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Added 3 mins ago
TS
Sales Associate - Casual On Call
The Salvation Army Canada and Bermuda Territory
Fort St. John, BC
- Part-time
The Sales Associate provides service to customers, sorts incoming products, and assists the manager in the maintenance of all store operations.
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Assistant Manager
Cineplex
Gatineau, QC · Starcite Gatineau
- Part-time
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Lab Operations Manager
Intel Corporation
Toronto, ON · CAN - - Toronto
- Full-time
As a Lab Operations Manager, you will help build and lead a team responsible for delivering reliable, scalable, and efficient lab operations that support engineering development and…
Added 3 mins ago
Interim Manager (12 Month Contract)
Sephora
Sudbury, ON
As an Interim Manager, you will be responsible for managing all services, classes and events in a specific Sephora store location. You will support in all service-related areas such as the…
Added 3 mins ago
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Senior Relationship Manager, Agriculture Commercial Financing
FCC / FAC
Abbotsford, BC
- Full-time
As a Senior Relationship Manager, Agriculture Commercial Financing, you'll build trusted relationships with agricultural producers, helping them achieve their goals through financial advice…
Added 3 mins ago
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Food Service Worker
Vancouver Coastal Health
Squamish, BC
- $25.82 CAD / hour
- Part-time
…visitors and staff. Reporting to the Coordinator and/or the Manager, Food Services, and with work direction from the Food Service Supervisor, and/or the Cook, the Food Service Worker…
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Lead IT
Trulioo
Remote, Canada
- $100,000 to $130,000 CAD / year
- Full-time
- Remote
5–8 years of experience in IT operations, systems, or network administration, including at least 2 years in a senior technical role advising team members on technical decisions and…
Added 3 mins ago
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Chief Financial Officer
Solink
Remote, Canada
- Full-time
- Remote
This is a critical leadership role, shaping both the day-to-day financial operations and the long-term strategic direction of the company. You'll bring a strong operational and strategic…
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Production Supervisor, Carberry
''
Carberry, MB
- Full-time
…developing a team. This position will manage the day-to-day operations of the Packaging & Process area. The day-to-day responsibilities of a Shift Supervisor include maintaining open lines…
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Revenue Manager
AccorHotel
Banff, AB
- Full-time
Reporting to the Director of Revenue Management, the Revenue Manager plays a key supporting role in the day-to-day execution of the hotel's revenue strategy. This position is responsible…
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Front End - Clerk All Purpose Grid B SW
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
North Vancouver, BC
Any other duties as assigned by the Store Manager
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Branch Manager
Talent Acquisition Team at Westland Insurance. Text reply only.
Sundre, AB
As a Branch Manager, you're a collaborative sales leader with a genuine passion for the client experience and your team members. You're responsible for all our daily office operations.…
Added 3 mins ago
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Team Lead-Retail- Full Time
Roots
Waterloo, ON
- Full-time
At Roots, our Team Leads are brand ambassadors who set the tone on the sales floor every shift. Reporting to the Store Manager, you’ll lead by example, coach teammates in the moment, and…
Added 3 mins ago
Pharmacy Manager
Neighbourly Pharmacy
Saskatoon, SK
Neighbourly Pharmacy is looking for a Full-Time Pharmacy Manager, Term to join our team at Pharmasave #433 in Saskatoon, Saskatchewan
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Assistant Manager
Foot Locker
Brampton, ON
- Full-time
The Assistant Manager (AM) is a key store leader who helps bring sneaker culture to life by leading with energy, ownership, and purpose. This role supports the Store Manager in driving…
Added 3 mins ago
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GARAGE - Assistant Manager - Pine Centre
Groupe Dynamite, Inc Garage
Prince George, BC
- Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 3 mins ago
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COMBO - Seasonal Sales Associate - Outlet Collection Winnipeg
Groupe Dynamite, Inc Garage
Winnipeg, MB
- Part-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 3 mins ago
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GARAGE - Sales Associate PT - Cottonwood Mall
Groupe Dynamite, Inc Garage
Chilliwack, BC
- Part-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in their new…
Added 3 mins ago
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Store Manager
Foot Locker
AB · Rocky View, Alberta
- Full-time
You were born to lead. Reporting to your District Manager, your number one priority is to lead the store team to provide extreme customer service. You will lead, coach, and develop your…
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Development Manager
Colonnade Management Inc.
Ottawa, ON
- Full-time
Reporting to the Sr. Development Manager, the Development Manager (“DM”) will manage all aspects of the development process including design, schedule, financial analysis, contracts,…
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Centre for Excellence - General Manager
KF Aerospace
Kelowna, BC
- $100,000 to $120,000 CAD / year
Reporting to the Board of Directors, the General Manager is the Centre’s senior operational leader. The GM translates the Centre’s mandate and strategic direction into sustainable…
Added 3 mins ago
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Executive Assistant & Donor Relations
Stella's Circle Community Services Inc.
NL
- $31.72 to $34.31 CAD / hour
- Full-time
…Aligns administrative work in consultation with the Director of…
Added 3 mins ago
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Manager, Operations & Maintenance
Board Of Governors of Exhibition Place
Toronto, ON
- $115,585 to $146,070 CAD / year
Reporting to the Director, Operations and Facility Services, the Manager, Operations & Maintenance is responsible for managing a team of technical professionals and providing leadership for…
Added 3 mins ago
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SALES ASSOCIATE
Northern Reflections Ltd
Ottawa, ON
- $17.95 to $19.8 CAD / hour
- Part-time
Reporting to the Store Manager, as a Sales Associate, you will be responsible for
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STORE TEAM LEADER
Northern Reflections Ltd
Kingston, ON
- Part-time
Reporting to the Store Manager, as the Store Team Leader, you will take full

