Find work in Canada.

346,941 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 mins ago
AI
Applications Engineering Manager, Nuclear
ATS Industrial Automation
Cambridge, ON
- Full-time
The Manager, Nuclear Applications Engineering provides strategic and operational leadership for the Nuclear Applications Engineering function. The role is responsible for the quality,…
Added 2 mins ago
ES
Senior Advisor, Operational Risk and Resiliency - Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
Develop repeatable foundation for mapping of critical operations end-to-end, inclusive of the following disciplines – people, premises, data, third parties, processes (BCP, DR Plans,…
Added 2 mins ago
SM
RQ11491 - Product Manager - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Product Manager with strong experience in product management, digital transformation, Agile delivery, enterprise architecture, and Microsoft technologies. The ideal…
Added 2 mins ago
DE
Operations Supervisor Exports
DHL Express
Ottawa, ON
- Full-time
DHL Express currently has an opening for an Operations Supervisor (Exports) in our facility located in Ottawa, ON. We are looking for a high-potential leader who is ready to invest in…
Added 17 mins ago
ST
Dispatcher
Steele's Transportation Group
Calgary, AB
- Full-time
Coordinate equipment repairs and maintenance with the terminal manager
Added 17 mins ago
O&
Cook - Events
Oliver & Bonacini
Toronto, ON
- Full-time
Perform delegated tasks from Sous Chef, Chef and/or General Manager
Added 31 mins ago
R
Governance, Risk, and Compliance Analyst
Raise
Calgary, AB
- Full-time
OT Environment Analysis: Conduct in-depth analysis of OT environments supporting airline operations, including maintenance and operational support systems.
Added 31 mins ago
OV
Concession Worker | Part-Time | Spruce Meadows
Oak View Group
Calgary, AB
- $15 CAD / hour
- Part-time
Build orders, prepare food, and have knowledge of all areas in the concessions operations.
Added 31 mins ago
OP
Model Developer
Ontario Power Generation
Toronto, ON
- Full-time
Reporting to the Senior Manager, Model Development & Analytics, the Model Developer will build and enhance best-in-class electricity market models and use analytical tools to ensure the…
Added 32 mins ago
NR
STORE TEAM LEADER
Northern Reflections Ltd
Coquitlam, BC
- Part-time
Reporting to the Store Manager, as the Store Team Leader, you will take full
Added 32 mins ago
NR
STORE TEAM LEADER
Northern Reflections Ltd
Ottawa, ON
- $18 to $19.85 CAD / hour
- Full-time
Reporting to the Store Manager, as the Store Team Leader, you will take full
Added 32 mins ago
FT - Residence Support Worker (Vancouver Apartments)
Connective
Vancouver, BC
Reports and is accountable to the Program Manager of the facility or their designate
Added 47 mins ago
A
Senior Manager, SSU Finance (15 Month Term)
ATB
Edmonton, AB · Calgary, AB
- Full-time
As ATB’s next Senior Manager, SSU Finance, reporting to the Director, SSU Finance, you are a key team member partnering with several Strategic Support Units (SSU) on all financial matters,…
Added 47 mins ago
W
Senior Manager, Supply Chain
Worley
Markham, ON
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 47 mins ago
W
Principal Mechanical Engineer
Worley
Oakville, ON
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 47 mins ago
M
Data Center Technician Manager
Microsoft
Toronto, ON
- Full-time
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT Manager, you will perform a key role in delivering the core infrastructure and…
Added 49 mins ago
GA
Retail sales manager - e-commerce
Go Auto
Coquitlam, BC
- $40.87 to $45 CAD / hour
- Full-time
- On-site
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 51 mins ago
SF
Fast food restaurant manager
Sandwicherie fastoche
Québec, QC
- From $23 CAD / hour
- Full-time
- On-site
Added 54 mins ago
GA
Retail sales manager - e-commerce
Go Auto
Richmond, BC
- $40.87 to $45 CAD / hour
- Full-time
- On-site
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 1 hour ago
HM
Grower
Highline Mushrooms
Leamington, ON
- $79,374.38 to $92,603.44 CAD / year
- Full-time
Works closely with the Grower Manager and the growing team on all aspects related to the growing at assigned site(s) with a strong focus on head filling, farm operations and hygiene.…
Added 1 hour ago
DG
Chef Manager
Dexterra Group
Oakville, ON
- Contract
Under the general supervision of the District Manager, the Chef Manager is tasked with ensuring the culinary excellence of the location. This includes the planning, preparing, and/or…
Added 1 hour ago
PC
Manager, Threat Hunting & Incident Response
PwC Canada
Toronto, ON · North York, ON
- Full-time
As a Manager, Threat Hunting & Incident Response, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 1 hour ago
MC
Global Tactical Planner
Methanex Corporation
Vancouver, BC
- Full-time
Reports To: Manager, Global Supply Chain Planning
Added 1 hour ago
PC
Manager
Parq Casino
Vancouver, BC
- $50,000 to $60,000 CAD / year
- Full-time
The Restaurant Manager provides leadership for all Front of House operations, including à la carte dining, group sales, catering, and beverage programs. Working closely with the General…
Added 1 hour ago
MI
Valet Attendant
Marriott International
Ottawa, ON
- Full-time
Job CategoryRooms & Guest Services Operations

R W Tomlinson

IT Support Technician

Ottawa, ON, Canada

The expected salary range for this position is $55,000 - $65,000 annually.

Apply About employer

Applications open in a new tab.

