Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 2 mins ago
Quality Assurance Technician
Dr. Oetker / Cameo
London, ON
This is an onsite role based out of our London Facility, working Monday to Friday on rotating shifts
Added 2 mins ago
Supervisor, Quality and Production
Lactalis
St. Claude, MB · StClaude, Mani
Located at our St. Claude, MB plant, the Quality and Production Supervisor is responsible for managing the day-to-day operations of the lab & production department ensuring that…
Added 2 mins ago
PS
Security Coordinator, Imperial Oil, Nanticoke
Paladin Security Group Ltd
Nanticoke, ON
- $29 CAD / hour
- Full-time
Consistent full-time weekday hours (Monday to Friday, morning shift)
Added 2 mins ago
QM
Coordonnateur principal des ressources humaines / Senior Human Resources Coordinator
Quantum Management Services Ltd.
Montreal, QC
- $85,000 CAD / year
- Full-time
- Approximately 2 years of experience in an HR coordinator, generalist, HRBP, or recruitment support role
Added 32 mins ago
Project Coordinator
Lakeside Controls
Mississauga, ON
…our customers’ process automation challenges, keeping their operations running…
Added 32 mins ago
Manager, Capital Projects
Rocky View County
Rocky View No 44, AB · Rocky View County, AB
The Manager provides directions to Project Manager and Project Coordinator positions.
Added 32 mins ago
RS
Facilities Service Coordinator/Dispatch Coordinator
Radiant Systems Solutions, Inc
Toronto, ON
- Contract
Rotating 12-hour shifts may be required
Added 32 mins ago
NM
Client Care Coordinator - PT
NuVista Mental Health
Ottawa, ON
- $20 CAD / hour
- Internship
The Client Care Coordinator will provide ongoing support for a multidisciplinary clinic. Reporting to the Clinic Operations Manager, you will be the first point of contact for clients…
Added 48 mins ago
BB
Project Coordinator
Bosch Building Technologies
Toronto, ON
- $55,000 to $70,000 CAD / year
- Full-time
Must have Driver’s License
Added 48 mins ago
BT
Team Lead, LTL Carrier Development
Bison Transport Inc.
Winnipeg, MB
- Full-time
The Team Lead for LTL Carrier Development is to provide day-to-day leadership and oversight over a pod of LTL Carrier Coordinator(s) and LTL Carrier Analyst(s). This individual will be…
Added 1 hour ago
A
Fashion Design Assistant
Apparelmark
Vancouver, BC
- Full-time
JOB DESCRIPTION: Fashion Project Coordinator/Design Assistant
Added 1 hour ago
TT
Retail Customer Service and Operations Coordinator Full Time Winners - Rockland Plaza
The TJX Companies, Inc.
Rockland, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 1 hour ago
Electrical Maintenance Manager
VCNA
Bowmanville, ON
As the North American operations of Votorantim Cimentos, a global building materials and sustainability solutions leader in 11 countries, we are helping to make a positive impact and are…
Added 1 hour ago
MP
Maintenance Supervisor
Mauser Packaging Solutions
Langley (District), BC · Langley, BC
- Full-time
Wih activities deemed high risk, communicates go forward mitigating strategies with Maintenance Manager and Safety Coordinator prior to task execution
Added 1 hour ago
Materials Replenishment Lead - Night Shift
Industrial Electric Manufacturing
Surrey, BC
Act as the primary point of contact for Material Handlers during daily operations and provide leadership, guidance, and operational support to ensure uninterrupted production.
Added 1 hour ago
Maintenance Assistant
Amica Senior Lifestyles
ON · Stoney Creek, Ontario
With your attention to detail, you will be responsible for assisting the Maintenance Coordinator with the day to day operations of the facility, including the cleanliness and upkeep of the…
Added 1 hour ago
MM
Coordinator, Operations
Magna Mining Inc.
Sudbury, ON · Greater Sudbury, ON
- Full-time
There’s a lot happening at Magna Mining, and we’re looking for a Coordinator, Operations to join our McCreedy West Mine.
Added 1 hour ago
H
Site Representative
Hays
Armstrong, BC
- Contract
Experience being the Owner’s eyes, ears, coordinator, and escalation point, while respecting the GC’s responsibility for construction execution and the Consultant and Owner PM’s respective…
Added 1 hour ago
LB
Program & Administrative Coordinator
Learning Buddies Network
Vancouver, BC
- Full-time
The Program and Administrative Coordinator supports registration, family communication, site logistics and administration to keep LBN’s programs running smoothly.
Added 1 hour ago
VL
Office Coordinator
Valent Legal Personal Injury Lawyers
Halifax, NS
- Full-time
Reporting to the Operations Manager, the Office Coordinator keeps our office running smoothly day to day and is often the first person our clients meet. You’ll work closely with our Intake…
Added 1 hour ago
Safety, Compliance & Fleet Coordinator - Fastfrate (Toronto)
Fastfrate Group
Woodbridge, ON
…will contribute directly to the success of our customers, our operations, and the Fastfrate Group as a whole. You’ll work in a supportive environment that values collaboration,…
Added 1 hour ago
Food Services Coordinator
Tungasuvvingat Inuit
Ottawa, ON
Safe food Handling Certification is required
Added 1 hour ago
CS
Health & Safety Coordinator - St-Thomas ON, Contract
Cobalt Safety Consulting
St. Thomas, ON
- Full-time
- Contract
Construction Safety Coordinator – 6 month contract
Added 1 hour ago
Real Estate & Facilities Coordinator
Talent Acquisition Team at Westland Insurance. Text reply only.
Surrey, BC
Westland Insurance Group Ltd. has a new opportunity for a Real Estate & Facilities Coordinator! This is a hybrid role, based at our Head Office in Surrey, BC. Are you an organized,…
Added 1 hour ago
Donations Administrator - Partner Care
Power to Change
Abbotsford, BC
Power to Change’s mission is to help people know Jesus and experience His power to change the world. Do you want to be part of that mission?

