Jobs in Canada

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Added 3 mins ago
OT
Restaurant Manager
One Therapy Network
AB · Edmonton, AB
- Full-time
…productive team, and ultimately, the growth and profitability of the…
Added 3 mins ago
RE
Structures and Facades Engineer
RJC Engineers
Toronto, ON
- Full-time
…engineering knowledge with client-facing leadership, including business development and relationship management. Key Responsibilities Duties include, but are not limited…
Added 3 mins ago
TP
Senior Human Resources Advisor
The Portfolio Group
Toronto, ON
- $75,000 to $85,000 CAD / year
- Full-time
Work environment: 5 days in office, Downtown Toronto off King and Union station
Added 3 mins ago
AC
Senior Manager, Tax / Directeur(trice) principal(e), Fiscalité
ACCA Careers
Dieppe, NB
- Full-time
MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our…
Added 3 mins ago
AG
The Residency 2027
Adelphi Group
Toronto, ON
- Full-time
Throughout the program, participants develop applicable media-industry knowledge, professional capabilities, and broad business acumen, forming a strong foundation for a successful career…
Added 3 mins ago
AG
The Residency 2027 (Vancouver)
Adelphi Group
Vancouver, BC
- Full-time
Throughout the program, participants develop applicable media-industry knowledge, professional capabilities, and broad business acumen, forming a strong foundation for a successful career…
Added 10 mins ago
Software Engineer
Questrade
Toronto, ON
…Marketing, Product, Design and Engineering, you will translate business requirements and creative concepts into responsive, accessible and production-ready web experiences. This role…
Added 10 mins ago
Senior Product Manager, Everyday Banking
Questrade
Toronto, ON
Business & Financial Acumen: A deep interest in personal finance and the ability to understand business dynamics, and connect product data with business metrics and outcomes.
Added 10 mins ago
Senior Manager, JSOC & Threat Hunting
Questrade
Toronto, ON
Own deployment, administration and lifecycle management of JSOC security solutions, including Zscaler (ZIA, ZPA, ZDX) and email security, and evaluate and improve tools, integrations and…
Added 10 mins ago
Senior Manager, Account Management - Questbank
Questrade
Toronto, ON
Present performance, quality, and trend reports to senior leadership, draw on industry and market knowledge to inform business planning.
Added 10 mins ago
Senior Data Scientist, Strategy & Corporate Development
Questrade
Toronto, ON
…assist Questrade in growing and delivering customer-centric solutions in a multi-product / multi-channel financial services environment. The Senior Data Scientist utilizes advanced Data…
Added 10 mins ago
Principal Software Engineer
Questrade
Toronto, ON
Collaboration & Communication: Collaborate closely with cross-functional teams (Product, Design) to translate business requirements into technical solutions. Clearly explain complex…
Added 10 mins ago
Head of Product, Questrade Experience Platform
Questrade
Toronto, ON
Identify and understand customer requirements, encouraging innovation within Product Leads to develop products and business solutions that anticipate and deliver on customer needs
Added 10 mins ago
Business Development Manager
Questrade
Québec, QC
Added 10 mins ago
Bilingual Account Specialist
Questrade
AB · Toronto, ON · Québec, QC
Work-life balance in a hybrid environment with at least 3 days in office
Added 18 mins ago
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Sales Marketing Executive
LiveExShield
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Company Description LiveExShield is a software development company specializing in compliance and risk management solutions, including Anti-Money Laundering, Risk-Based Approach, KYC, CDD,…
Added 18 mins ago
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Journeyperson Heavy Duty Mechanic
The RMC Group of Companies
Edmonton, AB
- Internship
Night shift premium
Added 18 mins ago
FG
Information Technology Business Analyst
FDM Group
Toronto, ON
- Contract
FDM is a global business and technology consultancy delivering client and industry driven solutions through our 5 core specialist Practices; Software Engineering, Data & Analytics, IT…
Added 18 mins ago
RG
Gestionnaire de bureau / Office Manager
Reinsurance Group of America, Incorporated
Montreal, QC · Canada, Montreal, RGA Re
- Full-time
…reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial…
Added 33 mins ago
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Technical Solution Engineer (Intern), SE&I
Ciena
Ottawa, ON · Montreal, QC
- Full-time
The must haves:
Added 33 mins ago
Scrum master
National Money Mart Company
Toronto, ON
…Mart-Canada’s largest non-bank branch network-and a leader in financial solutions for underserved…
Added 33 mins ago
FH
Senior business analyst
Fraser Health Authority
Surrey, BC
- $38.88 to $55.89 CAD / hour
Working across business, technical, operational, and vendor teams, you will play a key role in translating complex business needs into clear requirements, processes, workflows, and…
Added 33 mins ago
FH
Senior business analyst
Fraser Health Authority
Surrey, BC
- $38.88 to $55.89 CAD / hour
The Senior Business Analyst, Digital Patient and Provider Experience, is responsible for managing assigned projects, assisting team members and applying appropriate change management…
Added 33 mins ago
C
Manager, Coronach Service Centre - Southland Co-operative Ltd. @ Coronach, SK
Co-op
Coronach, SK
- Full-time
- On-site
…sales of 70 million annually. Southland Co-op is on the Top 100 business list for Saskatchewan and a signatory to the Mission:Zero Charter for commitment to workplace health and…
Added 48 mins ago
BC
HR Generalist (Recruitment & Labour Relations)
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, the HR Generalist plays a critical role in delivering high-volume recruitment solutions that support the organization's ongoing staffing needs. Recruitment is the primary focus of…

