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Added 2 hours ago
Labour Dispatch Coordinator
Marinus Services
Halifax, NS
Full-time
Marinus Services is seeking a highly organized, dependable, and confident Labour Dispatch Coordinator to provide operational support for marine terminal labour dispatch activities. This…
Added 2 hours ago
Transportation Coordinator / Dispatcher (Heavy Haul)
Totran Transportation Services
Calgary, AB
Full-time
As a Transportation Coordinator / Dispatcher, you will communicate regularly with drivers through phone, email, and dispatch software, assign loads, coordinate routes and permits, and…
Added 4 hours ago
Accounting Coordinator (AR/AP)
Two Rivers Specialty Meats
North Vancouver, BC
Full-time
We are seeking a hands-on Accounting Coordinator to support customer invoicing, accounts receivable, accounts payable and general accounting. The initial focus will be supporting Alberta…
Added 5 hours ago
Customer Service & Operations Coordinator
XTL Transport, Logistics, Distribution
Vaudreuil-Dorion, QC
Full-time
XTL Transport is seeking a Customer Service & Operations Coordinator to join our Operations team. This role is essential to ensuring the efficient coordination of both cross-border and…
Added 6 hours ago
Customer Service & Operations Coordinator
XTL TRANSPORT INC.
Vaudreuil-Dorion, QC
Full-time
XTL Transport is seeking a Customer Service & Operations Coordinator to join our Operations team. This role is essential to ensuring the efficient coordination of both cross-border and…
Added 6 hours ago
Freight Forwarding Coordinator - Transborder & Automotive
Rhenus Logistics
Mississauga, ON
Full-time
The Freight Forwarding Coordinator is responsible for the end-to-end coordination of cross-border ground freight shipments between Canada, the United States, and Mexico, with a strong focus…
Added 7 hours ago
Senior Service Coordinator
Dilfo
Ottawa, ON
Full-time
The Senior Service Coordinator supports the day-to-day administration and coordination of the HVAC Service department, with a focus on work order accuracy, billing readiness, quoted work,…
Added 8 hours ago
Service Coordinator
Dräger
Mississauga, ON
Full-time
The Service Coordinator will work a hybrid schedule from our Mississauga, ON, Canada office, with a mandatory requirement to work in the office 2 days per week .
Added 8 hours ago
Coordinator, Logistics (CAN)
Serta Simmons Bedding, LLC
Vaughan, ON
Dispatch freight for delivery and arrange for pickups
Added 11 hours ago
SOCC Duty Manager (YQT)
Wasaya Airways LP
Thunder Bay, ON
Full-time
Oversee real-time day-to-day network operations and collaborate with the Network Operations Coordinator to manage and implement irregular operations (IROPs) recovery plans.
Added 11 hours ago
Fuels System Coordinator
Total Power Limited
Mississauga, ON
Contract
The Fuels System Coordinator is a professional who excels in the coordination of activities to deliver excellent customer service. These activities include scheduling, excellent…
Added 15 hours ago
Operations & Logistics Coordinator
T-Lane Transportation
AB · Edmonton, AB
Full-time
WE ARE HIRING and looking for a highly motivated Operations & Logistics Coordinator to join our growing team TODAY! This position can be based in Abbotsford, British Columbia.
Added 15 hours ago
Coordinator
WorkPac
Brampton, ON · Regional Municipality of Peel, ON
Full-time
Monitor and control mining fleet activities through the Modular dispatch system.
Added 16 hours ago
Interfacility Transport Coordinator - VECTRS
Shared Health-Soins Communs
Winnipeg, MB
Full-time
The role of the Virtual Emergency Care and Transfer Resource (VECTRS) Interfacility Transport Coordinator is to receive and process requests for medical assistance and medical…
Added 16 hours ago
Interfacility Transport Coordinator - VECTRS
Shared Health-Soins Communs
Winnipeg, MB
Full-time
The role of the Virtual Emergency Care and Transfer Resource (VECTRS) Interfacility Transport Coordinator is to receive and process requests for medical assistance and medical…
Added 16 hours ago
Interfacility Transport Coordinator - VECTRS
Shared Health-Soins Communs
Winnipeg, MB
Full-time
The role of the Virtual Emergency Care and Transfer Resource (VECTRS) Interfacility Transport Coordinator is to receive and process requests for medical assistance and medical…
Added 20 hours ago
Interfacility Transport Coordinator - VECTRS
Winnipeg Regional Health Authority
Winnipeg, MB
The role of the Virtual Emergency Care and Transfer Resource (VECTRS) Interfacility Transport Coordinator is to receive and process requests for medical assistance and medical…
Added 20 hours ago
Interfacility Transport Coordinator - VECTRS
Winnipeg Regional Health Authority
Winnipeg, MB
The role of the Virtual Emergency Care and Transfer Resource (VECTRS) Interfacility Transport Coordinator is to receive and process requests for medical assistance and medical…
Added 20 hours ago
Interfacility Transport Coordinator - VECTRS
Winnipeg Regional Health Authority
Winnipeg, MB
The role of the Virtual Emergency Care and Transfer Resource (VECTRS) Interfacility Transport Coordinator is to receive and process requests for medical assistance and medical…
Added 21 hours ago
Project Logistic Coordinator
T-Lane Transportation
AB · Edmonton, AB
Full-time
…United States. You will work closely with customers, operations, dispatch, drivers, and carriers to ensure freight moves safely, efficiently, and on schedule, whether it be Ocean Air or…
Added 21 hours ago
Operations & Logistics Coordinator
T-Lane Transportation
AB · Edmonton, AB
Full-time
WE ARE HIRING and looking for a highly motivated Operations & Logistics Coordinator to join our growing team TODAY! This position can be based in Abbotsford, British Columbia.
Added 1 day ago
Operations & Logistics Coordinator
T-Lane Transportation
Abbotsford, BC
Full-time
WE ARE HIRING and looking for a highly motivated Operations & Logistics Coordinator to join our growing team TODAY! This position can be based in Abbotsford, British Columbia.
Added 1 day ago
Sales Operations & Account Coordinator
CopperTree Analytics
Surrey, BC
Full-time
As a Sales Operations & Account Coordinator, you keep CopperTree’s revenue engine running cleanly behind the scenes. You are detail-oriented and organized, comfortable moving between CRM…
Added 1 day ago
Service Coordinator - Moncton Chrysler Dodge Jeep Ram
AutoCanada Inc.
Moncton, NB
$19 to $20 CAD / hour
Full-time
Experience with service applications with ADP / CDK including dispatch also considered an asset
Added 1 day ago
Customer Service and Logistics Coordinator (English and French required)
Sika AG
Brantford, ON
$50,000 to $59,000 CAD / year
Full-time
Reporting to the Logistics Manager, the Customer Service & Logistics Coordinator acts as a central point between sales, operations, drivers, production, logistics, and customers to ensure…

