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FH
Fairmont Gold Supervisor - Full Time, Seasonal
Fairmont Hotels & Resorts
Vancouver, BC
- Full-time
- Temporary
As a Fairmont Gold Supervisor, you’ll help lead the daily operation of our exclusive Fairmont Gold floor, supporting our colleagues while ensuring every detail of the guest journey reflects…
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Maintenance Superintendent
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Edmonton, AB
- Contract
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AC
Maintenance Manager
Aramark Canada
AB · Edmonton, AB
- Full-time
Lead the day-to-day maintenance operations across the assigned portfolio, ensuring safe, efficient, and compliant building operations.
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Dishwashing Supervisor
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Whistler, BC
- Full-time
Lead and supervise the Stewarding team in all aspects of the department and ensure standards are followed
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- Part-time
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Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
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Payroll Manager, Americas
Husky Technologies
Bolton, ON
- Full-time
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DIRECTOR OF INFORMATION TECHNOLOGY
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Director, Front Office
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Vancouver, BC
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Credit Analyst, Director - Project Finance (Industrial, Transportation and Project Finance Ratings
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Toronto, ON
- Full-time
Lead the analysis of transportation related transactions and assess key quantitative and qualitative factors influencing the credit quality of multi-sector Project Finance credits;
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Controller, Property Management
FirstService Residential Canada
Vancouver, BC
- Full-time
The Controller will be the lead in onboarding new Property Management clients, ensuring accurate and timely financial reports, overseeing processes, resolving issues, and aligning with…
Added 14 mins ago
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Compounding Technician
Apollo Health And Beauty Care
Toronto, ON
- $20 to $21 CAD / hour
- Full-time
Report discrepancies, deviations, spills, damages, mistakes, or unsafe conditions immediately to supervisors or lead hands.
Added 14 mins ago
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Hotel Manager
AccorHotel
Vancouver, BC
- Full-time
As Hotel Manager, you will partner with the General Manager to lead hotel operations, develop our leaders and deliver memorable guest experiences. Your visible leadership, operational…
Added 15 mins ago
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Project Engineering Director , Nuclear
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Markham, ON
- Full-time
Lead technical and organizational interfaces among the owner, architect-engineer, reactor technology provider, constructors, suppliers, utilities, operations, and other project partners.
Added 15 mins ago
QF
Manager, Lifecycle & Marketing Automation
Questrade Financial Group
Toronto, ON
- Full-time
Sitting at the intersection of Marketing, Sales (BDMs), Product, and Operations, you will spearhead our transition from Pardot to Braze, establish predictive broker-scoring models, and…
Added 15 mins ago
QF
Senior Manager, Operations Transformation
Questrade Financial Group
Toronto, ON
- Full-time
High-Impact Process Re-engineering: Lead the design of future-state operations using Lean or Six Sigma methodologies to maximize efficiency and minimize risk.
Added 15 mins ago
QF
Manager, Data Science
Questrade Financial Group
Toronto, ON
- Full-time
…propensity, and retention) that directly inform daily business operations, establishes production-grade model standards, and mentors a high-performing data science team while actively…
Added 30 mins ago
Quebec City Magasin - Gérant du magasin
Running Room
Quebec, QC
…the Store Manager. The Boutique Manager will oversee retail operations, including inventory and visual merchandising, and actively participate in building our sales team by providing…
Added 30 mins ago
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Integration Manager – People Tech (Bangkok Based, relocation provided) [SHP]
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Vancouver, BC
- Full-time
Agoda is using a wide range of systems and tools like Workday, Zendesk, Greenhouse, etc. to support its People operations' fast-moving pace and dynamic workforce needs globally. We are…
Added 30 mins ago
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Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Site operations: Oversee day-to-day research operations across sites, including workflows, staffing, coordination of research teams, problem-solving, and SOP development and maintenance.
Added 30 mins ago
J
Senior Compensation Analyst
Jobgether
Canada
- $82,500 to $110,000 CAD / year
- Full-time
…support business objectives and workforce planning. You will also lead strategic compensation programs, improve existing frameworks, and ensure consistent application of compensation…
Added 30 mins ago
CI
Senior Event Specialist
Compugen Inc
Canada
- Full-time
The Senior Marketing Event Specialist plays a lead role in planning, executing, and optimizing Compugen’s events and trade shows portfolio. Reporting to the Manager, Marketing Events, this…
Added 30 mins ago
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Senior Project Manager - St. John's, Newfoundland and Labrador
CGI
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
…achievable plans. We are looking for a Senior Project Manager to lead technology and business initiatives from planning through delivery, bringing people together, managing risks, and…
Added 30 mins ago
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Earthworks Lead Hand
Skeena Gold + Silver
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- Full-time
Reporting directly to the Field Supervisor, the Lead Hand is responsible for providing day-to-day leadership, direction, and hands-on support to field crews working on earthworks…

