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Added 10 mins ago
T
Ship Maintenance Lead
Thales
Dartmouth, NS
- Full-time
…Short Work Period or Docking Work Period. As the Work Package Manager, you will be responsible for managing the integrated schedule and worksite during structured work periods, while…
Added 10 mins ago
TM
Project Manager, Pipelines, Pacific Link (Contract)
Trans Mountain
Calgary, AB
- Contract
…values-driven individual to join our dynamic team as a Project Manager, Pipeline, Pacific Link (Contract). In this position, you will work closely with the Project Director to lead assigned…
Added 10 mins ago
AS
Senior Recruiter
Aker Solutions
St. John's, NL
- Full-time
Collaborates with the hiring manager and organization team members during the offer process, identifying and recommending salary ranges, start dates, and further details.
Added 10 mins ago
NL
Vérificateur de données - Chimie HPLC - HPLC Chemistry Data Reviewer
Neopharm Labs
Blainville, QC
- Full-time
Added 25 mins ago
A
Staff Software Engineer, Analytics and Reporting Solutions ⭐
Achievers
Toronto, ON
- Full-time
Work closely with the product manager, designer, and other engineering teams to define requirements, ensure architectural alignment, and translate them into technical solutions. Actively…
Added 39 mins ago
T
Personal Banking Associate Trainee
TD
Surrey, BC
- Full-time
Post-Secondary or Undergraduate degree (in related field) preferred
Added 39 mins ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
Respond to employee and manager inquiries regarding pay, benefits, and employment-related documentation.
Added 39 mins ago
AC
Maintenance Manager
Aramark Canada
AB · Edmonton, AB
- Full-time
The Maintenance Manager is responsible for leading the maintenance operations across the assigned Shepherd's Care Foundation portfolio, ensuring safe, reliable, and compliant building…
Added 39 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 39 mins ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
We are looking for an experienced manager with a strong business acumen and excellent technological expertise, recognized for their leadership, judgment, and ability to drive organizational…
Added 40 mins ago
LM
Head of Department – Medical Biology Laboratory
Lacroix Médecine Privée
Quebec, QC
- Full-time
…collaborative operations management approach. If you are a hands-on manager, familiar with the realities of the laboratory, and wish to play an active role both with the teams and in the…
Added 54 mins ago
ZP
Project Manager
ZE Power Engineering
Richmond, BC
- $80,000 to $95,000 CAD / year
- Full-time
Must have access to a vehicle
Added 54 mins ago
QF
Senior Manager, Compliance
Questrade Financial Group
Toronto, ON
- Full-time
We’re looking for our next Senior Compliance Manager
Added 54 mins ago
QF
Manager, Lifecycle & Marketing Automation
Questrade Financial Group
Toronto, ON
- Full-time
We’re looking for our next Manager Lifecycle & Marketing Automation
Added 54 mins ago
QF
Senior Manager, Operations Transformation
Questrade Financial Group
Toronto, ON
- Full-time
We’re looking for our next Senior Manager, Operations Transformation
Added 1 hour ago
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Clerical Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Good judgment is shown in advising the Program Manager and/or delegate of unusual situations or issues;
Added 1 hour ago
R|
Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
The Centre for Precision Psychiatry – Quebec (CPPQ) is seeking a project manager for our large-scale longitudinal mental health research project across three clinical research sites,…
Added 1 hour ago
A
Contract Manager - Space & Defense Systems
ABB
Quebec, QC
- Full-time
As the Contract Manager, Space & Defense Systems, you will oversee the contractual lifecycle of complex projects and programs, helping ABB manage commercial risk, contractual obligations,…
Added 1 hour ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 1 hour ago
C
Senior Project Manager - St. John's, Newfoundland and Labrador
CGI
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
…clear, achievable plans. We are looking for a Senior Project Manager to lead technology and business initiatives from planning through delivery, bringing people together, managing risks,…
Added 1 hour ago
R|
Clinical Research Coordinator - Regulatory Affairs (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager, Clinical Research Administration Centre for Innovative Medicine (CIM), the incumbent is responsible for supporting the submission of clinical research…
Added 1 hour ago
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Lab Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Laboratory Manager oversees both the day-to-day administrative infrastructure and basic science research activities within the Otorhinolaryngological Sciences Laboratory. This dual-role…
Added 1 hour ago
R|
Licensed Practical Nurse (LPN) or Research Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…the team by completing additional tasks as directed by the…
Added 1 hour ago
NC
Program Assistant, Moosonee (26-48)
Northern College of Applied Arts and Technology
Moosonee, ON
- Full-time
Reporting to the Manager, Employment Services and Academic Upgrading, the Program Assistant will be responsible for providing reception services for the Access Centre. In addition, they…
Added 1 hour ago
KW
Talent Acquisition Specialist – Sales Recruitment
Kinetic Wireless - Rogers Authorized Dealer
Langley (District), BC · Langley, BC
- Full-time
…Columbia, along with a growing Business Sales Division (B2B) and Field Sales Division (D2D) serving business customers across Canada. Skynet also owns and operates businesses in other…

