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Director, Growth & Commercial Intelligence
Bomber
Edmonton, AB
Full-time
The Director will provide the CEO and executive team with a clearer view of customer behaviour, revenue performance and the effectiveness of major commercial investments. Working closely…
Account Manager- Optical Connectivity
Molex
Ottawa, ON
Full-time
Our Optical Solutions business and Global Sales and Marketing team is seeking an Account Manager to manage a large, strategic customer in the telecommunications industry. Reporting to the…
Intermediate Accountant
TAG Hardware
Surrey, BC
60,000 to 70,000 CAD / year
Full-time
Based in South Surrey, BC, our team brings together design, manufacturing, operations, sales, and corporate functions under one roof. As we continue to grow across North America, we’re…
Intermediate Accountant
Tag Hardware Systems Ltd
Surrey, BC
60,000 to 70,000 CAD / year
Full-time
Our team brings together design, manufacturing, operations, sales, and corporate functions under one roof. As we continue to grow across North America, we’re looking for an Intermediate…
North American Operations Customer Engagement Lead
Purolator
Montreal, QC · Vaughan, ON · Edmonton, AB · Winnipeg, MB · Calgary, AB · Richmond, BC · Saint-Laurent, Queb
Within North American Solutions Design Team, this role will be responsible to represent Sr Director of North American Solution Design with sales requests including priority initiatives as…
Corporate General Manager
Chartwell
Langley (District), BC · Langley, BC
Full-time
Ensure that all resident/family/staff/community concerns are addressed immediately and directed to Director, Operations & Sales (DOS)
Inside Sales representative
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Laval, QC
Full-time
We are seeking an Inside Sales Representative for SIMTAB Neos, a division of Richelieu Hardware, to support the growth of our industrial operations. Reporting to the Sales Director,…
Inside Sales representative
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Montreal, QC
Full-time
We are seeking an Inside Sales Representative for SIMTAB Neos, a division of Richelieu Hardware, to support the growth of our industrial operations. Reporting to the Sales Director,…
Inside Sales representative
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Montreal, QC
Full-time
We are seeking an Inside Sales Representative for SIMTAB Neos, a division of Richelieu Hardware, to support the growth of our industrial operations. Reporting to the Sales Director,…
Inside Sales representative
Quincaillerie Richelieu Ltee
Laval, QC · Mont-Royal, QC · Montreal, QC
Full-time
We are seeking an Inside Sales Representative for SIMTAB Neos, a division of Richelieu Hardware, to support the growth of our industrial operations. Reporting to the Sales Director,…
Director, S&OP and Strategic Procurement
March Networks
Ottawa, Ontario
Full-time
This role combines end‑to‑end Sales & Operations Planning (S&OP) and Integrated Business Planning (IBP)) leadership with advanced strategic procurement for March Networks & Vivotek…
Director, S&OP and Strategic Procurement
March Networks
Remote, Canada
Full-time · Remote
This role combines end‑to‑end Sales & Operations Planning (S&OP) and Integrated Business Planning (IBP)) leadership with advanced strategic procurement for March Networks & Vivotek…
Marketing Specialist / Spécialiste Marketing
Sysco
Montreal, QC · Sysco Halifax
Full-time
In partnership with the Director, Sales Strategy & Operations (DSSO) and Marketing Manager, this role will be responsible for the deployment and execution of Marketing programs and…
Executive Coordinator - Director’s Office
Celestix Industries India Pvt Ltd
NB · Chiasson Office, NB
Full-time
…dependable Executive Coordinator to work directly with the Director and coordinate with teams across the…
Human Resources Director
Banyan Capital Partners
Mississauga, ON
Develop career paths, competency frameworks, and job architecture across operations, sales, and corporate functions.
Sales & Content Coordinator
WildBrain
Toronto, ON
55,000 to 65,000 CAD / year
Full-time
Reporting to the Director of Sales, the Sales and Content Coordinator is an integral part of WildBrain’s global Content team, helping drive the organization’s commercial success by…
Sales & Content Coordinator
WildBrain
Toronto, ON
Full-time
Reporting to the Director of Sales, the Sales and Content Coordinator is an integral part of WildBrain’s global Content team, helping drive the organization’s commercial success by…
Sales & Content Coordinator
WildBrain
Toronto, ON
Full-time
Reporting to the Director of Sales, the Sales and Content Coordinator is an integral part of WildBrain’s global Content team, helping drive the organization’s commercial success by…
Director of Quality & Continuous Improvement
Mircom Group of Companies
Vaughan, Ontario
Full-time
Mircom is seeking an experienced and dynamic Director of Quality & Continuous Improvement to lead and oversee all aspects of quality across the organization, including product design and…
Plant Quality & Food Safety Manager
High Liner Foods
Lunenburg, Nova Scotia
Full-time
…food safety and quality systems. Reporting directly to the Director, Corporate Food Safety & Quality, this role oversees all Quality Assurance and Sanitation functions, ensuring employee…
Event Services Supervisor
Sodexo Live!
Toronto, ON
Full-time
…Services team at the Automotive Building. Reporting to the Director of Operations, this role is responsible for supervising the setup, execution, and breakdown of events while ensuring all…
Head of Sales- Verisk Canada
Verisk
Markham, ON
Full-time
Reporting to the Managing Director, this Head of Sales plays a key role in long-term strategic planning related to the organizations sustainability while fostering an environment of higher…
Business Intelligence Developer
Walter Surface Technologies Incorporated
Pointe-Claire, QC
Full-time
Reports to: Director, Corporate Development & Enterprise BI
Business Intelligence Developer
Walter Surface Technologies
Montreal, QC
Full-time
Reports to: Director, Corporate Development & Enterprise BI
Director of Certification Operation
QPS Evaluation Services Inc
Toronto, ON
150,000 to 200,000 CAD / year
Full-time
The Director serves as a key leader within the TIC organization, partnering closely with Quality, Engineering, Sales, Regulatory, and Global Operations to ensure consistent, scalable, and…

Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd

Inside Sales representative

Montreal, QC, Canada

Full-time

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

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Responsibilities

The role involves supporting the outside sales team by managing customer inquiries, processing orders, and promoting value-added solutions. The representative will provide guidance via phone, email, and at the service counter to enhance the customer experience.

Requirements

Candidates must have at least 3 years of customer service experience and be bilingual in French and English. Proficiency in Microsoft Office and AS/400, along with strong numerical aptitude, is required.

Experience

2 to 5 years

Working hours

40 hours per week

Job type

Full-time

Work arrangement

On-site

Skills

Customer Service
Order Processing
Bilingualism
Microsoft Office Suite
AS/400
Numerical Aptitude
Interpersonal Communication
Time Management
Analytical Skills
Organizational Skills
Sales Support
Problem Solving

Benefits

Competitive Base Compensation
Stock Options
Work-Life Balance
Career Development Opportunities
Continuing Education

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Specialty Hardware
Industrial Operations
Order Management
Bilingual
AS/400
Microsoft Office
Building Materials
Distribution
Manufacturing
Sales Support

Original job description

Who we are?

Richelieu Hardware is a North American leader and a change agent in a creative and dynamic industry. We are an importer, distributor, and manufacturer of specialty hardware and complementary products.

Our customers – Over 120,000 customers in North America: manufacturers of kitchen and bathroom cabinets, storage and closets, residential and office furniture, residential and commercial woodworking, as well as hardware retailers including large renovation centers.

Our team – 3,200 people, of which nearly half are dedicated to sales and marketing and over 50% are Richelieu shareholders.

How about joining a leading company in specialty hardware in North America, publicly traded and with continuous growth for 50 years!

We are seeking an Inside Sales Representative for SIMTAB Neos, a division of Richelieu Hardware, to support the growth of our industrial operations. Reporting to the Sales Director, Industrial Division, the successful candidate will play a key role in supporting the outside sales team and enhancing the customer experience by efficiently managing inquiries, orders, and sales opportunities, while actively promoting our value-added solutions.

More specifically, the main responsibilities of the position are to:

Provide information and guidance to customers by phone, at the service counter, or via email;
Work closely with our outside sales representatives;
Process customer orders and manage incoming orders;
Respond to, enter, process, and follow up on customer requests;
Deliver outstanding customer service;
Promote value-added products and services;
Keep customers informed about product information, availability, and delivery status;
Perform any other duties related to the position.

Requirements :

Minimum of 3 years of experience in customer service;
Comfortable using computers and common software applications (Microsoft Office Suite, Outlook, AS/400, etc.);
Strong numerical aptitude and comfort working with figures;
Bilingualism (French and English);
Self-motivated, resourceful, and able to work independently.

The Ideal Candidate Is a Person Who…

Excellent communication and interpersonal skills;
Commitment to the company’s objectives and alignment with Richelieu’s culture and values;
Strong team spirit and the ability to collaborate effectively with employees at all levels;
Sound judgment and the ability to remain calm in a fast-growing environment where priorities and requirements can change quickly;
Strong ability to manage multiple priorities and meet deadlines;
Excellent analytical, planning, organizational, and follow-up skills;
High level of integrity and respect toward colleagues and team members

What We Offer

A Canadian flagship: As a company with proud roots in Quebec but present in Canada and the United States, we enjoy excellent recognition and a great reputation.
A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.
Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all.
Competitive compensation: We offer competitive base compensation based on the market.
Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders.
Work-life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.
Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.
Opportunity to grow: We encourage career opportunities and continuing education for the professional development of our employees.

Are you interested in this position? We invite you to visit our corporate website at https://www.richelieu.com/emplois to submit your

We thank all candidates for their interest, however, we will only communicate with candidates selected for the pre-selection process.

Apply by Sep 19, 2026

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