Find work in Canada.

322,070 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 mins ago
Senior New Business Account Executive
Tailscale
Toronto, ON
…size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to…
Added 5 mins ago
R(
Creative Director
Reitmans (Canada) Ltée/Ltd
Montreal, QC
- Full-time
Lead, inspire and develop the Senior Art Director, Graphic Design team and Visual Merchandising Manager, setting clear creative direction and providing feedback that elevates both the work…
Added 46 mins ago
R-
Team Lead (Full time) - Vernon SmartCentres
RCL - Reitmans Canada Ltd/Ltée
Vernon, BC
- Full-time
Promote effective communication with the Store Manager to ensure alignment, smooth operations, and timely execution of priorities.
Added 1 hour ago
EW
Engineering Project Manager II
ERCO Worldwide
Mississauga, ON
- Full-time
ERCO Worldwide is looking for a passionate and detail-oriented Project Manager to join our Corporate Engineering team! To manage projects, from concept to completion, for and with external…
Added 1 hour ago
BT
Arborist Climber
Bartlett Tree Experts
Ottawa, ON · Navan, ON
- Other
Access to training, continuing education programs, and a variety of resources provided by the Bartlett Tree Experts Research Laboratories
Added 1 hour ago
BT
Arborist Climber
Bartlett Tree Experts
Delta, BC
- Other
Access to training, continuing education programs, and a variety of resources provided by the Bartlett Tree Experts Research Laboratories
Added 1 hour ago
BT
Arborist Climbers - Canada
Bartlett Tree Experts
Nanaimo, BC
- Other
What are you looking for in an arboricultural career? Do you want to make a lasting impact? Gain expertise via access to breakthrough research and development? Or would you like to advance…
Added 1 hour ago
R(
Assistant Store Manager - RW&CO
Reitmans (Canada) Ltée/Ltd
Langley (City), BC · Langley, British Columbia
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 1 hour ago
PG
Cabinet Installer
Pro-Claim Group
Richmond, BC
- Full-time
…benefits, including free extended health and dental care, tuition reimbursement, RRSP matching, access to an on-site CrossFit gym, and even a dog-friendly…
Added 1 hour ago
CC
Market Research Specialist (contract)
CAA Club Group
Vaughan, ON
- Contract
Work-life harmony with access to an award-winning holistic wellness program
Added 1 hour ago
A
Talent Acquisition Partner
Altis
Brampton, ON
- $70,000 to $90,000 CAD / year
- Full-time
…logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of…
Added 1 hour ago
LS
Key Account Manager
Lock Search Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Key Account Manager (KAM) is responsible for developing and executing strategic account plans that drive sustainable growth, formulary access, and appropriate utilization within…
Added 1 hour ago
SP
Front Desk Representative (Overnight, Full-Time)
Shiplake Properties
Toronto, ON
- Full-time
Assisting the General Manager with maintenance emergencies, coordinating resident events as required.
Added 1 hour ago
W
Manager, Medical Services
WorkSafeBC
Kelowna, BC
- Full-time
As Manager, Medical Services, you will provide leadership and strategic direction for the delivery of medical advisory services, ensuring practices and programs align with organizational…
Added 1 hour ago
N
Assistant Store Manager - Feeds' n Needs - Saint John
Nutreco
Saint John, NB · St. John , New Brunswick
- Full-time
Position: Assistant Store Manager - Feeds' n Needs
Added 1 hour ago
Disability Case Manager
The Canada Life Assurance Company
London, ON
Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Added 2 hours ago
RG
Shift Supervisor
ROCKWOOL Group
Grand Forks, BC
- Full-time
Wellness Perks : Fitness reimbursement and EAP access.
Added 2 hours ago
Events - Events Coordinator
Price Industries Limited
Winnipeg, MB
Manulife Virtual Pharmacy - Access pharmacy services anytime, anywhere through the Manulife app, with eligible prescriptions delivered directly to your home.
Added 2 hours ago
AP
Therapeutic Specialist, Women's Health - Quebec Rive Nord / Mauricie
Astellas Pharma
Quebec, QC · South Shore Quebec, Quebec
- Full-time
Added 2 hours ago
GE
E-Commerce Account Coordinator
Globe Electric
Montreal, QC
- Full-time
Added 2 hours ago
Assistant General Manager
Five Guys
Ottawa, ON · Nepean, ON
Access to virtual healthcare through TELUS Health
Added 2 hours ago
Assistant General Manager
Five Guys
Ottawa, ON · Stittsville, ON
Access to virtual healthcare through TELUS Health
Added 3 hours ago
R(
Team Lead (Full time) - Vernon SmartCentres
Reitmans (Canada) Ltée/Ltd
Vernon, BC
- Full-time
Promote effective communication with the Store Manager to ensure alignment, smooth operations, and timely execution of priorities.
Added 3 hours ago
ML
Senior Analyst Identity and Access Management
Maple Leaf Foods Inc
Mississauga, ON
- $77,000 to $112,000 CAD / year
- Full-time
As the Senior Analyst Identity and Access Management, you will report to the IAM Manager and play a key role in maturing Maple Leaf Foods’ identity, privileged access management, and Zero…
Added 3 hours ago
Department Sales Manager, Apparel
Sporting Life Group
Mississauga, ON
Access to our benefits package, with the choice of different levels of health, dental, and vision coverage to suit you.

R W Tomlinson

IT Support Technician

Ottawa, ON, Canada

The expected salary range for this position is $55,000 - $65,000 annually.

Apply About employer

Applications open in a new tab.