Radiant Systems Solutions, Inc

Facilities Service Coordinator/Dispatch Coordinator

Toronto, ON, Canada

Contract

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Job ID: JCI2JP00016786

Job Title: Facilities Service Coordinator/Dispatch Coordinator

Duration: 12 months

Location: 1215 Wilson Ave, Toronto, ON, CAN M3M 0A7(This is NOT a hybrid/remote position - must report to work in person at a hospital)

Labor Type Admin/Clerical

Hours per Day: 12

Hours per Week: 40

Working Hours Varies: 8:00am-4:00pm, 7:00am-7:00pm or 7:00pm-7:00am

It is shift work and schedule will change so we need someone with flexibility to work evenings, weekends, stat holidays

We do require good verbal communication skills (there will be a verbal skills assessment during interview) as there is a requirement to conduct overhead paging for hospital code announcements so this person will need to be able to execute proper enunciation

This is NOT a hybrid/remote position - must report to work in person at a hospital

SUMMARY:

The Facilities Services Customer Center Operator provides customer service and front-line support to the Johnson Controls P3 client site of Humber Hospital with respect to the maintenance and operations of their building(s). Specific responsibilities include, but are not limited to, handling inbound service requests received via telephone, email and web interface and initiating work orders to support timely fulfillment and resolution of client requests.
The Dispatch Centre is a critical environment responsible for receiving and dispatching facilities service requests for its clients 24/7/365. The work environment is fast-paced and client-service focused. In order to ensure ongoing performance success, Dispatch Centre team members are measured against service delivery metrics.

Key Responsibilities

Service Request Management

Learn client account details, service request/work order management systems, telephony systems, and Dispatch Centre policies, processes, and operating procedures.
Receive service requests and create work orders for appropriate internal and external service providers.
Assess and accurately assign priority levels to facilitate timely resolution of service requests.
Relay critical information to front-line facility managers and service providers.
Support the proper processing, dispatching, and communication of work order information.