Questrade Financial Group

Senior Manager, Operations Transformation

Toronto, ON, Canada

$140,000 - $175,000 CAD · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $140,000 - $175,000 CAD
Job type: Full-time
Apply by: Dec 13, 2026
Work location: A hybrid environment, with at least three days in the office built for working together
Experience: Experience: 7+ years of experience in operations, banking, or management consulting, with at least 3 years in a leadership capacity.
Posting language: English
Posted: Nov 13, 2026

Original job description

Questrade is on a mission to help Canadians to become much more financially successful and secure.

For nearly 30 years, Questrade Financial Group has been delivering on that mission through investing, banking, mortgages, and real estate. Together, we tilt finance in favour of ambitious Canadians, creating new ways for them to seize the financial future they deserve.

We're looking for people who are ready to enter their career inflection point. Mission-driven, exceptional folks that never settle. The work here is hard because the responsibility is real. If that's the standard you've been looking for, keep reading.

Req # 4409

The return on your career investment

Compensation and incentives built to reward the value you bring.
RRSP matching of up to 6%.
Health and wellness resources and programs, including $5,000 in mental health practitioner coverage.
$5,000 in tuition subsidies for job-related courses, every year.
100% parental top-up, up to 26 weeks for birthing parents and 18 weeks for non-birthing parents.
A hybrid environment, with at least three days in the office built for working together.
Paid vacation, personal, and sick days.
A community care day to give back to the causes you care about.

This job posting is for an existing vacancy.

We’re looking for our next Senior Manager, Operations Transformation

Reporting to the Director, Operations Transformation, the Senior Manager is responsible for the end-to-end execution of transformation initiatives and supports the design of the enterprise transformation roadmap. Operations Transformation's mandate covers all business entities and corporate functions, so the role is not dedicated to one business area and moves to where the organization's priorities are.

This role transcends tactical project management, requiring expert ability to lead high-impact, large-scale initiatives from diagnostic through to sustainability. You will serve as the primary architect for process re-engineering and the integration of Artificial Intelligence (AI), Machine Learning (ML), and automation into core operational processes, partnering with internal AI and automation specialists. The Senior Manager acts as a key advisor to executive stakeholders, ensuring that transformation efforts enable the business to meet long-term growth and efficiency goals.

The mandate

In This Role, You Will

Initiative Leadership: Lead the execution of large-scale, high-complexity transformation projects, maximizing business impact and ROI through relentless drive for results.
Operational Diagnostics: Spearhead operations diagnostics to identify bottlenecks, waste, and high-value opportunities for improvement as well as automation or AI integration, in partnership with internal AI and automation specialists.
Enterprise Change Implementation: Act as a senior change agent, managing complex stakeholder landscapes to drive the adoption of new operating models and digital tools across business entities and corporate functions.
High-Impact Process Re-engineering: Lead the design of future-state operations using Lean or Six Sigma methodologies to maximize efficiency and minimize risk.
Strategic Cross-Functional Partnership: Partner with senior leaders in Risk, Finance, Operations, and Technology teams to ensure transformation initiatives meet operational needs as well as enterprise standards.
Governance & Velocity: Maintain rigorous oversight over all project outcomes; proactively identify and resolve all blockers to maintain a high pace of change.
Team Leadership & Mentorship: Lead and mentor a team of transformation professionals as the team grows, fostering a culture of high performance, continuous learning, and career growth.