Job details

Pay: The expected salary range for this position is $55,000 - $65,000 annually.
Experience: 3 years of experience in a desktop support, service desk, or similar technical support role.
Posting language: English
Posted: Oct 5, 2026

Original job description

IT Support Technician

R.W. Tomlinson Limited is looking to hire an IT Support Technician to join our Service Desk and End User Computing team. Reporting to the Service Desk Lead, you will be a key point of contact for employees across our offices, field locations, and plant operations, providing hands-on support for devices, applications, and user accounts in a modern Microsoft 365 environment.

Location: 100 Citigate Drive, Ottawa ON

Vacancy Type: Replacement

DUTIES & RESPONSIBILITIES:

Provide first- and second-level technical support to employees in person, by phone, and remotely, resolving issues within service level targets.
Log, prioritize, and update requests and incidents in the service desk ticketing system, keeping users informed through to resolution.
Troubleshoot and resolve issues with Windows 11 devices, Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint), printers, and peripherals.
Escalate complex or critical issues to the appropriate internal team or vendor with clear documentation and follow them through to closure.
Deploy, configure, and retire laptops, desktops, mobile phones, and tablets using Windows Autopilot and Microsoft Intune, in line with company standards.
Diagnose and repair hardware faults, coordinate warranty repairs, and keep asset records accurate from issuance to disposal.
Support line-of-business and specialized equipment used at field offices and plant sites.
Complete account and access tasks such as onboarding and offboarding, password and MFA resets, and group or license changes in Microsoft Entra ID, following approved procedures.
Act as a frontline part of our security program: follow security policies, respond to reported phishing and suspicious activity, and escalate potential security incidents promptly.
Create and maintain knowledge base articles and user guides so common issues can be resolved faster and more consistently.
Participate in technology rollouts and IT projects, including user training and post-deployment support.

REQUIREMENTS:

3 years of experience in a desktop support, service desk, or similar technical support role.
Strong working knowledge of Windows 11 and Microsoft 365 applications.
Solid PC and laptop hardware troubleshooting skills.
Experience supporting iOS and/or Android devices in a business environment.
Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN) sufficient to troubleshoot end-user connectivity.
Experience working in a ticketing system, with clear and accurate documentation habits.
Excellent communication and customer service skills, including the ability to explain technical issues to non-technical users.
Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
Self-motivated and able to work independently while contributing as a collaborative member of the team.
Valid driver's licence and the ability to travel locally to company sites.

ASSETS:

Diploma or degree from a recognized post-secondary program in information technology or a related field.
Hands-on experience with Microsoft Intune, Windows Autopilot, and Microsoft Entra ID.
Experience with Configuration Manager (SCCM/MECM) or other automated software deployment tools.
Familiarity with Microsoft Defender, multi-factor authentication, and Conditional Access from a support perspective.
Experience supporting Microsoft Teams Phone or other voice and collaboration tools.
Relevant certifications such as CompTIA A+, CompTIA Network+, Microsoft 365 Certified: Endpoint Administrator Associate, Microsoft 365 Fundamentals, or ITIL 4 Foundation.
Experience supporting users in a multi-site, industrial, or field-based organization.

WORKING CONDITIONS:

On-site role based at our head office with regular local travel to field offices and plant sites.
Field and plant environments may involve noise, dust, and changing weather conditions; site safety rules must be followed and required personal protective equipment will be provided.
Occasional evening or weekend work for scheduled maintenance, rollouts, or urgent issues [including participation in an on-call rotation].
Ability to lift and move IT equipment up to 23 kg / 50 lb.

COMPENSATION INFORMATION:

The expected salary range for this position is $55,000 - $65,000 annually. Placement within the range is dependent on a variety of factors including qualifications and experience.

TOMLINSON OFFERS:

Competitive wages
Bonus programs
Employer paid health and dental benefits
Extensive training programs and tuition reimbursement
Retirement benefits program
Family-oriented team environment
Employee discounts and other rewards programs

The Tomlinson Group of Companies encourages applications from all qualified candidates. Please contact Human Resources if you need accommodation at any stage of the application process or want more information on our accommodation policies. We are committed to leveraging the latest technology to enhance our recruitment process. We may use AI tools in the screening and selection of candidates to efficiently and fairly assess all applicants. A Recruiter will review all results generated by AI. If you have any questions, please contact our HR department.

Apply About employer

More about this job

Responsibilities

Provide first- and second-level technical support for devices, applications, and user accounts across various company locations. Manage hardware deployment, resolve technical incidents via the ticketing system, and assist with security and access management tasks.

Requirements

Requires at least 3 years of experience in a desktop or service desk support role with strong knowledge of Windows 11 and Microsoft 365. Candidates must possess excellent troubleshooting skills, a valid driver's license, and the ability to travel to various company sites.

Skills

Windows 11
Microsoft 365
Hardware troubleshooting
Technical support
Service desk
Windows Autopilot
Microsoft Intune
Microsoft Entra ID
Networking fundamentals
Ticketing systems
Customer service
Communication
Mobile device management
Security policy compliance
Documentation
Asset management

Benefits

Health benefits
Dental benefits
Bonus programs
Training programs
Tuition reimbursement
Retirement benefits
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Service Desk
Windows 11
Microsoft 365
Outlook
Teams
OneDrive
SharePoint
Windows Autopilot
Microsoft Intune
Microsoft Entra ID
TCP/IP
DNS
DHCP
Wi-Fi
VPN
iOS
Android
Hardware Repair
Asset Management
MFA
Phishing
Knowledge Base
CompTIA A+
CompTIA Network+
ITIL 4
SCCM
MECM
Microsoft Defender
Conditional Access

Report this job