Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 mins ago
WI
hotel maintenance technician
Wickaninnish Inn
Tofino, BC
- Full-time
Make adjustments and minor repairs to heating, cooling, ventilation, plumbing and electrical systems, and contact tradespersons for major repairs
Added 5 mins ago
UO
Information Technology Technician
University of Waterloo
Waterloo, ON
- Full-time
The IT Technician will be responsible for helping support the computing needs of the Faculty, Staff, Graduate and Undergraduate students in the Department of Civil and Environmental…
Added 5 mins ago
PM
310J Trailer Mechanic
Pros Mechanics
Hamilton, ON · Dundas, Ontario
- Full-time
…Dundas, Ontario. This is an excellent opportunity for a licensed technician looking for a stable career with a company that values safety, quality workmanship, and employee…
Added 21 mins ago
GV
Engineering technician
GE Vernova
Markham, ON
- Full-time
The Engineering Technician performs complex assignments in support of product development within a cross-functional environment. This position serves as a key technical resource for the…
Added 1 hour ago
N6
Journeyman Transport Tech
North 60 Petro Ltd
Whitehorse, YT
- Full-time
Adjust, repair, or replace parts and components of commercial transport truck systems including but not limited to; chassis, frame, cab, body, engine and drive train, air brakes, steering,…
Added 1 hour ago
KT
automotive mechanic
Kelowna Toyota
Kelowna, BC
- Full-time
Adjust, repair or replace parts and components of automotive systems
Added 1 hour ago
SW
Maintenance Technician
STAGE Windows & Doors
Concord, ON
- $28 to $30 CAD / hour
- Full-time
Join the Stage team and grow with us as a Maintenance Technician!
Added 1 hour ago
F
Webber - Incident Response Technician - Infrastructure Management
Ferrovial
Hamilton, ON · CAN - Webber - Infra - Hamilton
- Full-time
Knowledge base consistent with emergency response management principles, Primary skills include effective communication, assessment, follow-through, decision making and independent…
Added 1 hour ago
A
Lab Technician/Technologist
AtkinsRéalis
Saskatoon, SK
- Full-time
AtkinsRéalis is looking for an Intermediate Laboratory Technician/Technologist to join our Materials Engineering specialty laboratory team in Saskatoon, Saskatchewan. This role reports to…
Added 1 hour ago
C
Coordinating Technician, On Air (T & I) (On-site) (On-call)
CBC/Radio-Canada
Montreal, QC
- Part-time
…make stuff work. We make connections between media content, systems, people and places. We are the space in…
Added 1 hour ago
CS
Lead Roving Technician
Canadian Solar Inc.
Kitchener, ON · ON
- Full-time
Wondering what your day-to-day could look like as our new Lead Roving Technician? In this role, you’ll play an integral part of the service team, primarily responsible for commissioning and…
Added 3 hours ago
AH
Food Service II
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…through various telecommunication modes and electronic charting systems. The position participates in training, compliance and quality improvement initiatives and fosters positive…
Added 3 hours ago
AH
Pharmacy Technician
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
AHS is seeking a skilled and motivated Pharmacy Technician to join the pharmacy team at Central Production. You will work to full scope of practice and support safe, efficient, and…
Added 3 hours ago
AH
Pharmacy Technician
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
AHS is seeking a skilled and motivated Pharmacy Technician to join the pharmacy team at Central Production. You will work to full scope of practice and support safe, efficient, and…
Added 3 hours ago
WS
Field Technician
Wirecommm Systems
Concord, ON
- $45,000 to $65,000 CAD / year
- Full-time
Wirecomm Systems (2008) Inc.) is rapidly growing as we expand our field operations and support teams to keep up with market demand. We would love you to join our team! We offer our…
Added 3 hours ago
O
Journeyperson Powerline Technician
OEC
Oakville, ON
- $40.48 to $53.97 CAD / hour
- Full-time
As a Powerline Technician, you will work as part of a skilled team responsible for the construction, maintenance, restoration, and operation of Oakville Hydro's overhead and underground…
Added 4 hours ago
A
Lab Technician/Technologist
AtkinsRéalis
Saskatoon, SK
- Full-time
AtkinsRéalis is looking for an Intermediate Laboratory Technician/Technologist to join our Materials Engineering specialty laboratory team in Saskatoon, Saskatchewan. This role reports to…
Added 4 hours ago
A
Lab Technician/Technologist
AtkinsRéalis
Saskatoon, SK
- Full-time
AtkinsRéalis is looking for an Intermediate Laboratory Technician/Technologist to join our Materials Engineering specialty laboratory team in Saskatoon, Saskatchewan. This role reports to…
Added 4 hours ago
S
Data Center Technician
Serverfarm
Toronto, ON
- Full-time
The Data Center Technician is responsible for safely operating and maintaining critical MEP infrastructure while supporting reliable, 24/7 data center operations. Responsibilities include…
Added 4 hours ago
Facility Maintenance & Operator
HealthCareersInSask.ca
North Battleford, SK
Job Description: Operates and monitors computerized building control systems and maintains facility/plant systems and equipment. Independently performs major repairs/installations on a wide…
Added 4 hours ago
CT
BAS Project Supervisor
Convergint Technologies Ltd
Mississauga, ON
- $120,000 to $135,000 CAD / year
…As a Building Automation Supervisor, you will manage the BAS Technician team for Projects. This will include colleague development and performance management. The Supervisor coordinates…
Added 6 hours ago
Registered Pharmacy Technician - Pharmacy Services
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Pharmacy Manager/Operations Manager, the Registered Pharmacy Technician participates in the provision of safe, competent, patient or family centered ethical care, ensuring…
Added 6 hours ago
SA
Apprentice Automotive Technician
So-Lo Auto Repair
Spruce Grove, AB
- Full-time
Role Description The Apprentice Automotive Technician role is a full-time, on-site position based at our Spruce Grove, AB facility. In this role, the apprentice supports licensed…
Added 7 hours ago
C
cellular telephone technician
CaseMogul
Burnaby, BC
- Full-time
Test installed telephone systems to locate transmission faults
Added 7 hours ago
C
Maintenance Technician Apprentice
CBRE
Toronto, ON
- Part-time
As a CBRE Maintenance Technical Apprentice, you will develop on the job skills to maintain buildings, industrial systems, and equipment on an ongoing basis.