You’re ready for this mandate if you have the following qualifications

Education: Bachelor's degree in Business, Finance, Engineering, or a related field.
Experience: 7+ years of experience in operations, banking, or management consulting, with at least 3 years in a leadership capacity.
Strategic Project Management: Expert-level ability to manage complex project portfolios and maintain momentum in high-pressure environments.
Operational Excellence: Deep understanding of modern operational methodologies (e.g. Lean, Six Sigma, Agile), with a track record of driving high-impact outcomes and efficiency gains, and practical experience leading a team to achieve operational and technological improvements.
Analytical Rigor: Strong capability in data-driven diagnostics and identifying root causes of operational friction.
Technological Knowledge: Strong understanding of technologies relevant to financial services operations and the ability to drive tactical improvements in this environment.
Regulatory Knowledge: Comprehensive understanding of the Canadian financial services industry.
Leadership & Executive Influence: Proven ability to lead, influence, and negotiate effectively with executive stakeholders across multiple functions, and to navigate organizational politics to drive change.
Team Development: Ability to lead, mentor and motivate high-performing teams to deliver on project outcomes, and develop our future leaders.

Nice to have

MBA or relevant post-graduate qualification.

Enter your career inflection point. Apply now.

The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.

Base salary range

$140,000 - $175,000 CAD

Technology and AI

We mix human ingenuity with advanced technology. For ambitious builders like you, we provide the latest technology to enable your creativity. You'll have everything you need to build the best outcomes and products for our clients.

Diversity and Inclusion

At Questrade Financial Group of Companies, we’re committed to fostering a diverse, inclusive, and accessible work environment where individuals are treated with dignity and respect. Our global team reflects the diversity of the communities we serve and operate in.

Accessibility statement

Candidates selected for an interview are contacted directly. If you require accommodation during the recruitment or selection process, please let us know. We will work with you to meet your needs.

AI in hiring

Questrade Financial Group of companies Applicant Tracking System uses artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead complex, enterprise-wide transformation initiatives from operational diagnosis through implementation and sustainability, including process redesign and the integration of AI, machine learning, and automation. Partner with executives and cross-functional teams to deliver measurable efficiency and growth outcomes, oversee governance and change adoption, and mentor transformation professionals.

Requirements

Requires a bachelor's degree in business, finance, engineering, or a related field, plus at least seven years of relevant experience and three years in a leadership capacity. Candidates should bring expertise in complex project management, operational excellence methodologies, data-driven diagnostics, financial services technology and regulation, executive influence, and team development; an MBA or relevant postgraduate qualification is an asset.

Skills

Transformation Leadership
Strategic Project Management
Operations Diagnostics
Process Re-engineering
Lean
Six Sigma
Agile
Artificial Intelligence
Machine Learning
Automation
Change Management
Data-Driven Analysis
Root Cause Analysis
Executive Stakeholder Management
Team Leadership
Canadian Financial Services Regulation

Benefits

RRSP Matching
Health And Wellness Resources
Mental Health Coverage
Tuition Subsidy
Parental Leave Top-Up
Paid Vacation
Personal Days
Sick Days
Community Care Day
Bonus Program

Visa sponsorship

Not detected in the job text

Keywords

Operations Transformation
Transformation Initiatives
Operational Diagnostics
Process Re-engineering
Artificial Intelligence
Machine Learning
Automation
Lean
Six Sigma
Agile
Change Management
Operating Models
Digital Tools
Project Portfolio Management
Data-Driven Diagnostics
Root Cause Analysis
Operational Excellence
Financial Services
Canadian Financial Services Regulation
Risk Management
Finance
Technology
Governance
Return On Investment
Stakeholder Management
Executive Influence
Team Mentorship

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Work requirements

Jobs in Canada