Radius Fire Protection

Customer Account Manager (Fire Protection Services)

Richmond, BC, Canada

Compensation: The starting wage is $25.00/hour, dependent on experience. · Full-time

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Job details

Pay: Compensation: The starting wage is $25.00/hour, dependent on experience.
Job type: Full-time
Apply by: Oct 18, 2026
Posting language: English
Posted: Aug 5, 2026

Original job description

Position Details

As an Customer Account Manager (Fire Protection Services), you are responsible for managing and developing a portfolio of fire service accounts. This role requires strong relationship-building skills, proactive account planning, and the ability to serve as a customer advocate. The ideal candidate will deliver exceptional service through prompt communication, inside sales activities, and in-person client engagement, representing company values and contributing to operational excellence.

If you are looking for a meaningful career that is actively involved in keeping our community safe, this could be your dream role.

Compensation: The starting wage is $25.00/hour, dependent on experience.

Apply now

Incentives

Stability & Growth: As an essential service, we remained fully operational throughout the pandemic - supporting our communities when they needed us most. With steady year-over-year growth and exciting expansion plans on the horizon, now is a great time to join us.
Comprehensive Benefits Package: Enjoy extended health and dental coverage, RRSP matching, a monthly profit-sharing bonus, and access to our Employee & Family Assistance Program.
Career Development: We’re passionate about your growth. Take advantage of paid internal and external training, plus continuous learning opportunities to grow your career within the organization.
Vibrant Team Culture: We know how to have fun - It’s part of our DNA! From team outings and pub nights to virtual game sessions, spirit weeks, and community volunteer events. You’ll feel connected, supported, and celebrated.
Make a Real Impact: Your voice matters here. We love seeing team members bring forward ideas and watch them come to life. You’ll be empowered to make meaningful contributions every day.
Be Proud of Where You Work: We have a strong reputation and are proud to be a trusted name in the communities we serve. When you join our team, you’re part of something bigger.

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Job Description

Manage a portfolio of fire service accounts, driving client satisfaction and retention through strong, professional relationships.
Function as the primary contact for all client communications - phone, email, and onsite - ensuring prompt and effective responses.
Execute inbound/outbound engagement to identify customer needs, recommend fire safety solutions, and develop sales opportunities
Conduct site visits and client meetings to review account performance, resolve issues, and identify new service or sales opportunities.
Lead initiative-taking account planning by assessing client needs and implementing strategies that deliver ongoing value.
Resolve client issues quickly by coordinating with cross-functional teams and ensuring prompt follow-up.
Follow up on leads and support individual and team sales goals.
Maintain accurate, up-to-date CRM records of all client interactions, account activities, and sales progress.
Collaborate with colleagues to enhance service quality, share market insights, and achieve team goals.
Represent company values through collaboration, participation in planning sessions, and ongoing professional development.
Please note this is not an exhaustive list and other responsibilities may be required.

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Requirements

1–3 years of experience in account management, inside sales, and/or customer service; experience in a service-based environment or the fire protection industry is considered an asset.
Strong interpersonal, verbal, and written communication skills, with the ability to build trust, listen effectively, and present solutions clearly - even under pressure.
Relationship-first mindset, focused on building long-term partnerships and “customers for life.”
Proactive, solutions-oriented, and action-driven, with the ability to anticipate customer needs, follow up on opportunities, and contribute to account growth.
Strong organizational skills, diligence, and attention to detail, with experience using CRM tools and Microsoft Office to manage pipelines, activities, and documentation.
Able to work both independently and collaboratively, partnering with Sales, Operations, and Scheduling to support inside sales and a positive team culture.
Valid driver’s licence and ability to conduct site visits as required.
Demonstrates and champions our Company DNA, embodying our values and contributing as a key collaborator.

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More about this job

Responsibilities

Manage a portfolio of fire service accounts, serving as the primary client contact and building relationships that support customer satisfaction, retention, and account growth. Identify customer needs and sales opportunities, conduct site visits, resolve issues with internal teams, maintain accurate CRM records, and collaborate to improve service quality.

Requirements

Candidates should have 1–3 years of experience in account management, inside sales, or customer service; service-based or fire protection industry experience is an asset. Strong communication, relationship-building, organization, CRM and Microsoft Office skills, a proactive approach, the ability to work independently and collaboratively, and a valid driver’s licence are required.

Skills

Account Management
Inside Sales
Customer Service
Relationship Building
Account Planning
Client Communication
Sales Opportunity Development
Site Visits
Issue Resolution
CRM Recordkeeping
Microsoft Office
Pipeline Management
Organization
Attention to Detail
Cross-Functional Collaboration
Fire Safety Solutions

Benefits

Extended Health Coverage
Dental Coverage
RRSP Matching
Monthly Profit-Sharing Bonus
Employee and Family Assistance Program
Paid Internal and External Training

Visa sponsorship

Not detected in the job text

Keywords

Fire Protection Services
Fire Safety
Public Safety
Account Management
Inside Sales
Customer Service
Account Portfolio
Customer Retention
Client Relationships
Account Planning
Sales Opportunities
Site Visits
Customer Advocacy
CRM
Microsoft Office
Pipeline Management
Lead Follow-Up
Cross-Functional Collaboration
Service-Based Environment
Operational Excellence

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