Questrade

Bilingual Account Specialist

AB, Canada
Toronto, ON, Canada
Québec, QC, Canada

Base salary range: $45,000 - $47,000

Apply on job-boards.greenhouse.io About employer

Applications open in a new tab.

Job details

Pay: Base salary range: $45,000 - $47,000
Work location: Work-life balance in a hybrid environment with at least 3 days in office
Experience: Possess a minimum of 2 years of related experience in mortgage administration and/or collections and registered products within the financial services industry or a related role
Posting language: English · French
Posted: Nov 13, 2026

Original job description

English section of this bilingual listing.

Questrade is on a mission to help Canadians to become much more financially successful and secure.

For nearly 30 years, Questrade Financial Group has been delivering on that mission through investing, banking, mortgages, and real estate. Together, we tilt finance in favour of ambitious Canadians, creating new ways for them to seize the financial future they deserve.

We're looking for people who are ready to enter their career inflection point. Mission-driven, exceptional folks that never settle. The work here is hard because the responsibility is real. If that's the standard you've been looking for, keep reading.

Req # 4370

English version to follow.

Paid vacation, personal, and sick days for work-life balance
Competitive compensation and benefits packages
Work-life balance in a hybrid environment with at least 3 days in office
Career growth and development opportunities
Opportunities to contribute to community causes
Work with diverse team members in an inclusive and collaborative environment

This job posting is for an existing vacancy.

We’re looking for our next Bilingual Account Specialist. Could It Be You?

We are seeking an Account Specialist, Collections to join the team. You will be responsible for providing exceptional service experiences to our customers. You will manage customer concerns, settle disputes, and resolve customer discrepancies all while maintaining and deepening our relationships with customers to maintain client loyalty. The right person will have good judgement, high emotional intelligence, and the ability to problem-solve and influence to find a mutually beneficial solution.

Need more details? Keep reading…

In this role, responsibilities include but are not limited to:

You will work with our customers to determine the appropriate repayment options.
Accurately document each call in the system according to notation guidelines and update
account information.
Use effective communication skills to ensure a balance between the customers experience
and the Company's interests in accordance with our standards and policies
Support the achievement of assigned financial targets and KPIs results through effective
problem identification and resolution of client accounts.
You will continue to maintain a high level of product and procedural knowledge in order to
provide professional, courteous financial counseling to affect optimal recoveries.
Identify and/or support initiatives to enhance client's collections experience.

So are YOU our next Bilingual Account Specialist? You are if you…

Communicate fluently in both English and French
Bring at least 6 months of call centre experience, preferably in a collections environment
Possess a minimum of 2 years of related experience in mortgage administration and/or collections and registered products within the financial services industry or a related role
Hold an understanding of credit cards and how billing cycles work
Demonstrate excellent oral and written communication skills
Excel at managing customer concerns, settling disputes, resolving customer discrepancies, and creating deep relationships to help avoid future issues
Show the willingness and desire to learn from the best in the industry and apply your learnings to support your customers throughout the customer lifecycle
Maintain a quiet, private workspace in your home free from background noise
Can hardwire (Ethernet) your company-provided equipment directly to your home router
Offer the availability to work full-time based on an assigned shift, including the flexibility and willingness to work rotational shifts based on business needs and special circumstances
Have strong knowledge of PCs, with proficiency in Google Suite considered an asset
Thrive in a fast-paced, changing environment with tight deadlines

Compensation Information:

Base salary range: $45,000 - $47,000
The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.

Sounds like you? Click below to apply!

Technology and AI

We mix human ingenuity with advanced technology. For ambitious builders like you, we provide the latest technology to enable your creativity. You'll have everything you need to build the best outcomes and products for our clients.

Diversity and Inclusion

At Questrade Financial Group of Companies, we’re committed to fostering a diverse, inclusive, and accessible work environment where individuals are treated with dignity and respect. Our global team reflects the diversity of the communities we serve and operate in.

Accessibility statement

Candidates selected for an interview are contacted directly. If you require accommodation during the recruitment or selection process, please let us know. We will work with you to meet your needs.