Questrade Financial Group

Senior Manager, Operations Transformation

Toronto, ON, Canada

$140,000 - $175,000 CAD · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $140,000 - $175,000 CAD
Job type: Full-time
Apply by: Dec 13, 2026
Work location: A hybrid environment, with at least three days in the office built for working together
Experience: Experience: 7+ years of experience in operations, banking, or management consulting, with at least 3 years in a leadership capacity.
Posting language: English
Posted: Nov 13, 2026

Original job description

Questrade is on a mission to help Canadians to become much more financially successful and secure.

For nearly 30 years, Questrade Financial Group has been delivering on that mission through investing, banking, mortgages, and real estate. Together, we tilt finance in favour of ambitious Canadians, creating new ways for them to seize the financial future they deserve.

We're looking for people who are ready to enter their career inflection point. Mission-driven, exceptional folks that never settle. The work here is hard because the responsibility is real. If that's the standard you've been looking for, keep reading.

Req # 4409

The return on your career investment

Compensation and incentives built to reward the value you bring.
RRSP matching of up to 6%.
Health and wellness resources and programs, including $5,000 in mental health practitioner coverage.
$5,000 in tuition subsidies for job-related courses, every year.
100% parental top-up, up to 26 weeks for birthing parents and 18 weeks for non-birthing parents.
A hybrid environment, with at least three days in the office built for working together.
Paid vacation, personal, and sick days.
A community care day to give back to the causes you care about.

This job posting is for an existing vacancy.

We’re looking for our next Senior Manager, Operations Transformation

Reporting to the Director, Operations Transformation, the Senior Manager is responsible for the end-to-end execution of transformation initiatives and supports the design of the enterprise transformation roadmap. Operations Transformation's mandate covers all business entities and corporate functions, so the role is not dedicated to one business area and moves to where the organization's priorities are.

This role transcends tactical project management, requiring expert ability to lead high-impact, large-scale initiatives from diagnostic through to sustainability. You will serve as the primary architect for process re-engineering and the integration of Artificial Intelligence (AI), Machine Learning (ML), and automation into core operational processes, partnering with internal AI and automation specialists. The Senior Manager acts as a key advisor to executive stakeholders, ensuring that transformation efforts enable the business to meet long-term growth and efficiency goals.

The mandate

In This Role, You Will

Initiative Leadership: Lead the execution of large-scale, high-complexity transformation projects, maximizing business impact and ROI through relentless drive for results.
Operational Diagnostics: Spearhead operations diagnostics to identify bottlenecks, waste, and high-value opportunities for improvement as well as automation or AI integration, in partnership with internal AI and automation specialists.
Enterprise Change Implementation: Act as a senior change agent, managing complex stakeholder landscapes to drive the adoption of new operating models and digital tools across business entities and corporate functions.
High-Impact Process Re-engineering: Lead the design of future-state operations using Lean or Six Sigma methodologies to maximize efficiency and minimize risk.
Strategic Cross-Functional Partnership: Partner with senior leaders in Risk, Finance, Operations, and Technology teams to ensure transformation initiatives meet operational needs as well as enterprise standards.
Governance & Velocity: Maintain rigorous oversight over all project outcomes; proactively identify and resolve all blockers to maintain a high pace of change.
Team Leadership & Mentorship: Lead and mentor a team of transformation professionals as the team grows, fostering a culture of high performance, continuous learning, and career growth.

