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Added 1 hour ago
K
Assistant Store Manager - West Edmonton Mall
Knix
AB · Edmonton, AB
- $55,000 to $60,000 CAD / year
- Full-time
As an Assistant Store Manager at Knix, you bring our brand to life through how you lead and connect every day. You have a natural pulse on what our customers want and create a welcoming,…
Added 1 hour ago
Senior Specialist Labour Relations
Canada Post - Postes Canada
Ottawa, ON
The Senior Specialist Labour Relations is responsible for leading all Labour Relations activities within their assigned area of responsibility while providing specialist advice and guidance…
Added 4 hours ago
BT
Senior Audit and Assurance Accountant
Baker Tilly Canada
Kawartha Lakes, ON · Lindsay, ON
- Full-time
We are looking for a Senior Accountant to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you’ll…
Added 5 hours ago
General Manager
Amica Senior Lifestyles
BC · West Vancouver, British Columbia
As the General Manager you are responsible for the day-to-day operations of the community ensuring the provision of high quality care and service; management, supervision and clinical…
Added 6 hours ago
B
Operational Technology Cybersecurity Lead
BGIS
Toronto, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 7 hours ago
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CLSU Manager (Commercial Support) - Insurance
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Toronto, ON
- Full-time
💰 Senior Salary: Competitive compensation range of $80,000 – $120,000.
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Senior Commercial Lines Account Manager
JobsMedia.io
Toronto, ON
- Full-time
We are recruiting for a Senior Commercial Lines Insurance Account Manager for a well-established brokerage in the North York, ON area.
Added 8 hours ago
E
Principal Software Engineer
EngRadar
Kitamaat 2, BC
- Full-time
This is a senior, hands-on role for an engineer who wants influence beyond a single product team. You’ll work in a highly connected environment, on a small team that supports a large…
Added 10 hours ago
T
Agency Partnerships Manager - Global Business Solutions - Canada
TikTok
Toronto, ON
- Full-time
The Agency Partnerships Manager (APM) is responsible for hitting revenue goals, building relationships with advertising agencies, and helping agencies drive business results on TikTok…
Added 11 hours ago
LS
Director of Care - Hamilton, ON
Lev Senior Living
Hamilton, ON
- Full-time
The compensation range listed reflects the expected hiring range for this position. However, candidates with significant or directly related experience, specialized skills, or advanced…
Added 14 hours ago
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Senior Project Manager
CBRE
Victoria, BC
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Added 16 hours ago
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Standards and Training Specialist
Baker Tilly Canada
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- Full-time
Reporting to the Manager of Professional Standards and Training, this role plays a key part in supporting the professional development of our assurance team and upholding our commitment to…
Added 16 hours ago
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Content Strategist
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Remote, Canada
- Full-time
- Remote
This is a mid-level individual contributor role reporting to the Senior Organic Growth Manager. You’ll work closely with the Senior Director of Everyday Banking and Partnerships, the…
Added 16 hours ago
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Elevated Support Senior Specialist
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Toronto, ON · TPCA Toronto
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Advertised as: Elevated Support Senior Specialist
Added 17 hours ago
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Dining Room Supervisor - Full Time
COGIR Real Estate
Vaughan, ON
- Full-time
Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.
Added 17 hours ago
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Senior Human Resources Manager, Total Rewards
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The Senior Human Resources Manager - Total Rewards plays a pivotal role in supporting our North American operations, reporting directly to the Director, Corporate HR & Total Rewards. This…
Added 18 hours ago
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Strategic Sourcing Manager // Responsable de l'approvisionnement stratégique
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- Full-time
Expérience dans l’établissement de relations solides avec des parties prenantes d’affaires de niveau senior et dans la traduction des besoins d’affaires en stratégies d’approvisionnement et…
Added 18 hours ago
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Payroll Manager
AMA - Alberta Motor Association
Edmonton, AB · Administration Centre
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…delivering exceptional service? AMA is looking for a Payroll Manager to lead the organization's payroll function - ensuring our approximately 2,000 team members across multiple business…
Added 19 hours ago
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Senior Product Manager
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Assistant Manager, Administration
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This position reports to the Manager, PPSA Administration within Equipment Finance. You will work closely with PPSA Administrators, Senior Administrators, students, peer leaders and…
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Senior Analyst Custody Invoicing
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A career as a Senior Analyst, Custody Invoicing within the Custody Operations team at National Bank Trust means acting as a subject matter expert in custody operations and supporting…
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Senior Manager Commercial Credit
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a senior commercial credit manager in the Credit Risk team at National
Added 19 hours ago
Senior Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
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We’re searching for a Senior Insurance Advisor. Are you searching for new possibilities?
Added 19 hours ago
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Senior Administrative Agent
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A career as a Senior Administration Agent in the Real Estate Finance team at National Bank means acting as a loan administration specialist. It is through your ability to support your…

Questrade Financial Group

Supervisor, Income

Toronto, ON, Canada

Base salary range: $75,000 - $85,000

Apply About employer

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Job details

Pay: Base salary range: $75,000 - $85,000
Experience: Have 4+ years of experience in dividends, distributions, or entitlements, including time leading a team
Posting language: English
Posted: Oct 5, 2026

Original job description

Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and secure.