Job details

Pay: The expected salary range for this position is $55,000 - $65,000 annually.
Experience: 3 years of experience in a desktop support, service desk, or similar technical support role.
Posting language: English
Posted: Oct 5, 2026

Original job description

IT Support Technician

R.W. Tomlinson Limited is looking to hire an IT Support Technician to join our Service Desk and End User Computing team. Reporting to the Service Desk Lead, you will be a key point of contact for employees across our offices, field locations, and plant operations, providing hands-on support for devices, applications, and user accounts in a modern Microsoft 365 environment.

Location: 100 Citigate Drive, Ottawa ON

Vacancy Type: Replacement

DUTIES & RESPONSIBILITIES:

Provide first- and second-level technical support to employees in person, by phone, and remotely, resolving issues within service level targets.
Log, prioritize, and update requests and incidents in the service desk ticketing system, keeping users informed through to resolution.
Troubleshoot and resolve issues with Windows 11 devices, Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint), printers, and peripherals.
Escalate complex or critical issues to the appropriate internal team or vendor with clear documentation and follow them through to closure.
Deploy, configure, and retire laptops, desktops, mobile phones, and tablets using Windows Autopilot and Microsoft Intune, in line with company standards.
Diagnose and repair hardware faults, coordinate warranty repairs, and keep asset records accurate from issuance to disposal.
Support line-of-business and specialized equipment used at field offices and plant sites.
Complete account and access tasks such as onboarding and offboarding, password and MFA resets, and group or license changes in Microsoft Entra ID, following approved procedures.
Act as a frontline part of our security program: follow security policies, respond to reported phishing and suspicious activity, and escalate potential security incidents promptly.
Create and maintain knowledge base articles and user guides so common issues can be resolved faster and more consistently.
Participate in technology rollouts and IT projects, including user training and post-deployment support.

REQUIREMENTS:

3 years of experience in a desktop support, service desk, or similar technical support role.
Strong working knowledge of Windows 11 and Microsoft 365 applications.
Solid PC and laptop hardware troubleshooting skills.
Experience supporting iOS and/or Android devices in a business environment.
Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN) sufficient to troubleshoot end-user connectivity.
Experience working in a ticketing system, with clear and accurate documentation habits.
Excellent communication and customer service skills, including the ability to explain technical issues to non-technical users.
Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
Self-motivated and able to work independently while contributing as a collaborative member of the team.
Valid driver's licence and the ability to travel locally to company sites.

ASSETS:

Diploma or degree from a recognized post-secondary program in information technology or a related field.
Hands-on experience with Microsoft Intune, Windows Autopilot, and Microsoft Entra ID.
Experience with Configuration Manager (SCCM/MECM) or other automated software deployment tools.
Familiarity with Microsoft Defender, multi-factor authentication, and Conditional Access from a support perspective.
Experience supporting Microsoft Teams Phone or other voice and collaboration tools.
Relevant certifications such as CompTIA A+, CompTIA Network+, Microsoft 365 Certified: Endpoint Administrator Associate, Microsoft 365 Fundamentals, or ITIL 4 Foundation.
Experience supporting users in a multi-site, industrial, or field-based organization.

WORKING CONDITIONS:

On-site role based at our head office with regular local travel to field offices and plant sites.
Field and plant environments may involve noise, dust, and changing weather conditions; site safety rules must be followed and required personal protective equipment will be provided.
Occasional evening or weekend work for scheduled maintenance, rollouts, or urgent issues [including participation in an on-call rotation].
Ability to lift and move IT equipment up to 23 kg / 50 lb.

COMPENSATION INFORMATION:

The expected salary range for this position is $55,000 - $65,000 annually. Placement within the range is dependent on a variety of factors including qualifications and experience.

TOMLINSON OFFERS:

Competitive wages
Bonus programs
Employer paid health and dental benefits
Extensive training programs and tuition reimbursement
Retirement benefits program
Family-oriented team environment
Employee discounts and other rewards programs

The Tomlinson Group of Companies encourages applications from all qualified candidates. Please contact Human Resources if you need accommodation at any stage of the application process or want more information on our accommodation policies. We are committed to leveraging the latest technology to enhance our recruitment process. We may use AI tools in the screening and selection of candidates to efficiently and fairly assess all applicants. A Recruiter will review all results generated by AI. If you have any questions, please contact our HR department.

Apply About employer

More about this job

Responsibilities

Provide first- and second-level technical support for devices, applications, and user accounts across various company locations. Manage hardware deployment, resolve technical incidents via the ticketing system, and assist with security and access management tasks.

Requirements

Requires at least 3 years of experience in a desktop or service desk support role with strong knowledge of Windows 11 and Microsoft 365. Candidates must possess excellent troubleshooting skills, a valid driver's license, and the ability to travel to various company sites.

Skills

Windows 11
Microsoft 365
Hardware troubleshooting
Technical support
Service desk
Windows Autopilot
Microsoft Intune
Microsoft Entra ID
Networking fundamentals
Ticketing systems
Customer service
Communication
Mobile device management
Security policy compliance
Documentation
Asset management

Benefits

Health benefits
Dental benefits
Bonus programs
Training programs
Tuition reimbursement
Retirement benefits
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Service Desk
Windows 11
Microsoft 365
Outlook
Teams
OneDrive
SharePoint
Windows Autopilot
Microsoft Intune
Microsoft Entra ID
TCP/IP
DNS
DHCP
Wi-Fi
VPN
iOS
Android
Hardware Repair
Asset Management
MFA
Phishing
Knowledge Base
CompTIA A+
CompTIA Network+
ITIL 4
SCCM
MECM
Microsoft Defender
Conditional Access

Report this job