Troubleshooting & Coordination

Learn and apply troubleshooting techniques to address service-related issues.
Communicate effectively with:
Internal technicians
Facility Managers
External service providers
Landlords
Other relevant stakeholders
Escalate issues appropriately and follow established procedures for resolution.

Customer Service

Provide professional, timely, and courteous customer service to clients and stakeholders.
Maintain a strong customer-service orientation while managing multiple requests in a fast-paced environment.

Team & Operational Support

Participate in Dispatch Centre programs and continuous improvement initiatives.
Maintain strict confidentiality of client and company information.
Conduct all work in a professional and ethical manner.
Demonstrate Dispatch Centre capabilities to prospective clients and candidates by facilitating monitored live call participation when required.
Provide training and support to new team members as needed.
Perform other duties as assigned.

Work Schedule Requirements

Must be available to work in a 24/7/365 operational environment.
Rotating 12-hour shifts may be required.
Open availability for:
Days
Evenings
Weekends
Holidays

Minimum Education

High School Diploma or equivalent.
Completion of a specialized technical or business-related course.

Required Experience

Minimum of one (1) year of related experience in customer service, dispatching, call center operations, facilities services, or a related field.

Knowledge, Skills & Abilities

Communication

Strong verbal and written English communication skills.
Demonstrated proficiency in grammar, spelling, and punctuation.
Ability to communicate clearly and professionally with customers and stakeholders.

Customer Service

Strong customer-service orientation.
Proven ability to provide excellent service in a fast-paced environment.
Ability to manage difficult situations professionally and effectively.

Technical Skills

Proficient keyboarding and data-entry skills.
Ability to navigate multiple computerized systems simultaneously while engaging in verbal communication with clients.
Comfortable learning and utilizing work order management systems, telephony systems, and other technology platforms.

Core Competencies

Strong attention to detail.
Ability to prioritize and manage multiple tasks.
Problem-solving and troubleshooting skills.
Ability to work independently and as part of a team.
Adaptability in a dynamic, high-volume environment.
Commitment to confidentiality and professionalism.

Work Environment

This position operates within a high-volume Dispatch Centre responsible for managing facility service requests 24 hours a day, 365 days a year. Success in the role requires the ability to work effectively under pressure, maintain accuracy, and consistently deliver exceptional customer service while meeting established performance metrics.

Apply on LinkedIn About employer

More about this job

Responsibilities

Receive service requests through phone, email, and web channels, create and prioritize work orders, and dispatch them to appropriate service providers. Coordinate with facility teams and stakeholders, troubleshoot and escalate issues, and deliver professional customer service in a 24/7 dispatch environment.

Requirements

Requires a high school diploma or equivalent and completion of a specialized technical or business-related course, plus at least one year of related experience. Candidates need strong English communication and customer-service skills, accurate data-entry abilities, and availability for rotating shifts that may include evenings, weekends, and holidays.

Skills

Verbal Communication
Written Communication
Customer Service
Dispatching
Work Order Management
Call Center Operations
Data Entry
Keyboarding
Troubleshooting
Prioritization
Multitasking
Attention To Detail
Confidentiality
Problem-Solving
Adaptability
Overhead Paging

Visa sponsorship

Not detected in the job text

Keywords

Facilities Services
Dispatch Centre
Customer Service
Service Requests
Work Orders
Work Order Management Systems
Telephony Systems
Call Center Operations
Dispatching
Facilities Maintenance
Building Operations
Service Providers
Facility Managers
Troubleshooting
Issue Escalation
Overhead Paging
Data Entry
Keyboarding
Service Delivery Metrics
Confidentiality
Rotating Shifts
24/7/365 Operations
Hospital
Client Support

Report this job

Work requirements

Jobs in Canada