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Added 3 mins ago
HR Coordinator (Temporary, Maternity Leave Coverage)
Co-operative Housing Federation BC
Vancouver, BC
Full-time · Temporary
We are currently seeking a temporary HR Coordinator who is passionate about delivering exceptional employee experience and supporting a collaborative workplace culture.
Added 18 mins ago
Interfacility Transport Coordinator - VECTRS
Winnipeg Regional Health Authority
Winnipeg, MB
The role of the Virtual Emergency Care and Transfer Resource (VECTRS) Interfacility Transport Coordinator is to receive and process requests for medical assistance and medical…
Added 18 mins ago
Scheduling Clerk - Home Care
Winnipeg Regional Health Authority
Winnipeg, MB
…Program, the Scheduling Clerk, in collaboration with the Resource Coordinator, assists in the maintenance of Direct Service Staff* schedules by entering data in to the Home Care scheduling…
Added 18 mins ago
Interfacility Transport Coordinator - VECTRS
Winnipeg Regional Health Authority
Winnipeg, MB
The role of the Virtual Emergency Care and Transfer Resource (VECTRS) Interfacility Transport Coordinator is to receive and process requests for medical assistance and medical…
Added 18 mins ago
Interfacility Transport Coordinator - VECTRS
Winnipeg Regional Health Authority
Winnipeg, MB
The role of the Virtual Emergency Care and Transfer Resource (VECTRS) Interfacility Transport Coordinator is to receive and process requests for medical assistance and medical…
Added 48 mins ago
Career Development Officer
Saskatchewan Indian Institute of Technologies (SIIT)
Saskatoon, SK
Full-time
…employee of SIIT, you will positively promote and create an environment that demonstrates SIIT's vision, mission and…
Added 48 mins ago
Events and Programs Coordinator
CPABC Vancouver Chapter
Vancouver, BC
Full-time
…results-driven individual for the position of Events and Programs Coordinator to support CPABC member and community engagement events and seminars. We are proud and honoured to have been…
Added 48 mins ago
IT GRC Coordinator
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Full-time
The IT GRC Coordinator supports the organization's Governance, Risk Management, and Compliance (GRC) activities. This is a supportive role that assists with maintaining IT policies,…
Added 1 hour ago
Operations & Logistics Coordinator
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AB · Edmonton, AB
Full-time
WE ARE HIRING and looking for a highly motivated Operations & Logistics Coordinator to join our growing team TODAY! This position can be based in Abbotsford, British Columbia.
Added 1 hour ago
(ASD-W) - International Student Registrar for Continuity and Integration- Internation Welcome Centre (20 Knowledge Park Drive) - TERM until June 30, 2027, with the possibility of extension
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Full-time
The International Student Registrar for Continuity and Integration Support, reporting to the EAL Subject Coordinator supports the registration, transition and welcoming of newcomer and…
Added 1 hour ago
Spare Parts Coordinator
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…what we do and the experience that comes from working in an environment that demands constant transformation and…
Added 1 hour ago
Program Coordinator – Y-RISE (Readiness, Integration, Skills, and Employment)
YMCA of Greater Halifax/Dartmouth
Dartmouth, NS
Full-time
We are seeking a passionate, resourceful, and highly organized Program Coordinator to lead the implementation and delivery of our new Pre-Employment Project for Racialized Immigrant Women.…
Added 1 hour ago
Sync & Licensing Coordinator
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Toronto, ON · CAN - Toronto
Full-time
…our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety…
Added 1 hour ago
SENIOR PROJECT COORDINATOR PF&R & ED&C
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Toronto, ON
Reporting to the Senior Project Manager, Asset and Energy Management, the Senior Project Coordinator will support the Asset Management, Environment and Energy Unit of Parks Forestry &…
Added 1 hour ago
Projection/Omni tech - Banff Mountain Film and Book Festival
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Full-time
Must have a minimum of 5 years’ experience as a working practitioner in their discipline within a Theatre or Performing Arts production environment
Added 1 hour ago
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Theatre Practitioner Level 2: must have a minimum of 3 years’ experience as a working practitioner in their discipline within a Theatre or Performing Arts production environment
Added 1 hour ago
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As an Environmental Coordinator on Pomerleau's Operational Support team, you'll play a vital role in supporting the successful delivery of a major infrastructure project in the Victoria,…
Added 1 hour ago
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As a Project Coordinator within Pomerleau’s Civil & Infrastructure teams, you will play a key role at the heart of our Structures. You will manage multiple activities and schedules to gain…
Added 1 hour ago
Workshop Facilitator – Renewable energy STEM and environmental career awareness
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Added 2 hours ago
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$22 CAD / hour
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The Recruitment Coordinator Intern will support the day-to-day coordination and administration of BinSentry's recruitment activities across Canada and the United States. Working closely…
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Safety Coordinator
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The Safety Coordinator plays a critical role in supporting field safety operations and the effective execution of Forbes Bros. Group's Health, Safety, and Environment (HSE) Management…
Added 2 hours ago
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Radiant Systems Solutions, Inc