R W Tomlinson

IT Support Technician

Ottawa, ON, Canada

The expected salary range for this position is $55,000 - $65,000 annually.

Apply About employer

Applications open in a new tab.

Job details

Pay: The expected salary range for this position is $55,000 - $65,000 annually.
Experience: 3 years of experience in a desktop support, service desk, or similar technical support role.
Posting language: English
Posted: Oct 5, 2026

Original job description

IT Support Technician

R.W. Tomlinson Limited is looking to hire an IT Support Technician to join our Service Desk and End User Computing team. Reporting to the Service Desk Lead, you will be a key point of contact for employees across our offices, field locations, and plant operations, providing hands-on support for devices, applications, and user accounts in a modern Microsoft 365 environment.

Location: 100 Citigate Drive, Ottawa ON

Vacancy Type: Replacement

DUTIES & RESPONSIBILITIES:

Provide first- and second-level technical support to employees in person, by phone, and remotely, resolving issues within service level targets.
Log, prioritize, and update requests and incidents in the service desk ticketing system, keeping users informed through to resolution.
Troubleshoot and resolve issues with Windows 11 devices, Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint), printers, and peripherals.
Escalate complex or critical issues to the appropriate internal team or vendor with clear documentation and follow them through to closure.
Deploy, configure, and retire laptops, desktops, mobile phones, and tablets using Windows Autopilot and Microsoft Intune, in line with company standards.
Diagnose and repair hardware faults, coordinate warranty repairs, and keep asset records accurate from issuance to disposal.
Support line-of-business and specialized equipment used at field offices and plant sites.
Complete account and access tasks such as onboarding and offboarding, password and MFA resets, and group or license changes in Microsoft Entra ID, following approved procedures.
Act as a frontline part of our security program: follow security policies, respond to reported phishing and suspicious activity, and escalate potential security incidents promptly.
Create and maintain knowledge base articles and user guides so common issues can be resolved faster and more consistently.
Participate in technology rollouts and IT projects, including user training and post-deployment support.