Radiant Systems Solutions, Inc

Service Coordinator

Brampton, ON, Canada

Pay: $20 to $24 CAD / hour
Job type: Contract
Apply by: Oct 24, 2026
Experience: 3+ years of experience in customer service, dispatching, or a related environment.
Working hours: 35 hours per week
Posting language: English
Posted: Sep 24, 2026

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Original job description

Service Coordinator

Location: Brampton, Ontario

Hours: 35 hours per week | 7 hours per day

Employment Type: Contract

Role Overview

We are seeking a customer-focused and highly organized Service Coordinator to support day-to-day service operations. The successful candidate will coordinate customer service requests, schedule and dispatch service calls, communicate with customers and technicians, process invoices, and assist with parts, supplies, and logistics coordination.

This role requires strong communication, attention to detail, organizational skills, and the ability to manage multiple service requests and changing priorities.

Key Responsibilities

Receive, enter, review, prioritize, and schedule customer service requests.
Coordinate service calls from initial request through completion.
Communicate with service teams regarding customer service calls.
Reassign work based on current workload and priorities.
Communicate service status changes and updates to customers.
Handle customer complaints professionally and escalate issues when appropriate.
Validate and process service-call invoicing transactions.
Ensure completed service calls are processed for invoicing within required timelines.
Maintain accurate service and customer information.
Maintain confidentiality of customer and company information.
Maintain inventory and supplies required for service operations.
Source, order, and track required parts and supplies.
Support logistics coordination activities as required.
Perform other administrative and customer-service duties related to service operations.

Required Qualifications

High School diploma or equivalent.
3+ years of experience in customer service, dispatching, or a related environment.
Strong computer skills and proficiency with Windows applications.
Excellent verbal and written communication skills.
Strong organizational and time-management skills.
High attention to detail.
Ability to prioritize multiple requests and changing workloads.
Strong customer-service and problem-solving skills.

Preferred Qualifications

Oracle experience.
Experience with service-management or dispatch systems.
Experience with invoicing or Accounts Receivable.
Field service or technical service experience.
Experience coordinating technicians or field resources.
Inventory, parts, purchasing, or logistics experience.
Experience ordering and tracking service parts and supplies.

Core Skills

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More about this job

Responsibilities

Coordinate customer service requests and service calls from intake through completion, including scheduling, dispatching, technician communication, and customer updates. Process service-call invoices, maintain accurate and confidential records, and coordinate inventory, parts, supplies, and logistics.

Requirements

Requires a high school diploma or equivalent and at least three years of experience in customer service, dispatching, or a related environment. Candidates should have strong computer, communication, organizational, time-management, customer-service, and problem-solving skills; Oracle, invoicing, field service, technician coordination, and inventory experience are preferred.

Skills

Customer Service
Dispatching
Scheduling
Service Coordination
Work Order Management
Invoicing
Accounts Receivable
Technician Coordination
Inventory Management
Parts Management
Logistics Coordination
Administrative Support
Customer Communication
Problem-Solving
Time Management
Oracle

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Dispatching
Scheduling
Service Coordination
Service Requests
Service Calls
Work Orders
Technician Coordination
Workload Prioritization
Customer Communication
Complaint Handling
Invoicing
Accounts Receivable
Service Management Systems
Oracle
Windows Applications
Inventory Management
Parts Ordering
Supply Tracking
Purchasing
Logistics Coordination
Administrative Support
Confidentiality
Problem-Solving
Time Management

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