Program Director

Position Summary

Reporting to the Vice President and CNE, the Director is a clinical leader who works collaboratively towards the development and delivery of services that foster healthier, more connected people and communities, and achieve results reflecting Quinte Health’s priorities. The Director provides leadership to a multi-disciplinary team of professionals within the portfolio, fostering continuous quality improvement and effective teamwork. The Director will also foster the inclusion of patients and care partners to be involved in the processes of care. A key competency within the role includes building and strengthening partnerships across Quinte Health, within the community sector as well as among key stakeholders.

The portfolio vacancy supports Interprofessional Practice, Allied Health, and Post Acute Care. This includes leadership of the Restorative/Transitional Care Unit and Complex Continuing Care Unit, Quinte Health’s Infection Prevention & Control Program, and Allied Health Teams including Physiotherapy, Occupational Therapy, Speech and Language Pathology, Recreation Therapy and Respiratory Therapy. Also included in this portfolio is the leadership of an Inter-Professional Practice team within a collaborative and integrated practice environment across the Quinte Health four hospitals. This includes implementation of team-based best practices, enabling full scope of practice contributions to care, clinical support for staff with a focus on novice practitioners and new hires, and ongoing development of teams.

This position offers an exceptional opportunity to shape the future of a broad portfolio that includes in-patient service as well as organizational-wide clinical and practice supports. Examples of opportunities include developing partnerships with an aim to mobilize care through innovative care delivery models, digital and AI solutions.

Required

• Masters prepared or in progress through a regulatory Health Professional program.
• Certificate of Registration in good standing from the regulatory college representing their profession.
• Minimum of 8 or more years of progressive management experience.
• 3-5 years’ hospital experience relevant to the portfolio.
• Superior written communication skills.
• High level of business planning and acumen, strategic proposal development, implementation and reporting skills.
• Demonstrated critical/strategic thinking skills and problem solving.
• Proven ability & experience inleading quality improvement at a system level, proactively mitigating risk and utilizing data and information to formulate action plans.
• Well-developed negotiation and conflict management/resolution skills.
• Demonstrated experience with envisioning and supporting large scale change.
• Excellent interpersonal skills with a strong orientation to staff and team growth and development.
• Ability to create a collaborative interprofessional working environment which fosters high morale and effective staff relationships and participation across programs and services, and
• Alignment of team members to priorities of the organization in an equitable manner.
  
  

Duties

• Contributes to organizational annual planning and strategic planning.
• Sets the appropriate context for the portfolio by translating Quinte Health strategic directions and objectives into team -specific goals and objectives.
• Develops new or expanded programs and services, including proposal/business plan development, and manages the resulting implementation.
• Creates team cohesion and shared purpose leading to highly effective outcomes.
• Seeks out academic partnerships to provide opportunities within Quinte Health and to create a learning environment for all team members.
• Engages with Health Experience Partners to co-design and collaborate on programs, processes, policies, and quality improvement initiatives.
• Establishes and maintains internal/external partnerships and linkages and establishes communication strategies to ensure the appropriate involvement of stakeholders in service development considerations.
• Develops the portfolio for human resources including short- and long-term needs and succession planning.
• Supports the professional development and reflective practice of direct reports.
• Develops in collaboration with Medical Directors and other team members, the annual operating and capital budget submissions for the program.
• Ensures the appropriate actions for the delivery of services within approved budget.
• Monitors and evaluates to achieve efficient and effective resource utilization and operational excellence.
• Works with team members to improve performance, clinical outcomes, and patient experience.
• Provides feedback to Department Chiefs regarding credentialed staff as requested for human resource plans, credentialing, and privileges.
• Directs the thorough investigation and resolution of patient complaints, adverse events, and patient incidents.
• Liaises with regulatory bodies and leads investigations as required for the organization.
• Fosters a team culture of continuous quality improvement.
• Participates in the local Ontario Health Team environment on priority action teams within communities of Hastings Prince Edward that support the care needs in the local healthcare system.
• Other duties as assigned.
  
  

At Quinte Health, our four hospitals unite under the core values of Imagine It’s You, Value Everyone, We All Make a Difference, and Stronger Together. We work as one team to enhance lives, improve access to high-quality care, and build healthier communities - right where people need it most.

Quinte Health’s four hospitals are the heart of our communities, delivering exceptional care close to home. As one unified team, we’re passionate about improving lives and expanding access to high-quality healthcare. Our staff, physicians, and volunteers don’t just work here - we live, grow, and thrive here. If you’re compassionate and driven, we have exciting opportunities across our hospitals. Join us and make a real impact!

Physical Demands Analysis

Strength

• Required Occasionally – lifting and carrying average weight 20 pounds and max 50, pushing/pulling average 10-15 pounds and max 30 pounds, patient assist approx. 100 pounds
  
  

Mobility

• Required Constantly – standing
• Required Frequently – walking, bending/stooping
• Required Occasionally – sitting, twisting/turning, bending, crouching/squatting, kneeling
• Required Rarely – balancing, climbing
  
  

Dexterity

• Required Frequently – forward shoulder movements, gripping/grasping, pinching, neck, elbow, shoulder, wrist and back normal range of motion
• Required Occasionally – fine finger movements, shoulder movements (up/down)
• Required Rarely – foot action
  
  

Equal Opportunity

We thank all interested candidates for their response, however, only those chosen for an interview will be contacted. Quinte Health is an equal opportunity employer committed to meeting needs under the Canadian Charter of Rights and Freedom and the Ontario Human Rights Code. Our Recruitment process follows the Accessibility for Ontarians with Disabilities Act in order to provide a fair and equitable process for all candidates. Applicants requiring accommodation through the recruitment/interview process are encouraged to contact the Human Resources Department at 613-969-7400 x2577 or