Service Coordinator

Brampton, ON, Canada

Pay: $20 to $24 CAD / hour
Job type: Contract
Apply by: Oct 24, 2026
Experience: 3+ years of experience in customer service, dispatching, or a related environment.
Working hours: 35 hours per week
Posting language: English
Posted: Sep 24, 2026

Apply About employer

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Original job description

Service Coordinator

Location: Brampton, Ontario

Hours: 35 hours per week | 7 hours per day

Employment Type: Contract

Role Overview

We are seeking a customer-focused and highly organized Service Coordinator to support day-to-day service operations. The successful candidate will coordinate customer service requests, schedule and dispatch service calls, communicate with customers and technicians, process invoices, and assist with parts, supplies, and logistics coordination.

This role requires strong communication, attention to detail, organizational skills, and the ability to manage multiple service requests and changing priorities.

Key Responsibilities

Receive, enter, review, prioritize, and schedule customer service requests.
Coordinate service calls from initial request through completion.
Communicate with service teams regarding customer service calls.
Reassign work based on current workload and priorities.
Communicate service status changes and updates to customers.
Handle customer complaints professionally and escalate issues when appropriate.
Validate and process service-call invoicing transactions.
Ensure completed service calls are processed for invoicing within required timelines.
Maintain accurate service and customer information.
Maintain confidentiality of customer and company information.
Maintain inventory and supplies required for service operations.
Source, order, and track required parts and supplies.
Support logistics coordination activities as required.
Perform other administrative and customer-service duties related to service operations.

Required Qualifications

High School diploma or equivalent.
3+ years of experience in customer service, dispatching, or a related environment.
Strong computer skills and proficiency with Windows applications.
Excellent verbal and written communication skills.
Strong organizational and time-management skills.
High attention to detail.
Ability to prioritize multiple requests and changing workloads.
Strong customer-service and problem-solving skills.

Preferred Qualifications

Oracle experience.
Experience with service-management or dispatch systems.
Experience with invoicing or Accounts Receivable.
Field service or technical service experience.
Experience coordinating technicians or field resources.
Inventory, parts, purchasing, or logistics experience.
Experience ordering and tracking service parts and supplies.

Core Skills

Apply About employer

More about this job

Responsibilities

Coordinate customer service requests and service calls from intake through completion, including scheduling, dispatching, technician communication, and customer updates. Process service-call invoices, maintain accurate and confidential records, and coordinate inventory, parts, supplies, and logistics.

Requirements

Requires a high school diploma or equivalent and at least three years of experience in customer service, dispatching, or a related environment. Candidates should have strong computer, communication, organizational, time-management, customer-service, and problem-solving skills; Oracle, invoicing, field service, technician coordination, and inventory experience are preferred.

Skills

Customer Service
Dispatching
Scheduling
Service Coordination
Work Order Management
Invoicing
Accounts Receivable
Technician Coordination
Inventory Management
Parts Management
Logistics Coordination
Administrative Support
Customer Communication
Problem-Solving
Time Management
Oracle

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Dispatching
Scheduling
Service Coordination
Service Requests
Service Calls
Work Orders
Technician Coordination
Workload Prioritization
Customer Communication
Complaint Handling
Invoicing
Accounts Receivable
Service Management Systems
Oracle
Windows Applications
Inventory Management
Parts Ordering
Supply Tracking
Purchasing
Logistics Coordination
Administrative Support
Confidentiality
Problem-Solving
Time Management

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