REQUIREMENTS:

3 years of experience in a desktop support, service desk, or similar technical support role.
Strong working knowledge of Windows 11 and Microsoft 365 applications.
Solid PC and laptop hardware troubleshooting skills.
Experience supporting iOS and/or Android devices in a business environment.
Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN) sufficient to troubleshoot end-user connectivity.
Experience working in a ticketing system, with clear and accurate documentation habits.
Excellent communication and customer service skills, including the ability to explain technical issues to non-technical users.
Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
Self-motivated and able to work independently while contributing as a collaborative member of the team.
Valid driver's licence and the ability to travel locally to company sites.

ASSETS:

Diploma or degree from a recognized post-secondary program in information technology or a related field.
Hands-on experience with Microsoft Intune, Windows Autopilot, and Microsoft Entra ID.
Experience with Configuration Manager (SCCM/MECM) or other automated software deployment tools.
Familiarity with Microsoft Defender, multi-factor authentication, and Conditional Access from a support perspective.
Experience supporting Microsoft Teams Phone or other voice and collaboration tools.
Relevant certifications such as CompTIA A+, CompTIA Network+, Microsoft 365 Certified: Endpoint Administrator Associate, Microsoft 365 Fundamentals, or ITIL 4 Foundation.
Experience supporting users in a multi-site, industrial, or field-based organization.

WORKING CONDITIONS:

On-site role based at our head office with regular local travel to field offices and plant sites.
Field and plant environments may involve noise, dust, and changing weather conditions; site safety rules must be followed and required personal protective equipment will be provided.
Occasional evening or weekend work for scheduled maintenance, rollouts, or urgent issues [including participation in an on-call rotation].
Ability to lift and move IT equipment up to 23 kg / 50 lb.

COMPENSATION INFORMATION:

The expected salary range for this position is $55,000 - $65,000 annually. Placement within the range is dependent on a variety of factors including qualifications and experience.

TOMLINSON OFFERS:

Competitive wages
Bonus programs
Employer paid health and dental benefits
Extensive training programs and tuition reimbursement
Retirement benefits program
Family-oriented team environment
Employee discounts and other rewards programs

The Tomlinson Group of Companies encourages applications from all qualified candidates. Please contact Human Resources if you need accommodation at any stage of the application process or want more information on our accommodation policies. We are committed to leveraging the latest technology to enhance our recruitment process. We may use AI tools in the screening and selection of candidates to efficiently and fairly assess all applicants. A Recruiter will review all results generated by AI. If you have any questions, please contact our HR department.

Apply About employer

More about this job

Responsibilities

Provide first- and second-level technical support for devices, applications, and user accounts across various company locations. Manage hardware deployment, resolve technical incidents via the ticketing system, and assist with security and access management tasks.

Requirements

Requires at least 3 years of experience in a desktop or service desk support role with strong knowledge of Windows 11 and Microsoft 365. Candidates must possess excellent troubleshooting skills, a valid driver's license, and the ability to travel to various company sites.

Skills

Windows 11
Microsoft 365
Hardware troubleshooting
Technical support
Service desk
Windows Autopilot
Microsoft Intune
Microsoft Entra ID
Networking fundamentals
Ticketing systems
Customer service
Communication
Mobile device management
Security policy compliance
Documentation
Asset management

Benefits

Health benefits
Dental benefits
Bonus programs
Training programs
Tuition reimbursement
Retirement benefits
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Service Desk
Windows 11
Microsoft 365
Outlook
Teams
OneDrive
SharePoint
Windows Autopilot
Microsoft Intune
Microsoft Entra ID
TCP/IP
DNS
DHCP
Wi-Fi
VPN
iOS
Android
Hardware Repair
Asset Management
MFA
Phishing
Knowledge Base
CompTIA A+
CompTIA Network+
ITIL 4
SCCM
MECM
Microsoft Defender
Conditional Access

Report this job