At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work.

Join our diverse, inclusive, and hybrid workplace to unleash your creativity and nurture your curiosity without limits. If you share this sense of infinite possibility, come shape your future at QFG.

What's in it for you as an employee of QFG?

Health & wellbeing resources and programs
Paid vacation, personal, and sick days for work-life balance
Competitive compensation and benefits packages
Work-life balance in a hybrid environment with at least 3 days in office
Career growth and development opportunities
Opportunities to contribute to community causes
Work with diverse team members in an inclusive and collaborative environment

This job posting is for an existing vacancy.

We're looking for our next Supervisor, Income. Could It Be You?

The Supervisor, Income works collaboratively within the management group to coordinate the activities of our Analysts and successfully meet the needs of the business. You will monitor service quality to ensure service levels are consistently achieved, resolving issues efficiently and effectively, and you will collect, interpret, and report on metrics. You will oversee the end-to-end lifecycle of the income functions and mitigate market risk by ensuring deadline integrity, acting as the final point of escalation for complex queries. This role is designed to ensure that back-office processing never compromises the client experience or the firm's capital.

Need more details? Keep reading…

In this role, responsibilities include but are not limited to:

Applying strong knowledge of dividends, distributions, interest, and entitlement payments, along with their tax, trade, and settlement implications
Actively monitoring the team's timely and accurate processing of dividend and distribution payments, including event set-up, announcement review, and the processing of various distribution events (spin-offs, optional stock dividend elections, rights distributions, stock splits, foreign elections, and DRIPs), as well as reconciling, monitoring, and posting entitlements to client accounts
Creating and maintaining process and procedure documentation
Liaising with external vendors as required, and maintaining productive relationships with third-party service providers including Broadridge, transfer agents, and other financial counterparties
Reviewing and signing off on daily reports for the function, and escalating breaks and risks promptly
Researching and responding to inquiries from internal business groups, depositories, agents, clients, and issuers, and supporting and de-escalating client inquiries and requests in a timely manner
Serving as a resource for junior staff, with an understanding of all departmental procedures and market practices
Leading the practical use of n8n, SQL, Python, and AI in day-to-day operations
Fostering a culture of operational excellence by continually identifying opportunities to eliminate manual effort, reduce errors, and shorten processing time, and building the business case to implement the change
Coordinating project initiatives with partners in Operations, Technology, Tax, Risk, Trading, and Compliance
Initiating or participating in projects, communicating project status, and providing timely escalation of issues to your manager to ensure project objectives are met
Supporting the growth of the team, including planning for staffing and workflow allocation
Assessing training needs within the team, with a focus on coaching and the growth of any direct reports
Taking on special projects as assigned

So are YOU our next Supervisor, Income? You are if you…

Have 4+ years of experience in dividends, distributions, or entitlements, including time leading a team
Have experience working in clearing operations or a back office
Have a post-secondary degree or diploma in a related field
Have excellent communication, time management, and organizational skills
Have excellent analytical and accounting skills, and can accurately determine complex entitlement payments and finalize end-to-end processes
Work well under pressure in a fast-paced, high-risk environment while maintaining a professional manner

Additional kudos if you…

Have technical skills in Python, SQL, Google Workspace, workflow automation (n8n), and AI tools
Have completed CSI courses such as the CSC and the CPH exam
Have experience using Broadridge BPS

Additional Information…

This position sits within Questrade, in Brokerage Operations, and reports to the Senior Manager, Corporate Actions and Income.
This position has one direct report (Analyst, Entitlements). You will partner closely with the Supervisor, Settlements and the Supervisor, Securities Lending and Finance.
This is a Full Time Regular position based in the GTA.

Compensation Information:

Base salary range: $75,000 - $85,000
The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.

Sounds like you? Click below to apply!

At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence - not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.

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More about this job

Responsibilities

The Supervisor, Income coordinates the activities of analysts to ensure accurate processing of dividend, distribution, and entitlement payments while mitigating market risk. They also lead operational improvements using automation and AI tools while serving as a point of escalation for complex queries.

Requirements

Candidates must have at least 4 years of experience in dividends, distributions, or entitlements, including team leadership experience. A post-secondary degree or diploma in a related field is required, along with strong analytical and communication skills.

Skills

Dividends
Distributions
Entitlement payments
Back-office operations
Clearing operations
Team leadership
Analytical skills
Accounting skills
Python
SQL
N8n
Workflow automation
AI tools
Broadridge BPS
Risk management
Project management

Benefits

Health and wellbeing resources
Paid vacation
Personal days
Sick days
Competitive compensation
Benefits packages
Career growth and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Dividends
Distributions
Entitlements
Back-office
Clearing operations
Python
SQL
N8n
AI
Broadridge BPS
Corporate actions
Financial services
Risk management
Process documentation
Workflow automation
Project management
Tax implications
Settlement
Reconciliation
Fintech
CSC
CPH
Google Workspace
Operational excellence
Team leadership

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