You’re ready for this mandate if you have the following qualifications

Education: Bachelor's degree in Business, Finance, Engineering, or a related field.
Experience: 7+ years of experience in operations, banking, or management consulting, with at least 3 years in a leadership capacity.
Strategic Project Management: Expert-level ability to manage complex project portfolios and maintain momentum in high-pressure environments.
Operational Excellence: Deep understanding of modern operational methodologies (e.g. Lean, Six Sigma, Agile), with a track record of driving high-impact outcomes and efficiency gains, and practical experience leading a team to achieve operational and technological improvements.
Analytical Rigor: Strong capability in data-driven diagnostics and identifying root causes of operational friction.
Technological Knowledge: Strong understanding of technologies relevant to financial services operations and the ability to drive tactical improvements in this environment.
Regulatory Knowledge: Comprehensive understanding of the Canadian financial services industry.
Leadership & Executive Influence: Proven ability to lead, influence, and negotiate effectively with executive stakeholders across multiple functions, and to navigate organizational politics to drive change.
Team Development: Ability to lead, mentor and motivate high-performing teams to deliver on project outcomes, and develop our future leaders.

Nice to have

MBA or relevant post-graduate qualification.

Enter your career inflection point. Apply now.

The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.

Base salary range

$140,000 - $175,000 CAD

Technology and AI

We mix human ingenuity with advanced technology. For ambitious builders like you, we provide the latest technology to enable your creativity. You'll have everything you need to build the best outcomes and products for our clients.

Diversity and Inclusion

At Questrade Financial Group of Companies, we’re committed to fostering a diverse, inclusive, and accessible work environment where individuals are treated with dignity and respect. Our global team reflects the diversity of the communities we serve and operate in.

Accessibility statement

Candidates selected for an interview are contacted directly. If you require accommodation during the recruitment or selection process, please let us know. We will work with you to meet your needs.

AI in hiring

Questrade Financial Group of companies Applicant Tracking System uses artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead complex, enterprise-wide transformation initiatives from operational diagnosis through implementation and sustainability, including process redesign and the integration of AI, machine learning, and automation. Partner with executives and cross-functional teams to deliver measurable efficiency and growth outcomes, oversee governance and change adoption, and mentor transformation professionals.

Requirements

Requires a bachelor's degree in business, finance, engineering, or a related field, plus at least seven years of relevant experience and three years in a leadership capacity. Candidates should bring expertise in complex project management, operational excellence methodologies, data-driven diagnostics, financial services technology and regulation, executive influence, and team development; an MBA or relevant postgraduate qualification is an asset.

Skills

Transformation Leadership
Strategic Project Management
Operations Diagnostics
Process Re-engineering
Lean
Six Sigma
Agile
Artificial Intelligence
Machine Learning
Automation
Change Management
Data-Driven Analysis
Root Cause Analysis
Executive Stakeholder Management
Team Leadership
Canadian Financial Services Regulation

Benefits

RRSP Matching
Health And Wellness Resources
Mental Health Coverage
Tuition Subsidy
Parental Leave Top-Up
Paid Vacation
Personal Days
Sick Days
Community Care Day
Bonus Program

Visa sponsorship

Not detected in the job text

Keywords

Operations Transformation
Transformation Initiatives
Operational Diagnostics
Process Re-engineering
Artificial Intelligence
Machine Learning
Automation
Lean
Six Sigma
Agile
Change Management
Operating Models
Digital Tools
Project Portfolio Management
Data-Driven Diagnostics
Root Cause Analysis
Operational Excellence
Financial Services
Canadian Financial Services Regulation
Risk Management
Finance
Technology
Governance
Return On Investment
Stakeholder Management
Executive Influence
Team Mentorship

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Work requirements

Jobs in Canada