applicant Tracking System uses artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead complex, enterprise-wide transformation initiatives from operational diagnosis through implementation and sustainability, including process redesign and the integration of AI, machine learning, and automation. Partner with executives and cross-functional teams to deliver measurable efficiency and growth outcomes, oversee governance and change adoption, and mentor transformation professionals.

Requirements

Requires a bachelor's degree in business, finance, engineering, or a related field, plus at least seven years of relevant experience and three years in a leadership capacity. Candidates should bring expertise in complex project management, operational excellence methodologies, data-driven diagnostics, financial services technology and regulation, executive influence, and team development; an MBA or relevant postgraduate qualification is an asset.

Skills

Transformation Leadership
Strategic Project Management
Operations Diagnostics
Process Re-engineering
Lean
Six Sigma
Agile
Artificial Intelligence
Machine Learning
Automation
Change Management
Data-Driven Analysis
Root Cause Analysis
Executive Stakeholder Management
Team Leadership
Canadian Financial Services Regulation

Benefits

RRSP Matching
Health And Wellness Resources
Mental Health Coverage
Tuition Subsidy
Parental Leave Top-Up
Paid Vacation
Personal Days
Sick Days
Community Care Day
Bonus Program

Visa sponsorship

Not detected in the job text

Keywords

Operations Transformation
Transformation Initiatives
Operational Diagnostics
Process Re-engineering
Artificial Intelligence
Machine Learning
Automation
Lean
Six Sigma
Agile
Change Management
Operating Models
Digital Tools
Project Portfolio Management
Data-Driven Diagnostics
Root Cause Analysis
Operational Excellence
Financial Services
Canadian Financial Services Regulation
Risk Management
Finance
Technology
Governance
Return On Investment
Stakeholder Management
Executive Influence
Team Mentorship

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Work requirements

Jobs in Canada