AI in hiring

Questrade Financial Group of companies Applicant Tracking System uses artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Read the full bilingual original

Questrade is on a mission to help Canadians to become much more financially successful and secure.

Req # 4370

English version to follow.

Quels sont les avantages de travailler chez QFG?

Ressources et programmes de santé et de mieux-être
Congés payés (vacances, congés personnels et congés de maladie) favorisant la conciliation travail-vie personnelle
Rémunération et avantages sociaux concurrentiels
Conciliation travail-vie personnelle
Possibilités d’avancement et de perfectionnement professionnel
Occasions de contribuer à des causes communautaires
Travail au sein d’une équipe diversifiée, dans un environnement inclusif et collaboratif

Cette offre d’emploi vise à pourvoir un poste actuellement vacant.

Nous sommes à la recherche de notre prochain ou prochaine spécialiste bilingue des comptes. Est-ce vous?

Nous recherchons un ou une spécialiste des comptes, Recouvrement, pour se joindre à l’équipe. Vous aurez pour mandat d’offrir une expérience de service exceptionnelle à notre clientèle. Vous gérerez les préoccupations des clients, réglerez les litiges et résoudrez les écarts dans leurs comptes, tout en entretenant et en approfondissant nos relations avec eux afin de maintenir leur fidélité. La personne idéale fait preuve de bon jugement et d’une grande intelligence émotionnelle, et sait résoudre des problèmes et exercer une influence positive afin de trouver des solutions mutuellement avantageuses.

Vous voulez en savoir plus? Poursuivez votre lecture…

Dans ce rôle, vos responsabilités comprennent notamment :

Collaborer avec nos clients afin de déterminer les options de remboursement appropriées.
Consigner avec exactitude chaque appel dans le système, conformément aux directives de notation, et mettre à jour les renseignements des comptes.
Faire appel à d’excellentes aptitudes en communication afin d’assurer un équilibre entre l’expérience client et les intérêts de l’entreprise, conformément à nos normes et politiques.
Contribuer à l’atteinte des objectifs financiers et des indicateurs de rendement clés (IRC) assignés, grâce à une détection efficace des problèmes et à la résolution des dossiers clients.
Maintenir un haut niveau de connaissance des produits et des procédures afin d’offrir des conseils financiers professionnels et courtois favorisant un recouvrement optimal.
Proposer ou soutenir des initiatives visant à améliorer l’expérience de recouvrement de la clientèle.

Alors, êtes-vous notre prochain ou prochaine spécialiste bilingue des comptes? C’est le cas si vous…

Communiquez couramment en anglais et en français
Possédez au moins 6 mois d’expérience en centre d’appels, idéalement dans un environnement de recouvrement
Cumulez au moins 2 ans d’expérience pertinente en administration hypothécaire ou en recouvrement, ainsi qu’avec les produits enregistrés, dans le secteur des services financiers ou dans un poste connexe
Comprenez le fonctionnement des cartes de crédit et des cycles de facturation
Possédez d’excellentes aptitudes en communication orale et écrite
Excellez dans la gestion des préoccupations des clients, le règlement des litiges, la résolution des écarts et l’établissement de relations solides permettant de prévenir de futurs problèmes
Démontrez la volonté et le désir d’apprendre des meilleurs de l’industrie et de mettre vos apprentissages en pratique pour soutenir vos clients tout au long de leur cycle de vie
Disposez à domicile d’un espace de travail calme et privé, à l’abri des bruits de fond
Pouvez brancher l’équipement fourni par l’entreprise directement à votre routeur au moyen d’un câble Ethernet
Êtes disponible pour travailler à temps plein selon un quart de travail assigné, et faites preuve de la souplesse nécessaire pour travailler selon des quarts rotatifs en fonction des besoins de l’entreprise et de circonstances particulières
Possédez de solides connaissances en informatique; la maîtrise de la suite Google constitue un atout
Vous épanouissez dans un environnement dynamique et en constante évolution, où les échéances sont serrées

Rémunération :

Échelle salariale de base : de 45 000 $ à 47 000 $
La rémunération finale sera établie en fonction de l’expérience, des compétences et de l’emplacement géographique (Canada) de la personne retenue. Elle comprend un régime d’avantages sociaux complet et un programme incitatif (primes) concurrentiel pour les postes permanents à temps plein.

Ça vous ressemble? Cliquez ci-dessous pour postuler!

English Version

What’s in it for you as an employee of QFG?

Health & wellbeing resources and programs
Paid vacation, personal, and sick days for work-life balance
Competitive compensation and benefits packages
Work-life balance in a hybrid environment with at least 3 days in office
Career growth and development opportunities
Opportunities to contribute to community causes
Work with diverse team members in an inclusive and collaborative environment